Post Office Horizon: Compensation and Legislation

Debate between Amy Callaghan and Marion Fellows
Monday 26th February 2024

(3 months ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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I thank the Minister for advance sight of his statement. Under successive Labour, Tory and Liberal Ministers, Post Office Ltd has overseen the largest miscarriage of justice in UK history. The Horizon scandal is just appalling. Unusually, both the Scottish and Northern Irish Governments have written to the UK Government, calling on them to rule on devolved affairs. It is vital that the UK Government work to ensure that exonerations in Scotland and Northern Ireland take place at the same time as those in England and Wales. [Interruption.] I do not find this amusing at all, but obviously the right hon. Member for Wokingham (John Redwood) does.

Post Office Management Culture

Debate between Amy Callaghan and Marion Fellows
Thursday 8th February 2024

(3 months, 2 weeks ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP) [R]
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I beg to move,

That this House has considered the management culture of the Post Office.

I thank the Backbench Business Committee for allowing this debate. I spoke in Westminster Hall on this very subject in July 2023, but it is even more pertinent now.

The Horizon IT scandal resulted from the Post Office’s management culture. In his March 2019 judgment on Bates and others v. Post Office Limited, Mr Justice Fraser stated:

“There seems to be a culture of secrecy and excessive confidentiality generally within the Post Office, but particularly focused on Horizon.”

Following this damning judgment, Nick Read, who had been appointed as chief executive officer, set about changing the management culture of Post Office Ltd when he took over in September 2019. In a letter to the Select Committee on Business, Energy and Industrial Strategy in June 2021, he stated that he was

“undertaking to drive a culture of genuine commercial partnership between Post Office and postmasters with openness and transparency at its core…a major programme of improvement has been underway. The goal is to overhaul the culture of the organisation”.

I reiterate his words: “openness and transparency” and

“to overhaul the culture of the organisation”.

Since last July, we have seen a spate of historical scandals emanate from Sir Wyn Williams’s statutory inquiry, from Post Office staff pursuing prosecutions despite knowing of Horizon issues, to others boastfully emailing colleagues to celebrate having sent innocent sub-postmasters to jail, and auditors omitting evidence in witness statements. It has been another shameful chapter in the Post Office’s history and, at the outset, I commend the work of the inquiry for bringing these issues and many others to light.

It is worth pointing out that more than 40 current management staff were there throughout the Horizon scandal period. Some have given evidence to the inquiry demonstrating elements of the toxic management culture that has gone on too long. The continual disclosures that have blighted the inquiry appear to be another “spanner in the works,” as one victim said. The clear case of obfuscation on the watch of the current management of Post Office Ltd suggests that very little has changed in the organisation.

Amy Callaghan Portrait Amy Callaghan (East Dunbartonshire) (SNP)
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My hon. Friend is making a powerful opening speech, and I commend her efforts on this issue more generally. Does she agree with me and many of my constituents in East Dunbartonshire that the Post Office has a difficult culture of secrecy? That culture was highlighted by the ITV drama “Mr Bates vs The Post Office”, which resonated with so many of our constituents. Does she agree that sub-postmasters were othered by Post Office Ltd and the Government, and that they were not listened to or respected?

Marion Fellows Portrait Marion Fellows
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I absolutely agree. The ITV drama exposed what happened, despite numerous efforts by many distinguished people in this place and the other place, by journalists such as Nick Wallis and by Computer Weekly. Many thousands of people knew about this scandal, but not the general public.

Referral of Prime Minister to Committee of Privileges

Debate between Amy Callaghan and Marion Fellows
Thursday 21st April 2022

(2 years, 1 month ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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I was made an hon. Member of this place on 7 May 2015, and I know that this place means a lot to many Members. Personally, I have no real interest in this place but for one reason: to represent my constituents and help them to see my vision of an independent Scotland. I do not believe in the archaic traditions of this place, but I work hard to represent my constituents, who elected me. They have recently written to me again to ask me to ask the Prime Minister to resign, and I have to tell them that I do not have the power to do that. I cannot make the Prime Minister resign. I can ask him, but I know that he will not do so just because I have asked. However, it is important that we pass the motion, which may well lead ultimately to his dismissal, if not his resignation.

My constituents had a hard time over covid, and so did I, as I lived mainly by myself, but I was most struck by a constituent who wrote to me because she knew that I was returning to this place last June. She asked me to visit the covid memorial wall, where there was a heart for her mother. She was not able to travel from my constituency of Motherwell and Wishaw to London. That had a profound effect on me. It also reminded me that a number of constituents had emailed me during lockdown, when they missed births and deaths, marriages were postponed and people lived a bleak existence. Many of them had to go out and work in very low-paid jobs, because they had absolutely no other way to support their families. Many people suffered, and are still suffering, because of the lockdown.

It is hard for people with privilege to understand how many of my constituents lived. It is hard for such people to understand the impact of missing a funeral when nothing has happened to any of their family, and it is hard for them to understand how people eke out an existence on benefits. When people then find out that the Prime Minister of this country broke his own laws and went to parties, which they were not allowed to do, it is really hard, so I was not surprised by the flood of emails in my inbox asking for his resignation.

Amy Callaghan Portrait Amy Callaghan (East Dunbartonshire) (SNP)
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People right across East Dunbartonshire are sickened by the Prime Minister’s behaviour. Does my hon. Friend agree that the Prime Minister should not be trusted to run a menage, never mind the United Kingdom?

Marion Fellows Portrait Marion Fellows
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For those who are non-Scots, a menage is a savings scheme for people who are usually extremely poor and save on a weekly basis, and if someone is first in the menage, they get the total amount contributed. I was in many a menage before I came here. I totally agree with my hon. Friend.

I said that I did not care about this place. In some ways I do not, but there is one thing that I do care about. I care about truth. As a councillor, I was subject to the Nolan principles, and I am still subject to them. I am not fantastic—I have made mistakes in my life—and I do not have the memory to lie, but I think that truth, especially from the Prime Minister, is absolutely one of the most important things. If we cannot trust the word of the Prime Minister of the United Kingdom of Great Britain and Northern Ireland—much as I want not to be part of that Union—all is lost. I therefore urge Members on both sides of the House to vote for the motion.

Oral Answers to Questions

Debate between Amy Callaghan and Marion Fellows
Tuesday 9th March 2021

(3 years, 2 months ago)

Commons Chamber
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Marion Fellows Portrait Marion Fellows (Motherwell and Wishaw) (SNP)
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What recent discussions he has had with his Scottish Government counterpart on the effect of UK fiscal policy on living standards in Scotland.

Amy Callaghan Portrait Amy Callaghan (East Dunbartonshire) (SNP)
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What recent discussions he has had with his Scottish Government counterpart on the effect of UK fiscal policy on living standards in Scotland.