Child Support Collection (Domestic Abuse) Bill

Bob Blackman Excerpts

Friday 3rd March 2023 Commons Chamber

[Mims Davies]

My hon. Friend characteristically highlights what is at the heart of what we see in many of our constituency meetings. As the daughter of a women from Stoke-on-Trent, I absolutely agree and thank him for giving a voice to his constituents and our communities, which is incredibly important.

I reiterate that the Government take domestic abuse extremely seriously. We have acted on this issue in a way that no Government have before. The CMS is fully committed to providing the right support and ensuring that it is safe for people to use the service. It seeks to tackle any stigma of what the Child Maintenance Service is about and how it can support people. I take this opportunity to remind people that domestic abuse can take many forms. Whether it is physical, emotional or financial abuse, violent or threatening behaviour or coercive control, the CMS has the procedures in place to ensure that cases are handled appropriately, whatever the circumstances. I hope the hon. Member for Lewisham, Deptford will understand that, and I will outline how we have moved some of those processes on.

For customers using the direct pay service, the CMS can act as an intermediary to facilitate the exchange of bank details to ensure that there is no unwanted contact between parents and that no personal information is shared, which is important. CMS caseworkers also provide information on how to set up bank accounts with a centralised sort code, which reduces the risk of a parent’s location being traced. I am aware that, in complex scenarios, people will be worried about sharing information. We need them to feel safe, so that children can be supported by their parents. The application fee is waived for survivors of domestic abuse, and CMS caseworkers will signpost people where necessary to suitable domestic abuse support organisations, which we have heard about today.

As my hon. Friend the Member for Hastings and Rye said, throughout this Bill’s passage hon. Members have been keen to see the publication of the independent review of the ways in which the CMS supports victims of domestic abuse. I am pleased that it was published alongside the Government’s response and recommendations on 17 January. I was involved in those responses and the engagement with the third sector and stakeholders. Dr Samantha Callan has done a remarkably positive job in sharing the review’s recommendations as part of that publication.

As hon. Members will have seen, the independent review found that the CMS has worked hard to develop and improve its domestic abuse practices. Since that review was undertaken by Dr Callan, the CMS has implemented new domestic abuse training measures, including mandatory training for CMS staff on how to respond to domestic abuse cases, ensuring that its caseworkers are well equipped to support parents in those vulnerable situations. The training enables caseworkers to understand how domestic abuse can take various forms—physical, financial, emotional and psychological —so that the CMS can signpost customers to appropriate support such as domestic abuse advocacy groups and, if necessary, advise on contacting the police. Where parents do not feel able to do this, caseworkers will ask whether they are content for them to call the police on their behalf.

The CMS has also implemented a new call script that directly asks about abuse and signposts customers to very specific advice and, importantly, expertise. CMS caseworkers also have a complex needs toolkit, which includes clear steps to follow in order to support customers who are experiencing abuse. This toolkit is regularly reviewed and strengthened using customer insight. Again, the Minister in the other place and I are taking a clear interest in how the toolkit works.

However, as the review points out, there are further steps that the CMS can take. The Government have rightly accepted eight of the review’s 10 recommendations, and we are strongly committed to taking them forward and reviewing the training to ensure that it remains up to date and, most importantly, aligned with best practice.

I spoke earlier about the Ask for ANI pilot roll-out and extension, alongside our J9 interventions through Jobcentre Plus. I reiterate that, in the light of today’s amendments, the Department of Health in Northern Ireland has made pharmacies aware of the Ask for ANI scheme, too. Four jobs and benefits offices in the Department for Communities are also offering Ask for ANI support. Wherever people need help, there is a way for them to get support, which is important.

Dr Callan’s report also includes recommendations to enable cases to be moved to collect and pay where there is evidence of domestic abuse, which is precisely what this Bill aims to do. The Bill also amends primary legislation to allow for a parent or child in Scotland to request collect and pay on the grounds of domestic abuse where there is evidence of abuse against them or, indeed, against children in the household.

