Charlie Elphicke
Main Page: Charlie Elphicke (Independent - Dover)(10 years, 7 months ago)
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Guy Opperman
As a barrister, I spent two and a half years without a contract. With respect, I therefore suggest I do have some experience of that, with no contract whatsoever. I accept that it is right that this House is addressing these issues, and it is right that we are collecting and assessing evidence. I welcome the fact that the Secretary of State has put in place the consultation and that over this winter we will be obtaining evidence on this issue.
Charlie Elphicke (Dover) (Con)
One thing that strikes me is that there is a big difference between employment and self-employment. Is it not important that we are clear which of those zero-hours contracts relate to self-employment and which to contracted employment, and are therefore not being used appropriately?
Guy Opperman
My hon. Friend makes a fair point. The shadow Secretary of State said that the jobs figures are not satisfactory, but he also accepted that we in the north-east are delighted that the jobs figures are finally improving significantly. Youth unemployment has fallen by 7,000 since February and is now back to the level of May 2010. Adult unemployment in the north-east has fallen, too.
Guy Opperman
I will not, because a number of people wish to speak.
My final point is that we need to widen the terms of the debate on zero-hours contracts to consider the minimum wage and the living wage. I welcome the work of the Archbishop of York. I should declare that I serve in the High Pay Centre with such notable right-wingers as the hon. Member for Brighton, Pavilion (Caroline Lucas), who leads the Green party in this House, and the TUC general secretary, Frances O’Grady. We have been looking at not only high pay, but low pay; we have been trying to address the problems that definitely do exist and making the case that the living wage and the minimum wage need to be addressed and embraced as we go forward. I agree with the earlier point that it is bizarre that we have a subsidy system whereby tax credits, in effect, subsidise the employment of low-paid workers. That needs to be addressed.
The final point must surely be this: the living wage has been proven not only to save the taxpayer money in the longer term, but to improve productivity and to benefit the business. One need only look at the US retail giant Costco to see that. It has broken the mould, paying its staff $11.50 an hour compared with the federal minimum wage of $7.25 an hour. Its chief executive has said:
“We know it’s…more profitable in the long term to minimise employee turnover and maximise employee productivity, commitment and loyalty”
by paying a living wage. I certainly continue to support that.
Paul Farrelly (Newcastle-under-Lyme) (Lab)
Mr Speaker, I am glad to see that the House rota with Madam Deputy Speaker is working, so that you all know what guaranteed hours of work you have in this place.
With up to 1 million or more people subject nowadays to the sometimes pernicious insecurity of zero-hours contracts, it is timely that we return to this subject now that the House has returned. For me and for many people, not least those in the trade unions, it comes with a weary, sad sense of déjà vu. It was back in 1995, nearly 20 years ago now, when I worked at The Independent, that I remember first pursuing the issue of the abuse of zero-hours contracts, as they have come to be known. Those with long memories like mine will recall that the controversy was sparked by the case of Michael, a 17-year-old student in Glasgow who was asked to clock off and on up to four times a day at Burger King, and was sent home unpaid when there were not enough customers around. Burger King was then owned by Grand Metropolitan, part of the old-school “beerage”, and the irony was not lost at the time that its charitable arm, the Grand Met Trust, was in line to run a big, privatised careers service—of all things—in London.
Burger King eventually paid more than £100,000 in compensation to nearly 1,000 employees who had been either sent home or made to stand around, unpaid, until business picked up. Craig Bushey, Burger King’s then managing director in western Europe, said all the way back in 1995 that
“the action taken by Burger King puts this issue to rest and demonstrates our commitment to equitable employment practices.”
I do not know where Mr Bushey is now, but I wonder what he would have to say about Burger King still being right up there at the top of the list of users of these contracts, along with other high-street names ranging from Sports Direct to Wetherspoons.
However, by no means all, or the biggest or most successful, high-street names use these contracts. Tesco, Sainsbury’s and Morrisons, for example, see no need to use them; my hon. Friend the shadow Business Secretary also mentioned Asda. Responsible employers, they recognise a trade union, the Union of Shop, Distributive and Allied Workers. They negotiate with that union flexible contracts that provide workers with guaranteed hours, and other rights that most of us take for granted in a civilised society, but that also mean the work force can respond to fluctuations in consumer demand, as in other industries.
