Strikes (Minimum Service Levels) Bill

Gerald Jones Excerpts
Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
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I, too, refer the House to my entry in the Register of Members’ Financial Interests. I am a lifelong trade unionist and a proud member of the GMB and USDAW.

This is truly a winter of discontent visited on the country by the Conservative Government. Railway staff, posties, ambulance staff, bus drivers, border staff, highway workers and driving examiners are on strike, and, for the first time in their 106-year history, so are nurses. Rather than threatening hard-pressed workers, the Government should be sitting around the negotiating table and trying to secure a solution. I support the trade unions and colleagues at the TUC who work tirelessly day in, day out to make life better for working people.

The Bill is a mark of the Government’s failure: they have failed to engage in effective negotiation and now they think that they can legislate their way out of the mess that they have created. Clearly, this is about trying to divert attention. The Government know that the Bill is unworkable and impractical. The Transport Secretary admits that it will not work and the Education Secretary does not want it. It represents one of the most restrictive and interventionist attacks on the right to strike for generations. The Government’s proposals are simply undemocratic. The Bill is clearly not about public safety; as we have heard time and again, it does not mention safety once. We all want minimum standards of service and staffing in the NHS and on our railways, but Ministers are failing to provide it at all with their abdication of responsibility.

Collective bargaining is widely recognised as the most effective route for delivering sustainable pay increases; tackling inequality at work; and promoting investment in skills, training and productivity. Rather than adopting the worst practices from other countries, the Government should commit to improving workers’ rights by putting an end to exploitative fire and rehire tactics and promoting collective bargaining.

As a Labour Member of Parliament, I am proud to be working alongside our trade unions to secure a Labour Government, who would provide a new deal for working people and oppose any attempt to undermine trade unions or workers’ rights. A new Labour Government would repeal these measures and sign an employment Bill into law within the first 100 days. When in power, we will end the Tories’ strikes chaos with a new partnership of co-operation between trade unions, employers and Government, so that issues are resolved before strikes. Workers in Britain know that Labour is on their side, so let us have that general election and let us have it now. I will oppose the Bill tonight.

Treharris: Restoration of Post Office Services

Gerald Jones Excerpts
Wednesday 23rd March 2022

(2 years, 1 month ago)

Westminster Hall
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Laurence Robertson Portrait Mr Laurence Robertson (in the Chair)
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I will call Gerald Jones to move the motion and then call the Minister to respond. In accordance with the convention for 30-minutes debates, I am afraid there will not be an opportunity for the Member in charge to wind up at the end.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
- Hansard - -

I beg to move,

That this House has considered the restoration of Post Office services in Treharris.

It is a pleasure to serve under your chairmanship, Mr Robertson, and I am pleased to have secured this important debate on behalf of residents in Treharris. Figures from Citizens Advice show that almost half of all adults visit a post office at least once a month. Sadly, that has not been the case for my constituents in Treharris, as three years ago this month the post office closed. The community of over 8,000 people has had no access to the post office services that were established in the village for decades.

I have previously raised this issue with the former Leader of the House, the right hon. Member for North East Somerset (Mr Rees-Mogg), who assured me that taxpayers’ money had been made available to Post Office Ltd. Despite that, Post Office Ltd has made no effort to restore a post office branch in Treharris, even though I understand that several parties have expressed interest in operating a service. Shamefully, the Post Office has left Treharris and many other communities across the UK in limbo, as it allows what was supposed to be a temporary branch closure to drag on indefinitely. Quite frankly, that is inexcusable.

I have been working closely with local councillors Gareth Richards, Ernie Galsworthy and Ian Thomas, and my Senedd colleague Dawn Bowden MS, all of whom have received representations from residents and businesses about the closure. Indeed, a petition launched less than six weeks ago has already secured almost 700 signatures from people who want a post office restored in Treharris, and it is not hard to understand why.

Until just a few years ago, Treharris was home to three major banks, all of which have now closed. The post office was a lifeline for residents and businesses. Treharris is still home to many businesses that have had to make alternative arrangements now, often at great inconvenience and cost. Glib suggestions by Post Office Ltd about using branches in Trelewis or Nelson fail to take account of issues such as low car ownership—around 30% of my constituents do not own a car—or the hour-long walk up steep hills to access the nearest post office. Public transport is sporadic, with a service once an hour at best. Long difficult walks and uncertain bus journeys—it appears Post Office Ltd has little understanding of the geography and topography of our area.

One local resident told me recently that they rely heavily on the post office service and budget their weekly bills using the cash they withdraw when they receive their pension. Over the past three years, they have had to make a weekly trip to Trelewis or Nelson to withdraw their pension, which involves taking half a day for a return bus journey and the added cost that entails. That is an unnecessary cost and an inconvenience that has a detrimental impact on many of my constituents.

In the three years since Treharris post office closed, there has been no attempt to provide mobile provision, and despite my office asking about that, no response has yet been given. Post Office Ltd’s own statement of principle says that it

“will provide an update to locally elected representatives if the status of the temporarily closed branch has not changed after 12 months.”

That did not happen.

Treharris is not alone in this situation; there is something very wrong with Britain’s post office network. Citizens Advice, the statutory consumer advocate for postal consumers, says in “Post: The state of the sector in 2022” that

“by September 2021, 1,291 post offices across Great Britain were temporarily closed, nearly twice as many as 5 years ago. And many ‘temporary’ closures last a significant period of time - more than 8 in 10 are shut for over a year. In reality many of these post offices are permanently closed.”

