Renters’ Rights Bill Debate
Full Debate: Read Full DebateBaroness Thornhill
Main Page: Baroness Thornhill (Liberal Democrat - Life peer)Department Debates - View all Baroness Thornhill's debates with the Ministry of Housing, Communities and Local Government
(1 day, 22 hours ago)
Lords ChamberMy Lords, I reassure noble Lords, with regard to time, that the amendments in this group, in my name and those of other noble Lords —and there are a quite a lot of them—all work together and function as a pack. Therefore, my description of these amendments working together will actually be quite brief. The amendments look to strengthen the link between compliance with the private rented sector database and the lawful use of eviction powers. I appreciate that I am pushing the envelope a little bit and I will be genuinely interested in the Minister’s response.
These amendments are rooted in a very simple principle. If we expect landlords to meet minimum legal obligations—and we do, and we hope for more compliance: that is what the whole Bill is about—such as registering on the new database, which, following our previous discussions, is going to be the whizziest, wonderful game-changer, there really must be meaningful consequences when they do not. Currently, the Bill does not explicitly tie database compliance to a landlord’s ability to issue a Section 8 notice. These amendments aim to correct that, or at least to open up a discussion about it.
Amendment 223 would require landlords to register any Section 8 eviction notice on the database within seven days of issuing it. This would support greater transparency, help local landlords and tenants track patterns of use and ensure that there is a reliable record of how and when eviction powers are being exercised. Can the Minister say how we gather that data accurately, if not through this? It is important data and without it we lose very valuable oversight.
Amendments 235, 238, 239 and 240 would prevent a Section 8 eviction notice being considered valid if the landlord has failed to comply with Clause 83(3) of the Bill—namely, the obligation to register themselves and their dwelling on the database. These are not minor or excessive requirements; they are fundamental baseline requirements for responsible landlords. It is entirely reasonable to say that, if these duties are not met, a landlord should not be able to proceed with eviction.
Amendment 236 provides necessary clarification, ensuring that this requirement applies to the entirety of subsection (3) and not just selected parts. Taken together, this group helps to make the database a functioning gatekeeper for landlord compliance. It reinforces the idea that legal powers, especially those as significant as eviction, should be available only to those who follow the rules. That in turn builds confidence in the system and protects tenants from being displaced by landlords who are themselves acting unlawfully. I hope the Minister will look carefully at these proposals. They are proportionate and targeted and go to the heart of what this reform is meant to achieve: a fairer and more accountable rental sector. I beg to move.
My Lords, I thank the noble Baroness, Lady Thornhill, for opening this group. The issues of database fees and possession restrictions are of real significance, and this group is therefore of considerable importance. Before turning to the wider contributions made today, I will speak to the amendments in this group that I have tabled. Amendment 228C seeks to probe the circumstances under which a landlord may be charged a fee under the regulations made under Clause 80. I would be grateful if the Minister could provide some clarity on this point. Under what conditions do the Government foresee such charges being applied?
Amendment 228E, also in my name, would prevent the costs of enforcement action against non-compliant landlords being charged to those who have complied with the requirements of this chapter. This part of the Bill seems entirely unfair on law-abiding landlords. We want to understand why landlords who are compliant must bear the costs of enforcement taken against those landlords who fail to comply with the law. Could the Minister explain why compliant landlords must bear the costs of enforcement targeted at those who fail to meet their legal obligations?
Amendment 228F seeks to remove subsection (4)(d), which includes the costs of enforcement action imposed by the Bill in relation to the private rented sector. Our original understanding was that these fees were intended to relate to the database, but this paragraph seems to be a classic case of Ministers seeking additional and wider-ranging powers as a belt-and-braces approach. This is not an acceptable way forward. We understand completely that the database must be funded and we accept that a fee is reasonable, but we need to make sure that the fees charged under this clause remain reasonable. We know that this will increase the costs of business for landlords, so we need to ensure that the costs are both reasonable and proportionate. We are concerned that this wide definition of “relevant costs” may result in unreasonably high costs.