If Burger King’s Mr Bushey were still around, one might expect him and his counterparts to ask, “Why does my business need these contracts when these other great high-street names and other businesses do not?” One would certainly expect him, if only for damage limitation purposes, given the controversy now, to look at all his outlets to investigate what was happening in practice, and to see whether poorly paid, unrepresented workers were being abused these days in other ways. One would certainly expect him, having done so, to have no fear of engaging full on with the full-blown consultation and formal call for evidence over the use of these contracts which Labour’s motion calls for today.
Along with other Labour Members, I welcome the content and tone of the Secretary of State’s response to this debate and his plans for November. After all, there is a recent precedent: the last Labour Government did exactly the same in the run-up to the agency workers directive, another measure that we discussed to promote fairness in the workplace. I will say a little more about that in a moment. Following the debate in recent months, there is already ample evidence to support such a call, to look at the causes and sometimes deeply damaging effects of zero-hours contracts and short-hours working, and, indeed, how the agency workers legislation is functioning in practice.
We have mentioned examining the use of these contracts in respect of care workers and the effects on the care at home of the most elderly and vulnerable people in our society. We also need to look at their use in further and higher education, at their growing use in contracted out publicly commissioned services and the public sector, generally, and at their overall effect on the services provided. Last but not least, we need to examine their use in the private sector, on the high street and beyond, and their effect on young people and on families, on their further education and training, and, therefore, on our society and economy as a whole.
Charlie Elphicke
The hon. Gentleman is making a thoughtful and considered speech. My constituents in Dover and Deal are also deeply concerned about zero-hours contracts and that there should be fairness in the workplace. Does he agree that it is important that we understand how many of these contracts there are? The Office for National Statistics says that the number has not changed much over the past 10 years, whereas Unite gives a figure of 5 million and the Chartered Institute of Personnel and Development has another figure. Is it not really important that we nail down exactly how many of these sorts of cases there are?
Paul Farrelly
The hon. Gentleman is correct; getting the right statistics is absolutely germane to implementing proper evidence-based policy. Coming from Dover, he will appreciate the example cited by my hon. Friend the Member for Halifax (Mrs Riordan) from her constituency, which sounded tantamount to some of the practices employed at ports in years gone by.
Alison McGovern (Wirral South) (Lab)
I shall begin my contribution by continuing to quote from some of the people who kindly gave their view to the report that I and two colleagues undertook earlier this year. I pay tribute to my right hon. Friend the Member for Knowsley (Mr Howarth), whose idea it was that we do that. He was very insightful in encouraging me and my hon. Friend the Member for Liverpool, Wavertree (Luciana Berger) in our campaigning on the issue.
The people who shared their experience with us were brave to do so and I want their words to be heard in the House. The example that I gave when I intervened earlier shows the impact of zero-hours contracts on ordinary members of the work force. That person said:
“It has been very difficult as I want to move on with my life but can’t as I don’t know when and if I will be next out of work so this stops me from committing into anything financial like moving out or furthering my education more as I do not know if I will be in long term work as I am always waiting for them words that I am now a permanent employee. This has not only brought stress on myself but people that are nearest to me as it tends to be them that I vent my frustration to”.
That shows not only the economic impacts, but the social and emotional impacts of those contracts.
Somebody else told us that it was
“Awful. It’s depressing and demoralising. I feel I have no rights and constantly question ‘why am I even bothering to work?’ Some weeks it would be more beneficial for me to sign onto job seeker’s allowance”.
I am sure that is not what this Government want. It is certainly not what those of us on the Opposition Benches who believe in the dignity of work want to see, but I am guessing that it is not even what this Government want—people who feel that it might be better for them just to claim benefits.
Charlie Elphicke
The hon. Lady makes a very powerful speech. Does she welcome the fact that the Business Secretary held a review over the summer and is conducting a consultation? Does she, like the hon. Member for Newcastle-under-Lyme (Paul Farrelly), regret that more was not done in past times?
