Covid-19: Vulnerable Populations

Baroness Verma Excerpts

Tuesday 12th May 2020 Lords Chamber

[Lord Bethell]

The advice given to local authorities is spelled out in guidelines. Those who are vulnerable are advised to avoid social contact. Where necessary, those whom they live with, including any children they have with learning disabilities, should also avoid the same social contact.

[Baroness Verma (Con)]

My Lords, I refer the House to my interests in the register. Will my noble friend tell me what work has been done to ensure that public health messaging and advice on access to support for mental health and anxiety issues among the BAME community is easily available to those communities, particularly where they live in densely populated home environments?

[Lord Bethell]

My Lords, mental health advice is very clearly available, most of all from GOV.UK/coronavirus, where there is a huge amount of practical and pastoral advice, and access to resources.

Covid-19: Social Care Services

Baroness Verma Excerpts

Thursday 23rd April 2020 Lords Chamber

[Baroness Verma (Con)]

My Lords, I refer to my interest as set out in the register as a provider of social care. I thank the noble Baroness, Lady Wheeler, for instigating this critical debate. She spoke about the facts on the ground and going forward.

The sector was already in crisis before Covid-19. I assure all noble Lords that high pressure and anxiety is being felt not just by managers but by all those who are delivering care within the home care and care home sector. I cannot quantify the praise I have for all those who are delivering care at the moment. It is heartbreaking to sometimes see my care staff frightened to go home; they hope that they are not taking something back home to their families.

I shall focus my comments and questions on invisible disabilities, such as mental health, dementia, Alzheimer’s and anxiety—all the disabilities that most people cannot see. Our systems are there to provide support for those people. Over the past few weeks, it has been heartbreaking that a lot of our clients and service users cannot visit day centres or go out. The only people they have contact with are their care workers. Will the Minister consider, as other noble Lords have said, the thousands of volunteers who have signed up to help? If only they could be part of the social activity of isolated people in their homes. Anxiety, mental health and dementia are not suddenly going to get better once the crisis is over. They are long-term issues that need to be dealt with.

As a provider, we are facing huge bills for PPE. We want the Government to treat us like the NHS. Let us get VAT removed for us as providers. Although the extra £1.6 billion is welcome, like other noble Lords, I reiterate that it is nowhere near enough in terms of the costs that providers face at this moment. I seriously worry that we will end up seeing a crisis emerge from another crisis in a sector that was already struggling to get people to work in a highly skilled but poorly paid part of the workforce. I urge my noble friend to respond positively to my ask and get more funding in, as well as having it ring-fenced so that it goes to the social care sector.

Coronavirus Bill

Baroness Verma Excerpts

2nd reading & 2nd reading (Hansard - continued) & 2nd reading (Hansard - continued): House of Lords
Tuesday 24th March 2020 Lords Chamber

[Baroness Verma (Con)]

My Lords, I refer the House to my interests in the register. I start by thanking the Government for the actions they have taken over the last few days to help support employers and employees, especially taking into account the impact on small and medium-sized businesses.

I want to focus first on social care and the wonderful care staff who, along with their brilliant colleagues in the health service, are at the forefront of delivering care, both in hospital settings and in the homes of those who need their support. As a social care provider, I put on record how our staff have not wavered in ensuring that all our clients have been reassured, informed and been part of our contingency planning as it has developed. This is probably the same across the thousands of small and medium-sized providers across the country. Our care staff need assurances that they will be among the first to be tested for the virus, that we will ensure that protective equipment is readily available, and that the costs are not raised because there is a shortage. Will my noble friend the Minister assure the House that extra funding for social care is ring-fenced for social care provision? This is absolutely critical.

Being on the front line puts all care workers at greater risk of getting the virus. Will the Minister consider how, with the sector already under huge recruitment pressures, we can look at having all criminal checks for health and social care delivered in 24 hours, and the mandatory three to five-day basic training for care reduced to a day’s training? This would be as long as newly inducted staff work with experienced care workers in double-up calls for the most vulnerable, care-needing users.

I am sure there will be plenty of people wanting to play their part in supporting the health and care sectors. To ease the pressure on our health service, our trained care staff can reduce nurse call-outs and hospital admissions for such tasks as reapplying dressings and sterilising fluids on wounds and pressure sores. Also, with the shortage of blister packs, we could ensure that care staff are able to administer properly recorded medication prescriptions. Many other basic healthcare tasks can be carried out by trained care staff, which would ease the pressure on the health service.

Will the Minister talk to his colleagues in local government to see how these and other measures could be considered? Will he assure the House that those in the most vulnerable group, including the elderly, are not left without human contact, especially where they need assistance? Over the last weekend or so, I have had so many people calling to tell me how frightened and worried they are about their elderly, vulnerable relatives.

The care sector has been underfunded for far too long; too many Governments have not put care at the heart of their policies. There is a misconception that this sector is unskilled. It is not. It is a sector with hard-working, properly trained staff, who are well regulated, and subject to regular inspections by both local authorities and the regulator. I hope that, once this crisis is over, the social care sector will be given a much-deserved priority in government plans.

The other group I want to talk briefly about today is the self-employed and contractors. Many noble Lords have mentioned them in today’s discussions. Over the past few days, I have been inundated with people calling me to ask where they can go for government support. This important group of people help to grow the economy. We have a duty to ensure that they have proper care and financial support, and I urge the Minister to ensure that they get it. It was heartening to hear the Chancellor announce that a support package will be coming through very shortly. Will my noble friend impress upon colleagues across government that a proper communication strategy must be put in place and broadcast across all media channels to ensure that people know where to go for easy information?

People have contacted me to ask about the mortgage holidays and rent holidays for renters in the private and public sectors which were announced by the Chancellor. They all have the right to an initial three-month deferral to ease their financial pressures as they are told to stay home by the Government. Have commercial landlords been asked by the Government to give the same support to their tenants, particularly the larger landlords? I shall not name any landlords today, but if they do not support the Government in giving three-month holidays to their business tenants, I will not hesitate to call them out. This is a time when we should all come together and be supportive; nobody should think it is a time when they can make money on the back of somebody else’s pain, when they are simply following government instructions to close their business and stay at home. I want the Government to understand that small businesses just do not have the means and resources to navigate around complex forms. I ask the Government to ensure that all information is easy to understand and that if there are application forms to fill in, they are easily found and navigated around.

We all want to ensure that we keep everyone safe, but financial pressures have a huge impact on mental health, as has been said today, and our role is to ensure that in these most challenging times, those who can provide well-being and health support while people stay in their homes are encouraged and supported by the Government.