Care Quality Commission: Mental Health Care Waiting Times

Baroness Blackwood of North Oxford Excerpts

Thursday 8th May 2025 Lords Chamber

[Baroness Merron (Lab)]

I pay tribute to my noble friend for her contribution in supporting awareness and improved mental health, not just for young people but in maternity settings and across all mental health services. This morning I was at Alexandra Park School, where I saw what I regard as the exemplar for what my noble friend is talking about, because we need to prevent mental ill-health in young people. That is why we are extending the mental health support teams to ensure that every school has that available. While that is being developed, funding is available for mental health leads in schools. We are also working with local areas to ensure that they meet their obligations to the local community, which of course includes young people. I also feel that our Young Futures hubs will make a big difference. I agree with her: we have inherited a difficult position, but I assure your Lordships’ House that we are working to make progress, particularly for young people.

[Baroness Blackwood of North Oxford (Con)]

My Lords, what assessment has the department made of the benefits and risks of the growing trend that is being reported of those who are unable to access affordable mental health care therefore turning to AI platforms such as Grok and ChatGPT, which are of course unverified for this use?

[Baroness Merron (Lab)]

As the noble Baroness says, it is very important that people use the right support. Otherwise, there is immense danger in going for what is perhaps less suitable. To my knowledge, we have not made a particular assessment, but I will pick up the noble Baroness’s point, because it is very right. On a more positive note, we are—and I am particularly—looking at what support we can develop in a digital and online sense to support people, not just on waiting lists but to prevent ill health and assist in their recovery.