Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what recent assessment he has made of the performance of the East of England Ambulance Service NHS Trust.
Answered by Philip Dunne
NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.
NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.
NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what estimate he has made of the size of increase in demand of the ambulance service in the East of England in the last 12 months; and whether his Department plans to take steps to meet that demand.
Answered by Philip Dunne
NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.
NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.
NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what the average response time was to emergency red calls for ambulance services in (a) the East of England and (b) England in the last period for which figures are available.
Answered by Philip Dunne
The information is not available in the format requested. NHS England publishes the number of Category A Red One and Red Two calls responded to within eight minutes and the number of ambulances arriving at the scene within 19 minutes for a Category A call.
This data is published on a monthly basis at both an England national level and at individual ambulance trust level. Data up to August 2016, Ambulance System Indicators Time Series to August 2016, is available at the following link:
https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what steps he has taken to improve the service quality provided by call handlers who respond to NHS 111 and 999 calls; and what funding he plans to allocate to those services in the next five years.
Answered by Philip Dunne
The service quality provided by call handlers who respond to 999 and 111 calls is the responsibility of local providers of these services.
Computer-aided dispatch and clinical decision support systems are used to guide call handers through 999 and 111 calls. These systems have embedded clinical governance processes which keep them under continual internal evidence based review.
In the future, the 111 phone number will be the “front door” to a 24/7 integrated urgent care service. It will provide access to a ‘clinical hub’ which offers patients access to a wide range of clinicians supported by access to clinical records.
National Health Service ambulance trusts (who operate 999 call handling services) and providers of NHS111 services are commissioned and funded locally by NHS clinical commissioning groups (CCGs). CCGs work with these providers to take decisions on funding on a yearly basis.
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what estimate he has made of the attrition rate in frontline staff in the East of England Ambulance Service between August 2015 and October 2016.
Answered by Philip Dunne
NHS Improvement (NHSI) is responsible for overseeing National Health Service trusts. NHSI advises that East of England Ambulance Service NHS Trust’s (EEAST’s) performance has seen a sustained improvement since March 2016. However, the Trust is still not meeting the national standards for category A (immediately life-threatening) calls. In August 2016, it responded to 68.9% of Red 1 calls and 62.3% of Red 2 calls within eight minutes, against a standard of 75%. For all category A calls, it responded to 90.8% within 19 minutes, against a standard of 95%.
NHSI advises that overall demand on the Trust’s services has increased by 4.6% over the last 12 months, although the higher acuity ‘Red’ demand has increased by approximately 15%. This substantial increase in high acuity demand represents thousands more calls needing a response against the eight-minute standard. In 2016/17, to the end of August 2016, the Trust had responded to 3,699 more high acuity patients (Red 1 and Red 2 calls) in eight minutes than in the same period in 2015/16.
NHSI advises that staff turnover at EEAST has been steadily reducing over the last eight months. Turnover of EEAST frontline staff for the period 1 August 2015 to 30 September 2016 was 7.12%. The Trust’s reference period for reporting staff turnover is 1 January 2015 to 31 December 2015, and within this period turnover was 8.31%. Based on the most recent national benchmarking data for June 2016, turnover for all staff at EEAST was 9.85%, fifth lowest of the 11 English ambulance trusts.
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what steps his Department has taken to encourage students to become ambulance service paramedics upon graduating.
Answered by Philip Dunne
The latest available data from NHS Digital NHS Hospital and Community Health Service monthly workforce statistics shows that there are now over 2,200 more paramedics in the National Health Service than in May 2010.
As set out in Health Education England’s (HEE) 2016/17 Workforce Plan for England, planned paramedic training places have increased by 60%, to over 1,600. The workforce plan estimates that by 2020 there is likely to be an 11% growth in the available paramedic workforce.
HEE is partnering with the East of England Ambulance Service Trust, the University of East Anglia (UEA) and Anglia Ruskin University (ARU) to give aspiring paramedics the chance to gain the experience, skills and knowledge required to support applications for the Paramedic Science degree programme (BSc) at UEA and ARU for entry in September 2017.
Asked by: Anne Main (Conservative - St Albans)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, how many people over the age of 18 diagnosed with (a) Asperger's syndrome and (b) autism there are in (i) St Albans, (ii) Hertfordshire and (iii) England; and what care his Department provides for people diagnosed with those conditions.
Answered by David Mowat
Information on the number of people diagnosed with autistic spectrum conditions is not collected centrally.
Clinical commissioning groups are responsible for commissioning health services for their local population. In doing so, they should have regard to best practice and guidance such as the National Institute for Health and Care Excellence’s guideline Autism spectrum disorder in adults: diagnosis and management and the Government’s Think Autism strategy.