To get these proposals right, to target the right parents appropriately and to make sure we have the right evidence of domestic abuse, we will table secondary legislation.

[Bob Blackman (Harrow East) (Con)]

Like my hon. Friend the Member for the two Cities, if I might put it that way—the Member for Cities of London and Westminster (Nickie Aiken)—I was heavily involved with the Domestic Abuse Act 2021. Does the Minister think it would be a good idea for children’s social workers, in particular, to wear body cameras to record what happens when they go into a home, to spot the signs of domestic abuse, rather than relying on hearsay evidence reported to their seniors when making key decisions about what happens to the child and, indeed, the abusive parent?

[Mims Davies]

I thank my hon. Friend for his remarkably insightful idea. Children’s social work is an incredibly brave and diverse job, as we are asking people to go into homes and make judgments. Of course, the police are now wearing body cameras, and Ministers should take note of his view. It is very difficult to look at both sides of the coin, and photographic evidence could be extremely helpful. I am sure that putting it on the record has strengthened his resolve, for which I thank him.

We will engage stakeholder groups including, my hon. Friend will note, the Home Office, the Ministry of Justice and the devolved Administrations, where appropriate, on secondary legislation to ensure that parents are fully supported. The secondary legislation will follow the affirmative procedure, so hon. Members will be able to vote on the proposals. We aim to produce robust evidence requirements that are fully sensitive to the needs of domestic abuse survivors, and we will ensure that all relevant data and insights are thoroughly considered.

I will make some progress, because there are other important Bills to debate this morning. I turn to the collection charges for the use of the collect and pay service, including the 20% on top of the maintenance liability for the paying parent and the 4% of the maintenance received by the receiving parent. Some hon. Members have expressed strong views on the issue. I understand their concerns, but they should note that the charges were introduced with the 2012 child maintenance scheme, which included charging, and has led to an increase in family-based arrangements that are, on the whole, much better for children—indeed, too few people have family arrangements.

We recognise, however, that many of the parents who need the support in the Bill are some of the most vulnerable. Given the circumstances, therefore, alongside the development of secondary legislation, we will look at the charging structure for the use of the collect and pay service, and how that will interact with the proposed changes for victims of domestic abuse in such cases. The secondary legislation will be brought forward as soon as parliamentary time allows. I hope that provides some reassurance to hon. Members on both sides of the House.

Oral Answers to Questions

Bob Blackman Excerpts

Monday 5th December 2022 Commons Chamber

[The Minister for Employment (Guy Opperman)]

I am slightly puzzled by the hon. Gentleman’s question. Clearly, we did raise a significant proportion of benefits in line with inflation at the autumn statement. He will also be aware of the taper that was reduced to 55%, and the work on increased work allowances, additional earnings thresholds and the in-work progression—I could go on. All of those things are designed to assist and progress people in work.

[Bob Blackman (Harrow East) (Con)]

T4. My right hon. Friend will be aware that my private Member’s Bill on supported housing exempt accommodation is making its way through Parliament. He will also have seen the Inside Housing exposé that demonstrates that more than £1 billion is going out in housing benefit to providers. Many of them are providing an important service for vulnerable people, but a large number of rogue landlords are ripping off the system. Will he undertake a review to make sure that people who are claiming this benefit are properly assessed and provided with the support they need?

[Mel Stride]

I recognise the extraordinary work that my hon. Friend has done over many years to campaign for those in social housing, private housing and also, indeed, those who are homeless. I fully support his Bill. It is absolutely right that we clamp down on these rogue landlords. I think I recall him saying in this House how he had examples of those who were supposed to be supporting people living in their accommodation simply knocking on the door, calling up the stairs to say, “Are you alright?” and then leaving. That is completely and utterly unacceptable. I look forward to the progress of his Bill.