Alison McGovern
My grandfather, who was a great trade union rep, always told me: “When you go in and see the boss, never say you’ve done nothing; always say you’ve not done enough.” I think my hon. Friend has learned that lesson.
The big problem is the one that I raised earlier with the Secretary of State, which is that the Government seem to be all over the shop with the number of people affected and what is really going on. My only regret is that they did not take the opportunity of the summer to clear the matter up properly. We will engage with the Government and move forward to try to get a resolution, especially on the care sector, which is very important to me. I shall come on to that.
First, I want to say something about values. Although the economics are extremely important, so are the values. Some of the worst effects of zero-hours contracts are felt not where people have a high level of skills, but where people have little other option. In the care sector, for example, workers often have a low level of skills and are often women, possibly later in their career, who already have little power in the workplace. When zero-hours contracts are used in place of proper management, they are left in a terribly vulnerable position. It leaves them, in effect, begging for work. To me the indignity of begging is not tolerable. It is not tolerable for people to beg on the street and it is not tolerable for people to beg for work. That is what is wrong with zero-hours contracts. They risk far too much power being put on one side of the table in discussion of the contract of employment. This is an economic issue, of course, but it is a question of how we want to live together and relate to each other in society.
We are storing up some serious economic problems with zero-hours contracts. In the short term they involve a cost because people’s income is likely to be reduced as a result of their underemployment. If they are wasting time constantly trying to get more hours, as we heard in our survey, people have no time left to find another job, which might be a better job and might improve their prospects, which would, in turn, improve their and their family’s capacity to spend money and keep our economy going. Also, the insecurity that they are suffering means that in the short term they cannot commit or make spending choices that would otherwise be helpful.
By the way, we heard examples of people who were constantly told that they were going to get more hours than they did. That short-term impact of feeling that they would have money coming in and then finding that they did not has a massive knock-on effect on the rest of our economy, but it does not affect the whole economy equally or in the same way. The parts of the country with a lower skills base are much more likely to suffer from this, so zero-hours contracts feed into the imbalanced economy that we already have.
There are long-term economic effects from such insecurity. I quoted earlier from one of the people in our report speaking about their inability to invest in themselves, for example by going back to school, college or university and making a long-term choice to improve their prospects, which they felt unable to do because they did not know what was going on at work. Similarly, people were unable to get a mortgage or decide to make a long-term investment in their housing, which will have a knock-on impact. A further effect is the impact on the skills base of our country.
I am aware that in the case of students, who have been mentioned as an example, zero-hours contracts are a fair arrangement. There is no power imbalance and that is fine. I am also aware that for some people on zero-hours contracts there is an investment in their skills. But do the Government think it is more or less likely that employers in this country would invest in the skills of people who had permanent, stable contracts or those whom they had put on zero-hours contracts? I think that the skills base in particular parts of the country will inevitably diminish as a result of this so-called flexibility in the labour market.
Zero-hours contracts clearly do not affect every part of the country in the same way. The Merseyside city region has developed well over recent years—against expectations, I think—and we did much better through the recession than anyone thought we would. I am extremely proud that the Liverpool city region is doing well—no one will catch me running it down. However, the biggest barrier to Merseyside’s development is our people’s level of skills. We cannot afford to have employers who are not committed to investing in our people, not just because it is bad for our people today and they do not get the opportunity to improve themselves, but because it stores up problems. If the Government are not prepared to take this matter seriously because of concerns about the amount of money people will have in their pockets, I hope that they will take seriously the long-term impact such contracts have on the prospects for a balanced economy. I wanted to ask the Secretary of State to include the impact on skills in his review and consultation. He is no longer here, but I am sure that the Minister will pass on the request.
What is the solution? I am sure that it will come as no great shock to the House to learn that I am extremely supportive of the Labour policies outlined in the motion. I am incredibly pleased that the leader of my party has chosen to take such a stand on this issue. It is not fair to say that the previous Labour Government did not act to protect vulnerable people in the work force. One of our greatest achievements was the national minimum wage. The regulations that implement it contain all kinds of requirements to ensure that people earn a decent amount of money. That is at the heart of this debate. I think that we ought to be extremely proud of that institution that protects people in our country.
