Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department for Work and Pensions:
To ask His Majesty's Government, further to the Written Answer by Baroness Sherlock on 4 February (HL14073), what is the average duration from initial contact to claim completion for claimants with a learning disability using (1) the digital service, and (2) the telephone or home-visit alternative service.
Answered by Baroness Sherlock - Minister of State (Department for Work and Pensions)
Claims are not awarded/paid until the end of the monthly assessment period, in order that an accurate assessment can be made, including any income/earnings received during that period. Therefore, there is no measure of claim completion prior to the end of the assessment period.
‘Payment Timeliness’ data, shows those claimants who are paid on time at the end of the first assessment period; however, this is not segregated by claimant characteristics or channel.
The latest published statistics for ‘Payment Timeliness’ are from October 2025, showing 93% received their payment on time and 88% their payment on time and in full.
Universal Credit is primarily a digital service, but there is a continued focus on accessibility and support, allowing claimants to transact via a variety of channels according to their needs, offering non‑digital routes. This includes making a claim by telephone or face-to-face and where appropriate, home visits may also be considered.
Independent support is also available through the Help to Claim service, delivered by Citizens Advice and Citizens Advice Scotland. For customers identified as vulnerable, including some customers with learning difficulties, the Department for Work and Pensions (DWP) also has an Enhanced Support Journey for those migrating from Employment and Support Allowance (ESA) who may need additional help to make and complete their claim.
Where a customer is unable to manage their own affairs, DWP can appoint a suitable individual, third party, or organisation to act on the customer’s behalf and manage their Universal Credit claim. This arrangement can be short or long‑term, depending on the customer’s circumstances.
The Department is committed to ensuring customers are supported in a way that meets their individual needs and DWP staff are required to discuss and review accessibility needs at every interaction, as reasonable adjustment needs can change over time.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department for Work and Pensions:
To ask His Majesty's Government, further to the Written Answer by Baroness Sherlock on 4 February (HL14073), what assessment they have made of the technical requirements to make the requested statistics on identity verification and work capability failure rates for claimants with learning disabilities "readily available" for future parliamentary scrutiny and improving service provision.
Answered by Baroness Sherlock - Minister of State (Department for Work and Pensions)
The Department holds Universal Credit data to support the safe and accurate delivery of benefit; primarily supporting the effective administration of claims, rather than detailed analytical reporting by disability type. Therefore, data does not currently show identity verification or work capability related outcomes segregated by claimant characteristics, such as learning disabilities. The latest published statistics for ‘Payment Timeliness’ are from October 2025, showing 93% received their payment on time and 88% their payment on time and in full.
Identity verification can be completed through a range of digital and non‑digital routes; with the majority of customers successfully verifying their identity. A proportion of customers disengage from the process before completion; however, this can occur for many reasons (including finding work/earning more) and does not necessarily indicate an inability to verify identity. Where customers have health conditions or learning disabilities, support is provided operationally through tailored help and reasonable adjustments. Any agreed adjustments are recorded on the customer’s account and reviewed regularly, ensuring support can be delivered consistently throughout the Universal Credit journey.
There is continued focus on accessibility and support, allowing claimants to transact via a variety of channels according to their needs, including offering non‑digital routes, reasonable adjustments and tailored help for customers who may struggle with the claims process. These measures are intended to support successful engagement and completion of claims with 88% paid on time at the end of the first assessment period.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what steps they are taking to protect boys from non-therapeutic male circumcisions performed by doctors who have been struck off the medical register.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what safeguarding assessment they have made of doctors who have been struck off the medical register for dangerous circumcisions continuing to circumcise boys as laypeople.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what external groups, if any, they have consulted with regarding the Mohamed Abdisamad: Prevention of future deaths report, published on 28 December 2025.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what safeguarding assessment they have made of the rite of metzitzah b’peh.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what steps they have taken in response to the recommendation in the Children’s Rights Alliance for England and National Society for the Prevention of Cruelty to Children report You feel like you’re nothing, published in 2006, that the Government work with religious communities to defer ritual circumcision until informed consent can be obtained from the individual.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what assessment they have made of the case of Zuber Bux, a doctor who has been struck off the register and continues to circumcise boys as a layperson.
Answered by Baroness Merron - Parliamentary Under-Secretary (Department of Health and Social Care)
The Department is in the process of providing a response to the Mohamed Abdisamad: Prevention of Future Deaths report. The Department will respond by the extended deadline and meet with external groups if necessary.
No assessment has been made regarding doctors who have been struck off the medical register for dangerous circumcisions, nor the case of Zuber Bux. No safeguarding assessment has been made regarding the rite of metzitzah b’peh.
The Children’s Rights Alliance and National Society for the Prevention of Cruelty to Children report, You feel like you’re nothing, was published in 2006 under a previous administration and there are no current plans to implement the recommendation highlighted regarding working with religious communities to defer ritual male circumcision so that the informed consent of the child can be sought.
The Government would encourage anyone seeking non-therapeutic male circumcision (NMTC) services for themselves, or for someone else, to use the services of a regulated healthcare professional. If an NMTC procedure is carried out by a regulated healthcare professional, they are subject to regulatory oversight by the relevant regulators such as the General Medical Council or the Nursing and Midwifery Council. Even if a healthcare professional is acting in a religious or spiritual role, they cannot ‘opt out’ of their core duties and responsibilities and therefore any registered healthcare professional wishing to carry out NTMC must be registered with the Care Quality Commission to carry out the regulated activity of surgical procedures.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Department for Transport:
To ask His Majesty's Government what assessment they have made of compliance by airlines with the Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019; and what steps they are taking to ensure that airlines do not misinform UK passengers regarding their eligibility for compensation for flights departing from UK airports.
Answered by Lord Hendy of Richmond Hill - Minister of State (Department for Transport)
In the UK, Regulation (EC) 261/2004 sets out passenger rights in the event of certain flight disruptions. This includes a requirement for airlines to provide affected passengers with information on their rights.
The Civil Aviation Authority (CAA) is responsible for ensuring airlines meet their obligations under the Regulation. It is currently undertaking a Regulation 261/2004 compliance programme to assess airline performance.
The CAA also published research in July 2025 as part of its work programme aiming to improve industry communications with consumers during disruption. This makes 12 recommendations for airlines, focusing on the timing, content and channels of communication that should be used during disruption.
In addition, the CAA and the Department have published guidance that helps passengers understand their rights when flying.
Asked by: Lord Scriven (Liberal Democrat - Life peer)
Question to the Ministry of Justice:
To ask His Majesty's Government what plans they have to review the use of transparency orders in the Court of Protection to ensure that such orders do not prevent families from seeking public accountability in cases where they allege that visiting rights have been disproportionately restricted by local authorities or private providers.
Answered by Baroness Levitt - Parliamentary Under-Secretary (Ministry of Justice)
Court of Protection proceedings involve personal, sensitive matters and enable decisions to be made in the best interests of the person, who lacks the mental capacity to make those decisions themselves. The Government has no plans to review the use of transparency orders in the Court of Protection.
A transparency order in the Court of Protection restricts the publication and communication of information from proceedings. They support the principle of open justice by allowing Court of Protection hearings to be heard in public whilst protecting the privacy of vulnerable individuals.
The use of transparency orders is a matter for the judiciary. If the recipient believes an order is unfair, too restrictive, or no longer needed, they can apply to the court to vary it.