Future of the Post Office

Andrew George Excerpts

Monday 14th July 2025 Commons Chamber

[Gareth Thomas]

In principle, I am very happy to meet the hon. Gentleman to discuss the issues with post offices in his constituency. He gives me the opportunity to put on the record my appreciation for the work that all our postmasters do. They are hugely important servants of all our communities, and they play a crucial role for our constituents—I am grateful to the hon. Gentleman for that opportunity. The Green Paper is an opportunity for people in rural areas as well as urban areas to come forward with their views about the future of the Post Office. I hope that all hon. Members will encourage their constituents to think about taking that opportunity, and take a moment to send in their comments.

[Andrew George (St Ives) (LD)]

I am pleased that the Minister has announced that the overall size and shape of the network will remain the same, and he has also indicated that remuneration must be part of the consultation. As he will know—I have corresponded with him on this matter—the towns of Porthleven and Newlyn in my constituency have been without post offices for a number of years, because no one is prepared to take them on at the remuneration levels that are available. Is the Minister prepared to consider whether he sees those post offices more as Government offices, and to expand their role in terms of information, connectivity, and feedback across a number of Government Departments, to build up the services available in post offices? If he is meeting people, will he meet me to discuss how we can resolve the situation in my constituency?

[Gareth Thomas]

The hon. Gentleman is right that we need to make the task of running a post office more attractive. That is why improving both the culture, so that postmasters feel listened to, and the remuneration are hugely important immediate tasks. The best commercial opportunities for post offices lie in the provision of banking services, rather than Government services. I hope that the banks and the financial services industry will have heard the message from Members from all parts of the House: we want them to do more to work with Government to take advantage of the potential opportunities. As I have committed to meeting other hon. Members to discuss local issues, I had better do the same for the hon. Gentleman.