However, it is right that we should go further, and it is absolutely right that we should crack down on exclusivity and look at the people who work regular hours but whose employers are not prepared to commit and give them a proper contract. In the short term, the report that colleagues and I produced suggests a code of practice, and that has been the first stage in our discussions with employers and others. I think that we can get on with that. If there are employers who want to discuss that with us, as there are in Merseyside, we should do so.
I also want briefly to pay tribute to Unison for its work as a trade union and for its ethical care charter. It is a shame that the right hon. Member for Bermondsey and Old Southwark (Simon Hughes) did not congratulate Southwark council—I speak with a slight interest, as I am a former deputy leader of the Southwark Labour group—on adopting the stance that Unison did a good job in articulating what is needed in the care sector. We know that in that sector zero-hours contracts are wrapped up in a whole other agenda about ensuring that people have proper dignity and respect. I hope that Ministers will focus their review on what is going on in the care sector. There might be whole swathes of the economy where there are fewer problems, but there most certainly are problems in the care sector, and I hope that Ministers will pay attention to that.
Julie Elliott
I agree. In fact, those people face difficulties in getting not just a mortgage, but a rental agreement, because they are not classified as an employee.
We need to take a more holistic approach to reforming the labour market. We need to understand that zero-hours contracts are just one of many ways that people in this country are having their rights eroded and their living standards squeezed. Energy costs, food costs, rail fares and private rental costs are hitting people’s pockets on the one hand, and unfair working practices are making them feel insecure for their incomes on the other.
The Labour party, like everyone in Britain, wants to see economic growth, but there is more than a lingering sense that sustained economic growth, when it comes, will not halt this cost of living crisis, because rail fares will still go up, the price of food will still soar and the cost of rent will continue to go through the roof. The hundreds of thousands of Britons who are on zero-hour contracts, temporary contracts or the minimum wage will not see the fruits of that growth.
Julie Elliott
No. I am going to carry on so that others have a chance to speak.
Many lost their jobs or were forced to accept stagnant wages during the downturn, but they are seeing none of the proceeds of growth during the upturn. Those in work are earning, on average, £1,500 a year less than they were in 2010, while others have no choice but to put up with zero-hours contracts. Meanwhile, those out of work have been left on the failing Work programme.
The Institute for Fiscal Studies has calculated that for every pound spent paying the living wage, the Treasury saves 50p through not needing to pay tax credits and benefits. The Resolution Foundation has calculated that if everyone receiving the minimum wage received the living wage, there would be a £2.2 billion net saving, comprised of higher income tax and national insurance receipts. There is growing evidence that living wages boost productivity, motivation and performance and reduce the leaver and absentee rates, thereby offsetting the cost of the higher wage. The people who reject this analysis are the same people who said that the national minimum wage would lead to vastly higher levels of unemployment, but they were wrong—it simply led to higher wages.
I have welcomed the Government’s review of zero-hours contracts, but I think it is wholly insufficient. Indeed, parliamentary questions tabled by my hon. Friend the Member for Streatham (Mr Umunna) have found out that the Government have allocated all of three officials to the consultation. They are holding informal discussions with stakeholders without any formal calls for evidence or consultation. The irony that these three officials are looking into zero-hours contracts on a part-time basis should be lost on no one.
Reforming zero-hours contracts and increasing the number of people on the living wage is not just the right thing to do for hard-working people; it will also be good for the economy. Instead of shares for rights, we need to improve working conditions and boost wages. It is an injustice too far to expect people to live a life of permanent uncertainty, and I urge the Government to take a small step that will make a big difference.
Mr Brooks Newmark (Braintree) (Con)
I am delighted to follow the hon. Member for Wigan (Lisa Nandy) and I have a feeling we are in danger of violently agreeing with one another—I do not think there is any Government Member who does not agree that we should be stamping out abuses, and as we heard, the Government are beginning a consultation to look into that issue. However, as we heard from my hon. Friend the Member for Mid Norfolk (George Freeman), it is the responsibility of the Government to turn things around—particularly given the mess we inherited in 2010—and to create growth and jobs. As we heard from my right hon. Friend the Prime Minister during Prime Minister’s questions, we have created more than 1.5 million new private sector jobs, including 1 million net new jobs. Last week the IMF turned around its criticism of the UK from a month earlier, and said that compared with the rest of the world, the UK is doing pretty well. Growth is returning, which is good news, and jobs are being created.
