Fuel Poverty

Charles Hendry Excerpts

Wednesday 19th January 2011 Westminster Hall

[The Minister of State, Department of Energy and Climate Change (Charles Hendry)]

It is a pleasure to serve under your chairmanship, Mr Gray. I congratulate the hon. Member for Islwyn (Chris Evans) on securing this debate and thank him for the interest that he has shown in this incredibly important issue. It is vital for his constituents, for Wales in general and for the country as a whole. I also congratulate him on the comprehensive way in which he outlined his thinking and his assessment of the challenges that we face. I reassure him from the outset that we share the same objectives. We both recognise where things have not been working, and we are both determined to do better. I look forward to working with him, as we try to make progress on the issues over the coming years.

I have also been encouraged by the contributions of my hon. Friends the Members for Hexham (Guy Opperman) and for Suffolk Coastal (Dr Coffey), and the hon. Members for Ynys Môn (Albert Owen) and for Brecon and Radnorshire (Roger Williams), as well as the extremely constructive contributions of many other hon. Members who have intervened in the debate, during which the full range of issues that affect fuel poverty have been considered. That breadth has made it extremely constructive.

Reference has been made to the Fuel Poverty Advisory Group, and I would like to put on record my respect and admiration for that group’s work, particularly the incredibly assiduous work of its chairman, Derek Lickorish, in drawing attention to the issues and how we should seek to address them.

The figures for fuel poverty, which have been set out by the hon. Member for Islwyn, make it clear that the situation in Wales is worse than in much of the UK as a whole. From 2005 to 2008, the number of households in fuel poverty rose from 2.5 million to 4.5 million, and it is estimated by many organisations that today’s figure is probably 5 million, so it has doubled over the past five years. In Wales, 26% of households—332,000 of them—are estimated to be in fuel poverty. That figure has more than doubled over the past six years. It is, therefore, absolutely clear that more needs to be done to address the problem. As the hon. Member for Liverpool, Wavertree (Luciana Berger) has said, this is not about rhetoric, but action.

The hon. Member for Ynys Môn talked about the importance of targets. They are important, but every bit as important as a target is a road map—a strategy for how one intends to meet the target. What we have lacked lately is a strategy on how to meet ambitious targets. The hon. Member for Liverpool, Wavertree said that we need action, not rhetoric, and that is exactly what we are determined to put in place. However, given what we inherited on the issue, we cannot continue to pretend that the previous policy was working. We need a different approach and there needs to be much greater urgency in how we address the issue.

Historically, Warm Front has been one of the main vehicles for trying to achieve that. I have no doubt that Warm Front has done much good work, but it has simply not been up to the scale of the challenge. Between 2008-11, Warm Front spent more than £1.1 billion helping 580,000 homes. In 2009-10 alone, it assisted 210,000 households by introducing 112,000 heating measures and 82,000 insulation measures. That will help to improve the standard assessment procedure rating of those properties from 33 to 66 points on average, which is the equivalent of an energy efficiency rating increase from band F to band D. The scheme has, therefore, been doing a good job on energy efficiency, which has led to average savings of £650 and more in the running costs of those households.

Those are real benefits, but, as other hon. Members have said, particularly my hon. Friend the Member for Suffolk Coastal, they have been dwarfed by the scale of the problem. The Association for the Conservation of Energy estimates that a quarter of the homes supported by Warm Front are in fuel poverty. Therefore, even at the peak of its work, when Warm Front was helping 200,000 households a year, only 50,000 of those were in fuel poverty. Some 5 million homes are estimated to be in fuel poverty, so it would take 100 years, using Warm Front, to deal with the problem. That is simply not adequate.

The vast demand for the Warm Front service has highlighted the problems, which is why we had to announce in December that the budget for this year had been allocated and was fully subscribed and that we could take no new applications in this financial year. We will still help 130,000 households in this financial year, and we expect the 55,000 jobs that are still in the queue to be completed by March. The measure is, undoubtedly, temporary and the scheme will open for new applications from next year. However, Warm Front has clearly not been able to deal with the scale of the problem, and we need a better approach.

Warm Front will continue for the next two years with a budget of £110 million in the first year and £100 million thereafter, as we get new measures that we think are more fit for purpose up to speed. We are consulting on the eligibility criteria, so that we can ensure that, for its remaining period, Warm Front is more targeted on the most vulnerable people, who are likely to be those on income-related benefits. Warm Front will be more targeted on the least energy efficient homes in particular, so that it can be more effective. Alongside that, we are committed to maintaining winter fuel payments, which were planned by the previous Administration, at a higher rate of support this winter.