DWP Estate: Office Closures

Bob Blackman Excerpts

Thursday 17th March 2022 Commons Chamber

[David Rutley]

On our plans, we have, as I said, been working closely with colleagues and PCS over recent months. Around 12,000 colleagues will be moving from one site to another that is in close proximity—that will involve around 28 sites. Around 1,300 colleagues could be involved at sites where there is no other strategic site nearby. We are looking at what opportunities there are within the DWP and at what other opportunities there might be across other Government Departments. We have seen in other areas how this can work, and we are committed to doing that. Clearly, we will look at any other options that might work for those individuals.

Let me turn to the impact on the local economies. There are not normally too many people involved on each individual site, but, clearly, we have been working very hard to strengthen local economies, with the opening of a large number of new jobcentres. Again, I stress that this is about back-of house roles. This will not impact on jobcentres and the customer-facing interactions within the constituencies.

[Bob Blackman (Harrow East) (Con)]

I think that this would have been much better dealt with in a statement rather than requiring an urgent question. I understand that an office in a neighbouring constituency will be closing, so I urge my hon. Friend to make sure that we notify not just MPs in the constituency where the office is closing, but MPs in neighbouring constituencies, such as mine, where, for example, people will be travelling to work in those places and will be affected.

Oral Answers to Questions

Bob Blackman Excerpts

Monday 7th February 2022 Commons Chamber

[David Rutley]

We have a full plan for jobs, which sets out a huge range of initiatives from kickstart for the young through to SWAPs—sector-based work academy programmes—and restart, and even a midlife MOT. Those are incredibly important tools that will help people get their children into a better financial situation. Of course, childcare is also available. We spend about £6 billion a year to support childcare. We need to make sure, as the Secretary of State said, that we make that work better for the families who rely on it.

[Bob Blackman (Harrow East) (Con)]

I completely agree with my hon. Friend that the best route out of poverty is work. By lowering the taper on universal credit, we are enabling people to get into work and retain their benefits. Does he agree that that combination has to be seen through the prism of encouraging people to work and to earn their own living?

[David Rutley]

I strongly agree. I have seen the amazing work my hon. Friend does in his constituency and did previously in Brent and he sets out our clear direction. Through our plan for jobs, and now, in a time of record vacancies, we are putting huge focus on the Way to Work, which I think he will agree provides even more incentives for those getting closer to job readiness to move into a job and then advance their career.

Underpayment of Benefits: Compensation

Bob Blackman Excerpts

Thursday 13th January 2022 Commons Chamber

[David Rutley]

The hon. Gentleman has made a number of points. Arrears have already been paid to the 118,000, but the team are still in place, so when people are deceased and the surviving parties feel, on the basis of the report, that they could be eligible to receive such arrears, they can do so. I have already explained how those who feel they should receive further compensation can find out more about the process of investigating that. I agree with the hon. Gentleman that we need to do more to increase people’s awareness of the pension credits that are available. He also mentioned people with vulnerabilities. We want to help those people, which is why we established the household support fund and made additional funds available in Scotland as well.

[Bob Blackman (Harrow East) (Con)]

During the period of the inquiry the benefits system was incredibly complicated, involving many mutually exclusive benefits. I well remember talking on the helplines to civil servants who did not know which elements were mutually exclusive and which were not. Will my hon. Friend bear in mind the need to ensure that the system is straightforward, that people can understand it, and that people are paid the compensation and the benefits they are due? We are talking about the most vulnerable members of society.

[David Rutley]

My hon. Friend has made some good points. I know that he has a proven track record in this area, given his campaigning work both locally and nationally. The benefits system is indeed complicated. Universal credit has helped to simplify it by putting benefits into a single bundle, but as the new Minister on the welfare delivery block, I am aware that the system is still complex even under the universal credit banner. I shall be working hard to ensure that we can communicate clearly with some of those most vulnerable people in explaining what benefits are available; and, as I have said, we will review the report and see what further lessons can be learnt.

Oral Answers to Questions

Bob Blackman Excerpts

Monday 8th November 2021 Commons Chamber

[Dr Coffey]

Given that it was a temporary uplift, recognising the effect of aspects of the pandemic on people new to benefits, no impact assessment was undertaken. With the removal of the temporary uplift, therefore, no impact assessment has been undertaken either.