I do not think any Labour Member said that they completely oppose zero-hours contracts, which is because an economy needs flexibility on both sides. As we heard from the Secretary of State, the elderly want flexibility in employment, for example, as do young students or young mothers who have child care and do not necessarily have natural fixed hours. Zero-hours contracts can suit a number of people in our economy. I listened carefully to what Opposition Members said, and it is important to have robust employment protections. As we heard from the Secretary of State, and as we will no doubt soon hear from the Minister, the Government are beginning a consultation to look into the practices raised by Labour Members. I oppose such practices as strongly as they do.
The previous Government did nothing to investigate how zero-hours contracts were used when they were in power. Is any Member aware of an investigation into that issue during Labour’s 13 years in power? In fact, according to the Office for National Statistics, in 2000 there were 225,000 people on zero-hours contracts.
Charlie Elphicke
Has my hon. Friend also noticed that the Opposition raised the issue of blacklisting, about which they also did nothing whatsoever when in government?
Mr Newmark
My hon. Friend is right, and I point the finger at several Labour-run councils in London that use zero-hours contracts: Tower Hamlets, Ealing, Merton, Hounslow and Newham. Those councils do not provide guaranteed hours or any such thing. Are Labour councils stopping the use of zero-hours contracts? Not a bit of it. The Government, however, have helped the low-paid by taking more than 2 million people out of tax altogether, and cutting taxation for another 25 million people. That is what the Government should be doing—encouraging jobs and protecting those on low pay.
As we have heard, the Government have been doing a good job trying to create jobs in the private sector, but we must protect people against the abuses to which Opposition Members referred. We heard wonderful statistics from my hon. Friend the Member for Mid Norfolk, who mentioned the number of jobs created in the private sector. I repeat: 1 million net jobs have been created, even though, as we heard in Prime Minister’s questions, Labour Members predicted 1 million job losses. The Government have been doing a good job.
As someone who is a champion of women, and the founder of Women2Win, I note there are now more women in work today than ever before in our history, which is good. As the hon. Member for Wigan said, however, we must also protect those women who need flexible hours from abuses. I believe and am confident that the Government will look into the abuses to which she referred, which we do not approve of or support.
There are, I think, about half a million job vacancies, some of which are on zero-hours contracts. That is a good thing and gives people the opportunity to get on the employment ladder. Overall, I believe the Government are doing a good job. Statistics are coming out, and in the past week alone, British manufacturers have said that they have seen the strongest growth on record, breaking the figure for every quarter since 1989. That proves that the Chancellor has been rebalancing the economy. That is the challenge we inherited from the previous Government. We over-relied on the financial services sector, and the Chancellor is rebalancing the economy.
Charlie Elphicke (Dover) (Con)
It is a pleasure to follow the hon. Member for Wrexham (Ian Lucas), if only to rebut so much of what he says. My constituents in Dover and Deal are understandably concerned about zero-hours contracts. I represent a port. Many in the ports and maritime sectors are, and have been for many years, on zero-hours contracts and have informal working arrangements with their employers. Many of my constituents work in social care and frequently raise their concerns about zero-hours contracts. I have told them that I will raise those issues in the House of Commons so that Ministers and the Government are aware of them.
There is a big difference between the Government and the Opposition. Labour Members have sat around since 1997, 2001 or whenever doing precisely nothing whatever about zero-hours contracts. Now they are in opposition, they suddenly raise the issue. Someone has raised it with them, and a few weeks later they have come to the House to say, “It is right that action is taken where things have gone wrong.” It takes a special cheek for the Opposition to come to the House and say, “We didn’t do anything about it for 13 years, but, right now, we expect immediate action.” That is not the right way to do things. They are politicising what is an important and delicate issue for many of our constituents, which is highly unhelpful.
