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Written Question
Unemployment Benefits
Friday 14th February 2020

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the trend in the ratio of unemployment benefit recipients, including job seeker's allowance and universal credit to ILO-definition unemployment in the last five years.

Answered by Mims Davies - Shadow Minister (Women)

Over the last five years, the ratio between the Alternative Claimant Count (ACC) measure of claimant unemployment[1], and the ONS official measure of unemployment (based on the International Labour Organisation’s definition of unemployment)[2], has increased. This is shown in the table below and chart attached.

ACC: claimant
unemployment level (thousands)

ONS National Statistic: unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

1,545

2,044

0.76

Aug-15

1,299

1,838

0.71

Aug-16

1,219

1,691

0.72

Aug-17

1,194

1,500

0.80

Aug-18

1,195

1,446

0.83

Aug-19

1,263

1,374

0.92

The two measures of unemployment should not be expected to match:

  • Some individuals who are unemployed according to the ACC measure of claimant unemployment may be working but with low earnings (and thus would continue to receive support). They would then be included in the ACC measure of claimant unemployment but not the ONS official measure of unemployment.
  • Some individuals who are unemployed according to the ONS official measure may not be eligible for means-tested support, or may not wish to claim the support available. They would then be included in the ONS official measure of unemployment but not the ACC measure of claimant unemployment.

The tables below show how the ratio between the two measures of unemployment has varied over the last five years, for different ages, genders and regions. The variation by previous occupation is not available.

Age

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

16-24

284

210

830

570

0.34

0.37

25-34

388

322

411

263

0.94

1.22

35-49

490

398

474

263

1.03

1.52

50+

384

334

339

278

1.13

1.20

Gender

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

Men

844

672

1,125

764

0.75

0.88

Women

702

591

919

609

0.76

0.97

Region

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

NE

89

75

122

77

0.73

0.97

NW

191

167

223

166

0.86

1.01

Y&H

163

119

207

116

0.79

1.02

E Mids

107

83

139

113

0.77

0.73

W Mids

170

147

205

124

0.83

1.18

East

113

91

164

113

0.69

0.81

London

251

206

302

233

0.83

0.88

SE

141

122

216

156

0.65

0.78

SW

90

75

135

80

0.67

0.94

Wales

85

63

104

59

0.81

1.06

Scotland

144

115

174

113

0.83

1.02

For nearly all of the categories (with the exception of East Midlands), the ratio of ‘ACC claimant unemployment’ to ‘ONS official unemployment’ has increased between 2014 and 2019. This is predominantly due to a decrease in the ONS official measure of unemployment.

[1] Alterative Claimant Count: Provides a consistent measure of claimant unemployed by modelling what the Claimant Count would have been had Universal Credit been fully rolled-out.

[2] ILO-definition of unemployment: Individuals without a job who have been actively seeking work within the last four weeks, and are available to start work within the next two weeks.


Written Question
Unemployment Benefits
Friday 14th February 2020

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate she has made of variations in the ratio of unemployment benefit recipients, including job seeker's allowance and universal credit to ILO-definition unemployment by (a) age group, (b) region, (c) previous occupation and (d) other segmentation in the last five years.

Answered by Mims Davies - Shadow Minister (Women)

Over the last five years, the ratio between the Alternative Claimant Count (ACC) measure of claimant unemployment[1], and the ONS official measure of unemployment (based on the International Labour Organisation’s definition of unemployment)[2], has increased. This is shown in the table below and chart attached.

ACC: claimant
unemployment level (thousands)

ONS National Statistic: unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

1,545

2,044

0.76

Aug-15

1,299

1,838

0.71

Aug-16

1,219

1,691

0.72

Aug-17

1,194

1,500

0.80

Aug-18

1,195

1,446

0.83

Aug-19

1,263

1,374

0.92

The two measures of unemployment should not be expected to match:

  • Some individuals who are unemployed according to the ACC measure of claimant unemployment may be working but with low earnings (and thus would continue to receive support). They would then be included in the ACC measure of claimant unemployment but not the ONS official measure of unemployment.
  • Some individuals who are unemployed according to the ONS official measure may not be eligible for means-tested support, or may not wish to claim the support available. They would then be included in the ONS official measure of unemployment but not the ACC measure of claimant unemployment.

The tables below show how the ratio between the two measures of unemployment has varied over the last five years, for different ages, genders and regions. The variation by previous occupation is not available.

Age

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

16-24

284

210

830

570

0.34

0.37

25-34

388

322

411

263

0.94

1.22

35-49

490

398

474

263

1.03

1.52

50+

384

334

339

278

1.13

1.20

Gender

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

Men

844

672

1,125

764

0.75

0.88

Women

702

591

919

609

0.76

0.97

Region

ACC: claimant
unemployment level (thousands)

ONS National Statistic:
unemployment level (thousands)

Ratio: ACC / Unemployment

Aug-14

Aug-19

Aug-14

Aug-19

Aug-14

Aug-19

NE

89

75

122

77

0.73

0.97

NW

191

167

223

166

0.86

1.01

Y&H

163

119

207

116

0.79

1.02

E Mids

107

83

139

113

0.77

0.73

W Mids

170

147

205

124

0.83

1.18

East

113

91

164

113

0.69

0.81

London

251

206

302

233

0.83

0.88

SE

141

122

216

156

0.65

0.78

SW

90

75

135

80

0.67

0.94

Wales

85

63

104

59

0.81

1.06

Scotland

144

115

174

113

0.83

1.02

For nearly all of the categories (with the exception of East Midlands), the ratio of ‘ACC claimant unemployment’ to ‘ONS official unemployment’ has increased between 2014 and 2019. This is predominantly due to a decrease in the ONS official measure of unemployment.

