Housing: National Tenant Body

Baroness Fox of Buckley Excerpts

Thursday 10th July 2025 Lords Chamber

[Baroness Taylor of Stevenage (Lab)]

I agree with the noble Baroness. Following the findings of the Grenfell inquiry, it is clear that the social housing system was not fit for purpose and that tenants were ignored. It is quite right that apologies were made, and those failings definitely contributed to the Grenfell tragedy. As the noble Baroness will be aware, we are delivering an extensive programme of reform to drive up standards in social housing through regulation and enforcement. We are about to bring Awaab’s law before the House, strengthening the tenant voice and improving access to redress. Those new standards put the tenant voice at their heart. My understanding is that the tenants themselves were very keen that this be both funded and driven by the sector itself. The Government are very keen to do whatever we can to assist with that.

[Baroness Fox of Buckley (Non-Afl)]

I am not usually very keen on quangos, but at the heart of this is the issue of trust. Tenants feel as though they are getting mixed messages: when the Housing Ombudsman suggests something, the Government say it is a good idea but then dilly-dally, and trust is undermined. The Government should be clearer on this. Also, there are issues involving tenants that need a national voice. Could the national body, for example, deal with the challenges of rental properties being turned into houses in multiple occupancy—an issue that I know worries tenants—and with the rumours that Serco is repurposing HMOs for asylum seekers, to replace hotels? I am not saying that is happening, but there is a lack of clarity. Can the Minister clarify this, and does she see the need for a national body that will help reassure tenants, rather than simply being a dead quango?

[Baroness Taylor of Stevenage (Lab)]

I can only repeat what I have said: if tenants want this body, we will work with them and do our best to make it happen. I do not think that anyone is dilly-dallying, but it is very important that the tenant voice be made clear in how this is set up, what it will do and how it will move forward. I am very pleased to work on that and to do what I can to move it forward, as I know my fellow Ministers in the department will be. It is particularly important now, given the massive investment the Government are bringing forward in social housing. The Secretary of State has already said that she wants 60% of the housing from that £39 billion to be social housing. We need to move this forward as quickly as possible, so I will do everything I can to move that on.