19 Alison Seabeck debates involving the Department for Work and Pensions

Food Banks

Alison Seabeck Excerpts
Wednesday 18th December 2013

(10 years, 5 months ago)

Commons Chamber
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Jessica Morden Portrait Jessica Morden (Newport East) (Lab)
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I was e-mailed last Friday by a woman in my constituency who asked me to attend this debate. She said:

“I would ask if you could attend to represent the poverty and daily struggle that can be found in our area. I am writing as a former user myself of the food bank which at the time was a life-saver for me. At the beginning of this year, the DWP sanctioned me for six months due to an administrative error, which I did not ever receive a written apology for. I had to live on £27 a week for six months until my support worker found out and helped to get me back on my feet. I am not a waster or a shirker but having to receive food parcels because you have nothing in your cupboards is embarrassing for anyone. I also know people who work as hard as they can but because of low wages can’t manage.”

That was powerfully put. If the Minister listens to nothing else today, I hope she listened to that.

It is fair to point out that food banks are not new in this country. When I was elected, there were two in Newport—the Ravenhouse Trust and the King’s Church—and they did an amazing job.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I thank my hon. Friend for giving way. Is she slightly shocked, as I am, that there is not a single DWP or DEFRA Minister now sitting on the Front Bench?

Jessica Morden Portrait Jessica Morden
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I thank my hon. Friend for that valuable intervention, which speaks volumes.

The difference is that, back then, when I first went to meet volunteers packing food hampers, the number of people receiving them was much smaller. Predominantly, in that dispersal area, the people receiving them were asylum seekers, people with drug and alcohol problems and homeless people. I am glad that the food banks were there, because those recipients were badly in need of our help. However, there are now four food banks operating around Newport; recently, we were joined by the Caldicot food bank and the Trussell Trust. That now has four satellite distribution centres. In Newport, there is a mixture of independent and Trussell Trust food banks. They all work together and they all say exactly the same thing: there has been a phenomenal increase in demand over the past year or two. They have seen a large number of working families on low incomes in need, and a marked increase in referrals from the DWP and jobcentre staff because of the bedroom tax, sanctions and other benefit changes.

Housing Benefit

Alison Seabeck Excerpts
Tuesday 12th November 2013

(10 years, 6 months ago)

Commons Chamber
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Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I must draw the House’s attention to my indirect interests in the interests declared by my right hon. Friend the Member for Greenwich and Woolwich (Mr Raynsford).

This policy was obviously introduced with no clear idea of whether the people affected could be moved or could downsize, and certainly no consideration was given to their ability to pay if no other option was available. Coming on top of the wider cost-of-living crisis, it is causing untold misery. As the impact assessment showed and as my hon. Friend the Member for Westminster North (Ms Buck) rightly emphasised, it does not make sense, it will not work, and it will not save money. Government Members have been well schooled and tell us that it is all to do with the deficit, but this is not a policy that will save the Government money.

There are 1,200 people affected by the tax in Plymouth Community Homes, which is in my constituency, and which was working for months before the tax was introduced to try to educate people and help them to think about how they would cope with it. However, it has been able to move only 118 households, and almost half of those were mutual exchanges. That is the tip of the iceberg. Plymouth Community Homes has personal contact with every one of those people every week. The cost of that is enormous, and it is now worried about the impact of the maximum benefit cap, which it thinks could be even more devastating for some families.

People in my constituency are borrowing money from relatives, from payday lenders and from loan sharks, but now they are finding that the money has run out. Mum and dad cannot afford to sub them any more, the payday lenders want their money back plus 100%, and the loan sharks want their pound of flesh. This simply is a diabolical policy and the impact on my constituents is devastating.

My local authority has stepped in in exceptional cases, but arrears are mounting, and it will not be long before we start to see evictions. One of my housing associations has already issued 144 possession notices, despite it doing everything it can to keep those people in those properties.

On specific cases, the Government must act to ensure that safe rooms for victims of domestic violence are exempted. The numbers are not high, but for victims of domestic violence to lose that room—that safe space—would be devastating, and the result could be tragic. We have to remember that the housing provider will have spent a lot of money putting that room in place, as they will have done for those who need specific and major adaptations because of disability.

One of my constituents e-mailed me at 2.30 in the morning in a suicidal state. I opened the e-mail when I woke at 7 am and feared the worst. This disabled lady with two disabled children had been moved into a three-bedroom house because her needs required it. She could not pay and she was terrified.

There is another family. The husband and wife separated years ago, but she continues to live in the house because she is his carer. He has severe mental illness; she is disabled. It would cost the council a disproportionate amount to give them both separate properties and provide a carer for him.

