Royal Mail: Universal Service Obligation Debate
Full Debate: Read Full DebateDepartment: Department for Business and Trade
Bill Esterson
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Royal Mail: Universal Service Obligation
Bill Esterson Excerpts(1 day, 10 hours ago)
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Blair McDougall
The hon. Lady has previously pressed me on another aspect of postal services—the availability of post offices in her constituency—and she continues to campaign for her constituents. I share the frustration felt whenever a Member of Parliament who raises a concern is told that everything is fine and not to worry about it. It is precisely because I share this concern that I am having the meeting with Ofcom later today.
Bill Esterson (Sefton Central) (Lab)
The Royal Mail excuses are wearing very thin, are they not? I have constituents who are going to the sorting office and being presented with piles—weeks’ worth—of letters, and others who are getting those same piles delivered in one go. The Minister said he is meeting Ofcom today. Does he think that the regulator needs additional powers? It is clear from his answers so far, and from the fact that we are still discussing something that has been going on for months, that something is not working. I encourage him to consider whether the regulator needs more, and what he can do.
Blair McDougall
I will certainly talk to the regulator later today in those terms, and will ask that question. As I say, the business is regulated through Ofcom, but where the Government have power, we are taking it; for example, there is our insistence on putting in the company’s deed of undertaking that money cannot be stripped out of the company until service improves.