The report goes on to say that one rural post office in three in Great Britain is now provided as a part-time outreach service. Those post offices are open for an average of five and a half hours a week, although many are open for an hour—just one hour—a week.

I have some specific questions for the Minister. How can the Government allow so many post offices to be, essentially, permanently closed without the courtesy of consultation, discussion or debate with the communities they serve? How can it be that the Government provide money to Post Office Ltd to reopen branches, yet so many communities are left without a service?

As we have seen from the scandalous way in which Post Office Ltd treated its own sub-postmasters, its modus operandi is to keep quiet and hope that the problem goes away. I can assure you, Mr Robertson, and, more importantly, Post Office Ltd that the community of Treharris will not just sit silent. Treharris is a vibrant and viable community that is rapidly expanding owing to its proximity to Cardiff. There is, I believe, more than sufficient demand to sustain post office branches in Treharris, Trelewis and Nelson. The fact that Treharris does not have an operational post office when there is such strong local support is shocking.

On behalf of my constituents, I ask that the Government do all in their power to ensure that the service is restored to Treharris post office as quickly as possible. I hope that the Minister will provide much needed answers to give the residents of Treharris the assurances that they seek and very much deserve.

Paul Scully Portrait The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Paul Scully)
- Hansard - - - Excerpts

It is a pleasure to serve under your chairmanship, Mr Robertson, and I congratulate the hon. Member for Merthyr Tydfil and Rhymney (Gerald Jones) on securing today’s important debate. I thank him for his commitment to the post office network, in particular his commitment to his constituents in Treharris and to getting postal services for them, especially given the social value that post offices provide to so many people.

Post offices play a crucial role in communities and for small businesses around the United Kingdom, and they comprise the largest retail network in the country, with more than 11,500 branches. Over the past 10 years, the Government have provided more than £2.5 billion to support the post office network. Crucially, that has included an annual subsidy to ensure the viability of rural and community branches. Since 2019, that has been maintained at £50 million a year, and I can confirm that it will remain at the same level until 2025. That shows that we in the Government are committing significant funding to the future of the network.

The country has faced unprecedented challenges in responding to the covid-19 pandemic, and post offices were essential services and postal workers key workers. That enabled the continuation of essential services provided by post offices, which would not have been possible if it was not for the hard work of postmasters and postal staff, who worked tirelessly to ensure that those services could continue. That enabled people to keep in touch with loved ones, which provided a lifeline to our communities and to the most vulnerable. That goes to the heart of what the hon. Gentleman was talking about: why people in Treharris value services that are as close to them as possible.

I would like to take a moment to thank postmasters and post office staff for their tireless efforts, the immense contribution made to communities across the UK, and their continual hard work and support. I am extremely thankful to all postmasters, who are pillars of their communities.

In a network as large as this, there will be variations in the number of branches open at one time. That is usually outside the Post Office’s control and is subject to external changes, such as postmasters retiring or branches closing and new ones opening. The network fluctuates and changes over time. That churn in the network is part of the modern and dynamic business that is the Post Office, but the Government-set access criteria ensure that services remain within reach for all citizens, which helps to protect the network: 99% of the UK population are within 3 miles of a post office outlet, and 90% within 1 mile.

To allow itself time to identify alternative ways to provide services, the Post Office requires operators to provide six months’ notice of a branch closure. Those plans apply to all partners, whether a multiple retailer or an individual postmaster. Where notice is given, the Post Office works with communities to ensure that the service is maintained.

As we have heard, Treharris post office has been closed for nearly three years, and I recognise that that is extremely frustrating for the hon. Member, and indeed for his constituents. He has been campaigning extremely hard to reopen Treharris post office, whether it be on the existing site or a business taking over that site. I thank him for his commitment to ensuring that the impact on his constituents is fully understood by the Government, the Post Office and the House. It reminds us how important post offices are to our communities, not only acting as a hub with social value but connecting to the country, from Swansea to Stockport, indeed to Strangford and Stirling, as we have seen from our absent hon. Friend the Member for Strangford (Jim Shannon), who would normally be here contributing to the debate. Post offices are valued across all four nations of this great country.

Changes to the network are extremely concerning to members of the community who daily rely on postal and other services. I understand that the hon. Member for Merthyr Tydfil and Rhymney recently met with the Post Office to discuss the future of Treharris post office. As he is aware, the Treharris post office will remain closed. He mentioned the Trelewis branch, just under a mile away. That was subject to a commercial transfer, which resulted in an extension of opening hours from 7 am to 9 pm, seven days a week. Two branches in such close proximity could reduce the viability of both businesses, based on current levels of post office footfall in the area.

Like many businesses, Post Office is operating in a challenging economic climate, and having two businesses open may not be sustainable. Post Office Ltd carried out a comprehensive review of the network, to ensure it is meeting the evolving needs of customers. It assessed the current services in Treharris and concluded that customer demands have been met, but I appreciate what the hon. Member said about the pressures on the local community due to the bus service. I hope the Post Office will listen to that, as well as the debates in this place, and reflect that in any further considerations of the area’s coverage.

Gerald Jones Portrait Gerald Jones
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I thank the Minister for giving way and for his speech. I support his comments about post office workers, who have been essential to the national effort during the pandemic. I want to re-emphasise the topography for communities such as Treharris. A mile away does not sound a lot but, with steep hills and a poor bus service that is sporadic at best, those challenges are too great to overcome for communities and residents alike in the valleys.

