"That is a very good point, and it has already been said that there are particular problems on the Hertford loop line. I agree with my hon. Friend that we need to look at properly ingraining customer satisfaction in the franchise agreement.
"Will the Minister respond to the point made so well by my hon. Friend the Member for Hertford and Stortford (Mr Prisk)? Why did our line seem to perform so much worse as a result of the storms? Yes, storms happened across the line, but the Hertford loop seemed to …..." David Burrowes - View Speech
"On the Hertford loop, the safety issue was not so much fallen trees as compacted leaves. The equipment necessary to unpack those leaves took a long time to get down the lines. The delays getting to us to ensure the safety of the line was a particular operational issue, and …..." David Burrowes - View Speech
"I congratulate the hon. Gentleman on obtaining the debate, which could be packed out because, sadly, there is an “A to Z” of victims throughout the country. In my patch, Winchmore Hill was among the first victims. After an experience similar to his, we were assured of notice, but notice …..." David Burrowes - View Speech
"I want to make just a few comments. This is very much the debate of the hon. Member for Islington North (Jeremy Corbyn), and we want to hear from the Minister.
People up and down the country have been asking that very same thing: how can we properly hold Network …..." David Burrowes - View Speech