"As on six previous occasions, I shall read from testimony showing a lack of care and compassion from the 2,500 people who sent letters and e-mails to me.
The family of an 89-year-old patient wrote:
“During our daily visits, we had to locate a cup from the kitchen on the …..." Ann Clwyd - View Speech
"Many people are afraid to complain. Some complain many years later, and some never do so at all. It must be made easier for people to complain...." Ann Clwyd - View Speech
"I thank the hon. Gentleman for making that point. My next piece of testimony comes from a man who wrote this about his mother’s death in hospital:
“'My mother died under unspeakable conditions. The treatment she received, being deliberately dehydrated to death, on the so called ‘Pathway’, and total lack …..." Ann Clwyd - View Speech
"As colleagues will know, over the past few months I have read from the direct experiences of the 2,500 people who have written to me about their treatment in the health service. This time, I am going to speak about my husband, who died in October last year. That is …..." Ann Clwyd - View Speech
“These matters and the ways you expressed your concerns are so similar to the events described in the many many letters you have received from others who have described similar misgivings. It must be very difficult to have to …..." Ann Clwyd - View Speech
"I ask the Secretary of State to deplore the personal attacks that are being made on Julie Bailey, who was responsible for drawing attention to the many deficiencies in Mid Staffordshire hospital. She has suffered personal attacks in the street and has had faeces pushed through her letterbox. We should …..." Ann Clwyd - View Speech
"I am grateful to the 2,500 people from England, Scotland, Wales and Ireland who have written to me since last December, when I first raised the issue of compassion in nursing. The e-mails keep coming and I want to quote from some of them.
"Thank you, Mr Hollobone. It is a pleasure to be here under your chairmanship. I am sorry that you are unable to be on the Floor making your own points, but I am sure you will find other ways to do so.
"I congratulate the hon. Member for Bristol North West (Charlotte Leslie) on securing this debate. It is with great regret that I continue to speak about issues of abuse and neglect in our national health service. As of now, I have personally received more than 2,000 e-mails and letters. The …..." Ann Clwyd - View Speech
"I apologise in advance for the fact that I will not be able to stay until the end of the debate. I congratulate the right hon. Member for Sutton and Cheam (Paul Burstow) on securing this debate on what is a very important subject, and I thank the Backbench Business …..." Ann Clwyd - View Speech