My constituents have raised serious issues. Not every zero-hours contract is an abuse. Many people work for 30 or 40 hours a week on zero-hours contracts. As the hon. Member for Wrexham said, they have problems getting mortgages and tenancies because they do not have that baseline. I share those concerns and hope that the Government will consider carefully what can be done for people in that position. They have legitimate concerns and action ought to be taken.
Some people are preyed upon by their employers—they are given no hours, or given informal hours, and cannot plan their budgeting from week to week. That is unfair and it is right that the Government are looking at exclusivity. Frankly, those people are self-employed and should be allowed to seek work elsewhere. That would be a fair and just employer-employee relationship. The Government were right to look at that in the review in the summer. It would be right to focus on it in the consultation and to take action on so-called exclusivity clauses.
It is important that we understand our constituents’ concerns. When they come to our surgeries, they tell us that they are worried that if they raise the matter with their employer, they might not have a job by the end of the day. I have had many such cases, which I view with considerable concern. It is right that we work to rebalance the situation. The flipside, as all hon. Members know, is that, for many people, zero-hours contracts have the flexibility that works for their lives. How people live their lives and secure the flexibility they need in their employment is an important consideration.
The Government need to focus on achieving the important flexibility that many people need, but also on ensuring that people are not preyed on and exploited. I am a Conservative MP representing a constituency where there is a lot of deprivation and where many people are not well paid. An important part of the Conservative party is that it believes in protecting people. Yes, enterprise and profit are important, but there is a difference between profit and profiteering. We need to ensure that people who have unequal bargaining power can ensure they have the protection of the law they require to get a fair settlement. That is what the Government need to focus on, which they are doing. I welcome the action that the Secretary of State and the Conservative members of the departmental team are taking.
Ian Murray
The hon. Gentleman might be confusing self-employment with zero-hours contracts. It is particularly unfair for a Government Member to stand up and compare people on zero-hours contracts in the retail and home care sectors with those who work as barristers. That is not particularly helpful. It just shows how out of touch the Government are. I am sure that people watching this debate at home will draw their own conclusions from that, as many people in the Chamber have done.
I want to pay particular tribute to my hon. Friend the Member for Wirral South (Alison McGovern), who, along with a number colleagues, has produced a fantastic pamphlet on this issue. I would encourage the Minister—and, indeed, the hon. Member for Hexham—to read it and to look at the case studies and the conclusions about what is happening in the labour market. She gave us a lesson today when she said that no one should tell their boss that they had done nothing, and they should instead say that they had not done enough. I am sure that that is a lesson we will all be taking to the Leader of the Opposition the next time we speak to him.
The hon. Member for Burnley (Gordon Birtwistle) has spoken in the Chamber about employment rights on a number of occasions since I have been in this post. His description of Burnley conjured up a utopian dream, and I might even move there myself. He seemed to suggest that zero-hours contracts were working wonderfully there, and that they offered the solution to all evils. His contribution on the way in which the contracts are affecting the people of Burnley was slightly strange, given that they are seen in many other constituencies as having precisely the opposite effect.
The hon. Member for East Antrim (Sammy Wilson) suggested that zero-hours contracts gave managers an excuse to be lazy about proper planning, and he was absolutely right. When I ran my own business, I spent an extraordinary amount of time creating rotas to ensure that every member of staff had the hours that they were contracted to do. That was a major part of running my own business, and if I was able to do it, I do not see why other organisations should not be able to do it too. Zero-hours contracts are bad for business. I spent a lot of time ensuring that people were paid properly, and were doing their contracted hours so that they could pay their rent or their mortgage, but premises not far from me that had 15 people on zero-hours contracts were taking on only eight or nine of them to work on any particular day. That lack of a level playing field makes the economy uncompetitive.
My hon. Friend the Member for Sunderland Central (Julie Elliott) led a marvellous debate in Westminster Hall just before the summer recess. Everybody talked in it about the devastation that these contracts can inflict on our constituencies, particularly in respect of mortgage and rental agreements. Instead of slashing employee rights and making it easier for employers to fire rather than hire, as this Government have done, we should be looking at putting together a framework to make people more secure at work, which would indeed help the economy.
