Independent Complaints and Grievance Scheme

Alberto Costa Excerpts

Monday 16th June 2025 Commons Chamber

[Alberto Costa (South Leicestershire) (Con)]

May I begin by welcoming the Government’s motion to put the assurance board on a proper footing, and to introduce a clear policy framework under which the ICGS will operate? As some colleagues have said, the ICGS is an extremely important parliamentary workplace scheme, covering all members of the parliamentary community—more than 10,000 people.

Unusually for a body set up only six years ago—by a former Leader of the House, Andrea Leadsom—it has undergone a number of reviews, which have highlighted concerns about the operation of the scheme and made recommendations to this House. The most recent was the Kernaghan review, from which today’s Government motion has its genesis. The motion will set up in permanent form an assurance board to oversee the workings of the ICGS. I welcome the hon. Member for Cities of London and Westminster (Rachel Blake) on to that new assurance board on a permanent footing.

Why are we here today? The ICGS has experienced a number of concerning process issues since it was set up, particularly in respect of the quality of its investigations and the excessive time delays in the processing of those investigations. If complainants and respondents are to trust the ICGS, it is of paramount importance for the assurance board to ensure that the issues encountered with the investigatory process are resolved, and that complainants and respondents are subject to a process with a credible and, importantly, timely outcome. As I am sure all Members agree, it is not acceptable to complainants and respondents that, in what is an internal workplace process, they must sometimes wait for years for an outcome on, for instance, bullying.

The Committee on Standards is specifically prohibited from involvement in individual ICGS cases. Preserving the independence of those investigations is vital to the success of the investigations, and to the confidence of those who seek the aid of the ICGS and those who are investigated under the scheme. However, the ICGS is part of a wider standards landscape within the House, and the Committee on Standards has a useful voice in highlighting how the scheme is operating and in commenting on policy. In the standards landscape report produced shortly before the last general election, our predecessors—some of whom remain members of the Committee, particularly the lay members—noted that the Committee had not had time to consider fully the recommendations of the Kernaghan review. In paragraph 175 of that report, the previous Standards Committee recommended to the House that the new Committee, which I now chair, should continue to consider the analysis and recommendations contained in the review.

As Chair of the Committee, I can inform the House that the Committee has since had discussions about the work of the ICGS with its outgoing director, Thea Walton—I thank her for the work that she has done—and that it is due to discuss that work further next week. Owing to the pressure of other work—notably the complex inquiry that we have undertaken at the request of the Modernisation Committee and the Leader of the House into outside interests and employment—we have not had time to consider fully all Mr Kernaghan’s recommendations and their implementation, but we will continue to make that a focus of our work during the current Parliament.

Members may have noted that the proposed new assurance board would contain a member of the House of Lords Conduct Committee, but not a Member of the Standards Committee in the Commons. Dame Laura Cox, in her 2018 report on the bullying and harassment of Commons staff, recommended that processes to determine such complaints should be entirely independent of Members of Parliament, and that is the course that the House adopted. The House of Lords is responsible for its own processes, and its Committee retains a greater role than this House’s Committee in these matters. Let me emphasise that it is absolutely proper for MPs not to be involved in determining complaints, but there may be scope for involvement in the policy framework surrounding complaints.

I have not sought to amend the motion today—as I have said, I welcome it—but given that involvement in policy does not equate to interference in complaints, and nor should it, it may be worth revisiting in future whether, since the Lords Committee will be represented, this House’s Committee on Standards ought to be represented as well. It might also be worth revisiting whether a valuable member voice—and by “member” I mean not just a Member of Parliament but a lay member of the Committee—beyond the House of Commons Commission might also be useful. I do not expect the Leader of the House to respond to that suggestion today, because it is proper for the Committee on Standards to consider this matter fully, as recommended and as approved by the House. Once it has had the opportunity to do so, it may well revert with further recommendations on how today’s motion might be enhanced as we go forward together, on a cross-party basis, seeking to ensure that we have the best parliamentary workplace scheme, with the appropriate parliamentary stakeholders included in this welcome assurance board.

Let me end by acknowledging what some other Members have said about trade unions. Only a few hours ago, Unite’s parliamentary staff branch emailed all MPs about this very point. I think that the point that I have made about the Committee on Standards sits well with the parliamentary staff branch’s own views on ensuring that all relevant parliamentary stakeholders are included in this welcome assurance board.