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Written Question
Passports
Monday 23rd February 2015

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what the guaranteed fulfilment period is for (a) issuing new and (b) renewing (i) children's and (ii) adult passports.

Answered by Mike Penning

The gov.uk website sets out expected turnaround times for applications made in
the UK and, on a country-by-country basis, for applications made overseas. HM
Passport Office aims to deal with applications within published turnaround
times, but this is a guideline only as there are a number of factors that can
affect how long it takes to process an application.
The premium and fast track service provide a guaranteed turnaround period of
four hours and seven days respectively on payment of an additional fee,
provided the applicant has submitted all the relevant information and the
necessary security requirements are met.


Written Question
Passports
Thursday 3rd July 2014

Asked by: Alison McGovern (Labour - Wirral South)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what discussions she has had with the Immigration and Passport Service on (a) the service's ability to meet the three-week timescale for processing an application for a child passport and (b) possible extension of that timescale.

Answered by James Brokenshire

Expected service standards for processing passports are given at: www.gov.uk.


My Rt. Hon. Friend the Home Secretary explained in the House on 12 June 2014
a set of measures to deal with the high level of passport demand has been put
in place. I refer the Hon. Member to the statement of 12 June 2014, Official
Report, columns 693 and 694.