Business of the House

Claire Young Excerpts

Thursday 22nd January 2026 Commons Chamber

[Sir Alan Campbell]

My hon. Friend is not the first Member to raise this important matter. I understand that Capita has recognised the scale of the issue and is recruiting additional staff to deal with it. Like my hon. Friend, I urge Capita to get on with it. I know that this will bring little comfort to Mary and many others, but I hope that there can be progress. Should my hon. Friend seek a meeting with a Minister to discuss these matters, I will arrange it for him.

[Claire Young (Thornbury and Yate) (LD)]

When I make inquiries on behalf of constituents about delays at the Child Maintenance Service, I, too, often face a long wait—a wait for a response—despite chasing. The longest delay is currently four months and 20 days. Will the Leader of the House allow a debate in Government time on this issue, so the Secretary of State for Work and Pensions can hear about the harm this is doing?

[Sir Alan Campbell]

The hon. Lady raises a concern that is felt by Members across the House. I will ensure the Secretary of State is aware of her concerns and, if necessary, brings forward an update on our plans for improvement.