Perhaps I can press the Minister to give the Committee some sense of what the fees will be like, and how increases will be managed. Ultimately, we must bear in mind that it is usually the tenants who bear these costs through their rents in the future. Overall, what are the predicted costs of setting up and running the database, and what are the costs likely to be to the landlord?
Many landlords are small-scale and independent; they are not corporate landlords, with legal teams and financial reserves. They are ordinary individuals, often renting out one or two properties as a way to supplement their pension or to provide long-term family support. For the database to function as intended, it must be financially accessible.
On Amendment 228G, clear communication of the changes of fees is essential. It builds trust and helps people plan their finances, but it also avoids any confusion or frustration.
Before the Minister sits down— I am probably breaking the rules, but I do so for very good reason—I want to state to the Committee that that she was quite right on Amendment 237, and I was quite wrong.
My Lords, I thank the Minister for her response. I absolutely accept that my amendments were pushing at the boundaries. However, at their heart is protecting tenants from being evicted by a landlord who is acting unlawfully, almost as a matter of principle.
However, I accept that the Minister is confident that the Bill as it stands should drive compliance and that, therefore, my amendments will be unnecessary. My answer to that is that only time will tell. That leads us to group 13, where we will talk about reviews and why we need them. I thank the noble Baroness, Lady Scott, who articulated some concerns and felt that maybe we could open a dialogue on this issue. For now, I beg leave to withdraw my amendment.
My Lords, I am working overtime tonight. In moving my Amendment 226 I will speak to my Amendment 257 and support a number of important amendments in this group, including those from the Minister and the noble Baroness, Lady Kennedy, whose contributions I look forward to.
As colleagues will know, rent repayment orders remain one of the few enforcement mechanisms that are available directly to tenants. That is the key. They are not just about recompense; they are about ensuring that landlords meet their legal obligations and that tenants are protected when they do not, and recompense is made. Amendment 226 seeks to ensure that rent repayment orders can be applied where a landlord has failed to register on the private sector database established by the Bill. If we are serious about transparency and raising standards, non-compliance with the system we are creating must carry real consequences. I am starting to feel like a broken record, but noble Lords will get the message. Otherwise, the credibility of the database and the wider enforcement regime is seriously undermined.
Amendment 257 seeks to extend rent repayment orders further to cover cases where landlords have failed to join a redress scheme or maintain active entries on the new database. This amendment relates strongly to amendments in the previous group and on the enforceability of the database. If we want a rental system that is responsive, accountable and fair, we must ensure that tenants have clear recourse when landlords do not engage with these fundamental duties.
I am grateful to the noble Baroness, Lady Kennedy, for Amendment 244A, which adjusts the standard proof in some cases to the balance of probabilities rather than beyond reasonable doubt. This change is both proportionate and pragmatic. We know that gathering evidence can be an enormous burden for tenants. This amendment helps to address that imbalance while preserving important legal safeguards in more serious cases.
I also welcome the suite of government amendments in this group, which bring clarity to how rent repayment amounts are calculated and to which offences fall within scope. These amendments, particularly those aligning the repayment period with a two-year window, provide much-needed consistency and support effective enforcement. The inclusion of new categories of offence and consequential changes to the Housing and Planning Act 2016 are helpful and align with the overall intent of the Bill. However, I gently emphasise that, while the government amendments are welcome, they will be significantly strengthened by the additions proposed in my amendments. There is little point in creating systems to register landlords and offer redress if we do not give tribunals the power to act when landlords ignore them. Rent repayment orders are not a silver bullet, but they are an important tool to renters. We should not pass up the opportunity to make them more robust, more comprehensive and more effective in practice. I beg to move.
My Lords, it is a privilege to speak after the noble Baroness, Lady Thornhill, because I agreed with every word she said in her excellent opening speech. I will speak to Amendment 244A in my name. This amendment would apply the civil standard of proof for rent repayment orders pursued only on the basis of a Protection from Eviction Act offence. By changing the evidential standard for these rent repayment orders from “beyond reasonable doubt” to “balance of probabilities”, Amendment 244A will provide parity with the normal work of the tribunal and provide encouragement to tenants and those who assist them to claim redress, which was Parliament’s intention by including Protection from Eviction Act offences among the things that rent repayment orders could be claimed for. In short, the current requirement of a criminal standard of proof thwarts that intention.