Paul Scully Portrait Paul Scully
- Hansard - - - Excerpts

I have no doubt. This is where it is right to bring to bear the hon. Member’s local championing and expertise. It is easy for us to look at a bit of paper or at Google Maps, but that does not emphasise the topography he describes. I very much take that on board. I hope that the Post Office will equally take that on board, as it listens and reads Hansard, and will reflect on that when considering wider views on the Post Office network in the hon. Member’s area. Because the Post Office operates as an independent commercial business, the company has the commercial freedom to deliver the branch network within the parameters we have set, but I want to reassure the hon. Member that his concern has been taken seriously. I will continue to monitor network numbers in his area.

He referred to recent Citizens Advice research that highlighted the number of branches classed as temporarily closed. I agree that the overall number of branches classed as temporarily closed needs to be reviewed. Post Office has started that review and is engaging with Citizens Advice on the process to reclassify the majority of branches classed as temporarily closed to permanently closed. I will engage with Post Office to find out its plans regarding this specific branch, as part of that exercise.

The hon. Member for Merthyr Tydfil and Rhymney talked about outreach, as he has done on other occasions, not being a substitute for a bricks-and-mortar shop. Clearly, we would all prefer bricks-and-mortar shops in our communities. That is the ideal for any post office services. In absence of that branch, it does provide a full range of services and remains an important means of maintaining access. Post Office does try to keep set times for outreach services for each week, so local communities can rely on them timewise. They know the patterns, so they are not hoping and waiting for a service to come, but I freely admit that we would all rather have that bricks-and-mortar post office, both for the convenience and for the social value I have talked about.

The retail sector has undergone a significant period of change, which has been accelerated by covid-19 and has raised many challenges that we are working hard to address. The Post Office continues to explore new business opportunities to ensure a thriving national network for the benefit of communities, businesses and postmasters up and down the country. Post offices play a key role in supporting high streets across the UK and helping keep town centres vibrant, as well as levelling up communities throughout the country. On 15 July, we published the “Build Back Better High Streets” strategy, which set out the Government’s long-term plan to support the evolution of high streets into thriving places to work, visit and live.

As demonstrated during the pandemic, the Government have sought to protect people’s jobs and livelihoods while supporting businesses and public services across the UK. Post offices, like many other businesses on the high street, are eligible for Government support. We will continue to provide 66% business rate relief until the end of the month and a temporary 50% relief in 2022 and 2023 to eligible businesses; reduce the burden of business rates for all businesses by freezing the multiplier for 2022-23; introduce a new relief to support investments in property improvements; and introduce measures to support green investments and the decarbonisation of non-domestic buildings.

However, the trend towards online shopping has been accelerated by covid-19, resulting in more and more of us shopping online. Post offices, whether in Treharris and Trelewis or further afield, will clearly need to keep up to meet those consumer demands. A new agreement has recently been signed with Amazon and DPD, and more than 3,100 branches now offer click and collect services, allowing consumers to receive their goods quickly and conveniently.

To conclude, I thank the hon. Member for his contribution; for bringing this debate before the House; and for making sure that the voice of Treharris has been heard, not only by this House, by me as the Minister or by Government, but by the Post Office, which—as I said—will be monitoring this debate.

Gerald Jones Portrait Gerald Jones
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Just to reiterate, the community has not had a consultation on the temporary closure. I seek reassurance from the Minister that any changes from a temporary closure to anything more permanent would be subject to a full community consultation, because the community deserves nothing less than to have its voice heard in a consultation process.

Paul Scully Portrait Paul Scully
- Hansard - - - Excerpts

I will certainly reflect that in the conversations I have with post offices, not just in Treharris, but all around the country. It is important that the Post Office operates as an independent commercial business, but none the less it has a responsibility to provide social value as well as economic value to reflect the communities it serves. In doing so, it needs to listen to those voices and consider all aspects of this issue, because the most vulnerable in our communities—the hon. Gentleman talked about the topography of getting from Treharris to Trelewis—are often those who need access to cash and services because they do not necessarily have good online access, or the any online access at all. We need to work through a reasonable listening exercise to make sure any decisions are taken in full knowledge of the facts and the views of the people the Post Office network serves.

We in this place all share a common cause: ensuring that a vital national asset continues to serve our constituencies for many years to come. I reiterate that I too am absolutely committed to safeguarding the post office network, and will continue to work closely with the Post Office to deliver that sustainable network and deal with the challenges faced in a post-covid world.

Question put and agreed to.

Income Tax (Charge)

Gerald Jones Excerpts
Thursday 28th October 2021

(2 years, 6 months ago)

Commons Chamber
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Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
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It is a pleasure to speak in this debate and a pleasant surprise to be called so early, Madam Deputy Speaker.

It appears that this Budget is more notable for what is not included than what is. In February last year, in reply to me at Prime Minister’s questions, the Prime Minister pledged that money would “be passported through” to Wales to deal with the unprecedented damage caused by flooding as a result of Storm Dennis. Despite the estimated cost of alleviation work across Wales, which is upwards of £150 million, the Government have been reluctant to engage meaningfully with the Welsh Government. Instead they have tried to brush it aside as a “devolved matter”, and there is no signal in the Budget that they are serious about dealing with the issue.

