Immigration

Baroness Hamwee Excerpts

Thursday 25th October 2018 Lords Chamber

[Lord Rosser (Lab)]

I thank the Minister for repeating the Statement made earlier in the House of Commons. I shall not launch into a tirade against the Home Office and its leadership for yet another display of its own all-too-often uniquely insensitive way of handling immigration issues, or its belief that simply by announcing that the “hostile environment” has now been rebranded the “compliant environment” all the problems will be solved, or the impact on the department’s culture of the infamous net migration target of below 100,000. I think that we have reached the stage of despair. I will confine myself to asking a number of questions. The Statement makes reference to,

“an urgent internal review into it, which I am publishing today”.

Is the full review being published, or have any parts of it been removed before publication?

The Statement says that the law is that the provision of DNA evidence should always be voluntary and never mandatory. If that is a muffled way of saying that the Home Office acted illegally, does it mean that the Home Office is now liable to legal action from those who were told that it was mandatory for them to provide DNA evidence and because of that did so?

What form and level of compensation and reimbursement do the Government intend to offer to those affected by what the Statement describes as the unacceptable demands for the provision of DNA evidence? If the Home Office has in its records DNA evidence obtained through unacceptable demands, has that evidence now been deleted and, if not, why not?

According to the Statement, the internal review,

“outlines a number of areas in which guidance was unclear or wrong”.

At what level in the Home Office would such guidance, which presumably includes guidance on what actions are within the law and which are not, have been cleared? Is it at ministerial level, Permanent Secretary level or legal officer level?

Immigration cases where the provision of DNA evidence had been made a requirement were brought to the attention of the Home Office at the end of June. Why has it apparently taken so long for any Statement to be made—some four months?

The Statement makes reference to Operation Fugal, in connection with which the majority of cases so far identified have been found. The other areas relate, almost unbelievably, to adult dependent relatives of Gurkhas and Afghan nationals formerly employed by the UK. The Statement says that, so far, it is known that three schemes have been affected. Are those the three areas to which I have just referred or are they three others and, if so, which schemes?

It is almost inevitable that, at times, something will go wrong in the performance and delivery of a department’s business—no organisation can be perfect the whole time—but there seem to be rather too many problems at the Home Office. No doubt the substantial reductions in personnel have contributed—they certainly have not helped—and the approach to pay increases in the Civil Service in recent years will not have exactly boosted morale. But what is disturbing is the time it takes for some of these problems to come to light. This is once again an issue in this case.

The internal review has apparently covered oversight arrangements relating to the use of DNA, which I presume were not as effective as they should have been, but where does responsibility for having effective governance arrangements within the Home Office lie? Which committee or board within the Home Office has responsibility for ensuring that effective governance arrangements exist which will at least prevent serious misuse of powers taking place for any length of time, if not stop them occurring in the first place? Who chairs that board or committee with that overall responsibility? Indeed, is there a board or committee with that responsibility? What is the role of the Home Office Audit Committee, if any, in this regard? What is the role of the Home Office board, if there is one, and the role of its non-executive directors in this area of effective governance arrangements? I hope that the Minister will be able to say or write something about where responsibilities lie higher up the food chain in the Home Office in that regard, if not today then at a later stage.

The apology in the Statement from the Home Secretary for what has happened is welcome. His Statement commits him to a review of the structures and processes that we have to ensure that they can deliver an immigration system which is fair, humane and fit for the new immigration system that the Government say they will bring in for when we leave the European Union. I do not doubt for one moment the Home Secretary’s sincerity, but words are easy. It is when it comes to implementation and delivery that it all too often seems to go wrong at the Home Office. That is the issue that he has to solve in any revised or new immigration system, as well as making sure that the existing system can cope with all the applications from EU nationals living in the UK seeking to settle their status post Brexit.

[Baroness Hamwee (LD)]

My Lords, I too thank the noble Baroness for repeating the Statement. In the interests of time, I have edited the questions that I wish to ask so as not to repeat those of the noble Lord, Lord Rosser, which were all very good and pertinent.

The Minister tells us that this is in effect an apology to those affected. Will the Home Secretary contact the individuals affected to give them a personal apology? That seems the proper thing to do, because the events that we have heard about must have been quite devastating for some of those affected. Instructions have been given that officials must not seek DNA evidence on a mandatory basis. Can we be assured that “mandatory” will be given quite a wide meaning? If I were told that I was unlikely to be believed if I did not provide DNA evidence, I would regard that as mandatory, or something very close to it. A new task force has been set up, and we have heard about the external oversight, but is the task force comprised of Home Office officials? Is it they who will give advice and support, and are those affected going to be told that that advice and support will be available to them?

