Warm Homes Plan

Lord Whitty Excerpts

Tuesday 27th January 2026 Lords Chamber

[Lord Whitehead (Lab)]

My noble friend is right to focus attention on the extent to which consumers and the general public will have confidence in the changes that are afoot and will be able to make decisions as to how they participate in those changes in the best way possible. I think that is one area where, as a country, we have been quite lacking in the past—although I exempt from this the nation of Scotland, which for quite a while has had a national advice agency in place, giving impartial advice and assistance and seeing that through to installation.

One of the functions of the warm homes agency will be to provide unbiased, informed advice and assistance to ensure that what is being proposed for individuals’ homes—and after all, they are the things that are most important in their lives and the things they are most concerned to get right—are done with a high degree of transparency, reliability and effectiveness. I hope that will be an early development of the warm homes agency as it comes into place. In the context of what we have seen just recently with the problems that ECO4 has had and the Public Accounts Committee report on it, we really do have to have that advice in place, and also that regulation to make sure that the standards that we think we are delivering to people really can be applied properly.

[Lord Whitty (Lab)]

My Lords, I put on record my profound support for this very significant commitment, which meets not only the fuel poverty objectives but the environmental and economic objectives in developing our energy policy. The Minister may dimly recall that many years ago I was the Minister who brought in and developed the Warm Front programme, which was so tragically cut off in 2010.

In parallel to the information to consumers—and in particular to the least well-off consumers—about their options on insulation and heating, there needs to be a commitment to an effective employment policy, because a lot of new skills are going to be needed. To ensure quality control, we need to ensure that those who are working for the installers under the authority of the warm homes agency are effectively trained and that there is a forward plan for them. At the moment we do not have adequately skilled people on the ground, and a lot of those who are there are getting on a bit. So a new, significant programme of training and retraining is going to be needed in parallel with this commitment, which in general is a fantastic one. I congratulate the department on it.

[Lord Whitehead (Lab)]

My noble friend is quite right. We are going to need a great deal of upskilling of individuals who are participating in this programme to make sure that they provide the best possible service that they can. Indeed, to return to that PAC report on ECO4, that was perhaps an element of the process whereby people were putting, in particular, external home cladding into place without really knowing what they were doing. It is very important that we do that and that we see the jobs that are going to come out of this programme—200,000 or so of them—as permanent, long-term, skilled jobs and not fly-by-night little contract jobs. We want to make sure that we are investing in real jobs and good jobs.

I bear the scars of the previous things and congratulate my noble friend on his hand in Warm Front, which he will recall, along with programmes such as CERT and CEFs, really made a difference at that early stage. It is tragic that they all collapsed in the way they did. The opportunity now not only to bring back the lessons learned from those programmes but to expand them in the way that has been done warms the bottom of my heart.