[Bob Blackman (Harrow East) (Con)]

The cut to the taper rate from 63% to 55% was clearly a vital measure to support people on low incomes. What consideration has my right hon. Friend given to lowering the taper rate further so that we can ensure that people who go to work continue to work and benefit as a result?

[Dr Coffey]

I congratulate my hon. Friend on championing the announcement of the reduction of the taper rate from 63% to 55%. He may be aware that that was the original design of the universal credit system. The Chancellor agreed with me and the Prime Minister that, in trying to ensure that work pays, it was the right moment to do it. It recognises the labour market opportunities and makes sure that people are better off working. With my right hon. Friend the Chancellor having already provided for costs of about £2.5 billion annually, I am not convinced that we will seek to change the taper rate further; instead, we will be seeking to ensure that all the current job vacancies are taken up so that work really does pay.

Oral Answers to Questions

Bob Blackman Excerpts

Monday 8th March 2021 Commons Chamber

[Bob Blackman (Harrow East) (Con)]

How many and what proportion of benefit claimants are in rent arrears.

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

We do not collect information about individuals’ rent accounts. For universal credit claimants with rent arrears, alternative payment arrangements and support with budgeting are available. In 2020-21, we are projected to spend almost £30 billion on housing benefit and the housing element of universal credit to support people with their housing costs.

[Bob Blackman [V]]

I thank my hon. Friend for that answer. The evidence produced by the National Residential Landlords Association and a lot of housing charities demonstrates that rent arrears are growing and growing very fast such that they will probably never be repaid. What action will my hon. Friend take to ensure that rent arrears are eliminated and further assistance is provided to people who genuinely cannot afford to pay their rent?

[Will Quince]

I thank my hon. Friend for his question. He is a strong advocate on these issues. As I say, managed payment to a landlord is available where universal credit claimants are unable to manage monthly payments and are at risk of financial harm. That can be requested by the tenant, landlord or work coach. Our relatively new online tool makes it easier for landlords to request a managed payment to landlords. UC also enables a landlord to request recovery of rent when a UC claimant is in arrears or once a tenancy reaches two months’ rent arrears. I agree to some extent with my hon. Friend. Rent arrears concern me too and we continue to monitor the situation very closely.

Income Tax (Charge)

Bob Blackman Excerpts

Thursday 4th March 2021 Commons Chamber

[Bob Blackman (Harrow East) (Con) [V]]

It is a pleasure to follow the hon. Member for Nottingham East (Nadia Whittome). The Budget obviously has to be set against the situation in which we found ourselves in recovering from the pandemic, and the Chancellor and his team are to be congratulated on ensuring that we have balanced the position between encouraging industry and commerce to reopen but, at the same time, supporting people who are going through the pandemic in a difficult fashion. I strongly support all the measures that the Chancellor announced in the Budget.

There are four areas, however, that need to be explored yet further. On the position on remediating cladding, when the Secretary of State for Housing, Communities and Local Government announced the new scheme for dealing with high-rise blocks, it was said at the same time that the loan scheme would be announced by the Chancellor during the Budget process. At the moment, we have not heard that, and clearly, a large number of leaseholders will want to know the details. Personally, I take the strong view that leaseholders should not have to contribute a penny and I reserve my position on where we stand until we hear the details of the loan scheme. So, clearly, that is a matter of concern.

The estimate of the number of private tenants in rent arrears has soared during the pandemic and, clearly, a day of reckoning is coming. It is not clear what the Government’s strategy will be to ensure that those rent arrears are cleared to the benefit of either tenants or, indeed, landlords who depend on that income for their ability to finance themselves. That needs further explanation, and I hope that my right hon. Friend the Financial Secretary to the Treasury will be able to answer that during the wind-up to the debate.

Another vital issue is pensions. The Chancellor has chosen to freeze the lifetime allowance. There are concerns in a number of professions, including our medical professions. Doctors are saying that they have saved all the money that they can under the lifetime arrangements, so there is no incentive for them to continue working. That is a potential loss of skills that we can ill afford, particularly at a time when we are approaching a need for more doctors, nurses and medical professionals in our national health service.

