Renters’ Rights Bill

Debate between Lord Best and Baroness Grender

Monday 7th July 2025 Lords Chamber

[Lord Best (CB)]

My Lords, I rise to speak to Amendment 74, to which the noble Baroness, Lady Thornhill, and, to my delight, the Minister, have added their names. I declare my interests as a vice-president of the Local Government Association and of the Chartered Trading Standards Institute. Trading standards officers are going to be important in the enforcement of key provisions in this Bill, and Amendment 74 is intended to support their work.

I brought forward this amendment in Committee, and it is intended to extend the matters covered by the special primary authority scheme. This scheme enables certain local authorities to provide assured advice that property agents can rely on in seeking to fulfil their obligations. With this amendment, letting agents and those that advise them, such as Propertymark and the Property Ombudsman, would be able to obtain clear guidance on their responsibilities in meeting regulatory requirements under the Tenant Fees Act 2019, an important piece of legislation that has been left out of this advisory scheme to date. This amendment will help trading standards officers ensure compliance and is beneficial to all property agents wanting to do the right thing.

The amendment was promoted by the senior manager of the National Trading Standards estate agency team, James Munro, to whom I offer many thanks. I also thank noble Lords on the Opposition Benches for supporting this amendment in Committee. I am very pleased that the Government have also decided to back it, and I am grateful to the Minister for adding her name to it. It may not be the most exciting measure before us, but it represents a most welcome addition to the Bill and will reduce pressure on overburdened local authority enforcement teams. I beg to move.

[Baroness Grender (LD)]

My Lords, I rise to support Amendment 74 in the name of the noble Lord, Lord Best, noting that it is signed by my noble friend Lady Thornhill. This is a characteristic amendment from the noble Lord, Lord Best, who has become the technical amendment expert when it comes to housing, capable of spotting small but significant changes that can genuinely make a difference. We are delighted that the Minister has also signed the amendment.

We have long supported efforts to raise standards and professionalism among managing and property agents. We fully agree with the findings and recommendations of the 2019 report, Regulation of Property Agents, chaired by the noble Lord, Lord Best. Is it really six years since its publication on the 18th of this month? How many of its recommendations have been implemented? Perhaps the Minister can tell us or the noble Lord in his summating. The noble Lord’s amendment goes some way to helping local authority trading standards officers work more effectively with good agents who want to raise standards for all and weed out the bad guys, knowing that the assured advice they receive will be clear and comprehensive in ensuring compliance in meeting their obligations under the Tenant Fees Act. I look forward to hearing from the Minister.

Renters’ Rights Bill

Debate between Lord Best and Baroness Grender

Wednesday 14th May 2025 Lords Chamber

[Lord Best (CB)]

My Lords, I shall speak to Amendments 221, 224, 227, 229 and 230. These amendments are in my name and those of the noble Lord, Lord Young of Cookham, and the noble Baronesses, Lady Thornhill and Lady Kennedy of Cradley. The noble Lord, Lord Young, apologises for his unavoidable absence but underlines his support for the amendments. I thank all those noble colleagues for supporting these amendments.

The amendments relate to the content of the new database, a property portal. They add key items to the information to be provided. Amendments 221, 224 and 227 would add landlord records of gas and electrical safety checks, with definitions of what these comprise. Currently, there is a national digital register of all energy performance certificates, and these EPCs will be brought together with details of the letting. However, there is no register for the critical landlord gas safety or electrical checks. These are frequently lost or neglected, and tenants may be unaware of them. The PRS database provides an opportunity to have these vital safety certifications brought into the digital age and made available widely, to ensure the safety of rented property. Building safety is now a national concern, and details of these checks represent important content for prospective tenants as well as for local authorities.

Am I right in thinking that the Government intend to consult on further items to be covered by the database and that, as part of the consultation, there will be the opportunity to add items to go into this new portal? I would include many of the extra items listed in Amendments 222 and 228, in the names of the noble Baronesses, Lady Thornhill and Lady Grender. For example, listing rent levels would provide invaluable data for the First-tier Tribunals, which will be taking decisions on market rent levels. A further addition it would be good to see would be a categorisation of properties suitable for people using wheelchairs or with mobility problems. To have this information readily available via the database would be helpful not just to renters seeking accessible accommodation, but to the landlord with an adapted property who is looking for tenants who can make use of the adaptations.

Finally, Amendments 229 and 230 would require the PRS database to make use of the unique property reference number, to which the Minister has already referred, as the identifier for every property on the database. This valuable and reliable tool already exists as a means of identifying any specific property. Noble Lords may not be aware that all their homes already have such a number—a UPRN, which can dramatically speed up the search for a particular house or flat. The Bill provides the perfect opportunity to put this excellent facility to good use. A pilot scheme utilising UPRNs in Nottingham has demonstrated that councils get a sixfold return from investing in this approach and streamlining the property data for collection for their area. The noble Baroness, Lady Scott, jumped the gun in welcoming Amendment 230. I will save her having to do so again and thank her now.

In conclusion, and in relation to all the amendments in my name and those of colleagues, to whom I offer my thanks, I believe them to be acceptable and agreeable to the organisations representing renters, landlords and property agents. I hope that the Minister can support them and I look forward to her response. I beg to move.

