The House of Lords Justice and Home Affairs Committee is undertaking a short inquiry into responses to shoplifting, including the Pegasus initiative.
Asked by: Lord Swire (Conservative - Life peer)
Question to the Home Office:
To ask His Majesty's Government what discussions they have had with police forces in England and Wales about their response to shoplifting, in the light of the Retail Crime Action Plan.
Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)
The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.
It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.
Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.
At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.
The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.
The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.
Asked by: Lord Swire (Conservative - Life peer)
Question to the Home Office:
To ask His Majesty's Government what has been the loss to the UK economy because of shoplifting for each of the last three years.
Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)
The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.
It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.
Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.
At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.
The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.
The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.
Asked by: Lord Swire (Conservative - Life peer)
Question to the Home Office:
To ask His Majesty's Government what discussions they have had with Retailers Against Crime on the rise in organised shoplifting.
Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)
The Government recognises the significant impact shoplifting and violence towards shopworkers has on businesses, communities, and consumers, as well as the loss to the economy. The Government has been clear we expect a zero-tolerance approach to retail crime and shoplifting.
It’s difficult to produce reliable estimates of the cost of shoplifting. Many incidents do not come to the attention of the police, so data on the number of shoplifting crimes recorded by them only provide a partial picture. While official statistics from the Commercial Victimisation Survey (CVS) provide reliable estimates of the prevalence and frequency of shoplifting, the CVS no longer collects data the number of shoplifting offences or the overall cost of these crimes. When the CVS has collected this information in the past, retailers found it difficult to recall precise numbers of crimes they experienced, and the associated costs. As a result, these estimates we judged to be insufficiently reliable.
Home Office ministers have not met Retail Against Crime. The National Retail Crime Steering Group (NRCSG), which the Minister for Crime, Policing and Fire, the Rt Hon Chris Philp, co-chairs alongside the British Retail Consortium, ensures the response to retail crime is as robust as it can be. The NRCSG meets quarterly and comprises senior representatives from policing, the retail sector, retail trade associations, security providers and Government departments.
At this forum, the Retail Crime Action Plan is a standing agenda item. At the last NRCSG, policing colleagues updated me on the implementation of the plan. Statistics published by the National Police Chiefs’ Council show early signs of progress. A dip-sample of data from 31 police forces of over 1,500 crimes show police attended 60% of incidents reported by retailers where violence had been used, with 16% of forces sampled reporting 100% attendance to this type of incident.
The Government is supporting Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.
The Home Office will continue to work with members of the NRCSG, including policing and retailers to tackle shoplifting, including organised, as well as other crime experienced within retail settings through our wider work.
Oct. 23 2023
Source Page: Action plan to tackle shoplifting launchedFound: Action plan to tackle shoplifting launched
Asked by: Sharon Hodgson (Labour - Washington and Sunderland West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, pursuant to the Answer of 18 December 2023 to Question 6491 on Shoplifting, what percentage of reports of shoplifting were attended by police in 2023; and whether attendance levels increased after publication of the National Police Chiefs' Council's Retail Crime Action Plan in October 2023.
Answered by Chris Philp - Minister of State (Home Office)
The Government recognises the significant impact shoplifting has on businesses, communities and consumers.
The Crime Survey for England and Wales shows neighbourhood crime is down 51% compared to findings from the year ending March 2010; however, Police Recorded Crime figures show shoplifting offences increased by 25% in the 12 months to June 2023. Statistics also show the number of people charged with shoplifting offences has risen by 29% in the year ending June 2023. That’s a welcome indication that the police are heeding the message and are giving greater attention to shoplifting. The Home Office does not hold specific information relating to shoplifting offences attended by the police.
Over recent months I have worked with representatives of the retail sector and senior police leaders, including the National Police Chiefs’ Council (NPCC) leads for Acquisitive Crime, Retail Crime, Business Crime and the National Business Crime Centre, to improve the police response to
shoplifting. These conversations resulted in the development of the NPCC’s Retail Crime Action Plan.
In October, the NPCC published the Retail Crime Action Plan. Through this Plan, all police forces in England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel.
Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to further aid efforts to identify prolific offenders or potentially dangerous individuals. Police forces use the facial matching facility on the Police National Database which contains images of people previously arrested. The UK passport database is searched on a limited basis in support of the most serious law enforcement investigations.
The plan also includes guidance for retailers on what response they can expect from their local police, as well as how retailers can assist the police by providing evidence to help ensure cases are followed-up. Retailers can assist police by providing CCTV footage and images, which is best shared electronically via a Digital Evidence Management System.
The Home Office does not hold data on police attendance at retail crime incidents. The NPCC is exploring how this data could be captured by police forces to show attendance in line with the commitments in the Retail Crime Action Plan.
The Home Office collects and publishes data on arrests made by police in England and Wales, as part of the annual ‘Police Powers and Procedures: Stop and search and arrests’ statistical release. The Home Office does not hold information relating to citizens arrests.
Asked by: Sharon Hodgson (Labour - Washington and Sunderland West)
Question to the Home Office:
To ask the Secretary of State for the Home Department, pursuant the Answer of 18 December 2023 to Question 6491 on Shoplifting, following an instance of shoplifting what evidence can be secured from non-police personnel.
Answered by Chris Philp - Minister of State (Home Office)
The Government recognises the significant impact shoplifting has on businesses, communities and consumers.
The Crime Survey for England and Wales shows neighbourhood crime is down 51% compared to findings from the year ending March 2010; however, Police Recorded Crime figures show shoplifting offences increased by 25% in the 12 months to June 2023. Statistics also show the number of people charged with shoplifting offences has risen by 29% in the year ending June 2023. That’s a welcome indication that the police are heeding the message and are giving greater attention to shoplifting. The Home Office does not hold specific information relating to shoplifting offences attended by the police.
Over recent months I have worked with representatives of the retail sector and senior police leaders, including the National Police Chiefs’ Council (NPCC) leads for Acquisitive Crime, Retail Crime, Business Crime and the National Business Crime Centre, to improve the police response to
shoplifting. These conversations resulted in the development of the NPCC’s Retail Crime Action Plan.
In October, the NPCC published the Retail Crime Action Plan. Through this Plan, all police forces in England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel.
Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to further aid efforts to identify prolific offenders or potentially dangerous individuals. Police forces use the facial matching facility on the Police National Database which contains images of people previously arrested. The UK passport database is searched on a limited basis in support of the most serious law enforcement investigations.
The plan also includes guidance for retailers on what response they can expect from their local police, as well as how retailers can assist the police by providing evidence to help ensure cases are followed-up. Retailers can assist police by providing CCTV footage and images, which is best shared electronically via a Digital Evidence Management System.
The Home Office does not hold data on police attendance at retail crime incidents. The NPCC is exploring how this data could be captured by police forces to show attendance in line with the commitments in the Retail Crime Action Plan.
The Home Office collects and publishes data on arrests made by police in England and Wales, as part of the annual ‘Police Powers and Procedures: Stop and search and arrests’ statistical release. The Home Office does not hold information relating to citizens arrests.
Asked by: Andrew Rosindell (Conservative - Romford)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps he has taken to work with relevant authorities to tackle shoplifting in (a) England and (b) Romford constituency.
Answered by Chris Philp - Minister of State (Home Office)
The Government recognises the significant impact shoplifting has on businesses, communities and consumers. The Crime Survey for England and Wales shows neighbourhood crime is down 51% compared to findings from the year ending March 2010.
However, Police Recorded Crime figures show shoplifting offences increased by 25% in the 12 months to June 2023. Statistics also show the number of people charged with shoplifting offences has risen by 29% in the year ending June 2023.
We have recently made significant steps to improve the police response to retail crime, including shoplifting.
In October, the National Police Chiefs’ Council (NPCC) published the Retail Crime Action Plan. Through this Plan, all forces across England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals.
This builds on the NPCC commitment that police forces across England and Wales will follow up all crimes where there is actionable evidence and the chance of identifying an offender, including shoplifting.
