Public Transport: Accessibility

Baroness Kramer Excerpts

Tuesday 24th March 2026 Lords Chamber

[Lord Hendy of Richmond Hill (Lab)]

I absolutely respect the noble Lord’s determination in the matter of people with any disability accessing public transport. A lot has been done on the accessibility of the bus service, and the noble Lord knows that during the passage of the Bus Services Act, we agreed to cease those particularly difficult propositions whereby you alighted from a bus or got on to a bus directly from a cycle path, which do not work and clearly are not sustainable. On floating bus stops, the noble Lord knows that we paused them and that we have published a better definition of a floating bus stop, which is still a bus stop. The Government intend to proceed with a balance of interests of both cyclists’ and bus users’ safety, which includes disabled people.

[Baroness Kramer (LD)]

My Lords, thousands of new trains and carriages are coming into service on the national, regional and underground networks between 2025 and 2030. The Minister referenced the rolling stock strategy, but how many of these trains will exceed the minimum legislative compliance for accessibility, and how many will have a proper platform-to-train interface? I ask this after recently negotiating what is now known as “the leap” at Norbiton station—which, ironically, is the main transport access to Kingston Hospital.

[Lord Hendy of Richmond Hill (Lab)]

The noble Baroness is right: there are far too many varieties of train on the national network. While it has been possible to build and operate trains with level access to at least normal height platforms, that has not been and still is not a consistent feature of recent train orders. One of the reasons for a long-term rolling stock and infrastructure strategy is to embed level boarding in all future train orders. However, the noble Baroness also knows that these things last for a very long time and sadly, some of the vehicles that have been bought will last for the next 30 years. It is quite difficult to fix that, but she is right that it does need to be fixed.