On reimbursement, the words in the Statement are, “looking to reimburse”. I am not suggesting that an attempt has been made to find weasel words—it is a fairly common way of saying “we will reimburse”—but I would like to hear that this is a little more than a hope, and without requiring the release of the claim, which I think was the point touched on by the noble Lord, Lord Rosser.

During the Joint Committee on Human Rights inquiry into what happened in the case of the Windrush generation—I am a member of that committee—we were concerned to know what action was taken when errors were discovered, with regard to individuals. That is perhaps another way of asking what sort of internal audit is in place and what steps are taken when it is found that mistakes have been made by individual officials. In saying that, I am not seeking to blame officials: I believe that those who operate the system seek to apply what they understand to be Home Office policy, sometimes expressed, sometimes implied.

The Statement refers to,

“how to address the root causes”,

of the problem. The “committed people”—I use the Home Secretary’s term—who operate the system will naturally seek to achieve what the politicians are aiming for: they take the detail and the tone from them. I think that happened in the case of the Windrush generation, and the hostile or compliant environment is not, to use the words of the Statement again,

“fit for the modern world”.

That is why the Liberal Democrats have recently agreed as our policy that processing immigration and asylum applications should be taken away from the Home Office, with a new dedicated unit set up. This scandal is an example of why it is important to ignore political pressure and work fairly and lawfully in processing applications.

[Baroness Williams of Trafford]

I thank the noble Lord and the noble Baroness for their questions. Any that I do not thoroughly answer today, I will follow up afterwards.

The noble Lord, Lord Rosser, asked whether a full review would be published, or a partial one. The answer is yes to a full review. The noble Lord will of course appreciate that names below senior civil servant rank have been redacted. He asked whether evidence had been deleted. That is precisely one of the things that the Home Secretary has asked officials to urgently establish. He also asked whether the three schemes are different. The three cohorts to which I and my right honourable friend the Home Secretary referred are the Gurkhas, the Afghans and the cases in Operation Fugal, which are family migration cases in the main.

He also asked whether the Home Office acted illegally and what were the consequences. We have accepted, as my right honourable friend the Home Secretary accepted today, that we should not have required DNA. Obviously, the consequences for individuals will vary according to individual circumstances. In answer to him and to the noble Baroness, Lady Hamwee, we will be looking to reimburse individuals who suffered loss because we required DNA. The noble Lord asked about governance and accountability. My right honourable friend the Home Secretary made it clear that he is going to review the structures and processes in the immigration system.

The noble Baroness, Lady Hamwee, asked whether we had reached out to those affected. As I set out in the Statement, my right honourable friend the Home Secretary has set up a task force within UKVI to review and conclude all outstanding Operation Fugal cases. Our intention is to complete this work by the end of October wherever possible. However of course some cases will take longer because of outstanding criminal proceedings, or where we have required or requested further information to help us make a decision. We have set up a telephone hotline to enable those who need to to speak directly to members of the task force. The hotline will not be a freephone number, but we will quickly establish an individual’s contact details and basic information and call them back at our expense. The cases that officials have identified to date which were refused solely because of, or with reference to, non-provision of DNA will be reviewed by the end of October, and, where it is considered that the application still falls to be refused on credibility grounds, a new decision letter will be issued making clear the grounds for refusal.

The noble Baroness asked whether everyone who had to pay for one—I presume that she means a DNA test—will be compensated. As I have said, we are looking to ensure that anyone who suffered financial loss will be reimbursed. My right honourable friend the Home Secretary will be providing more detail on how this will be done as soon as possible. She asked whether “mandatory” would be interpreted widely. We will make clear through guidance that applicants can provide a range of evidence to demonstrate relationships. If people wish to, they can volunteer DNA evidence, and sometimes they may want to do that, but it will not be mandated: they will not be required to. She also asked whether the task force would be reviewing guidance. The task force will be operationally focused, and separately the Home Secretary has asked officials to review all relevant guidance and make sure that it is correct and up to date. As she will have heard in the Statement, some of it already has been. She asked how many people were in the task force. Did she not? Well, I will tell her. About 40 people are involved in the task force, and that will be adjusted according to need. They will be reviewing cases and responding to hotline queries.