I am also deeply disappointed that despite calls from the Welsh Government in preparation for the Budget, the UK Government seem unwilling to work with them to resolve the remediation work required to make Wales coal tips safe. Last Thursday, I attended a service with families and local residents in my constituency to mark the 55th anniversary of the Aberfan disaster. I believe that there is no greater example of the failure to address coal tip safety.

It is simply unacceptable and breathtakingly arrogant for the Government and the Treasury to ignore the very real concerns on the issue. In Merthyr Tydfil alone, we have 59 tips in the most serious categories, D and C—a cause of concern to many residents. In Caerphilly county borough, too, there are far too many examples of blights on our communities from the legacy of an industry long gone.

The legacy of the coal tips predates devolution. The export of coal from the south Wales valleys and elsewhere helped to create the wealth that built this country, and indeed what was the British empire. Responsibility for the issue therefore transcends the devolution arrangements. Wales is affected disproportionately by the legacy of coal mining in the UK, but the existing devolution settlement and broader legal arrangements fail to recognise that.

The Welsh Labour Government have set in train a wide programme of work to improve the safety of coal tips in Wales, including by changing the law, but they cannot do it alone. They need the UK Government to share responsibility for the legacy of coal mining in the UK and provide a long-term funding settlement to make the tips safe and prevent another tragedy. However, the UK Government have so far refused to fund the long-term costs, washing their hands of their coalmining past and of their responsibility to clean up after their industrial past.

As I said, the Welsh Government have offered to work with the UK Government on the issue, so my question today for the Treasury is why it has not stepped up and stood by its responsibilities. The shadow Secretary of State for Wales, my hon. Friend the Member for Llanelli (Nia Griffith), has raised the issue with the Secretary of State, but unsurprisingly she has received no response. The Government’s current stance is simply appalling.

Applications to the levelling-up fund and the community renewal fund were submitted in mid-June. Now, four and a half months later, approvals are being issued. I hope that grants from the community renewal fund will be out the door very soon, because they have to be spent by 31 March 2022—a totally unsatisfactory timescale. The failure to deal with initial applications in a timely fashion demonstrates that the Treasury simply does not have the capacity to deal with such a level of applications. How, then, will it be able to manage the levelling-up fund applications? It is clear that decisions about managing the funding should be devolved to the Welsh Government and to other nations and regions of the UK. The top-down approach from Whitehall simply will not work.

It would be good if the Government provided more clarity on the shared prosperity fund. The House has been waiting since 2018 for clarity on the fund, which is meant to match the significant EU structural funds that have been lost. Shared prosperity funding was meant to be in the region of £1.5 billion, to match EU funds, yet the figure in the Budget for next year is just £400 million.

If the Government are already struggling to manage the levelling-up fund, how can we believe that they will manage applications to the shared prosperity fund, let alone the project monitoring and evaluation that will inevitably be needed? The UK Government are keen to allocate funding through those funds in areas of the Welsh Government’s responsibility, but they will not fund areas that predate devolution, such as responsibility for coal tips.

The Government and the Chancellor have talked in recent weeks about strengthening the Union. I have some sympathy with that, but in my view they are going the wrong way about it. It is clear that HS2 primarily benefits England; as a north-south spinal scheme it will clearly benefit Scotland, too—much more than Wales. The Select Committee on Welsh Affairs recently recommended that Wales receive the same Barnett consequential share of HS2 as Scotland. Simply put, as a proportion of population, Scotland gets 91.7% of its share of the costs of HS2. If Wales got 91.7% of our 5% share of the total cost—let us call it £100 billion, for argument’s sake—we would get something in the region of £4.6 billion. I would be grateful if the Treasury outlined whether it is willing to consider the Welsh Affairs Committee’s recommendations.

The rising cost of fuel is crippling many families who were already struggling under this Government. Yesterday, Paul Johnson of the Institute for Fiscal Studies said that the outlook for living standards is

“actually awful… High inflation, rising taxes, poor growth keeping living standards virtually stagnant for another half a decade”.

In-work poverty has reached record levels under the Tories, with 2 million more people in working households living in poverty now than in 2010.

It is clear that the Government are out of touch with ordinary people across the UK. The Budget did not address the huge inequalities in our country. After taking £6 billion out of the pockets of some of the poorest people, the Government are expecting them to cheer for £2 billion in compensation. You really could not make it up.

Oral Answers to Questions

Gerald Jones Excerpts
Tuesday 6th July 2021

(2 years, 9 months ago)

Commons Chamber
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Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
- Hansard - -

What recent discussions he has held with representatives of the automotive sector.

Paul Scully Portrait The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Paul Scully)
- View Speech - Hansard - - - Excerpts

Ministers in this Department have regular and productive discussions with the automotive sector on opportunities in the UK. Through our efforts, just last week—five years after the EU referendum—a new electric vehicle hub in Sunderland was announced, which will benefit the whole sector. Nissan still remains in the UK. Nissan is investing in the UK.

Gerald Jones Portrait Gerald Jones [V]
- Hansard - -

The automotive sector has been through a hugely difficult time, impacting on the industry and the supply chain right across the UK, including in my constituency of Merthyr Tydfil and Rhymney. I very much support the recent announcements of new opportunities, supporting jobs and job opportunities in England. What recent discussions has the Minister had with the Welsh Government on this issue to ensure that support and opportunities for the automotive sector reach all parts of the United Kingdom?