I echo the words of my hon. Friend the Member for Birmingham, Erdington (Jack Dromey): this is a pernicious and divisive measure. My constituents are saying to me, “Why am I being treated like this? What have they got against us?” I am proud that the Labour party has taken a strong stand and made the decision to abolish it.

None Portrait Several hon. Members
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Oral Answers to Questions

Alison Seabeck Excerpts
Monday 1st July 2013

(10 years, 11 months ago)

Commons Chamber
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Esther McVey Portrait Esther McVey
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I do indeed agree with my hon. Friend. When I first heard about Paul’s story, I had to read it twice because I could not believe what he intended to do. He was paralysed from the waist down; now he is paralysed from the knees down and has learned to walk with aids and adaptations. The Prime Minister has supported him and I will be there at the start of this excellent challenge.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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Have Ministers had any discussions with the Housing Minister about the benefits of switching funding from escalating housing benefit expenditure to new, affordable house building?

Steve Webb Portrait Steve Webb
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The hon. Lady will have heard in the comprehensive spending review announcement that the Government are committed to a £3 billion investment in building affordable housing. This is a priority for this Government and we agree entirely that previous Governments left far too few affordable houses.

Universal Credit and Welfare Reform

Alison Seabeck Excerpts
Tuesday 11th September 2012

(11 years, 8 months ago)

Commons Chamber
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Liam Byrne Portrait Mr Byrne
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I am afraid that that is absolutely right. That is the message that is coming back from local authorities all over the country. In fact, the Local Government Association told the Select Committee on Friday that there is

“a real risk that the central Government universal credit IT systems will not be ready on time”.

That was part of an array of evidence submitted about the mounting risks. The CBI said that the

“tight delivery timetable…is a risk to business”.

Citizens Advice said that universal credit

“risks causing difficulties to the 8.5 million people who have never used the internet”.

The Chartered Institute of Taxation said that for many people

“The proposed procedures for self-employed claimants…will be impossible to comply with.”

Shelter has said:

“Social landlords and their lenders have voiced considerable concern at the implications of direct payments for social tenants”.

The Association of Directors of Adult Social Services says that the abolition of severe disability premium is an

“apparent contradiction of the Government’s stated aim to protect the most vulnerable.”

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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On direct payments to landlords, last night I met representatives of south-west housing associations, and to a person they all expressed serious concerns about the implications for them, their lenders and their loan books.

Liam Byrne Portrait Mr Byrne
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My hon. Friend is absolutely right. Once arrears build up, it becomes far more difficult for social landlords to raise the money they need to build much-needed social housing. These are very serious risks.

--- Later in debate ---
Iain Duncan Smith Portrait Mr Duncan Smith
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The whole idea behind the universal credit is that it allows us not to cherry-pick child care. That is, we will support child care up the various hours, because at the moment the system is set so that people get it only at certain points. Universal credit allows us to do that, and we are putting another £300 million behind that. That is a major positive. Universal credit is also a major positive for lone parents seeking work, because of the increased ability of the first earner back into work to receive that money. That should benefit them enormously.

Let me try to address one other point that was made and then conclude. The Opposition have expressed some concerns about the universal credit and HMRC’s real-time information project, but the scheme will deliver a net reduction of £300 million in administrative burdens on employers. That is important, because the project will help enormously with the way we flow information, together with HMRC—and I stress “together”. The right hon. Member for Birmingham, Hodge Hill has made the point about that, both today and to me in the past, but I say to him simply: I am not letting this one go, as with some other Departments. We are locked into this. In fact, we have now placed one of the DWP people in the team working on real time information, which will report at the same time as the others. We believe that we are making good progress on getting RTI moving in the right direction.

The right hon. Gentleman asked what was to be done with the 20,000 housing benefit staff. We are dealing with this matter sensitively. We recognise that staff across the country will have concerns about the impact of the new benefit, which is why we are consulting local government right now. Although housing benefit will be absorbed into universal credit, we must not forget that that will not happen overnight. I am sure that any impact on job roles will be counterbalanced by, for example, changes to localised council tax benefit, which will require a number of staff. The administration of the social fund is also being moved down to local authorities, and there will be other work, too. This is a matter for us to discuss with the councils, but it can be dealt with sensitively. I do not think that we should get too concerned about it, but we need to deal with it. I think that there is scope for all of them.

I was asked earlier about the business case. We are constantly reshaping and remodelling it, and I do not think that we need to publish it. As I said to the right hon. Members for Birmingham, Hodge Hill and for East Ham, I am happy to discuss any issues surrounding it at any time. They are always invited in; it is always good to have a drink with them and discuss these matters.