[1] Alterative Claimant Count: Provides a consistent measure of claimant unemployed by modelling what the Claimant Count would have been had Universal Credit been fully rolled-out.

[2] ILO-definition of unemployment: Individuals without a job who have been actively seeking work within the last four weeks, and are available to start work within the next two weeks.


Speech in Commons Chamber - Tue 04 Feb 2020
Universal Credit: Delayed Roll-Out

"I welcome my hon. Friend’s clarification of the need for this reforecasting. May I invite him to restate the Government’s total commitment to a universal credit arrangement that simplifies the system? It means dealing with one Department rather than three, it combines six benefits into one, it helps people to …..."
Damian Hinds - View Speech

View all Damian Hinds (Con - East Hampshire) contributions to the debate on: Universal Credit: Delayed Roll-Out

Speech in Commons Chamber - Mon 27 Jan 2020
Oral Answers to Questions

"UC smooths the transition into work and it smooths progression in work. Since it became the default benefit for newly unemployed people, we have had month after month after month of positive employment news. Is it not bizarre that Opposition Members want to scrap that system and return to the …..."
Damian Hinds - View Speech

View all Damian Hinds (Con - East Hampshire) contributions to the debate on: Oral Answers to Questions

Written Question
Universal Credit
Tuesday 21st January 2020

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will publish the timeframe for each category of recipients of (a) legacy benefits and (b) tax credits that will be migrated to universal credit.

Answered by Will Quince

Universal Credit is now available in every Jobcentre across the country, with a caseload of 2.7 million claimants, growing every month. This means more claimants than ever accessing the additional support and flexibilities it offers.

Currently, most people move to Universal Credit because they have had a significant change in their circumstances which would previously have led them to make a new claim to a legacy benefit. Claimant circumstances within the legacy benefit system are diverse and interact with a range of benefits in different ways. Eligibility for Universal Credit is dependent on individuals’ circumstances, the specific nature of the change and rules for access to legacy benefits.

The Move to Universal Credit pilot commenced, as scheduled, in the area served by Harrogate Jobcentre in July 2019.

The Department has already committed to updating Parliament and stakeholders on progress. We expect to provide our first update in the Spring. We will also set out an evaluation strategy, developed in consultation with stakeholders, before coming to Parliament in the Autumn with the findings and our proposals for the next phase of the delivery of Universal Credit.


Written Question
Employment and Support Allowance: Telephone Services
Tuesday 5th November 2019

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 21 October 2019 to Question 198, what steps she is taking to improve telephone waiting times for the employment and support allowance telephone helpline.

Answered by Justin Tomlinson

As a Department we regularly review the resource required to meet the demand on our telephony channels. Our aim is to provide our customers with the prompt service they deserve but at times high call volumes can have an impact on the service we provide - which may result in some of our customers experiencing extended wait times.

Following a recent review, plans are in place for additional staffing to be deployed to handle Employment and Support Allowance calls and following this, we anticipate wait times to reduce.


Written Question
Universal Credit: Prisoners' Release
Monday 28th October 2019

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment the Government has made of the (a) ease and (b) effectiveness of mechanisms for prisoners applying for universal credit prior to release from custody.

Answered by Will Quince

The Department is committed to providing personalised support for all claimants. This support extends to those who are in prison, with dedicated Prison Work Coaches, who are available to support prisoners to complete their benefit claims and proceed to payment as quickly as possible, and to help them to understand what early work search activities might be helpful for them.

DWP and MoJ have been working together to understand the potential barriers to a smooth transition from prison leaving to Universal Credit for those who wish to claim it. This includes, for example, exploring the use of prison documentation as proof of identity for Universal Credit claims where that would help speed the claim. Initial work to test different approaches to supporting prison leavers showed few additional results and low take-up of the support on offer, although the support of a work coach, where it was taken up, was shown to be beneficial in terms of making a claim quickly.


Written Question
Employment and Support Allowance: Telephone Services
Monday 21st October 2019

Asked by: Damian Hinds (Conservative - East Hampshire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average waiting time has been for calls to the Employment Support Allowance helpline in each month since October 2018.

Answered by Mims Davies - Shadow Minister (Women)

The average wait time for calls to the Employment Support Allowance helpline in each month from October 2018 to September 2019 is shown in the table below in the format of hours:minutes:seconds.

Average Wait Time

October 2018

00:11:30

November 2018

00:12:44

December 2018

00:21:36

January 2019

00:20:06

February 2019

00:20:47

March 2019

00:18:31

April 2019

00:29:56

May 2019

00:23:15

June 2019

00:17:29

July 2019

00:26:51

August 2019

00:26:17

September 2019

00:24:42


Speech in Commons Chamber - Tue 13 Mar 2018
Universal Credit

"There are sometimes days when Ministers have to come to this House to defend difficult decisions that have had to be made, but this is not one of those days. Today, we are talking about increasing spending and widening eligibility. I would never dream of accusing any Member on either …..."
Damian Hinds - View Speech

View all Damian Hinds (Con - East Hampshire) contributions to the debate on: Universal Credit

Speech in Commons Chamber - Tue 13 Mar 2018
Universal Credit

"I have heard the concerns about the timing, and I can confirm that, following the hon. Lady’s representations, we will be able to keep the voucher scheme open to new entrants for a further six months.

Tax-free childcare will mean that more people become eligible, regardless of their employer and …..."

Damian Hinds - View Speech

View all Damian Hinds (Con - East Hampshire) contributions to the debate on: Universal Credit