Armed Forces Day

Debate between Alex Sobel and Nia Griffith

Wednesday 26th June 2019 Commons Chamber

[Nia Griffith]

Indeed. The hon. Gentleman makes a fine point and there is a very good case for having a consultation on what sort of voice would be practical for our armed forces—[Interruption.] If I may, I will make some progress.

The pay body’s 2018 report highlights the extent to which personnel shortages put additional pressure on those who remain in the services. The latest personnel statistics show yet another drop in the trained size of the armed forces, with each of the services now smaller than at this point last year. Although we have seen a slight rise in intake in the 12 months to March—by 120 personnel—that alone is clearly not enough to enable the Government to meet the target set out in the 2015 SDSR. Will the Minister set out what specific action he will take to ensure that we do not continue to see further falls—[Interruption.] I do hope that the Minister heard that and will be able to tell us in his winding-up speech what specific action he or his colleagues will take to ensure that we do not continue to see further falls in the number of armed forces personnel.

The Minister will know the Labour party’s view of Capita’s recruitment contract, which is shared by many on the Government Back Benches. Given that the Government are not willing to terminate the contract, as we would like, what steps will he take to compel the company to meet its targets? Will he consider financial penalties if it does not comply?

Let me turn to housing for our personnel and their families. There have been persistent complaints about housing maintenance in service accommodation. Will the Minister tell the House what recent conversations he has had with Amey about this issue? Will he also update us on the future accommodation model? We all want to see good-quality service accommodation that meets the needs of our personnel and their families. We accept that a one-size-fits-all approach will not work for everybody. Some families will be in a position to buy, and the forces Help to Buy scheme may be able to assist them, while others are happy to live in service accommodation. Living on site with other military families can provide a crucial support network for our forces and their families.

[Alex Sobel (Leeds North West) (Lab/Co-op)]

CarillionAmey has had more than 36,000 complaints in three years about the conditions of service family accommodation—that is 1,000 complaints every month. There is outrage among service families about the contract with CarillionAmey. Does my hon. Friend agree that it is time the Government stepped up and intervened so that we have decent maintenance for our armed forces personnel?

[Nia Griffith]

My hon. Friend makes a good point. None of us wants to see any of our serving forces and their families living in substandard accommodation. There are certainly issues to be addressed in respect of Amey and forces housing.

In respect of the future accommodation model, we do not want personnel to be pushed into the private rented sector without any choice. Indeed, a recent Army Families Federation survey demonstrated that, if the availability of the accommodation currently on offer was reduced and a rental allowance offered instead, only 22% of respondents would definitely remain in the Army. The insecurity, variable quality and limited availability of the private rented sector is a concern, and it is not clear how the additional costs of private sector rents would be met.

The armed forces community encompasses not only current and former personnel but their families, who provide a crucial support network to service members and who experience the demands of forces life at first hand. The nature of service life means that many forces families have to move house repeatedly, including to postings abroad. One difficulty that some service families face is finding new schools for their children, especially if they resettle outside the admissions cycle.

A recent Children’s Commissioner for England report highlights how service children are sometimes not placed in the most appropriate school with siblings or other forces children from the same unit, causing further and unnecessary distress. It can help if local authorities have better awareness of the needs of service children. For example, Rhondda Cynon Taf Council has a dedicated education officer who works closely with the families of serving personnel, and with schools, to ensure that the children of service members are supported in their education. The fragmentation of education in England, with admissions in the hands of academies or academy trusts, makes such work more difficult.

Armed Forces Covenant

Debate between Alex Sobel and Nia Griffith

Thursday 22nd November 2018 Commons Chamber

[Nia Griffith]

I absolutely agree that we want the full support of all our local authorities, and our health boards, but I must put on record again that they have experienced very severe cuts under this Government. That is an issue, particularly when we are trying to develop new initiatives and make progress.