Alison Seabeck Portrait Alison Seabeck
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In Plymouth, we have more than 80% broadband coverage, but we do not have that level of broadband connection. A lot of my constituents are very poor and do not have internet access. They use their mobile phones to access the internet, but they cannot use them for downloading documents. There is therefore likely to be a surge of people going into jobcentres and elsewhere seeking support. My constituency also has quite a high level of illiteracy. Does the Secretary of State intend to bolster the number of staff in jobcentres to deal with that potential early surge, perhaps using some of the staff in housing benefit departments who could lose their jobs?

Iain Duncan Smith Portrait Mr Duncan Smith
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The hon. Lady obviously would not expect me to make a commitment on that now. I can tell her what we are doing, however. I have visited a large number of jobcentres and talked to the managers and staff about what will happen when we move over to the new process. A number of jobcentres are already trialling ways of speeding up the online process of moving people to the new system. We are going to install computers and have staff ready to advise people. When they come in to make their claim, they will be shown to a computer, with a telephone or an adviser, and helped through the process. So, if they cannot do it at home, they should at least be able to do it at a jobcentre, with guidance and help.

I am also talking to my colleagues at the Department for Culture, Media and Sport, because we really need to get broadband to all areas, and we need to do it pretty fast. I accept that that is a matter for the Government. We are not just telling people that they have to do this, and then forgetting about them. We are going to ensure that those who have no internet access have another way to complete the process. We are also looking at different ways of using mobile telephones for making certain types of claim. There is a whole process taking place, and nothing is being left to chance. If the hon. Lady has any ideas, we would be pleased to hear them. I am sure that they will be brilliant.

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Anne Begg Portrait Dame Anne Begg (Aberdeen South) (Lab)
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This is a timely debate although I would say that, as I chair the Select Committee that happens to be undertaking an inquiry into the implementation of universal credit. I hope that today’s debate and the findings that my Committee will eventually publish—I cannot say exactly what they will be in advance—will help to highlight important issues to the Secretary of State and his Ministers, such as the questions that still need answers, the decisions that still have to be taken and the unintended consequences. I know that witnesses have already presented us with a number of such consequences in the evidence we have taken. Some groups will be worse off under universal credit and some will lose out. [Interruption.] I hope that the Secretary of State is listening, as he is due to appear before the Select Committee on Monday; he has until then to find out all the answers.

We know that major change costs money, not just in administration and set-up costs: the Government have said that there will be cash protection so that there will be no cash losers at the point of transition from existing benefits into universal credit. Those transitional arrangements will then be frozen until the universal credit level is reached or the cash protection will be lost when there is a change of circumstances.

The Government are already cutting large areas of support that people receive—in-work credits next year, for example, while housing benefit is already being reformed—and there are more changes to come. Child care tax credit is being reduced, while the rules for working tax credit for couples have changed so that people have to be in work for more than 25 hours in order to qualify. Under the new universal credit, certain things will not exist, particularly various premiums received by many disabled people and their carers. There probably will be fewer cash losers than originally anticipated as people move on to universal credit, because quite a number of people will already have lost their benefits or have seen a reduction in their income. That is probably good for the Government in respect of transitional protection because it will cost them less, but it is potentially bad for the claimant who is going to have to live on less money.

This is a huge subject, so let me concentrate my remarks on the most vulnerable. Even by the Government’s own analysis, some people will not be able to manage the online claims system or, indeed, the monthly payments. The Government use the term “digital by default”, but it will be impossible for many people, perhaps because of their IT skills or indeed as a result of the cost of accessing the equipment. I was glad to hear the Secretary of State say that there would be terminals in Jobcentre Plus centres, as that has not come out to date in the evidence we have taken; let us hear the announcement on Monday.

The Government say that most people will manage the process or will soon adapt to it. It is great if they do, because if the majority are not able to manage the system as it has been designed, it would be a catastrophe. It would also be a catastrophe if the IT did not work. In that case, everyone claiming universal credit, including those who are computer literate and can manage the system, will be in deep trouble. This is not a single benefit such as tax credits. Then, when the IT went wrong or did not work properly in the first place, it meant only a part of the family’s income not being paid. Families were not left destitute, as they had other income to fall back on until the problem was sorted out or until interim payments were put in place. That cost an absolute fortune at the time. If the IT does not work for universal credit, families will receive no money. They will not be able to pay their rent, pay any bills or buy food. As is inevitable in such circumstances, it will take time for the arrangements to be put in place, and they may become destitute before that happens.