There were some questions about how the cold weather payment would work, and I am keen to receive more information from the hon. Member for Strangford (Jim Shannon) about his concerns. It strikes me as a particularly well-targeted benefit. It is automatic and based on a postcode approach. When the temperatures in a postcode trigger a payment for those who qualify because of the benefits that they receive, they should receive it automatically. If the hon. Gentleman would like to write to the Department with his concerns, we would be keen to respond to them in more detail to ensure that the scheme is working as effectively as possible.

We are also committed to doing more to work with the energy companies to identify vulnerable customers. The energy rebate scheme has been an extremely effective mechanism. It has matched information from the Department for Work and Pensions about those who are on pension credits with the consumers of each energy company. That has enabled the companies to target those people with an £80 discount on their electricity bills, which has enabled 200,000 households to benefit to the tune of £16.5 million in total, with additional running costs paid by the energy companies themselves. That shows the benefits of the Government and industry working together.

We are determined to build on the success of that scheme through the warm home discount, which will also help to address the issue—this was mentioned by the hon. Member for Islwyn earlier—of hidden fuel poverty for people who do not necessarily come forward. It will require the energy companies to give a greater discount and to target it on the most vulnerable customers, sharing more information about other people who are in receipt of benefits. We expect it to be £140 a year, which almost doubles the discount on electricity bills. We are also looking at how we can spread the breadth of that for low-income families, those with long-term illnesses and those with disabilities, which are issues that have been raised in this debate. We are in touch with Macmillan to try to make this scheme work for those homes with someone suffering from cancer, for whom we all have tremendous sympathy and wish to help as much as possible. The scheme will be mandatory and worth £1.1 billion over four years. We expect it to help 2 million households a year.

Against that background, we also believe that the time is right for a fuel poverty review, and I am grateful for the recognition and support that it has received from hon. Members who have spoken this morning. It will ensure that the available resources are focused most effectively on tackling the problems underlying fuel poverty. It will be an independent review of the target and the definition of fuel poverty. We believe that that is the right place to start. Given the failure so far to meet the targets that have been set, it is right that the target and the definition should be the starting point. Additionally, if we are to have someone truly independent to chair the review, we are keen that they should also help to frame its terms of reference and its priorities. It will be fundamental in helping us to assess what will be the right measures to deal with the challenges.

We have heard a significant amount—understandably so—from hon. Members on both sides of the House about their concerns about the domestic oil market and the liquefied petroleum gas market. I want to make it absolutely clear that we understand those concerns. As a Member of Parliament, this is the largest issue raised in letters in my constituency postbag. As a Minister, it is the largest element of the letters in my ministerial postbag that express concerns to me in the Department. I have no doubt whatsoever that many hon. Members and members of the public do not believe that the market has been working as effectively as it should.

We recognise that many issues can affect prices—refinery capacity, stock levels, distribution costs, retail margins and exchange rates all have a role to play—and we are liaising with the Office of Fair Trading, which has the responsibility to consider any example of market failure. What has struck me in many of the letters that I have received and in the contribution of the hon. Member for Brecon and Radnorshire is the specific—not anecdotal—examples of where things have not worked as we would expect them to. I hope that the Office of Fair Trading will consider those matters very carefully. It is currently consulting on its annual plan and on proposals to prioritise markets impacted by high, rising and volatile commodity prices. The Department of Energy and Climate Change supports such an independent assessment of the off-gas grid supply issues for consumers and competition in the relevant markets.

Many issues need to be addressed in this context. However, we also need to consider how we address these matters more fundamentally. There are plans to extend the gas grid, but it is a slow process and we recognise the challenges that exist. That is also why we have attached so much importance to taking forward the work on the renewable heat incentive. We want to encourage those people who are off-gas grid to look at other renewable ways of heating their homes and providing hot water. The renewable heat incentive, on which details will be announced shortly, will be a crucial way to try to deliver on that.

[Albert Owen]

The Minister is very skilful in his reply. He mentioned the apparent failings of the Office of Fair Trading. Will he consider—I am asking for a consideration—whether DECC will look at the work done by Ofgem on the on-grid and by the OFT on the off-grid? Will he consider the comparisons and think about whether there should be a single body dealing with the matter, because the complexity of making reports to the OFT, which must then do so to the Competition Commission, does not benefit vulnerable people in those areas? I ask him as a DECC Minister to go back to his officials, look at those comparisons and come up with a possible regulator for the off-grid in the future.

