Phone and Broadband Coverage (Herefordshire) Debate

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Phone and Broadband Coverage (Herefordshire)

Bill Wiggin Excerpts
Tuesday 6th January 2015

(9 years, 4 months ago)

Westminster Hall
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Jesse Norman Portrait Jesse Norman
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I thank my hon. Friend for those remarks, with which I concur. I would go further and suggest to colleagues that the ability to communicate is a fundamental freedom, protected in law, which underlies the very basis of human well-being and prosperity. In this digital age, people who are prevented from being able to use a phone or personal computer are in effect being stifled or gagged. They must be allowed the ability to send and receive information without impediment. In Herefordshire, it is not a matter of money; the system just is not available at any price, or at least at any price short of a satellite uplink.

Bill Wiggin Portrait Bill Wiggin (North Herefordshire) (Con)
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My hon. Friend is making an excellent point. The situation is every bit as bad as he says, because if we cannot get proper broadband, we cannot get the boost to the mobile phone signal, either, so we are caught in a forked stick.

Jesse Norman Portrait Jesse Norman
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I absolutely concur with that, too. The point is that the Government need to take this seriously, not only as a matter of policy but as a matter of basic humanity and responsiveness to deep social needs.

Let me summarise the situation in Herefordshire. I will start with the mobile side. We have the fourth lowest overall population density in England and the greatest proportion of its population living in “very sparse” areas of any local authority in England. About 5% of Herefordshire by geographic area has no mobile phone coverage at all. As for partial not spots, according to Ofcom’s UK mobile services data for the year before last, nearly 40% of Herefordshire’s geographical area can receive a signal only from one or two operators. That is the highest incidence of partial not spots in England.

That directly damages public services. I mentioned Welsh Water. Even the Royal National College for the Blind, based in Hereford city, has said that its staff struggle to get a mobile signal when assisting their blind and partially sighted students. Everyone in this Chamber would agree that that is absolutely unacceptable.