Rent repayment orders are brought in the first-tier property tribunal, and the first-tier property tribunal is not a criminal court. A rent repayment order is not a criminal prosecution. The first-tier property tribunal does not follow criminal procedural rules or result in a criminal sentence or criminal record if a defendant is convicted. However, the tribunals require a criminal standard of proof. In addition, rent repayment orders are often brought by self-represented applicants seeking to reclaim rent they have paid to their landlord as compensation, and legal aid is not available for rent repayment order claims. For these reasons alone, it is therefore inappropriate that rent repayment orders for Protection from Eviction Act offences should apply the criminal standard of proof.
Moreover, a civil claim in a civil court for a legal eviction or harassment applies the civil standard. This is despite the fact that civil claims typically attract much higher penalties in the form of civil damages, rather than just the chance to apply for repayment of rent paid. It is therefore logical and consistent to apply the civil standard of proof to Protection from Eviction Act rent repayment orders in line with the rest of the civil law, and this is what Amendment 244A does.
Why does getting rid of this illogical anomaly matter? First, the nature of Protection from Eviction Act offences means they are often impossible to prove to the criminal standard. Often, landlords change the locks on tenants and dispose of their possessions when renters are not at home. Illegal evictions and harassment occur in the privacy of a renter’s home, often without witnesses. The criminal burden places an extra, often insurmountable, burden on lay applicants to prove their case at tribunal. It also has a chilling effect of preventing claims being brought in the first place, as the evidence available for these offences is unlikely to meet the standard. Under the standard, therefore, renters cannot apply for rent repayment orders as they cannot prove their case beyond reasonable doubt, even where it is clear that an offence has occurred that only the landlord would be motivated to commit. This weakens enforcement and access to justice, and undermines the whole purpose of the rent repayment order legislation.
Secondly, the incredibly low number of rent repayment orders for Protection from Eviction Act offences demonstrates that the system is not working. Safer Renting and the University of York have done research which estimates that over the two-year period from 2021 to 2022, there were at least 16,000 illegal evictions—a figure which is almost certainly an undercount.
Meanwhile, data gathered by the organisation Marks Out Of Tenancy shows that, over the same time period, there were just 31 rent repayment orders on the Protection from Eviction Act ground that were successful. Despite the large number of illegal evictions recorded by individuals and organisations assisting them, people are not applying for rent repayment orders as a source of redress. The higher criminal standard results in tenants and those assisting them considering an application not worth pursuing.
Thirdly and finally, with the forthcoming abolition of Section 21, criminal and unscrupulous landlords, who are the minority of landlords, might take a calculated risk that they can save money by unlawfully evicting or harassing their tenants, as they know how hard it is for tenants to enforce against them in the First-tier Tribunal. Rent repayment orders are realistically the only option for renters to enforce their rights without legal representation. It therefore has never been more important to strengthen the rent repayment order regime for Protection from Eviction Act offences so that renters can enforce their rights and gain access to justice for these life-changing offences.
These offences are some of the most egregious a landlord can commit—illegal eviction, attempted illegal eviction and harassment. The physical, mental and financial impact of these offences on renters and their families cannot be overstated. I look forward to my noble friend Lady Taylor of Stevenage’s reply. I am sure she will want to reflect on the wider debate today. I hope she will agree to meet with me and Safer Renting—experts in this field—to discuss the aim of Amendment 244 before Report to see what can be done.
My Lords, I thank the noble Baroness, Lady Thornhill, and my noble friend Lady Kennedy of Cradley for their amendments relating to rent repayment orders. I also thank the noble Lord, Lord Jamieson, for his contribution.
I will begin by responding to the amendments in the name of the noble Baroness, Lady Thornhill. Amendment 226 seeks to extend penalties for non-compliance with private rented sector database requirements. The Bill already includes a clear, proportionate and escalating approach to penalties against those who flout the rules. For initial or less serious non-compliance, local authorities can impose a civil penalty of up to £7,000— I think the noble Baroness, Lady Thornhill, said she was beginning to sound like a stuck record; now I feel like that as well. In the case of the database, that applies, for example, to a first failure by a landlord to register.
