Banks: Closures and Shared Banking Hubs

Debate between Baroness Chapman of Darlington and Lord Cormack

Thursday 27th April 2023 Lords Chamber

[Lord Cormack (Con)]

What about cheques?

[Baroness Chapman of Darlington (Lab)]

I do not think my children know what a cheque is, actually. The Social Market Foundation and the Treasury Select Committee in the other place have expressed some concern about the overreliance on post offices as a stopgap. Postal staff are wonderful, but they are not trained banking specialists. Does the Minister agree that we need that trusted expertise to be available on our high streets? Does she also agree that some post offices just are not suitable for many of the requirements of face-to-face banking, especially for more vulnerable customers, as they do not provide the privacy and dignity that many bank customers need?