Alison Seabeck Portrait Alison Seabeck
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Given the potential for arrears and non-payment of bills, there may be serious problems with credit ratings, which would have huge knock-on effects for many people.

Anne Begg Portrait Dame Anne Begg
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We should also bear in mind the debt that those people will incur in the meantime, and the fact that, even when the money has been paid, it will be difficult for them to get back on to an even keel.

I know that the Government will not want to plan for failure, but, as was pointed out by the hon. Member for North Antrim (Ian Paisley)—who has now left the Chamber—they need to have a contingency plan in case the worst happens, or, indeed, the system proves to be susceptible to large-scale fraud. I hope that the worst does not happen, but, given the Government’s record of IT failures, the possibility must have crossed Ministers’ minds. It is not enough to say that the tax credit IT disaster was the Treasury’s fault, as the Treasury is involved in universal credit with real-time information, which is not being developed on the “agile” system by which the Secretary of State sets so much store.

I must admit that—apart from the disastrous Child Support Agency—the DWP has a better reputation than most for delivering new IT systems, although that is not saying much. However, all its previous systems have been delivered over a much longer time scale, with much more testing, than will be the case with universal credit.

The Government say that they have learnt from the experience of the tax credit system that there will not be a “big bang”, because not everyone will come into the system on day one. However, for individual families there will be a big bang, because all their benefit, or income, will be put at risk if anything does go wrong.

Let me return to the subject of those who will not be able to manage the new system. Let us take the best-case scenario that the Government have painted today, and assume that the IT system works perfectly, with no hitches; that most people adapt to the monthly payments; that the welfare rights people and all the other organisations are given lots of money by the Government, are well trained and provide plenty of advice; and that 80% of people—or even 90%, but the Government are saying 80%—are able to access the online form and make their applications digitally. Even if all that works, there will still be people who will not manage. The success or otherwise of universal credit will depend on how well they are catered for, even if the proportion is as low as 10% or 20%. If it is only 10%, that still represents 770,000 households. More than 1 million people will probably struggle with the system, and on the basis of the Government’s own figures the number could be more than 2 million, so I hope that the Government are paying a great deal of attention to that group of people.

Atos Healthcare

Alison Seabeck Excerpts
Tuesday 4th September 2012

(11 years, 9 months ago)

Westminster Hall
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Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I thank my hon. Friend the Member for Rutherglen and Hamilton West (Tom Greatrex) for securing this debate, which has not come a moment too soon for many of my constituents. The principle that people should be supported into employment when they can work is the right principle. The problem is that the system is not achieving that. It is causing untold grief and serious concern to many vulnerable people. There are several issues. Will the Minister explain why there is still confusion between ESA and JSA? Cases have been brought to my attention of constituents being passed back and forth, with both the relevant Departments feeling that the benefit is not the right one. A constituent of mine was claiming JSA and was notified by her hospital that she had to have an operation on her wrist. She was told by the jobcentre adviser to claim ESA instead of JSA, because no one would employ her for five or six weeks. She was then refused ESA, because she scored no points, and was left in limbo, with no money. That is not acceptable.

That incident occurred over a relatively short period, but some of my constituents have had to wait up to 18 months for a tribunal decision. When seeking updates on progress one was told that no update was available, because there was no one in the area to hear her case. Consequently, other benefits to which people are entitled are not given to them. A constituent applied for cold weather payments and was told that because her position had not been resolved she could not claim them. She might have frozen to death in the meantime, during the bad weather, while a decision was reached.

There are many incidents of poor claim handling by Atos. I am sure that every hon. Member in the Chamber has dealt with tens of them. A constituent recently came off contribution-based ESA. He was assessed by an Atos nurse who advised him that he needed a wheelchair but at the same time assessed him with no points. Another constituent had a major cancer operation. The GP’s report said that she was

“currently in wheelchair, not fit for travel”,

but it took three goes to get a home visit for her. Eventually, she was given a wheelchair, received disability living allowance and had home adaptations. Then Atos said it wanted to see her, and insisted she should come, with the threat that if she did not her money would be stopped. She had to cancel a hospital appointment to do so. That is not acceptable.

I ask the Minister whether independent assessments can be considered at the front of the process, not the back. That would, I am sure, save untold numbers of appeals in due course, as well as saving my constituents untold misery. They feel—particularly those with multiple issues, including mental health issues—that the medical advisers who are asked to assess them do not fully understand their cases. The Government should be ashamed of the slump in Atos’s performance that my hon. Friend the Member for Rutherglen and Hamilton West has highlighted. It has had an unacceptable impact on disabled people, particularly in my constituency.