We know that the requirements of service life do not just affect personnel. They can also have an impact on families, including children. We do not always recognise just how difficult and stressful being the spouse or partner of a member of the armed forces can be, given the loneliness, the upheaval of moving house frequently and trying to get the children settled, and so on. I congratulate the women behind Forces Wives Challenge, whom I met yesterday and who are raising awareness of the problems. Early next year, some of them are going to Chile to climb the highest volcano in the world, Ojos del Salado. Just as important, however, is the fact that they are working with partners and wives across the country using challenges—in their words, “enabling ordinary women to do extraordinary things”—to bring women together, foster a sense of community, and help women to deal with issues such as loneliness.

One particular challenge arises when service families have to move, which can have a knock-on effect on schooling. I welcome the changes in the common transfer file—for instance, the inclusion of more contextual information. That should ultimately help children with the process of moving schools, but it is clear that some issues remain. In its comments on this year’s covenant report, the families federations identify a “distinct spike” in the number of school admissions issues raised with them over the past year, and say that recent surveys show that

“finding school places is a key source of anxiety for Service families.”

Some local authorities are clearly taking a proactive approach to dealing with the problem. For example, Rhondda Cynon Taf council employs a dedicated forces education officer, who is himself a former soldier and a serving reservist, to work closely with forces families and schools to ensure that the children of personnel are properly supported.

Of course, as the families federations themselves point out, schools continue to be challenged by funding constraints—despite the Chancellor’s promise of cash to cover “little extras”—but I should be grateful if the Minister would tell us what work his Department is doing now to ensure further improvements in time for next year’s report.

We know that the quality of housing for personnel and their families is a matter of real concern. Members will be familiar with the appalling service provided by the contractor CarillionAmey. Many of us have heard at first hand from personnel and families about unacceptable delays to repairs and the poor quality of maintenance. I myself have met representatives of Amey, which has taken over the contract following the collapse of Carillion earlier this year. They assured me—as, no doubt, they have assured the Minister—that they are working hard to improve the service because they recognise that things have simply not been working well enough, but the fact is that there is a very long way to go. The latest families continuous attitude survey found that barely a third of families are satisfied with the response to requests for maintenance and repair work.

[Alex Sobel (Leeds North West) (Lab/Co-op)]

Does my hon. Friend agree that it is the use of the private sector that has created this crisis in the maintenance of armed forces housing?

[Nia Griffith]

My hon. Friend makes a good point. There is the issue of privatising services, but there is also a need to watch what those contractors are doing and keep an eye on whether the service providers are actually providing the service. That is the challenge to the Minister; this is a real issue in the defence sector at the moment. Unfortunately, only three in 10 families are satisfied with the quality of that work, which is the lowest level for at least eight years.

However, the use of a private contractor to deliver maintenance services cannot absolve the Government of their responsibility for overseeing—or failing to oversee—the contract properly. Indeed, the Defence Committee has concluded that the record of the MOD and the Defence Infrastructure Organisation in managing service accommodation has been “lamentable”.

Looking to the future, the MOD is currently in the process of taking bids for the four regional facilities management contracts, with a decision expected in February. Will the Minister set out how the Department will ensure that whoever takes over the running of MOD housing will be held to the highest standards? What assurances are being sought and what penalties will be in place to deter poor performance?

The Department is also still working on the future accommodation model. That causes concern to those living in service family accommodation, with the families federations recording confusion, anxiety and uncertainty over the past two years. I have said many times that the Opposition do not want to see personnel being forced into the private rented sector, with all the additional costs and insecurity that could result, but can the Minister at least provide some certainty to families about when they will learn more about what is being planned?

One of the most worrying trends that we have witnessed over the past few years is the fall in morale of serving personnel and the perception that the overall offer to those who serve is declining. Morale has fallen steadily since 2010 across both officer and other ranks, and, very worryingly, the proportion of Royal Marines who rate their service morale as high has more than halved in the last two years alone.