[Charles Hendry]

If the hon. Gentleman looks at some of the speeches that I made when I was the Opposition spokesman, he will see that I raised those exact issues. It has been argued that there are many competitive companies in this area. We have heard about some of the challenges to the market in this morning’s contributions. The matter is so important—it is such an enormous part of so many people’s household budgets—that we are determined to ensure that we get the policy right. We will consider how the market is working and the role that the OFT can take, which is primarily independent in its ability to assess these matters. We will also look at the role of Ofgem, as we reform its role as a regulator. It is critical that we learn a great deal from the lessons of this winter.

[Roger Williams]

I am encouraged by the Minister’s commitment to engage with the Office of Fair Trading in these issues. The OFT did eventually relent and conduct an inquiry into liquefied petroleum gas supplies. Customers now have greater power to shop around for better supplies of LPG, but they often do not understand what they can achieve by doing so. A publicity campaign could result in real savings for those customers.

[Charles Hendry]

There is a great deal in what the hon. Gentleman says not just about the benefits of shopping around, but about people understanding the benefits of buying early. The price increase happened extremely quickly. It rose from 40p at the beginning of December to 70p within two or three weeks. More people should be ordering in October and November. I hope that they will not have the experience that the hon. Gentleman had of only getting a partial delivery. We need to ensure that people understand that issue more fully.

The most important change that we need to consider is whether to take a fundamentally different approach to energy efficiency. In this country, we have some of the least energy efficient housing in Europe. From 2012, the green deal, which is part of Energy Bill, will provide the opportunity for householders to take action to improve the energy efficiency of their homes and to protect themselves against energy price rises through greater energy efficiency. We are also introducing a new energy company obligation to replace both the carbon emissions reduction target and the community energy saving programme. That will do more to help the poorest and the most vulnerable consumers and it will offer basic heating alongside insulation.

The key to the green deal is that the consumer should receive the benefit before they have to pay for it. We also hope that it will be of benefit to people who are in private rented accommodation, which is often the most difficult area to deal with. The landlord will no longer have to pay up front to cover the costs because they will be recovered over time from the people living in that property, as a result of a small addition to the Energy Bill. We hope that the landlords will decide to do that work voluntarily, but the Energy Bill will provide powers to require that work to be done, including a new power for local authorities from 2015 to require action to improve the worst performing homes. As the Energy Bill goes through the other place and, ultimately, the House of Commons, we are keen to discuss much of the detail and to ensure that we deal with the matter in the most effective way possible.

[Sir Robert Smith]

The hon. Member for Suffolk Coastal (Dr Coffey) raised the fact that a lot of the early talk about the green deal related to measures such as the physical insulation of the home. Has there been any discussion with suppliers about expanding the green deal or working with installers to put more efficient equipment into the home? Is there any way that that can be integrated into the green deal?

[Charles Hendry]

The golden rule with the green deal is that the saving has to be greater than the long-term cost. Accordingly, measures can be considered—for example, more efficient boilers and thermostat controls—that will help to meet that energy efficiency goal and to fit within the total golden rule that I have mentioned.

The root of the problem of fuel poverty is that price rises and changes are reflected in the cost of energy. I am very disappointed that most energy suppliers announced price increases before the winter. I join the hon. Member for Islwyn in paying tribute to EDF, which deferred a price increase until after the winter. We should recognise good practice where it occurs, and EDF’s customers will recognise and appreciate such action. In addition, we want a complete end to retrospective increases, where customers are only told after an increase has come in that it is going to happen. We want to do more to help consumers switch by requiring more helpful information to be provided on bills, and we are pleased that Ofgem has announced a market review to consider the large increase that it has seen in the profit margins of such companies.

As the hon. Member for West Aberdeenshire and Kincardine (Sir Robert Smith) mentioned, rising commodity prices have been reflected in consumer prices. The increase has been on a rising trajectory, and I think that most hon. Members would assume that the price of oil—currently, $90-plus a barrel—will continue to increase. We are looking to the same companies to rebuild our energy infrastructure. Some £200 billion needs to be found to upgrade our energy infrastructure, because of the lack of investment over recent decades. Accordingly, an enormous amount needs to be done by the companies and we need to recognise that. I am pleased by Ofgem’s work and by the evidence that Alistair Buchanan gave to the Select Committee on Energy and Climate Change yesterday. I am in absolutely no doubt whatsoever about the robustness and thoroughness of the Select Committee’s investigation and the real powers that it has to address these issues.

Once again, I congratulate the hon. Member for Islwyn not only on securing the debate, but on giving hon. Members the chance to address these issues at an important time of year, when they are very much on people’s minds. I also congratulate him on the constructive and thoughtful way in which he introduced the debate.