Oral Answers to Questions

Alison Seabeck Excerpts
Monday 25th June 2012

(11 years, 11 months ago)

Commons Chamber
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Chris Grayling Portrait Chris Grayling
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These are issues that we are very sensitive to. We do everything we can to ensure that the support we provide to people with different forms of challenge and disabilities, through the Work programme and work choice, delivers the best possible and most tailored support. We will always engage with the charities involved and discuss how we can enhance the support we provide.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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The food bank in Plymouth has seen the number of people using it increase by 700 since April. It has clear evidence that the reason for this is the problem in the transition from contribution-based to income-based benefits, which in some cases lasts between four and eight weeks. Families are being left without money and are having to resort to the food bank, or in some cases, the skips behind supermarkets. What is the Secretary of State doing in his Department to ensure that that gap is reduced significantly?

Iain Duncan Smith Portrait Mr Duncan Smith
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I accept the hon. Lady’s point and will look at the situation carefully to ensure that that does not happen. I will say that when we came into office food banks were not allowed to put their literature in jobcentres; the previous Government did not allow that and did not want them anywhere near jobcentres. We have since allowed them to put their literature in jobcentres. Jobcentre advisers are also telling people about that, so some of that expansion is due to the fact that people did not even know about this before we told them about it, which I think is fairly reasonable.

Remploy

Alison Seabeck Excerpts
Thursday 15th December 2011

(12 years, 5 months ago)

Westminster Hall
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Ann Clwyd Portrait Ann Clwyd
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I suspect that the situation is exactly the same in all our constituencies.

The GMB union, which also represents Remploy employees, argues that the voluntary redundancy scheme is not the answer

“to the real problems facing factory based supported employment in Remploy.”

It argues that the structure of Remploy is

“top heavy with senior managers and millions of pounds can be saved”

by reducing the numbers of managers and associated costs, such as their bonuses.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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My right hon. Friend is touching on the balance of posts within Remploy and whether the organisation is top heavy, and I share those concerns. Does she also share my concern that, if people are cast adrift—that is how families in my constituency feel about potentially not being able to go to Remploy—there will be the considerable additional costs, both to local authorities and the Government, of those people not being available and in work? Is she aware of any cost-benefit analysis that is being done by the Government to look at that impact?

Ann Clwyd Portrait Ann Clwyd
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Again, many years ago when I was a Member of the European Parliament, I wrote a report for that Parliament on the social consequences of unemployment. I have been trying to dig out that particular report from the terrible filing system of my office, because, as I remember, the conclusions are absolutely as apt today as they were then. Nothing has changed in about 25 years. The conclusions will be exactly the same.

Welfare Reform Bill

Alison Seabeck Excerpts
Wednesday 9th March 2011

(13 years, 2 months ago)

Commons Chamber
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Iain Duncan Smith Portrait Mr Duncan Smith
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I think that I have dealt with that.

There are other changes, including the consumer prices index uprating, in the Bill. We must get to grips with the housing benefit system, which ran out of control under the previous Government. I have a deep suspicion that they knew that before they called the election, and I sense that there were big differences about whether they would do something about this. Over the past 10 years, overall spending on housing benefit has almost doubled from £11 billion to £21 billion, which is a huge increase. I accept some of the arguments about the reasons for that—the fact, for example, that house building fell to a record low, and more and more people had to be moved into the social rented sector—but the reality under the local housing allowance regime was that we lost control of spending. We have therefore introduced a number of changes to the local housing allowance, including a move to annual uprating in line with CPI. Restricting uprating should enable us to keep downward pressure on rents. Only if an increase in local market rents exceeds the annual rate of CPI will the restriction apply. That will also be an important step towards the integration of housing support with the universal credit.

We accept that those changes will not be easy for some people, which is why we want to provide a great deal of transitional protection. Essentially, we have put up a total of about £190 million to smooth the transition to those measures for those who are most likely to be deeply affected. That includes £130 million in discretionary housing payments, £50 million to assist people with housing advice and removal costs and £10 million for homelessness prevention, particularly in London. That, coupled with the other changes that we have already made through regulations, where we are looking at making direct payments to those who are able to lower their rents and at delaying the point at which the measure comes in by some nine months, was a product of listening to people’s main concerns and trying to ensure that what we bring in is doable and manageable by councils.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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On the right hon. Gentleman’s point about housing benefits, what discussions has his Department had with housing associations and their lenders about the disaggregation of housing benefit under the universal credit and the direct payment to housing associations? They are deeply worried that, without that direct payment capacity across the piece, arrears will rise and lenders will become more nervous.