For serious or repeat non-compliance, local authorities can prosecute or, alternatively, issue a civil penalty of up to £40,000. In the case of the database, that applies, for example, where a landlord knowingly or recklessly provides information to the database operator that is false or misleading in a material respect. We will, through the Bill, significantly strengthen rent repayment orders because we believe they are a powerful mechanism for tenant-led enforcement.
In relation to the database, rent repayment orders are available where a landlord knowingly or recklessly provides false or misleading information to the database operator. They are also available where a landlord continues to fail to register or provide the required information to the database following a first penalty. These, though, are criminal offences, and it would not be appropriate to extend rent repayment orders to non-criminal breaches of the database requirements. Rent repayment orders are intended to act as a punitive sanction against landlords who commit criminal offences. Extending them to conduct that does not amount to an offence would undermine this.
Similarly, Amendment 257 would make rent repayment orders available for initial failure to be a member of the PRS landlord ombudsman and initial failure to be registered with the PRS database. My view is, as before, that it may be inappropriate to extend rent repayment orders to these non-criminal breaches. The new ombudsman and database are fundamental parts of our reforms, and of a better private rented sector with greater accountability. It is vital that they are robustly enforced.
We think the routes of enforcement currently in the Bill represent an effective and proportionate approach. We will monitor the use and effectiveness of rent repayment orders under the new, strengthened regime and consider whether further changes are necessary. Therefore I ask that the noble Baroness, Lady Thornhill, withdraws her amendment.
Amendment 244A, tabled by my noble friend Lady Kennedy of Cradley, seeks to lower the standard of proof to which the First-tier Tribunal must be satisfied before making a rent repayment order against a landlord for an offence of illegal eviction or harassment under the Protection from Eviction Act 1977. She set out very clearly and concisely why she was putting that forward with a very convincing argument.
I am clear that illegal eviction and harassment are serious criminal offences and that offenders need to be robustly punished. I accept that this happens too rarely at the moment. We are seeking to address this through the Bill by extending civil penalties, as an alternative to prosecution, to illegal eviction and harassment offences under the Protection from Eviction Act 1977.
My noble friend pointed out that the First-tier Tribunal is not a criminal court and asked why the criminal standard of proof should apply. The rent repayment order regime is predicated on an offence having been committed, and it is an established principle in law that offences are taken to have been committed when proved beyond reasonable doubt. Creating a lower standard of proof for the same offences for a finding of guilt in the tribunal compared with the criminal courts would be confusing, inconsistent and could be subject to a successful challenge.
We are also placing a duty on local housing authorities to enforce against specified landlord legislation, which includes illegal eviction and harassment under the Protection from Eviction Act 1977, and we are looking hard at how best we can support them do so effectively. This Government are determined to bear down harder on illegal eviction and harassment. We are concerned, though, about what impact this amendment could have on the integrity of the rent repayment order regime as a whole.
Rent repayment orders are predicated on an offence being committed. As I said, they apply exclusively to criminal offences, and the penalty can be a very significant one. The changes that we are making through the Bill both double the maximum penalty to two years’ rent and extend the circumstances in which the tribunal must award that amount. I recognise that illegal eviction may be hard to prove beyond reasonable doubt, but that is not a principled reason for a civil standard of proof to apply to obtaining a rent repayment order in respect of a serious criminal offence.
The severity of the penalties that, quite properly, apply in the rent repayment order regime mean that there would be serious questions about procedural fairness should the criminal standard of proof not be required. The criminal standard of proof will of course be required when a local authority issues a civil penalty for illegal eviction or harassment under new Section 1A of the Protection from Eviction Act 1977. All the other rent repayment offences would remain to be proved beyond reasonable doubt. Making rent repayment orders for illegal eviction and harassment subject to the civil standard of proof would create an anomaly and be a departure from a well-established position, which we consider would be hard to justify. Of course, I would be very happy to meet the noble Baroness, Lady Kennedy, and Safer Renting but, for now, I ask the noble Baroness, Lady Thornhill, to withdraw her amendment.
