Parking Regulation

Alice Macdonald Excerpts

Tuesday 6th May 2025 Westminster Hall

[Alice Macdonald (Norwich North) (Lab/Co-op)]

It is a pleasure to serve under your chairship, Mr Efford. I thank my hon. Friend the Member for Derby South (Baggy Shanker) and the hon. Member for Newton Abbot (Martin Wrigley) for securing this debate.

Like many Members here today, I have received complaints from constituents, but I am mainly here because of Janice, who came to my surgery to tell me her story. Her son tragically passed away from cancer in 2023. After his diagnosis, Janice and her husband went to seek support from a local cancer charity. They struggled to access the building, so they pulled over briefly to call for directions; they then went on to get the support that they needed. It was only when they returned home that they received a £60 fine for allegedly having parked on the side road. Understandably, Janice contested the fine, explaining the situation. The company that issued the fine states on its website that it will reply to challenges within 28 days, but Janice heard nothing. She then received a letter saying that the fine had doubled.

Sadly, Janice’s experience is not unique. At Norwich railway station, taxi drivers were outraged to keep getting fines for supposedly staying over the time limit. The CEO of the taxi company says:

“If taxi drivers are facing such issues despite having tracking data to challenge the fines, what about regular commuters and visitors who lack the resources to contest these decisions?”

I am pleased that in that case the parking companies reviewed all the fines, but it should not have come to that.

The common denominator is a parking industry with free rein to do whatever it wants. Where drivers park and how they pay for their parking is a lottery. As many Members have pointed out, it can exclude many people. It is obvious that the voluntary code is not fit for purpose. I fully back the calls for a legally binding code of practice backed by the law, so that we have a fair system with a cap on parking charges, with clear professional standards, with complaints handling and with a single independent appeal system. I add my voice to those of colleagues in this room and across the parties calling for immediate action.

--- Later in debate ---

[Lewis Cocking (Broxbourne) (Con)]

It is a pleasure to serve under your chairmanship, Mr Efford. I thank the hon. Members for Newton Abbot (Martin Wrigley) and for Derby South (Baggy Shanker) for securing this important debate. As we have heard from across the Chamber, there are many examples of rogue parking companies. Before I begin, I will just note that this is my first opportunity to reply to a debate on behalf of His Majesty’s loyal Opposition—not bad for a boy from Broxbourne—so please go easy on me.

Luckily, both I and my constituents have plenty of experience of dealing with parking problems—as do many Members across the Chamber, as we have heard, with passionate contributions from Members on both sides of the Chamber, including the right hon. Member—sorry, the hon. Member for Strangford (Jim Shannon); he should be a right hon. Member. It would not be a debate in this Chamber without him in attendance. I noted down many comments from Members across the Chamber, but I will not go through them; I will just say that I heard nothing that I disagreed with about these cowboy parking companies. I think everyone has agreed with everything that everyone else has said and that action needs to be taken on rogue parking companies.

Parking is a crucial part of everyday life, but too often it is overlooked because it is not a glamorous political issue. When parking is too hard to find, too expensive or just too complicated, it can have a ripple effect on the local economy and the basic quality of life of all our constituents. I would like to make a number of practical points to the Minister and I look forward to the Government taking constructive steps to make things easier and better as soon as possible.

Although Labour’s manifesto failed to mention parking—its priorities clearly lying elsewhere—the Conservatives pledged to roll out the national parking platform fully, ending the ludicrous situation of someone needing one app on their phone to park in one car park, another app to park in the car park down the road and so on. A single payment system would make paying easier, especially for older people. The Under-Secretary of State for Transport, the hon. Member for Nottingham South (Lilian Greenwood), said in February that options were being explored with the parking industry to deliver that platform, so let me ask today’s Minister: how are those discussions going, and when will we see action on that matter? Can he confirm whether the funding for the pilot version of the national parking platform ceased on 31 March?

While making parking easier for drivers, there is a balance to be struck between making simpler regulations and protecting pedestrians and local residents. At the last election, we promised to give councils the power to ban pavement parking if they so wish, provided that they engage with businesses and residents first to ensure that they are not adversely affected. It is incredibly frustrating for pedestrians to find their path blocked by inconsiderate cars; for those with disabilities or young children in prams, it can mean the choice between a dangerous detour and not continuing their journey at all. My sister has used a wheelchair to get around Hoddesdon and sadly has been forced into busy roads too many times.

At its most serious, inconsiderate parking can be a matter of life and death. I am sad to say that in my Broxbourne constituency there was a case in which an ambulance was unable to reach a person experiencing a 999 medical emergency, with paramedics having to run down the road because cars were parked too closely on both sides of it. In my previous role as the local county councillor, I was able to respond immediately by putting in place practical double yellow lines to ensure that that could never happen again, while ensuring that parking was still available.

[Alice Macdonald]

I totally agree with the hon. Member on the challenge of pavement parking, particularly around the times of the school run. There was a consultation on the issue in 2020, and I hope the Minister will be responding to it. May I ask why the Conservative Government did not respond to the consultation and take action on some of these areas?

[Lewis Cocking]

We did try to implement some of the recommendations from the consultation; the courts and the private companies that threatened legal action were the reason why we could not do that. I hope this Government will answer those questions and reply to that consultation, as the hon. Member rightly says; I would not go near a primary or secondary school in my constituency during school pick-up and drop-off time. Sadly, it is often parents taking their children to school who are parking dangerously, and that affects other children going to the same school. We must do something about that.

I firmly believe that councils and councillors, who understand their local areas, should have the power to tackle inconsiderate parking. The Minister speaks about devolving more responsibility to local authorities. Will that include the power for local authorities, if they so wish, to ban pavement parking?

When it comes to parking, local people also need a say from a planning perspective. In my constituency, a new development has been proposed with just 17 spare spaces for 80 flats. If only half those flats contain two people—a couple who both drive—spaces will run out very quickly indeed, forcing more cars on to already full neighbouring roads.