Iain Duncan Smith Portrait Mr Duncan Smith
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We have had, and continue to have, those discussions, and I understand the concern. There is a debate, on both sides of the argument, about whether we basically continue with the principle that we should pay people and deal with certain elements of what they receive because they are not capable of doing so themselves, or whether we try to get people to the point where they are capable of managing their own money more and more. I recognise from the hon. Lady’s intervention that, on this matter, there is no absolute, but there is at least a debate on both sides, and that is simply where we are at the moment—trying to discuss the issue with those who feel that they would be most affected.

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Liam Byrne Portrait Mr Byrne
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I will give way in a moment, but I want to make this point first.

Clause 68 puts into the Secretary of State’s hands unprecedented powers to do whatever he wants with people’s rents. Normally, we would object to that kind of sweeping power because we would not know what a Minister was going to do with it. This time, however, we object because we know exactly what the Secretary of State is going to do. He has proposed a housing benefit cap, which he says will save money, but the Mayor of London has now said that the measure will cost more money because homelessness costs will rocket.

The Secretary of State says that his measures will bring rents down, but the Secretary of State for Communities and Local Government is putting rents up in the social housing sector to 80% of market value. The House of Commons Library says that that could cost up to £200 million. One half of the Conservative party does not know what the other half is doing, and taxpayers are picking up the tab. In fact, it was left to the Pensions Minister to tell the House on 3 February that, on his estimate, the housing bill would go up by £1 billion over the course of this Parliament. So how is this Bill going to save money on housing benefit?

Alison Seabeck Portrait Alison Seabeck
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Before I ask my question, I need to draw the House’s attention to the entry in the Register of Members’ Financial Interests for my right hon. Friend the Member for Greenwich and Woolwich (Mr Raynsford), with whom I have an indirect interest: he is my partner. Now I can get on with my question.

My right hon. Friend the Member for Birmingham, Hodge Hill (Mr Byrne) has mentioned the increase in costs resulting from the impact of rents going up to 80% of market value. The Localism Bill contains measures designed to put homeless people straight into the private rented sector. That will put further pressure on that sector, which is already being squeezed, and push rents up. There is no evidence that rents will come down. Does he agree that the Government’s left hand does not know what the right hand is doing?

Liam Byrne Portrait Mr Byrne
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That is the evidence from the Mayor of London and the Secretary of State for Communities and Local Government.

Work and Pensions (CSR)

Alison Seabeck Excerpts
Thursday 4th November 2010

(13 years, 7 months ago)

Westminster Hall
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Oliver Heald Portrait Mr Heald
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I do have some suggestions. If one talks to providers—the big companies that provide these employment services—young people who are looking for work and employers, the one thing that they all say is that young people are bad at applying for jobs. When the future jobs fund was in operation, the employers’ reaction to it was generally quite favourable, but the one point that they almost all made was that the applications were poor. If one talks to job providers they will say that young people who have been out of work for six months will still not have a CV that they can leave with an employer. That is a classic thing that everybody knows about, and yet young people are not good at it.

The time has come for the Government to work the way that young people work: to put online simple information about writing a CV and how to get into work. Somehow, we are still missing that vital information. A lot of research shows that helping a young person with a job search early on, with simple information of that sort, is extremely helpful. It can be done through jobs clubs, a fantastic big society initiative happening in many parts of the country. That is just one idea on that subject.

It is refreshing to read Save the Children’s briefing for this debate. Although I do not agree with everything in it, it does something that is a model for an organisation. Save the Children, a marvellous organisation, at least starts its briefing with the good news, saying that the Government are doing some things that it strongly supports. If other organisations that send briefings to MPs were more realistic and acknowledged the good—the intent—and then went on to say what they did not like, they might find that they are more persuasive. I notice that the hon. Ladies do not agree. It is important to be realistic in this debate and not to over-state one’s case or make dramatic claims that are not borne out by the facts.

I want to ask the Minister whether universal credit is a big bang initiative, where we will have a sudden launch—with the new system explained to people—or whether it is proposed to have a transition, where a portfolio of benefits gradually moves in that direction, with the withdrawal rates being lowered and the earnings disregards increased. What is the conception behind that process?

Turning to the Work programme, I want to make three points. The first is that at the moment there is a patchwork of schemes continuing. We have got half the country covered by the flexible new deal; we have many cities with employment zones; we have the new deal for disabled people in some places—contracts are just finishing on that; the future jobs fund is running for a bit longer, and so on. It seems that there is a ragged gap in time between the ending of a lot of these programmes and the start of the Work programme. I wonder whether there is any scope for running on some of those schemes, or finding ways of employing the people who work for the big provider companies in that gap. It will obviously be very disruptive if the Work programme starts with quite a lot of people who have not had the help that they would normally have had. Contractors will have to wind down their staffing levels and then crank them back up again over a two or three-month period. I am interested to know if the Minister is at least looking at the gap.