Paul Scully Portrait Paul Scully
- Hansard - - - Excerpts

My colleagues across the Department speak with the Welsh Government regularly, and I have quad meetings with my counterparts in Wales, Scotland and Northern Ireland. We absolutely recognise the importance of the automotive sector to the UK’s economy, and indeed to the Welsh economy, and are continuing to invest in it. By supporting innovation in the sector’s transition to zero-emission technologies, we are securing existing jobs and creating jobs for the future.

Leaving the EU: Workers’ Rights

Gerald Jones Excerpts
Tuesday 29th October 2019

(4 years, 6 months ago)

Commons Chamber
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Andrea Leadsom Portrait Andrea Leadsom
- Hansard - - - Excerpts

I am sure the hon. Lady will be delighted to know that in my own Department there has been a dispute resolution. It is obviously important for trade unions always to represent the workforce, but it is also important for the discussions that take place to be respectful on all sides, and I know that that is the case across Whitehall.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
- Hansard - -

We have heard plenty of words from the Dispatch Box today but, when it comes to workers’ rights, is it not the case that the British public do not trust a word that the Tories say? Is it not also the case that the Government wish to use this deal to dispose of all those hard-won workers’ rights on the bonfire of a harsh Tory Brexit?

Andrea Leadsom Portrait Andrea Leadsom
- Hansard - - - Excerpts

I am afraid that the hon. Gentleman is entirely wrong. The UK has gone beyond EU minimum standards in so many instances, including maternity entitlements, leave and pay for the other parent, shared parental leave, minimum holiday rights and the national minimum wage. One of the EU’s own agencies, EuroCloud, ranks the UK as the second best country in the EU for workplace wellbeing, and that is something of which the Government are extremely proud.

Oral Answers to Questions

Gerald Jones Excerpts
Tuesday 16th July 2019

(4 years, 9 months ago)

Commons Chamber
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Chris Skidmore Portrait Chris Skidmore
- Hansard - - - Excerpts

When it comes to renewables, we now have a record high of 52% of our electricity being generated from low-carbon sources, with 33% from renewables. We have seen with offshore wind that, actually, the reduction in our prices demonstrates that we can move towards effective renewables for the future. As I mentioned, we have 13.8 GW of onshore wind delivering for 7.6 million households. We have the local planning processes in place for the future, which was a commitment in the 2015 Conservative manifesto, but we want to make sure that we take local communities with us. That is also the case with net zero. It has to be a transition on which we have the confidence of the entire population. There is no point trying to impose green technology on local communities if they do not support that technology for the future.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
- Hansard - -

7. What steps he is taking to improve product safety.

Kelly Tolhurst Portrait The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Kelly Tolhurst)
- Hansard - - - Excerpts

We are providing £12 million a year of new funding through the Office for Product Safety and Standards to strengthen national capacity for product safety enforcement. The OPSS provides specialist expertise, scientific advice, support and training for trading standards, and it leads on national product safety challenges to protect consumers.

Gerald Jones Portrait Gerald Jones
- Hansard - -

I recently attended an Electrical Safety First event on the dangers of buying second-hand electrical goods. The reality is that many people buy second-hand electrical goods, sometimes not by choice, so will the Minister commit, in the light of the Whirlpool recall, to a public awareness campaign on how to buy and use electrical products safely?

Kelly Tolhurst Portrait Kelly Tolhurst
- Hansard - - - Excerpts

I thank the hon. Gentleman for raising that question. Last week we took part in a Westminster Hall debate secured by the hon. Member for Swansea East (Carolyn Harris). The OPSS is currently working with Electrical Safety First on various campaigns, to which we have an ongoing commitment. Consumer protection and consumer education are important.

Electrical Products: Online Sales

Gerald Jones Excerpts
Tuesday 9th July 2019

(4 years, 9 months ago)

Westminster Hall
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Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.

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Carolyn Harris Portrait Carolyn Harris
- Hansard - - - Excerpts

I certainly do. Anything that we can do to help to prevent any fire is of the utmost importance.

The Minister will be aware of the all-party parliamentary group’s recently published report, “The Problem with Online Sales of Electrical Products”, which I sent to the Department. It followed consultation with Electrical Safety First, the Chartered Trading Standards Institute, the Anti-counterfeiting Group, the Local Government Association, London Fire Brigade and others who attended all-party parliamentary group meetings. I also reached out to the online platforms Amazon and eBay, to request their input into the report. Only eBay responded, and I am grateful to it for doing so. Its representatives attended a session of the all-party parliamentary group, at which they gave a presentation. I am disappointed by the lack of engagement by the online sales platforms, and their total disinterest in helping to find solutions to these problems.

I will always remember the words of an Amazon executive who sat in my office and, when challenged, said, “We are just a landlord”, washing the company’s hands of all responsibility. So far as I am concerned, Amazon is totally disengaged, showing a complete disregard for consumer rights, safety and the work of the Office for Product Safety and Standards. The Minister needs to tackle these online platforms, just as she has tackled Whirlpool in recent weeks.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
- Hansard - -

I thank my hon. Friend for the case she is making in her own inimitable style. Does she agree that more needs to be done not only on online platforms, as she mentions, but on second-hand sales between individuals, to create a much safer environment for the sale of electrical goods?

Carolyn Harris Portrait Carolyn Harris
- Hansard - - - Excerpts

Yes. It terrifies me when I see second-hand shops selling electrical goods that we do not know the provenance of. That brings me on to a really important point about Whirlpool.