I ran out of having anything to note about the speech of the hon. Member for Mid Norfolk (George Freeman). He is not in his place, so I shall not mention it any more.
My hon. Friend the Member for Wigan (Lisa Nandy) is a passionate advocate for her own constituency, and she reminded us all of the disgrace whereby the Red Cross has had to feed people through food banks—for the first time in this country in 70 years. If that is not an indictment of the current Government, showing how bad they are, I do not know what is. She posed the interesting question of why anyone would want to be in a zero-hours contract, and my hon. Friend the Member for Wansbeck said exactly the same thing. If someone has an employment contract, why would they want it to say zero hours? My hon. Friend the Member for Wigan also raised the issue of job progression—a subject we do not talk about enough. People on zero-hours contracts cannot get the skills, training and job progression up to the next level that they need.
My hon. Friend the Member for Wrexham told us about his constituents’ fear of losing their job if they raised issues about these contracts. When people in the workplace are deciding whether to bring up such issues with their employers, their fear of doing so is widespread. My hon. Friend talked, too, about the demolition of people’s rights and the critical role of the partnership between trade unions and employers in this country. He reflected on the Secretary of State’s examples from the car industry, which show where that partnership has worked exceptionally well. The recent success of the car industry is a testament to the workers, the trade unions, the Government and, indeed, the employers all working together to achieve it.
The hon. Member for Dover (Charlie Elphicke) suggested no action, but said that the recent exploitation of these contracts is the real issue. We agree. There is no dispute between us on that—it is the exploitation rather than zero-hours contracts themselves that must be dealt with.
My close neighbour, my hon. Friend the Member for Edinburgh East (Sheila Gilmore), mentioned what is happening in the care sector in Edinburgh. I think we are all going to have to deal with this issue in future if people are to get the quality of care that they deserve.
Ian Murray
I do not have time. I need to conclude to allow the Minister to reply—[Interruption.] The Minister is allowing me to give way, so I will.
Charlie Elphicke
I thank the hon. Gentleman for giving way. Unless it has escaped my attention, he has not mentioned the excellent speech of the hon. Member for Newcastle-under-Lyme (Paul Farrelly), who was authentic on this matter, having attempted to highlight it over a long period. He chided the Opposition for a lack of action when they were in government. Does the shadow Minister accept those criticisms?
Ian Murray
I do not think my hon. Friend was criticising us for lack of action. His contribution was a powerful one about what should be happening across the whole of the labour market. We will work closely together on the solutions that need to be introduced. Indeed, the Leader of the Opposition has already proposed some solutions.
I forgot to mention that my hon. Friend the Member for Edinburgh East referred to text messaging as the new form of queuing up to find out whether there was work at the docks. We need to bear that in mind. I have seen examples of people finding out on mobile phones that there is “no work for you today”—a message sometimes sent only half an hour before the work was due to start. That cannot be viewed as acceptable.
Commentators have spoken about exploitative uses of zero-hours contracts and the fact that they are a lazy option for businesses, but the Resolution Foundation also found that people on zero-hours contracts earned on average £6 an hour less, so the problem is not only lacking hours of work, but what happens when the hours are offered. Case law about the mutuality of obligation needs to be investigated further. When zero-hours contracts are exploited, there is no mutuality of obligation when people go for work and when they have been given work. We need that issue to be dealt with clearly.
Let us return to what the Leader of the Opposition announced last month, which covers some of the issues raised about banning exploitative use rather than zero-hours contracts themselves. My right hon. Friend rightly spoke about banning employers from insisting that those on zero-hours contracts are available, even when there is no guarantee of any work; stopping these contracts that require workers to work exclusively for one firm, which the Secretary of State mentioned; ending the misuse of zero-hours contracts where employees are in practice working regular hours over a sustained period; and putting in place a code of practice that will allow people to use these contracts properly.
The cost of living crisis engulfing this country is made worse by insecurity in the job market. That crisis can be tackled only by ensuring that people are secure in their employment and are paid a proper wage for a proper day’s work. I hope that Members will support our motion.