Royal Mail: Universal Service Obligation Debate
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Dave Robertson
Main Page: Dave Robertson (Labour - Lichfield)Department Debates - View all Dave Robertson's debates with the Department for Business and Trade
Royal Mail: Universal Service Obligation
Dave Robertson Excerpts(1 day, 10 hours ago)
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Blair McDougall
My hon. Friend’s constituents absolutely deserve better, and posties deserve dignity at work, given the essential job they do for our society and our economy. That is exactly why we are convening meetings between management and unions to make sure that those talks progress.
Dave Robertson (Lichfield) (Lab)
My speaking notes talk about excuses from Royal Mail. Now that I am in the Chamber, though, I do not think that is the language I will use, because people across Lichfield, Burntwood and the villages are sick of being lied to by Royal Mail. I met Royal Mail just before Christmas to complain to it about the total lack of a postal service in Lichfield—we were probably the worst area in the country at that point. When I had that meeting, I was told that all the first-class mail went out last week, but that was a lie—it was an absolute lie, because my constituents told me so. Royal Mail clearly does not have a handle on this issue. It is either not measuring its performance or it is covering it up, so I ask the Minister to use the golden share we have to force Royal Mail to be honest, fess up and fix it.
Blair McDougall
My hon. Friend shows passion and anger, which he has also shown to me in private when raising these issues. Again, that speaks to how frustrating it is for us as Members of Parliament to raise a problem—on any issue—and then to be told that it does not exist when our constituents are telling us otherwise. Royal Mail has a responsibility to address the problem in a direct and straightforward manner, because if we are not recognising the problem, we will not deal with it.