Amazon Web Services

Viscount Camrose Excerpts

Tuesday 21st October 2025 Lords Chamber

[Lord Leong (Lab)]

I thank my noble friend for that interesting point. I think most businesses, and government, know that AWS is a provider with significant market share—something like 30% of cloud services. The other providers—Microsoft Azure and Google Cloud—also provide such services. I am not sure what he means by people not being aware of AWS’s services.

[Viscount Camrose (Con)]

My Lords, I feel that I am a member of a large club, as I too submitted an identical PNQ. I note that the whole House will have been deeply concerned by this outage. Although, indeed, it does not appear to have been caused by a cyber or other malicious attack, as the Minister has said, we have to work on the assumption that it will happen again. Can officials please urgently produce a report setting out, first, the cost to the United Kingdom of this outage; secondly, the long-term policy implications for the Government as they seek to enhance our resilience; and, thirdly, the immediate mitigations that are, I trust, being devised or implemented as we speak?

[Lord Leong (Lab)]

My Lords, in respect of the noble Viscount’s point about cost, this happened just yesterday so, of course, we are still working it through; it will take us some time to evaluate how much it will cost the economy. I am sure that economists will be kept very busy for some time working out the costs and the impact on productivity.

We are already taking steps to strengthen the resilience of the UK’s digital infrastructure. Through the national cyber strategy and the national resilience framework, we are working with the National Cyber Security Centre to treat major cloud service providers as part of our critical national infrastructure. This includes measures to ensure that they have robust redundancy back-up and incident response capabilities in place. At the same time, we are consulting with industry on enhanced incident reporting and transparency requirements so that the Government can be alerted immediately to any service disruption that could have national impact.