[Baroness Grender (LD)]

My Lords, my Amendment 228 seeks to enhance transparency and oversight in the private rented sector by requiring the database to include information on tenancy disputes. This would cover a range of issues, including disputes about rent levels. It would also record the outcome of each case and how long it took to reach a resolution.

This is, at its heart, a proposal for greater clarity. It is not intended to be punitive, nor to cast all landlords in a negative light—quite the opposite. It is an opportunity to reward good landlords. Those who respond quickly to issues, resolve disputes fairly and demonstrate a commitment to their tenants should have that record reflected and recognised. Too often, the private sector operates in the shadows, with tenants unsure of their rights and little visibility of how disputes are handled behind closed doors. This amendment would bring to light that process by recording the nature of a dispute, the parties involved, the outcome and the time taken to resolve it. We would therefore create a more informed and accountable system.

For tenants, this information is empowering. It helps them to make better decisions about where and with whom they rent. For landlords, it provides an incentive to act responsibly and promptly, knowing that their actions contribute to a public record. For policymakers and regulators, it offers a valuable source of data to identify patterns, spot areas of concern and improve enforcement.

The inclusion of rent level disputes is especially important for improving transparency. At a time when affordability is a growing concern, making this information available would provide clear insight into how disagreements over rent are handled and resolved. It would help build a more accurate and evidence-based picture of where pressure points exist in the system. It would also help tenants and policymakers understand how rent issues are being addressed in practice.

In short, this amendment would help foster a culture of fairness, responsiveness and trust. These qualities are essential if we are to improve standards across this sector, and I hope the Minister will look favourably on it.

Renters’ Rights Bill

Debate between Lord Best and Baroness Grender

Monday 12th May 2025 Lords Chamber

[Lord Best (CB)]

My Lords, I want to say a few words about Amendment 182 in the name of the noble Baroness, Lady Coffey—not, I am afraid, in support of it. Is it fair that tenants residing in rural properties should have different treatment from those in the rest of the country? I have been responsible for a number of rural housing schemes—indeed, I recently chaired the Devon Housing Commission, looking at the issues facing communities in Devon—and I suggest that there are a number of reasons why it is fair to treat tenants in rural areas rather differently from those in the rest of the country.

First, it is much more difficult if a property is sold and therefore does not come back for reletting. We now know, Right to Buy being a matter of history, that after a period you will not get the relets, the opportunity for more people to enter those properties, in the years ahead. It is more difficult to replace properties in a village than in a town. If we lose the six houses that we have built in that village, they are gone for ever. It often takes years to acquire a site, convince the parish council and deal with the landowners. It takes a very long time to get those six homes built and we do not want to lose them if we can possibly help it, because in the future we will regret that.

My second reason is that the amount of social housing—housing association and council housing—in rural areas is appreciably less than in the rest of the country. It is about 11% for areas classified as rural locations compared with 17% for the rest of the country, including the rural areas, so there are already signs of acute shortage of affordable social housing in many areas, and we cannot really afford to lose what we have.

The third reason is that most of the developments in rural areas, or village areas, are small developments, and there is therefore no requirement to do affordable housing—to have a proportion of the homes that are available at subsidised low rents—so most of the development that is going to happen in rural areas, being less than 10 homes, is not going to have any affordable housing attached to it. We have to hang on, if we possibly can, to the properties that we have and then relet them later on.

My fourth reason is that, as the noble Baroness said, prices are higher but wages are lower. It is much more difficult in rural areas for local people to find any housing other than social housing that they can genuinely afford. There are the retirees moving in—in the case of Devon, from the south-east very often into the south-west. There are more affluent commuters paying more than locals can afford on their salaries. There are second homes—we are going to be talking soon about short-term lets, Airbnb and holiday lets—so locals are priced out, and it becomes a precious commodity to retain those few rural social houses, so I am afraid that I am unable to support Amendment 182.

[Baroness Grender (LD)]

My Lords, these Benches recognise the vital importance of our rural and agricultural communities, who operate under the more specialised and long-standing tenancy agreements. Such tenancies often span many years, involve successive generations and reflect a connection between the land and those who work it, going well beyond the norms found in other areas of the rental sector. We fully appreciate the challenges that tenants and landlords may face under those arrangements, particularly when legislation risks creating ambiguity or disruption.

When I looked at these amendments, it struck me that discretionary rather than mandatory powers would be a very useful thing to have, so it is hugely ironic that the noble Lord, Lord Roborough, raised my own amendments on this issue. I would have thought that a discretionary approach for any decision in the courts may well be useful in this context. However, while we are sympathetic to the concerns raised, that sympathy does not translate into ready support for Amendments 176, 177 and 182. It is our understanding that the Bill will not apply to residential property let under a farm business tenancy or an Agricultural Holdings Act tenancy but will apply to any residential property on a holding that is subsequently sublet on what we now know as an assured shorthold tenancy, and it will in future have grounds for possession as set out in other parts of the Bill.

We also understand that a process will be in place for landlords to avoid inadvertently creating assured agricultural occupancies, and we fully back the words of the noble Lord, Lord Best, as ever, with regard to rural communities and retention of, in particular, social housing. We believe firmly that local authorities know best and should be given the powers to make decisions over those social homes, with the right level of localism and autonomy. With that said, we look forward with interest to hearing the Minister’s response but remain unconvinced by these three amendments as set out.