Park Home Owners Debate
Full Debate: Read Full DebateDepartment: Ministry of Housing, Communities and Local Government
Alison Hume
Main Page: Alison Hume (Labour - Scarborough and Whitby)Department Debates - View all Alison Hume's debates with the Ministry of Housing, Communities and Local Government
(1 day, 12 hours ago)
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Alison Hume (Scarborough and Whitby) (Lab)
It is a pleasure to serve under your chairship, Sir Alec. I congratulate my hon. Friend the Member for Rushcliffe (James Naish) on securing this timely debate. My constituency is known for its coastal beauty, and as such it is a hotspot for park homes. Of UK mobile home owners, 80% are aged 65 and above, and they buy their homes in pursuit of a quiet, secure retirement. Unfortunately, many end up enduring a living nightmare, due to the widespread intimidation and mis-selling by some site owners.
My constituent Dennis is one such retiree. He was mis-sold a holiday home on a holiday park under the false pretence that it was a residential home. He was persuaded to make the purchase by signage that suggested that the caravan could be used as his sole residence and inhabited all year round. After moving in, Dennis discovered that he was legally required to have a permanent home elsewhere, which is the rule for holiday parks.
After the summer was over, Dennis faced, in his words, a
“relentless campaign of harassment, intimidation and verbal abuse”.
He was frequently approached by members of staff and warned that his home would be removed from the site if he did not vacate it. My constituent was threatened with physical violence. Eventually, when that intimidation became too much, Dennis sold his home back to the site at a 60% loss. The site sold it four days later for a substantial profit. Dennis told me earlier this year that, having lost tens of thousands of pounds in savings and with legal representation having cost more than £4,000, he felt that his retirement was ruined. That story is repeated again and again, up and down the country.
The Holiday Park Action Group represents more 84,000 holiday park home owners across the country. As its founder Carole Keeble told me, Dennis is one of thousands of victims whose lives have been severely impacted by an unregulated industry. Sites often have a mixed licence that permits them to sell both residential and holiday homes, and they are sometimes deliberately unclear about which type they are selling. Buyers are often not properly informed of their contractual rights and obligations and are then forced to resell at a loss. Victims are led to think that they are at fault for having bought the home, not realising that they were intentionally misled. According to the Holiday Park Action Group, that has led to mental health problems and, tragically, to suicides.
Will my hon. Friend the Minister respond to this debate by telling us how his Department plans to work with the Department for Business and Trade to establish robust protections and to regulate this industry, where people such as my constituent Dennis are being exploited?