The Government say that they take issues of consumer safety very seriously, and recently took unprecedented action on unsafe tumble dryers. Overnight, Whirlpool issued a 21-page list of 650—or thereabouts—recalled models. Have the Minister and her Department looked at the list? This morning, I saw numerous listed machines on Amazon, Facebook and eBay. The TCFS83BGP is one example, and anybody looking on their phone will find numerous models on sale today, even after the recall.

The Minister needs to take immediate action to stop these sites selling recalled models. Will she commit to an immediate review of the list, and to stopping those online platforms selling those machines? Will she also commit to enforcement action against any company allowing the placement of unsafe products on the market? As Electrical Safety First highlighted in its briefing to MPs for the debate, many sites sell recalled and substandard electrical goods.

Despite eBay’s willingness to engage, there are many significant problems on that site. In recent weeks, Electrical Safety First informed me that was to intervene in a case involving an eBay listing for non-UK CCTV equipment. The product did not comply with the low voltage directive for CE marking, or the Plugs and Sockets etc. (Safety) Regulations 1994—the plug did not comply with BS 1363, as required by the regulation, making it illegal—and there were no manufacturer markings.

It was only as a result of the charity’s work that the consumer was able to get her money back, as neither eBay, nor trading standards nor Citizens Advice were able or willing to help the purchaser. The listings are still available, and the seller is still selling non-compliant products. I am of course happy to pass to the Minister the details provided to me by Electrical Safety First. However, the issue I go back to every time is: why do the online sales platforms not have basic checks and algorithms in place to proactively comply with the law? Why can their algorithms not prevent recalled and non-compliant electrical goods from being uploaded?

To prevent cases like this, the all-party parliamentary group report recommends five specific areas of action. First, online marketplaces enable the sale of counterfeit and substandard electrical goods with little effective oversight or transparency. The all-party parliamentary group and I believe that legislation should be introduced to ensure that online marketplaces take responsibility for what is sold on their sites. Sellers must be clearly identifiable and accountable, and there should be a legal responsibility on online marketplaces to remove counterfeit and unsafe products as soon as possible, and to co-operate fully with enforcement agencies.

Secondly, although enforcement agencies, on the whole, have sufficient powers, they need the resources to enforce them properly. The Government should ensure that all enforcement is adequately funded, reversing funding cuts where necessary, especially post Brexit. Thirdly, there needs to be improved co-operation and information sharing between different tiers of enforcement and with online marketplaces. Jurisdictional limits and the reach of the different tiers of enforcement bodies are insufficiently clear, and are a barrier to effective enforcement. Although the large organisations under discussion have primary authorities—an example is eBay working with Westminster—the OPSS should be given the task of co-ordinating and improving interaction between enforcement agencies and online marketplaces.

Fourthly, online marketplaces benefit from the UK’s product safety regime and so should contribute towards its operation, in a similar way to other industries. The UK Government should consider how online marketplaces could contribute to enforcement and should lead conversations with major marketplaces on the issue.

Fifthly, consumer education must be improved. It is key to reducing the risk from counterfeit and substandard electrical products. The UK Government should work with stakeholders to ensure greater consumer awareness through national advertising campaigns.

As part of the OPSS strategy, there is a workstream on combating unsafe, counterfeit electrical goods and second-hand electrical sales. I am aware that the OPSS is working on a funded project with Electrical Safety First on the latter, but I would be grateful if the Minister would inform the House of the following or, if she is unable to do that today, write to MPs to provide us with an update. Can the Minister tell us where we are in the OPSS strategy with implementation and preventing sales of unsafe electrical goods online, particularly in relation to the Whirlpool example that I have just raised? When did the Minister last meet representatives of the online sales platforms to discuss self-regulation? For example, why do the platforms not have systems in place to not allow people to upload listings of recalled Whirlpool tumble dryers, items with plugs that are not compatible with BS 1363, items that originate from abroad and so on? What action is the OPSS taking with the online platforms to immediately stop the sale of recalled Whirlpool tumble dryers on these sites? Had the Minister actually thought about that scenario? Will she take enforcement action against companies that allow the sale of recalled items, especially Whirlpool tumble dryers?

When will the Government commit additional resources to bodies such as Thurrock Council that are on the frontline in protecting the public from unsafe electrical goods being brought into the country and then sold via eBay, Facebook and Amazon? Will the Minister commit to new regulations on online platforms to prevent them from selling non-compliant, unsafe and recalled products online? Will she commit to attending the APPG to discuss the recommendations of the report in greater detail, and to discuss how we can go forward in resolving these problems, especially the persistent illegal activity of online sales platforms selling unsafe, non-compliant and recalled electrical goods?

The measures in the APPG report are the result of a combination of a wide range of stakeholders’ views. I hope that the Minister and her officials will now work with the group to bring forward solutions to ensure greater protection for consumers, and to ensure that online marketplaces act legally and, after today’s discovery, responsibly.

Kelly Tolhurst Portrait The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Kelly Tolhurst)
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It is a pleasure to serve under your chairmanship, Mr Bailey. I thank the hon. Member for Swansea East (Carolyn Harris) for securing this important debate. She is incredibly passionate about this issue and, as chair of the all-party parliamentary group for home electrical safety, has played an important role in keeping a focus on it. Her commitment to electrical safety is to be commended.

I want to make it clear from the outset that in my 12 months in this post, I too have taken electrical safety and the safety of British consumers extremely seriously. It has been a focus of mine; I have spent a lot of time working on it in my day job within the Department.