The second point I wanted to make is about the work capability assessment, which the Chair of the Select Committee mentioned. It is concerning that 40% of people affected are now appealing. That may be expected with a system that is starting anew. I think the review is very welcome and I hope that it will deal with some of the problems that have been identified. It is excellent that there is a panel now, with Paul Farmer from Mind on it, which is a very good idea. I wonder whether there is not another problem. I understand that research shows that in some parts of the country, the system works reasonably well and there are not too many problems, but in London there are a lot of appeals and a lot of concern is expressed about the way that it works. Part of the problem may be that adequate attention has not been paid to the needs of minority communities.

Alison Seabeck Portrait Alison Seabeck (Plymouth, Moor View) (Lab)
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I agree with the hon. Gentleman on that point. I think there are regional disparities in how some of these measures have been brought in, although there are underlying national problems. Certainly, in Plymouth I have met women with terminal cancer who have been sent for interviews in Bristol. Surely, the hon. Gentleman would agree that that is not right. There is a significant problem outside London, and it is not specific to minority communities.

Oliver Heald Portrait Mr Heald
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Yes. These are the two worst examples I have heard. One person had terminal cancer, and the other attended a provider for a work discussion session with a drip. I think those problems have been ironed out to some extent. I hope that the review and the panel will help. There is possibly an issue about communication between the assessors and the people being assessed. Certainly in London, there are quite large minority communities, and I have been told by providers that one of the problems can be that Atos will have an assessor for whom English is not his or her first language, and the person being assessed may not have English as a first language. Apparently there have been quite a lot of problems as a result. Will the Minister consider whether there is a need to look at the question of communication, in London particularly?

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Oliver Heald Portrait Mr Heald
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The hon. Lady will have seen the briefings from certain organisations; I know she has read them. She will see in there the examples that are given—a family paying £400 a week in rent is a classic example. To someone who takes home £374 a week net, £400 sounds an awful lot of rent. That, of course, is the maximum.

Alison Seabeck Portrait Alison Seabeck
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A number of the people who currently pay those higher rates moved into the areas where they live and into that type of accommodation 20 or 30 years ago; they have worked in low-paid work. The areas have gentrified over time and housing rents have gone up. That is not their fault. Their roots are there, and the expectation from the changes is that those people will be moved out of those areas, which is deeply unfair.

Oliver Heald Portrait Mr Heald
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I would contest what the hon. Lady says. Of course, it is true—I see the hon. Member for Bermondsey and Old Southwark (Simon Hughes) in his place, and I have a long connection with his constituency—that there are areas in London that have gentrified and changed over time; I agree. However, the sector of the market that we are discussing—the private rented sector—is not the one that the hon. Lady is really talking about. The private rented sector is the area of the market where people do not stay for 27 years. They move, regularly. It is a sector of the market in which people stay for a year or two. Something like 40 per cent. of that market is people who have been in their homes for less than three years.

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Damian Hinds Portrait Damian Hinds (East Hampshire) (Con)
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I congratulate the Backbench Business Committee on a continuing series of important debates. I congratulate, too, the hon. Member for Stretford and Urmston (Kate Green) and the hon. Member for Colchester (Bob Russell) on their role in securing it, as well as the hon. Member for Aberdeen South (Miss Begg) on laying out the issues as she did. As she said, behind the statistics are real people and real lives, and there are concerns about many of the issues. Many hon. Members will have had correspondence about, for example, the mobility component of disability living allowance. It will be interesting to hear the Minister’s comments, and I hope we shall receive reassurance about some of those things.

Although the debate is about the effect of the CSR on the Department for Work and Pensions, I suggest that, given the bold programme of reform that is being undertaken, it is not practical fully to separate the impact of the spending review and the deficit from what I accept is theoretically a different question—that of reforming benefits for the long term. There is also a distinction to be drawn between the direct and indirect impacts of the CSR on the DWP.

Among the things that strike those of us who are new to the public sector are the crazy names that get bandied about. One is “annually managed expenditure”. It is crazy because that is precisely the expenditure that cannot be managed on an annual basis—at least not from within Departments. The key focus of the CSR, ultimately, is to build a sustainable recovery, and then steady growth, keeping interest rates low, which encourages investment and in turn creates the right atmosphere for job creation. That focus on growth could ultimately deliver the biggest single impact of the CSR on the bills that the DWP must foot; because as the hon. Member for Aberdeen South said, the best way to bring welfare bills down is for fewer people to be out of work.