I will end with a brief—I promise—explanation of the Government’s amendments in this area. This Government view rent repayment orders as a critical part of ensuring higher standards and better compliance in the private rented sector; that is why we have significantly expanded them through the Bill. Government Amendments 244 to 248 aim to ensure that they work as intended in their application to the offence of breaching the restricted period after relying on the moving and selling grounds of possession, and the amended licensing offences are described correctly.
First, I thank the noble Baronesses, Lady Kennedy and Lady Bennett, and the noble Lord, Lord Jamieson, for their excellent, thoughtful and thought-provoking contributions.
We all agree, I think, that it is really disappointing that rent repayment orders—such a valuable tool—are so rarely used. Let us hope that the changes outlined by the Minister work and that the whole renting culture changes, with tenants’ empowerment. As we have gone through this process, we are beginning to see all the impacts of the Bill and how they should all work together to produce that change; perhaps an increase in the number of RROs will be an indication that things are improving.
I follow the logic of the Minister’s arguments, as on my previous amendments, but I hope that we have given her food for thought. I withdraw my amendment.
I shall confine myself to two sentences, because the exposition from my noble friend covered the ground so admirably. I can only imagine the nightmarish, Kafkaesque scene whereby a family is being turned out of their home and call the police, who, if an officer turns out at all, take the side of the landlord, who is committing a criminal offence. What seems badly needed is the clear statutory guidance proposed by this amendment, coupled with the instruction that prevention of cruel and illegal evictions by landlords has to be grounds for both co-ordination and intervention by the relevant police force and the local housing authority working together. I support this amendment.
I want to scratch lots of bits out, since the noble Lord, Lord Best, was so succinct.
Amendment 258 is in the name of Lord Cromwell and has notable signatories, and the noble Lord sold this amendment well. In short, this is an amendment that should not be needed, if the police and local authorities did their jobs correctly, as per the law, as outlined in the Protection from Eviction Act. This amendment is rightly seeking to reinforce what should be happening but we know is not. The already mentioned organisation, Safer Renting, monitored data from its clients over a given period, which revealed that, when the clients were going through an illegal eviction, and while it was in progress they called the police for assistance, worryingly in only 9% of cases did the police actually go to the property and assist the tenants. Therefore, as the noble Lord said, in 91% of cases they either failed to turn up, or turned up and sided with the landlord.
Interestingly, so concerned was Safer Renting about these statistics that it decided to do something about it. To its credit, in partnership with the Metropolitan Police and the GLA, it developed a training course for officers. Approximately 8,000 officers took the training but, sadly, this did not mean it recorded any significant improvement when talking to its clients, which begs a lot more questions that are probably not answerable here.
As has already been said by several noble Lords, it is imperative that the police understand the harassment before and during an illegal eviction—or, indeed, what constitutes criminal offences—and, most importantly, that they co-operate with the local authorities charged with the role of prosecuting these rogues and criminal landlords. Shockingly, that is not always happening. Safer Rentings’ illegal eviction count for England and Wales in 2022-23 showed 8,748 illegal evictions—that is one every 67 minutes.
It is not necessary for the police to prosecute these offences unless they witness criminal actions taking place alongside the eviction, but it is crucial for them to understand the law both to refer them to the local authority and to co-operate with the authority’s investigations. We support this amendment, but we hope the Minister will reassure us that it is not needed.
My Lords, Amendment 258, tabled by the noble Lord, Lord Cromwell, aims to provide greater clarity for local housing authorities and police forces in responding to cases of illegal eviction. Illegal eviction is a serious offence; it is not simply a housing matter but often a brazen abuse of power that leaves some of our most vulnerable renters without recourse. That said, we have reservations about the practicalities of this proposal, but I have listened to the noble Lord, Lord Cromwell, having asked the noble Lord, Lord Hogan-Howe, his views on it.
In essence, the amendment would place a statutory duty on police and councils to notify each other when a complaint of illegal eviction is received, to co-operate in investigating the offence and to take reasonable steps to assist the tenant. The intent here is understandable —tenants report illegal evictions and are, as we know, bounced between bodies, with the police saying it is a civil matter and councils struggling with limited capacity. Although the intent behind the amendment is undeniably well-meaning, we just have to pause and ask whether it might inadvertently entrench confusion within the statutory framework rather than resolving it.
