Business of the House

Alan Brown Excerpts
Thursday 13th September 2018

(5 years, 7 months ago)

Commons Chamber
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Andrea Leadsom Portrait Andrea Leadsom
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The hon. Gentleman will be aware that fees for visas and immigration-related matters are there to fund the service—the administration. He is not right to suggest that that is profiteering. The fee is there to fund a public service. If he wants to raise his specific concerns around particular constituency issues, he might either like to seek an Adjournment debate or, if he wants to write to me, I can take it up with Home Office Ministers for him.

Alan Brown Portrait Alan Brown (Kilmarnock and Loudoun) (SNP)
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My constituent, Drew Clark, while still grieving the loss of his wife, received a letter from the Department for Work and Pensions demanding that, following her death, he repay some personal independence payment money. As Members can imagine, he was so disgusted that he ripped up the letter. My office tried to get a copy of that letter from the DWP, but was advised that, due to the automated process that sends the letter out, copies are not available. Surely we can program a system that records correspondence and, more importantly, have a system that includes compassion and common sense once a death is notified and that moves away from saying:

“We have a duty to collect overpaid public funds.”

At least there has now been a concession, and the DWP is no longer going to chase the paltry £142, but may we have a statement from the Leader of the House on changes that the Government plan to make to this system?

Andrea Leadsom Portrait Andrea Leadsom
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I am sorry to hear about the experience of the hon. Gentleman’s constituent. He will be aware that we have DWP questions on 15 October—in the second week back—when he might like to take up that issue directly with Ministers.