It is clear that there is considerable interest among hon. Members in this issue. They have personal, and in some cases tragic, reasons for that interest. I again thank the hon. Member for Swansea East, and I thank the hon. Members who intervened on her for participating in this short debate.

Our first duty as elected Members must be to ensure the safety of those we represent. It is important that consumers should have a choice when it comes to buying all kinds of products. In today’s world, more and more of us are turning to online retailers when we purchase all manner of things, including electrical products. The changing ways in which we consumers purchase goods, including online, pose specific challenges in relation to protecting consumers. For a traditional market, the law is clear: manufacturers and importers have a duty to place only safe products on the UK market, and distributors have a duty of care when it comes to the safety of electronic products. The online marketplace makes it possible for consumers to sell to other consumers. That clearly presents new challenges. We recognise those challenges and are working with the platforms to address the issues.

The OPSS is taking forward a number of strategic projects aimed at understanding and addressing cross-cutting safety issues to deliver better protections for British consumers. One of those is rightly focused on tackling the challenges of online electrical product sales. The OPSS, working closely with a number of key stakeholders—including Electrical Safety First, which the hon. Member for Swansea East mentioned, and major online retailers—is bringing together those with specific expertise in this area to make the system work more effectively. The project is at an early stage, but a first strand is focused on evidence gathering, so that we can really understand how and where electrical products are being sold online. That work will form the basis of ensuring that we have the best system in place to protect people when they buy goods in online or offline marketplaces.

In addition, the OPSS is working with local authorities to ensure that checks are being made by sellers on products being sold online to determine whether they are subject to a recall. If a business is found to be selling recalled products, the OPSS will inform the business of its findings, so that the business can take immediate steps to remove the product from sale.

Gerald Jones Portrait Gerald Jones
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Will the Minister recognise that in the current climate, the financial pressures on local authorities make it more difficult for them to have the capacity to deal with some of the issues that she is discussing?

Kelly Tolhurst Portrait Kelly Tolhurst
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When we are talking about such a wide brief as consumer product safety, there will always be pressures on budgets, but the OPSS is working with local trading standards, with scientific, technical support. It is providing support, through training, to trading standards, to enable local authorities to carry out the job that they have been tasked with doing.

The hon. Member for Swansea East asked a direct question about Whirlpool and the published list of recalled models, and I want to address that straight off. If products on the recall list are being sold on online platforms, that is absolutely wrong, and I will instruct our officials to ensure that those online platforms are made aware of those products, and that the products are withdrawn, as I have outlined. The hon. Lady will appreciate, because she knows this area very well, that this is ongoing work. Market surveillance—the identification of illegal and unsafe products—is not a job done today or tomorrow, with one list. Market surveillance is ongoing, and is how we continue to protect consumers. It is right that our policy and research evolves. This is work that we do independently as a Government to ensure that consumer safety is always our top focus.

Recall of Tumble Dryers

Gerald Jones Excerpts
Monday 17th June 2019

(4 years, 10 months ago)

Commons Chamber
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Kelly Tolhurst Portrait Kelly Tolhurst
- Hansard - - - Excerpts

I thank the hon. Lady for that suggestion. I will commit today to making that a topic for discussion at the Consumer Protection Partnership, which is the group of organisations that sit together to consider consumer protections. Perhaps we can look into whether that would be more beneficial for consumers. I reiterate that the Government have a recall website that gives the details of all white goods that are subject to recall or fire risk. All consumers should register their appliances. It is down to the manufacturer to make sure that the products are safe, but if consumers take the simple step of registering their goods in the first instance, when they buy them, before any changes are made, that is the best way forward.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
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Might not many of these tumble dryers have been resold in the second-hand market? If so, what is the Minister doing to assess the dangers of the resale of such machines, bearing in mind that local authority trading standards have been decimated by Tory austerity cuts?

Kelly Tolhurst Portrait Kelly Tolhurst
- Hansard - - - Excerpts

As I have outlined, it does not matter whether the product is second hand or has been with its original owners since purchase. If a dryer is affected and is unmodified, consumers should contact Whirlpool. I reiterate that when the OPSS carried out its review of the modification programme, it took all the data into consideration and the risk was deemed to be low and further reduced for modified tumble dryers. I therefore urge any consumer with a tumble dryer in their home to look to see whether it is one of the products affected and make contact with Whirlpool.

Mineworkers’ Pension Scheme

Gerald Jones Excerpts
Monday 10th June 2019

(4 years, 10 months ago)

Commons Chamber
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Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
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I am pleased to be able to speak in this debate and I thank the Benchbench Business Committee for bringing it forward.

I really hope that tonight’s debate will give the Government an opportunity to reflect on their position and put right the injustice felt by thousands of former miners in Merthyr Tydfil and Rhymney and across the country. We must consider what has been contributed over past decades. Thousands of miners, as we have heard, gave the best years of their lives and worked in dangerous conditions. In many cases they gave their health, and in some cases even their lives, for the coal industry. There can probably be no greater price paid for coal than the Aberfan disaster in my constituency in 1966 when 116 children and 28 adults lost their lives.

My paternal grandfather was killed in Ogilvie colliery in 1944 when he was just 32 and my own father was just one year old. On my mother’s side, my great-uncle was killed in 1962 at Elliot colliery in New Tredegar at just 19 years of age. Sadly, these losses were replicated all too often across the coalfields and over the decades. In addition, hundreds, if not thousands, of miners suffered poor health over many years, including my maternal grandfather, who suffered many years of ill-health due to his many years as a miner.

