Avanti West Coast Contract Renewal

Christian Wakeford Excerpts

Tuesday 25th October 2022 Commons Chamber

[Kevin Foster]

I hear the points my hon. Friend makes. Obviously, he will appreciate that I need to follow the due legal process in terms of any removal of franchise, but we have made clear the criteria that are set out and the need for improvement before April, which is when we would need to take the final decision on a longer-term principle. If the current situation continues, that will clearly be a very strong part of our consideration.

[Christian Wakeford (Bury South) (Lab)]

Two weeks ago, I told Avanti in the Select Committee that every train I had booked in the past month had been cancelled. Avanti told me that there had been improvements. Improvements appear to be moving about as fast as the 8.55 from Manchester Piccadilly to London Euston—that train was cancelled. We have seen a reduced service, half of all trains late and 60,000 complaints, yet the Government have handed Avanti more than £19 million, including more than £4 million in performance bonuses. What message does the Minister think it sends to the public to reward Avanti in this way for nothing but failure and letting down its customers?

[Kevin Foster]

The hon. Gentleman would be aware, had he heard some of what I said earlier, that the performance payments in relation to the period since the timetable reduction have yet to be evaluated independently. Clearly, the evaluation will take into account the actual situation of the delivery of the contract. As this is an independent evaluation, he will appreciate why it is not one I will personally do as a Minister and it is right that it is under that process. As we have touched on, the Government have made it clear to Avanti that significant improvements need to be made in its service. It has a plan to implement for December, which it is confident will deliver a major improvement in the service it is operating. We look forward to seeing it implement that.