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Written Question
Energy: Meters
Thursday 3rd November 2022

Asked by: Baroness Crawley (Labour - Life peer)

Question to the Department for Business, Energy and Industrial Strategy:

To ask His Majesty's Government whether they are taking steps to support the roll out of smart meters; and if so, what standards they require of electricity companies on their collection of customers' data and the accuracy of the data displayed on those meters.

Answered by Lord Callanan - Shadow Minister (Foreign, Commonwealth and Development Office)

The Government wants as many homes and small businesses as possible to benefit from smart metering and has taken steps to make it the default meter offer in Great Britain.

The smart metering Targets Framework introduced this year sets energy suppliers minimum annual installation targets to ensure the rollout continues to deliver at scale. The Department also works closely with industry to drive best practice.

There is a strict Data Access and Privacy Framework for smart metering, that protects consumers’ privacy. Households have control over who can access their energy consumption data and for what purposes, except where this is required for regulated purposes (e.g. billing).

Speech in Grand Committee - Thu 03 Feb 2022
Cost of Living

"My Lords, I applaud the timing and the work of my noble friend Lord Whitty in his chairing of the Commission for Customers in Vulnerable Circumstances and much more. We have also worked together as vice-presidents of the Chartered Trading Standards Institute.

April can be a cruel month, as TS …..."
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Speech in Lords Chamber - Mon 19 Oct 2020
United Kingdom Internal Market Bill

"My Lords, I welcome the noble Baroness, Lady Hayman of Ullock, and the noble Lord, Lord Sarfraz, and commend their excellent contributions today.

This Bill comes to us with a reputation rather like that of the Vikings: dangerous, unloved, little respect for the law and disrespect for the kingdoms of …..."
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Speech in Lords Chamber - Thu 25 Jun 2020
Competition and Markets Authority

"My Lords, given the unprecedented pressures on consumers from both Covid-19 and the prospect of leaving EU markets at the end of the transition period, will the Government prioritise the CMA’s reforms as set out under its very effective chair, the noble Lord, Lord Tyrie? When will a date be …..."
Baroness Crawley - View Speech

View all Baroness Crawley (Lab - Life peer) contributions to the debate on: Competition and Markets Authority
Speech in Lords Chamber - Wed 08 May 2019
Competition and Markets Authority: Legislative and Institutional Reforms

"My Lords, it is a pleasure to follow the noble Baroness, especially in her enthusiasm for trading standards. As a past president of the Chartered Trading Standards Institute, I am pleased to be taking part in this timely QSD and delighted to be supporting my noble friend Lady Hayter, whose …..."
Baroness Crawley - View Speech

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Speech in Grand Committee - Mon 04 Mar 2019
Product Safety and Metrology etc. (Amendment etc.) (EU Exit) Regulations 2019

"My Lords, I thank the noble Lord for setting out the Government’s position on this SI. When I first lifted the SI, which I understand weighs 4.5 kilograms, my first thought—..."
Baroness Crawley - View Speech

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Speech in Grand Committee - Mon 04 Mar 2019
Product Safety and Metrology etc. (Amendment etc.) (EU Exit) Regulations 2019

"Oh, 2.54. I was told that it was 4.5 kilograms, so the figure has doubled. My first thought was: thank goodness for the Explanatory Memorandum. I tried reading the instrument without the Explanatory Memorandum just to torture myself, but I did not get very far without a stiff drink.

When …..."
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Speech in Grand Committee - Mon 04 Mar 2019
Product Safety and Metrology etc. (Amendment etc.) (EU Exit) Regulations 2019

"Will the Minister be kind enough to send me the list of organisations, businesses, market surveillance authorisations and consumer organisations involved in the consultation?..."
Baroness Crawley - View Speech

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Speech in Lords Chamber - Wed 06 Feb 2019
Employment Rights (Amendment) (EU Exit) (No. 2) Regulations 2018

"My Lords, I am grateful to the Minister for setting out these draft regulations. Like other noble Lords, I am concerned about any potential loss of updating rights.

Does the Minister agree that, both on the European works councils and on TUPE, these regulations remove powers currently enshrined in primary …..."
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Speech in Lords Chamber - Thu 17 Jan 2019
Brexit: Consumer Rights

"My Lords, like the noble Baroness, Lady Wilcox, I declare an interest as a former president of the Chartered Trading Standards Institute. It is clear to all of us in the sector that consumer rights and protections have been continually strengthened through our membership of the European Union. Why do …..."
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