HM Passport Office: Backlogs

Debate between Baroness Williams of Trafford and Earl of Erroll

Thursday 12th May 2022 Lords Chamber

[Baroness Williams of Trafford (Con)]

HMPO’s staffing numbers have increased by 500 since last April, and it is in the process of recruiting a further 700 people. In total, as of 1 April this year, there were more than 4,000 staff in passport production roles.

[The Earl of Erroll (CB)]

First, I am reassured. The reason I knew it was six months—I will point out another wrinkle in this—is that I was going abroad in March, so I anticipated this issue and sent my application off early. It was very efficient and I got my passport back really quite quickly. The only problem was that the courier kept trying to deliver it to the wrong address because of the postcode—but do not worry about that. There was no way of putting in an extra message for the delivery driver saying, “Please go to the gate at something or other”—because I live in the countryside. Anyway, leaving that aside, the process was very efficient.

But there is another wrinkle. Normally, when you renew early in the UK—I realise that this particularly concerns us Scots, who worry about money—that extra period is put on to your passport. The expiry date is taken from when the current passport expires. The EU counts it from when it arrives—that is, the renewal date—so be careful, because you lose that bit that you used to get credited with on your passport under the old British system. Personally, I think that it is unfair. I am delighted that the passport can just put it on, but you do need to warn travellers that they might need to add a bit more on.

The thing I really want to ask, though, is this: what plans are there to deal with the extra 1,200 staff who have been specially recruited to deal with the problem? That is quite a swelling of the Civil Service at a time when I thought we were trying to economise and cut back. Are these people full-time staff that the Civil Service will have to retain for ever and somehow find other employment for—or what plans have we for downsizing again when the crisis is over?

[Baroness Williams of Trafford (Con)]

Again, the noble Lord makes a good point. I will inquire as to whether we have recruited permanent staff or agency staff. If they are permanent full-time staff, they can of course be flexible to meet the needs of other parts of the Civil Service.

Daniel Morgan Independent Panel Report

Debate between Baroness Williams of Trafford and Earl of Erroll

Thursday 24th March 2022 Lords Chamber

[Baroness Williams of Trafford (Con)]

On the back of all the discussions we have been having today, it is written in statute that within 56 days the Mayor of London and the Commissioner of the Metropolitan Police will have to respond with an action plan to deal with all the issues we have talked about today. There will be an expectation that the recommendations be carried out within 12 months. In fact, the Home Secretary has made it clear that such is the seriousness of this that she hopes that some of that action plan will be taken forward within the 56 days.

[The Earl of Erroll (CB)]

My Lords, I will say a couple of things as a techie. First, RFID chips do not transmit on to any remote system—they work only in proximity, so they are checked only when you go through something. Therefore, you cannot track people through an RFID chip on a card. It is simply presented to a device, so you cannot track people around the place. It sounds like a great idea but it does not totally work; you would need to track people’s mobile phones, for example.

The next problem is the DBS check, which tells you only if someone has not been caught yet; it does not tell you what they are up to now. Another problem is the definition of a criminal offence. Not having a television licence gives you a criminal record, as does fishing without a licence. A lot of things give you a criminal record which really should not be there, so it is a tricky having a blanket thing saying that if people fail a DBS check, they should not be there. We should probably look at that system and have two different categories: one for the serious things where you really need to worry about whether you employ people, and another for the things which, to be honest, are trivial—they are almost statutory offences but yet they are still criminal offences. There should be a review of that.

[Baroness Williams of Trafford (Con)]

I take the points the noble Earl makes about the various technological solutions. Of course, we will consider any recommendations made by the Angiolini inquiry in this space. I would also say to the noble Earl that police vetting is a lot more thorough than DBS checks. However, there is definitely more to come on this, and I look forward to some of these things being addressed both in the short term and within the next year.

European Arrest Warrant, Europol and Eurojust

Debate between Baroness Williams of Trafford and Earl of Erroll

Monday 2nd March 2020 Lords Chamber

[Baroness Williams of Trafford]

The noble Lord asks a question which I do not think I can answer in terms of the level, but I can get back to him. I would be making it up if I were to give an answer.

[The Earl of Erroll (CB)]

My Lords, one of the problems of the European arrest warrant was that, if there was a crime in the country that was trying to extradite but not in the country that the person was being demanded from, we used to have difficulty. I seem to remember there being an issue over xenophobia in one of the European countries and there was also a problem with plane spotters who took photographs of airplanes. Presumably, these issues will disappear under the new negotiations.