"My Lords, these amendments speak for themselves, so I hope that I can be brief. They are to remind the CMA, and to be certain that it includes in its reports, that it must set out the consumer benefit to be achieved and then monitor and evaluate it in its …..." Baroness Hayter of Kentish Town - View Speech
"I thank the Minister for that. I assume from what he just said that the requirement on the OFT to measure the balance of its saving to consumers will continue into the CMA...." Baroness Hayter of Kentish Town - View Speech
"In case Hansard did not record that, the answer was a very welcome “yes”, for which I thank him.
The Minister talked about the requirement for reporting on diversity of staff. Needless to say, we welcome that, but it seems to me that if you set up an organisation to …..." Baroness Hayter of Kentish Town - View Speech
"My Lords, despite the financial sector nominally being competitive—in that there is a choice of banks—we have seen a real lack of satisfaction with banks among consumers.
We do not need to rehearse the mis-selling scandals, with unwitting customers, including small businesses, being sold—as a nice little earner—products that they …..." Baroness Hayter of Kentish Town - View Speech
"I thank the Minister for that. There is one bit of that which I can accept—that it may not be necessary to do this every two years. But there is a major problem in this sector of financial services, and it is time that the Government accepted that. In the …..." Baroness Hayter of Kentish Town - View Speech
"I shall try to resist temptation. As to spectacles, of course it was the consumers who most wanted opticians not to be regulated. It has benefited us all because we have been able to buy much cheaper glasses than we used to.
"My Lords, as we have heard, without our amendment, the Bill will deny thousands of disabled people aged under 20 the right to a non-means-tested ESA when they reach working age. These young people are exactly those whom we discussed in the first amendment—disabled since either birth or childhood. When …..." Baroness Hayter of Kentish Town - View Speech
"My Lords, this amendment seeks clarification on the issue of what the Minister called “the prodigal son” when he referred to it in earlier discussions. I think that takes government paternalism perhaps a little too far. It relates to the situation of a jobseeker who has received a three-year sanction …..." Baroness Hayter of Kentish Town - View Speech