The deficit that the new Government inherited requires economies. I know that the Opposition would like the running up of the deficit to be yesterday’s story, and the debate to move on to the cuts and how terrible they are; but they are not different stories. They are two sides of the same coin. If the Opposition do not like the cuts that must be made, fine, but they should tell us the alternative—not “Oh, maybe we could do it a little more slowly, or the bankers could pay a bit more” or talk of 10 or 20%. Let us see the 100%. Where are their £44 billion of cuts?

That is the last party political thing I intend to say. From now on I want to strike a more consensual tone. There are four key issues on which the Conservatives and Liberals in the coalition, and Labour—or at least new Labour—find considerable common cause. First, with an ageing population, and relatively low levels of retirement savings, too many citizens in our country have been facing old age without the security that they should be able to look forward to. Secondly, certain working age benefits have gone out of control—particularly housing benefit, the cost of which has risen from £14 billion to £21 billion in a decade.

Thirdly, a lazy approach from the state has abandoned too many people, who get reclassified as being unable to work and therefore—coincidentally, of course—are removed from the headline unemployment statistics, leaving them without practical help, support or encouragement.

Finally in my list of four factors, as a nation we have allowed a benefits system to build up that overall simply does not do enough to incentivise work. Along with other factors, that leads to pockets of multigenerational unemployment and homes where children grow up never seeing an adult go out to do a day’s work. Too easily, of course, those children can then slip into what we used to call “youth unemployment” but now, thanks to another fantastic rebranding exercise, they are called NEETS—those “not in education, employment or training”.

All of that is happening at a time when policy makers and business men bemoan their inability to find people to fill their existing vacancies, not only at the highly skilled end but at the low-skilled end. Instead, they have been looking and continue to look for people from abroad to fill those vacancies.

These issues are truly pressing because they are long-term structural issues which are quite apart from the structural deficit, although they have of course contributed to that deficit.

I am pleased to say that there is less of a partisan divide on these issues than one might imagine from reading The Guardian’s Society section since May. As I said earlier, I want to strike a bipartisan note in this debate and I am sure that Opposition Members will want to follow that approach. I know that they will want to join me in paying tribute to the spiritual fathers of these welfare reforms. Of course, I refer to the Secretary of State for Work and Pensions, my right hon. Friend the Member for Chingford and Woodford Green (Mr Duncan Smith), the Minister of State, Department for Work and Pensions, my hon. Friend the Member for Thornbury and Yate (Steve Webb), alongside the Opposition Members’ own erstwhile colleagues, Mr John Hutton and Mr James Purnell.

On pensions, it was the Turner report, which was commissioned by Labour, that was indeed the turning point in the debate. Automatic enrolment, increasing the rate of growth of the state pension and raising the retirement age are all changes whose origins came on the watch of the last Government and, of course, enjoyed support across the House. The new Government are moving faster and I welcome that.

Then there is the case of the retirement age. Sadly but necessarily, given that there is still increasing life expectancy—to be clear, increasing life expectancy is itself a good thing, of course—and the triple hurdle for the formula for the uprating of the state pension, the coalition is now finally starting us on what will be a long road to providing a basic state pension, with less reliance on means-testing.

On housing benefit, the 2010 Labour manifesto read:

“Housing benefit will be reformed so we do not subsidise people to live in private sector accommodation on rents that working families could not afford.”

As I do not think that I can improve on that sentence, I will not try to do so.

Of course, there will be some hard cases and that fact is recognised; indeed, it would be foolish to pretend otherwise. No one welcomes the difficult situations that some families will find themselves in, and I am also glad the Government have made extra money available in discretionary housing payments.

However, we must also recognise—even if the most extreme projections about what will happen fail to materialise —that with a change to housing benefit as extensive as this one, all the economic logic suggests that there will be downward pressure on rents.

Alison Seabeck Portrait Alison Seabeck
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I just want to know exactly where the hon. Gentleman gets his evidence from, because the National Landlords Association, residential landlords and London Councils, which is not a Labour body, all say that there is no evidence of such a downward pressure, partly because the private rented sector is already being squeezed on account of would-be young home owners who would like to own homes but who cannot afford them moving into that sector. There is not the evidence that the Government would hope for.

Damian Hinds Portrait Damian Hinds
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I am grateful to the hon. Lady for that intervention and for the opportunity to comment on it. I did not talk about evidence from various bodies or organisations. I said that “all the economic logic” suggests that with a change this extensive, there will be downward pressure on rents—it does suggest that.