October also saw the launch of Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.
The Government is clear that violent and abusive behaviour towards any worker, particularly those who provide a valuable service to the public, is never acceptable.
In 2022 we took the significant step to introduce a statutory aggravating factor for assault against those who are serving the public. Section 156 of the Police, Crime, Sentencing and Courts Act 2022 means the public facing nature of a victim’s role will be considered an aggravating factor when it comes to sentencing for assault offences, allowing the court to give a longer sentence within the statutory maximum for the offence.
The Government also continues to work closely with retail businesses, security representatives, trade associations and policing through the National Retail Crime Steering Group (NRCSG) to ensure the response to retail crime is as robust as it can be.
Asked by: Jim Shannon (Democratic Unionist Party - Strangford)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps he is taking to protect retailers from shoplifting.
Answered by Chris Philp - Minister of State (Home Office)
Since 2010 our communities are safer, with neighbourhood crimes including burglary, robbery and theft from the person down 48% and overall violent crime down 44%, and more police officers on the streets than in 2010.
However, there has been a worrying rise in shoplifting and violence towards retail workers, which we are taking action to address. The Government’s plan – "Fighting Retail Crime: more action" was launched on 10 April. It includes a new standalone offence for assaults on retail workers, which will be introduced via the Criminal Justice Bill, currently before Parliament.. We are working with police and businesses to roll out the latest facial recognition to catch these perpetrators; championing good practice to design out crime; and making it easier for retailers to report crime.
We will also legislate through the Criminal Justice Bill, to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops.
The Government’s action plan builds on the police-led Retail Crime Action Plan, launched in October 2023, which includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals. Early indications suggest that there has been improved police attendance at the retail crime incidents prioritised. This has been echoed by major retailers.
Police forces across England and Wales have also committed to pursuing any available evidence where there is a reasonable chance it could lead them to catching a perpetrator and solving a crime and this includes shoplifting. These are substantial operational policing commitments, which I am overseeing delivery of through the National Retail Crime Steering Group.
Asked by: Stephen Morgan (Labour - Portsmouth South)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what steps he is taking to reduce rates of shoplifting in Portsmouth.
Answered by Chris Philp - Minister of State (Home Office)
Since 2010 our communities are safer, with neighbourhood crimes including burglary, robbery and theft from the person down 48% and overall violent crime down 44%, and with more police officers on the streets than in 2010.
However, there has been a worrying rise in shoplifting and violence towards retail workers, which we need to address.
Police Recorded Crime figures show shoplifting offences increased by 37% in the 12 months to December 2023. Although, the number of people charged with shoplifting offences in the same period rose by 46%, showing the police are heeding the message and taking action.
The Government has taken a number of recent significant steps to reduce and prevent retail crime. Our plan – "Fighting retail crime: more action" was launched on 10 April, which highlights five areas of work this Government will drive forward to tackle retail crime. This will include us introducing a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. We will develop a retail theft electronic monitoring (EM) ‘package’, to offer sentencers starting in a pilot area, a clear community sentence pathway for repeat retail theft offenders.
This builds on the police-led Retail Crime Action Plan, which includes a commitment to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Figures published by the NPCC show early signs of progress.
Furthermore, we will bring forward legislative changes to introduce a presumption towards electronic monitoring as part of a sentence served in the community for those who repeatedly steal from shops. This legislative change will provide that on the third sentencing occasion, an offender would be electronically monitored as part of any community sentence or post-release for the duration of any licence period.
Under section 176 of the Anti-social Behaviour, Crime and Policing Act 2014, low-value shoplifting (value of £200 or less) is a summary offence, unless an adult elects to be tried in the Crown Court. Where a summary offence is committed, the case can be handled as a police-led prosecution.
Police-led prosecutions were introduced to improve the efficiency of the criminal justice system by allowing for a simpler, more proportionate police-led process in high-volume, low-level, uncontested cases. This route enables cases to be handled more speedily, rather than cases having to go to the CPS and through the Crown Court.
Repealing this would mean victims of shoplifting have to wait longer for cases to come to court.