Equally, of course, I am disappointed that the Chancellor has not announced any more funding to compensate the victims of the Equitable Life scandal. The reality is that those individuals saved for their retirement and intended to ensure that they had a decent income. They have been short-changed, I am afraid, as a result of the compensation scheme by the Government thus far. I look forward to the Chancellor coming forward with further funding. At the moment, £2.6 billion is owed. It is quite clear that the Chancellor has been able to find funding when it is necessary. These people are among the most vulnerable in our society and deserve our backing and support.

Equally challenging, I think, is the fact that our economy and savings regime have been shown to be extremely fragile. The pandemic has revealed that many people do not have money saved up to support themselves through difficult times. In future Budgets, I hope the Chancellor will bring forward incentives for people to save, not only for a rainy day but for their retirement and when they will need it next. In summary I strongly applaud what he and his team have been able to do to get us out of the pandemic, get employment back and get the economy working once again.

Oral Answers to Questions

Bob Blackman Excerpts

Monday 14th September 2020 Commons Chamber

[Guy Opperman]

Any customer with a building society or credit union account will be able to continue to access their benefit or pension payments at a post office, even after the closure of the Post Office card account, including all bank accounts. There is also the ability to open a basic bank account, for which assistance can be given.

[Bob Blackman (Harrow East) (Con)]

What steps her Department is taking to ensure that welfare benefits for rent are paid to landlords to prevent rental arrears building up.

[The Parliamentary Under-Secretary of State for Work and Pensions (Will Quince)]

As my hon. Friend knows, alternative payment arrangements are already available to enable housing costs to be paid directly to the landlord. We have listened to feedback, and in May we introduced a new online system for private landlords, so that claimants who struggle with managing their money get the right support promptly. Landlords can now request that a universal credit tenant’s rent is paid directly to them online, rather than by email or post.

[Bob Blackman [V]]

I thank my hon. Friend for his answer. As he will know, it is estimated that 125,000 people are now in rent arrears, with rent not being paid to landlords. Many of those people will be in receipt of either universal credit or housing benefit. What steps can he take to ensure that that rent will be paid to landlords and to prevent spiralling debts that are impossible for people to repay, so that landlords are paid their rent and tenants do not fall into unnecessary rent arrears?

[Will Quince]

I thank my hon. Friend for that question. He is a passionate and knowledgeable advocate on housing issues, and I always listen carefully to his representations. Alternative payment arrangements such as direct payment to landlords can be requested by the tenant, landlord or work coach, but if there is more that we can do, I am happy to explore it. I regularly meet my counterpart at the Ministry of Housing, Communities and Local Government to discuss these issues, and I am happy to meet my hon. Friend.

Universal Credit: Court of Appeal Judgment

Bob Blackman Excerpts

Thursday 25th June 2020 Commons Chamber

[Mr Speaker]

Ground control to first officer Bob Blackman.

[Bob Blackman (Harrow East) (Con) [V]]

If you knew the broadband experience in north London, Mr Speaker, you would know why I need to wear this headset.

One advantage of the universal credit system is that it takes input from claimants that would otherwise have to be re-input several times, resulting in the correct level of benefit, but one problem is that it does not deal with the exceptions. Could my hon. Friend consider a system whereby, when people suddenly see huge increases in their pay and therefore a reduction in benefits, an alert is triggered to allow someone to look at what is going on and correct the position?

[Will Quince]

I thank my hon. Friend. That is a helpful suggestion and certainly one that I will be exploring. He is right to extol the virtues of real-time earnings information. Among many other reasons, it is what makes universal credit much superior to the legacy benefits system, because we are able to ensure that as people’s income fluctuates their support can fluctuate too. His suggestion is a good one, and it is one that I will be looking at along with a suite of numerous other measures no doubt. I would be very happy to meet him to discuss it in further detail.