Financial Services Reform

Baroness Neville-Rolfe Excerpts

Wednesday 23rd July 2025 Lords Chamber

[Baroness Neville-Rolfe (Con)]

My Lords, the proposed changes outlined by the Government in what they are calling their Leeds reforms are broadly to be welcomed. It is essential to get the balance right between protection and risk. Like the Government, we accept the analysis that while financial prudence is important, we have moved too far towards protection and away from delivering economic growth and competitiveness. It is right that we take steps to facilitate our financial services sector, which contributes 9% of economic output. However, I have to take some issue with the tone that the Government have adopted when introducing these proposals. The Government have spoken of our country “thriving” and of our nation “benefiting”. The statistics tell a different story.

The ONS reported last week that the rate of UK unemployment increased to 4.7% in the three months to May, up from 4.6%, and, meanwhile, average earnings growth has slowed to 5% in the period to May, its lowest level for almost three years. GDP contracted 0.1% in May and 0.3% in April. Inflation has risen beyond all expectations to 3.6%. Industry experts have said that the UK’s economic situation is simply staggering. They have said that the Government’s management of economy has been dire and that the Chancellor has to seriously rethink her policies. Perhaps most worrying of all, yesterday we saw the second-highest June borrowing figures since records began, with spending exceeding income by over £20 billion and debt interest now at 96% of GDP.

I turn to the reforms. The hard-hitting recent report by the Financial Services Regulation Committee, chaired by my noble friend Lord Forsyth of Drumlean, outlined how the Government could support the FCA and the PRA in meeting their vital secondary objective of supporting the UK’s international competitiveness and medium to long-term growth. I am pleased that the Government have bowed to the spirit of this cross-party report and implemented several important ideas, such as reform of the Financial Ombudsman Service, improvements in product authorisation rates—including those for high-growth fintechs—and in the senior managers and certification regime.

These approvals are all too slow in my experience as a non-executive director. Moreover, as the report makes clear, the truth is that firms are inundated with information requests from the FCA and the PRA and the burden of compliance in the UK is perceived to be disproportionately high. So these are welcome steps, and we agree that things must change. However, the Minister will not be surprised to know that my first question is: how quickly will these changes take place?

I cannot hope to cover all that was announced last week in the other place and at Mansion House. We need a proper debate for that. However, I would like to tease out some detail. First, we were told that the Government were considering reforming the individual savings account system. They have already said that they will allow long-term asset funds to be held in stocks and shares ISAs next year. Is this only one of the changes under review? How will the Government support funds to invest in such projects? How will the relevant information be communicated to retail investors? Can the Minister confirm what the Government’s plans are for cash ISAs? Without clarity on this question, the Government risk undermining their own efforts to promote home ownership and hitting customers who rely on cash ISAs for their investments.

Secondly, on financial education, both the Government and the Opposition are clear that we need to stimulate investment and support our financial services sector. These reforms take us some way, but there remains the question of how we can create a culture of investment in our country. We have seen an uptick in the rates of retail investment, stimulated in part by online trading platforms. But for many people, the idea of investing their money is concerning and the language technical, dense and confusing. We need a society in which people understand the possibilities and risks better and actively invest their money across a wider range of products, not letting it sit largely dormant.

Education needs to start in schools, where children can be taught about markets, savings, investment, even pensions, and how to make best use of their money. The report for the Financial Services Regulation Committee, which I mentioned earlier, highlights the poor financial literacy that is prevalent in the UK. Can the Minister outline the steps that the Government are taking to support people across the UK to become retail investors and how they are educating our citizens so that they are willing and able to take responsible investment decisions? Above all, does the Minister agree that this education has to start in school lives? What steps will he take with colleagues in the Department for Education to do this more effectively?

Thirdly and finally, we need more clarity from the Government on pensions. Since last week a revival of the Pensions Commission has been announced; it will involve the noble Baroness, Lady Drake, whose expertise on pensions is so much appreciated here. However, I have a concern that this further review risks delaying action and creating uncertainty for businesses and savers. There are serious and urgent questions around pensions adequacy, as the OBR forcibly reminded us on 8 July. What will the Government do, and do soon, to capture those who do not benefit from auto-enrolment and/or save too little for their retirement? What is the timing of the Government’s plans to encourage pension funds to use more of their capital to support growth and infrastructure at home? The clock is ticking.

To sum up, the financial services reforms are in the right direction, but the UK’s financial position is troubling and may be deteriorating. I am sure that we will return to these concerns all too soon.