Localism Bill

Debate between Lord Faulkner of Worcester and Lord Tope

Monday 12th September 2011 Lords Chamber

[Lord Tope]

Amendment 108 would transfer the purpose and functions of the London Transport Users’ Committee, which operates under the name London TravelWatch and is the body responsible for passenger representation within London, to the London Assembly. The amendment originates from a review conducted last year by the London Assembly, which showed that such a transfer of functions would save up to £1 million per annum of taxpayers’ money. The findings of that review were accepted by all four political parties on the London Assembly. The amendment is therefore supported by all the parties in the London Assembly, the Mayor of London and London Councils, which represents not only the political parties but all 32 London boroughs and the City of London. London TravelWatch was established under the original GLA Act, the purpose of which was to devolve powers and responsibilities to London. That all those elements in London are wholly behind this measure, which saves a significant amount of public money, ought in itself to be enough to persuade the Government to comply with the wishes of London’s elected representatives.

However, I understand that the Government have some concerns. Indeed, during the Recess I had a letter in the name of the noble Baroness the Minister. Let me try to address some of the concerns set out there. Quite rightly, there is a concern to ensure that passenger interests in London are effectively and properly represented by a genuinely independent body. As many of us know, whatever else it is, the structure of London government is unique. The London Assembly is solely a scrutiny body. It has no executive or regulatory powers at all; its function is to scrutinise and hold to account not only the mayor but also the functional bodies. I speak as a member of the London Assembly’s transport committee for some years and I do not think it will surprise anyone to learn that a substantial part of that committee’s work is holding Transport for London and, to a lesser extent, other transport operators in London, to account. It does so very independently because it has no responsibility for TfL—indeed, exactly the opposite. Its members are directly elected by Londoners, as distinct from the members of London TravelWatch, who do an extremely good job but are appointed by the London Assembly. The budget for London Transport—I am sorry, London TravelWatch—is provided by the London Assembly, so again it cannot be argued that the assembly is in some way less independent than the body it appoints and whose budget it provides.

I am sure that again it will come as no surprise to noble Lords to learn that a substantial part of the casework of most London Assembly members, particularly those representing constituencies, is on transport-related issues since they relate to anyone who has to live, work or travel in London. Of course a lot of work for members arises from that, and they are in touch with their constituents on transport issues. Making them officially the passenger representative body can only enhance that and join up the two sides.

The argument was also put that nothing had been said about the workload of the casework. That was because the purpose of this amendment is simply to transfer the function. However, I am sure that if the function were transferred, the wherewithal to carry out that function would follow it. It is not for me to say, but I would assume and expect that the current staff in London Transport—I mean London TravelWatch; I keep making the same mistake—would very likely transfer across under TUPE regulations. That would be a matter for discussion, should this happen. However, without doubt the London Assembly will need to have the capacity to carry out the necessary casework.

Finally, I make a point for serious consideration by the Government. If changes are to be made to London TravelWatch, we need to remember that it was set up under the Greater London Authority Act 1999 and that primary legislation will be needed to change that. I suspect that we will not see this or any other Government introducing a London TravelWatch Bill in the near future so some other vehicle will need to be found in order to make whatever the changes may be. I think, and dare I say I hope, that that may be some way off. Therefore the opportunity arises in this Bill to carry out the wishes of all of London’s elected representatives, to save a substantial amount of public money—more necessary than ever at the present time—and, I would venture to suggest, to provide a strong, independent, directly elected and directly accountable passenger representative body. I beg to move.

[Lord Faulkner of Worcester]

My Lords, I am sure the House is grateful to the noble Lord, Lord Tope, for moving this amendment and giving us an opportunity to discuss the case of passenger representation in London. However, it may not surprise him to know that I take considerable exception to the case that he, the mayor and the Greater London Assembly are putting forward because I think it is fundamentally flawed. I am aware that it has come about as a result of the review of London TravelWatch carried out last year by the GLA, which did indeed recommend that it be wound up and its functions folded into the assembly. However, that process was seriously flawed. The assembly consulted a number of stakeholders, but then completely ignored what they said. For example, the Association of Train Operating Companies, ATOC, has written to me and said:

“We firmly believe that the functions of a consumer watchdog, in providing impartial casework and research support, and facilitating the resolution of individual complaints with train companies should be demonstrably independent, not under direct political control.

Assembly Members are keen to point out that taking on London TravelWatch's activities will help them to provide greater scrutiny of the mayor's and GLA's activities. However, we believe the priority for London TravelWatch should be handling disputes from individual passengers as a consumer champion and undertaking independent research, not being sidetracked on to issues of political or electoral interest to Assembly Members. Passengers will not benefit if London TravelWatch becomes merely a means for point-scoring”.

The assembly's review claims—and the noble Lord, Lord Tope, has referred to this—that there is scope for substantial savings. The review is vague about where those savings will come from. There does not appear to be any reference to transitional costs or to the cost of the GLA accommodating the staff, although the noble Lord, Lord Tope, did say that a TUPE arrangement may apply, which would undoubtedly have an impact on whatever savings may be possible.

London TravelWatch itself has demonstrated that it can cut its budget by 25 per cent over the next two years, while staying completely independent from politicians and concentrating on its core functions of appeals casework, and policy and investigation. There is a huge danger that the present multimodal work on behalf of the travelling public who use buses, the underground, the Docklands Light Railway, Tramlink, taxis, Dial-a-Ride, and National Rail in and around London would be fragmented if this amendment were adopted. It makes no sense to separate London TravelWatch's rail-related work from its work covering other modes. An example is its excellent, recent report on incomplete Oyster pay, which affects everyone who uses public transport in and around London.

I conclude with one further point: the GLA does not speak for those who are not resident in London. Seventy per cent of all rail journeys begin, end, or pass through London and London TravelWatch's remit extends far beyond the boundaries of Greater London, and includes large chunks of Essex, Hertfordshire, Bedfordshire, Buckinghamshire, Surrey and Kent, and it is from there that passengers travel into London for work or leisure purposes.

This is a really bad idea, which would lead Londoners to be disadvantaged compared with those outside London, who have independent representation on Passenger Focus, looking after their needs, whether they are rail or bus passengers. It is that independence that is important, and that is why I hope the Government will resist this amendment.