Without clear definitions, the proposal to impose duties on local housing authorities and police forces to co-operate and assist opens the door to operational ambiguity. What exactly constitutes “reasonable steps to assist”, and what measurable outcomes are expected from this co-operation? Without these clarifications, there is a real risk of creating more confusion for the very tenants we want to protect.
We also want to be very careful about the practical burdens. As the noble Lord, Lord Cromwell, said, both councils and police forces are grappling the whole time with existing resource shortages. This amendment adds new responsibilities without addressing the underlying issue of capacity. Should we not first evaluate whether these agencies are equipped to handle their current workload before we impose further duties? What assessments have been made of the additional resource implications of this?
There is great merit in the principle behind the amendment—namely, the need for clearer co-operation and more decisive enforcement—but there are significant questions about whether, as drafted, it achieves that aim in a proportional, workable manner.
I agree with the noble Baroness, Lady Thornhill, and I ask the Minister: is the guidance clear enough, particularly to police forces, that it is an illegal act and it is against the law? Is there enough guidance? Are they being told exactly what they have to do? Do local authorities have clear guidance about looking after the tenant, which is their responsibility if they have been evicted and they are homeless at the time? Can this not be done in a different way by insisting that the Home Office work with MHCLG to try to embed the guidance that is already there and insist that both organisations deliver what they should be delivering at the moment?
My Lords, Amendment 263 is in my name, and was kindly signed by the noble Baroness, Lady Freeman of Steventon. My noble friends Lady Janke and Lady Grender will speak to their own amendments in this group, and we will all aim to be brief due to the lateness of the hour.
All through every day of this Committee, there has been a series of common threads, regardless of the groupings. One such thread is the uncertainty of the impact on the supply of homes to the private rented sector. We have had claims and counterclaims, but the reality is that no one knows exactly what will happen yet, because this is a genuinely radical Bill. A sub-theme, if I may call it that, has been the plea throughout the Bill’s passage for various aspects of it to be reviewed. My amendment tries to pull these concerns together and seeks to provide an honest, full and all-embracing review to be presented to Parliament no later than two years after the passing of the Act.
Two years seemed like a long enough time to gather data and see trends, but not too long to make changes, if it were apparent that changes needed to be made. The proposals in the Bill are so far-reaching, the legalities complex and the regulations as yet largely unknown and awaiting guidance or agreement through secondary legislation. But the impact of them could, we hope, be extremely positive and change the rental market for the better—or it could be a total disaster. We have certainly had plenty of hyperbole and tub-thumping rhetoric to that effect. Maybe it will simply be somewhere in between: the curate’s egg.
This amendment tries to cover all the important key indicators. As the explanatory statement says, it
“requires the Secretary of State to review and report on the impact of the Act on the private rented sector, including housing supply, rent levels, tenant security, and regulatory burdens, within two years”
of the Bill’s enactment. It also helpfully suggests who might be consulted upon, but—also helpfully—it includes the option for whomsoever is deemed appropriate by the Secretary of State.
I do not think it would be helpful at this time of night to expand on why each of these things is extremely important, but we know that they are, and that is why they are listed in the amendment. For that reason, we would like to see this, or something very similar, on the face of the Bill. I beg to move.
I will write to noble Lords confirming the policy on publication of research. I think it is a matter of publication and then for Members to call it forward if they wish to scrutinise it further.
I thank the Minister for that. I am glaring at the noble Baroness, Lady Scott, because she filched one of the things I was going to say, but she is absolutely right—great minds think alike. Although we are coming at the Bill from completely different positions, we are agreed on this issue. Her summary of my Amendment 263 actually said it all as to why we feel we need something in the Bill.
If the Government are confident about the way they will monitor and evaluate, why not put something in the Bill? As for an arbitrary date, surely, after two years—bearing in mind that you can come back whenever you like within that period—you will have some indication of the trend. That is what is bothering us: the uncertainty and radical nature of the Bill, which we hope will be successful.
We reserve our right to come back to this issue, but for now I beg leave to withdraw my amendment.