Carolyn Harris Portrait Carolyn Harris (Swansea East) (Lab)
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It would be very remiss of me not to mention my predecessor, Siân James, whose early life as a miner’s wife was immortalised on the big screen in the movie “Pride”. It was with Siân that I visited the Gleision mine in September 2011 and looked into the faces of the women who prayed that their men would be returned to them safely. Unfortunately, they were not. Miners have always risked—and, sadly, all too often given—their lives just for doing their job. Does my hon. Friend agree that those who did survive and reach pensionable age should not now be struggling on a paltry pension while the Government are rewarded with vast sums of money from a scheme that they have not paid a penny into—not a penny?

Gerald Jones Portrait Gerald Jones
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I thank my hon. Friend for that intervention and agree with her. She talks about the injustice of this, which I will come on to later. I pay tribute to her for the campaigning work that she has done in Swansea East. I also pay tribute to her predecessor.

Susan Elan Jones Portrait Susan Elan Jones (Clwyd South) (Lab)
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My hon. Friend mentioned some of the disasters that mining communities have faced. I cannot but mention the Gresford disaster in north Wales in which my paternal grandfather lost his life. Clearly, there is a moral case for why the Government need to act on this, but there is also a really good financial case, because we are not talking about that much money. It really is imperative that they act.

Gerald Jones Portrait Gerald Jones
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I agree with my hon. Friend’s comments. The history of our coalfields is littered with examples of the sacrifices that our communities and miners made, and it is important that this is recognised.

In more recent years, conditions improved and so did the terms of employment. The Government acting as guarantors for the scheme in 1994 was the right thing to do to make sure that the value of the pension fund did not decrease. That is why it is now essential for the Government to address the injustice and unfairness felt by miners over the pension scheme and the way it has been handled over the past 25 years. As we have heard, the Government have benefited from huge payments over the years. However, we must ask them to reconsider their position and whether it is still appropriate for them to benefit from such huge payments. Miners in areas like mine, and across the country, did so much to support the generation of power for the nation. Indeed, the coal and iron works in my constituency helped to power the country for many years, going way back to the industrial revolution. Those former miners therefore deserve fairness and a guarantee that that they are looked after.

Miners have had to fight injustice before, for compensation for pneumoconiosis and other diseases. Many former miners feel that the way in which the pension fund is currently administered is certainly not fair and equitable. Too often, they have been let down. My first involvement in politics was as a 14-year-old during the miners strike in 1984 when communities like mine were supporting the miners in the year-long fight for jobs against an uncaring Tory Government.

In April, I was pleased to co-sign a letter co-ordinated by my hon. Friend the Member for Blaenau Gwent (Nick Smith), who has done so much on this issue over a number of years, calling on the Government to review their position on the sharing arrangements with the fund. It seems grossly unfair that miners are receiving an average pension of £84 per week—in some cases, a lot less. If we contrast this with the £4.4 billion the Government have received, it is hard—in fact, nigh-on impossible—to justify. It is indeed, as others have mentioned, a disgrace. It is certainly not fair, as the Government have not had to contribute anything to the scheme. They must have made far more money than was ever forecast to be the case. It is therefore time for a review.

The balance of risk was very different in 1994, when British Coal ended. People are much more informed all these years later. At the very least, the Government should conduct a review to ensure that they treat miners and their families with fairness. That does not appear to be the case at the moment.

The surplus share arrangements of the pension scheme were altered in 1994 from 70-30 to 50-50. Independent legal or financial advice to offer a due diligence approach does not appear to be evident. Was it ever sought or obtained? These were and are huge sums of money belonging to the miners. At the very least, in the apparent absence of such advice, it would be fair and transparent for the Government to undertake a review, so that the evidence and opinions of those affected or involved in the scheme could be taken into account.

Finally, membership of the scheme has decreased over the years and now stands at 160,000. The Government’s financial risk is therefore in decline, yet the 50% ratio is still the same as 25 years ago. There is a sense of urgency. The former miners are not getting any younger, and I am sure we all agree that they should get the benefit from the scheme while they are alive. We need action now, and I hope we will get some answers from the Minister this evening.

Oral Answers to Questions

Gerald Jones Excerpts
Tuesday 30th April 2019

(4 years, 12 months ago)

Commons Chamber
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Kelly Tolhurst Portrait Kelly Tolhurst
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I thank my hon. Friend for highlighting the excellent work of Snap-on UK Holdings, which has won a Queen’s award for enterprise. Businesses in North West Norfolk have benefited from 60 start-up loans, totalling nearly £500,000. They also have the growing business fund, which provides grants of up to £500,000 per business, where there is an opportunity to innovate and grow and create jobs.

Gerald Jones Portrait Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
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Small businesses often rely on each other for mutual support; that is certainly the case in my constituency. Will the Minister please explain to her colleagues in the Department for Work and Pensions how detrimental it would be for small businesses and the town centre economy if they relocate 250 jobs out of Merthyr Tydfil town centre as part of their push to centralise jobs and services?

Kelly Tolhurst Portrait Kelly Tolhurst
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The hon. Gentleman raises an important point about our high streets. Obviously, the Government play an important part in that respect in making decisions that affect our regions. I would like to reassure him about what we are doing for high streets and the retail sector. With the Retail Sector Council, we are looking at business costs and elements around skills and employment on the high street. We remain committed to making sure that our high streets remain the heart of our communities. I will make sure that I do everything in my capacity as Minister to achieve that.