Police Presence on High Streets

Gill Furniss Excerpts

Thursday 5th June 2025 Westminster Hall

[Paulette Hamilton]

My hon. Friend makes an excellent point and I absolutely agree with the use of facial recognition where we can get it. In Erdington, we did not have facial recognition, but I do think that it is a good thing.

We cannot stop here; although Labour’s pledge of 13,000 more police officers is welcome, we must go further. Every high street deserves a named and contactable police officer, so that communities know who is fighting for them. We need to be bolder to establish partnerships with councils, communities, schools, youth services and those who serve them, because policing alone will not fix systemic failure.

I also pay tribute to our retail workers, such as the heroes of the Union of Shop, Distributive and Allied Workers’ Freedom From Fear campaign, who fought abuse for 20 years. These workers, who are often women and often young, should not have had to endure threats just for doing their job. Operation Fearless has shown that with the right resources, we can protect them.

The lesson of Operation Fearless is clear: when we invest, listen and act, change happens. But this is not just Erdington’s fight. From Bristol to Bolton, high streets are crying out for the same type of hope. Erdington’s story proves that change is possible. Let us be clear that this issue is not just about one high street. It is about every community fighting for safety and pride; it is about recognising that policing must be visible, proactive and rooted in partnership; and it is about whether we believe every community deserves safety, dignity and a future. I believe they do.

To the Minister I say, let us build on the success of actions like Operation Fearless. Let us make sure the 13,000 new officers actually reach the frontline and that every high street has a named, contactable officer. Let us fund real partnerships, not just patrols. Let us stand firmly with retail workers and let us never forget that safe high streets are the foundation of strong communities.

I end with the words of a shopkeeper in Erdington:

“For the first time in years, I feel hopeful.”

That hope, that belief in better, is what we must deliver for every high street in Britain.

[Gill Furniss (in the Chair)]

I will start by imposing an informal limit of four minutes on speeches. There are plenty of you here who can fill the time, so we are keen for you to get on with it. I call Sir Iain Duncan Smith.

[Sir Iain Duncan Smith (Chingford and Woodford Green) (Con)]

It is a privilege to be here with you in the Chair, Ms Furniss. I congratulate the hon. Member for Birmingham Erdington (Paulette Hamilton) on securing the debate. Some people might look at this debate and think that this is not really the most important thing in life, but our constituents want to be able to go down their shopping streets without the fear of any threats. They want to shop calmly without seeing the shelves stripped of goods, being threatened and watching shop- keepers pinned against walls. What they want is policing, which is their right.

With the time limit there will not be enough time to cover everything. Police numbers are always the issue, but we should look at what took place in New York at one particular point. The key rule is not just more police, but more effective police. It is the effectiveness that I want to dwell on. Even when we have the police numbers, effectiveness is often not the priority. I have had a series of issues over the high streets in my constituency. One is in the Broadway in Woodford and the other one is in Station Road. A key element in a lot of these shopping areas is the position of the larger shops such as Boots, the Co-op or Tesco—the shops that bring people on to local shopping streets to get things. But then people go off to the smaller shops, so it is important for trade to get the balance right.

The problem is that there are gangs now on the street sending people in—they walk in; they do not run. I have seen them strip between £3,000, £5,000 and £10,000 of goods off the shelves in Boots, or the Co-op. They go into all the big shops and they are photographed, but we discovered the other day that the shops had given up on sending that data to the police. As a result, the police said they did not think that this was a priority area because they did not get a full record of the crime. If the shops do not go to the police, the police do not record the crime and do not put police on the street. Without police on the street, crime increases and the likelihood of it being reported gets less and less. That is not down to the small shops, because they are the ones that bear the brunt of the violence. It is the big shops and the chains.

We held a meeting the other day with three or four of the big shops in Station Road. When I say “big”, they are small, local versions of Amazon and other shops, such as Boots and so on. We discovered that not one of them was bothering to record any of the crime or to get it to the police. When we spoke to the police, they said, “We have had no record of this.” That is not to say they do not know that crime is taking place—they do—but the reality is they work on the statistics. We asked the shops, “Why are you not reporting the crime?”, and a manager said, “We are not rewarded for it by the big shops. The truth at the end of it all is that we do not see any return.”

We have now instigated a system where we have set up a WhatsApp group for shopkeepers on the street so they can report the crime in the small shops. They say they will report the crime, provided the police actually react to it, come on to the street and make arrests. There is a third element to this. The police often get disenchanted about it, because when they arrest these people and take them away, they get released pretty quickly as there is no space for their case—they are often back on the streets the same day as they were arrested. The issue is more effective policing. We asked them to go on to the street in civilian clothes, because the offenders just move around when the police are there in uniform. The police did that and they made a series of arrests, which sent a shockwave through the gangs.

The point that I will end with is that there is a huge amount to be done, but antisocial behaviour—of which shoplifting is a critical component—is arguably the most dangerous element on our streets. As the hon. Member for Birmingham Erdington said, if we lose control of that, drug dealing and gangs take over. Shoplifting should be the priority. Make our streets safe and there is fair chance we will be able to catch the big criminals later on.

[Gill Furniss (in the Chair)]

I will be putting in a formal four-minute limit, which means that Members will be cut off after four minutes. Can Members try to get their speeches in within that time, so we can ensure everyone gets to speak?

--- Later in debate ---

[Rachel Hopkins]

I thank the hon. Gentleman for his contribution, and I will take the opportunity to reference the tri-force initiative that was brought about by a previous Labour police and crime commissioner, Olly Martins. I know that his initiative to get the three forces working together, particularly on specialist crime, has been instrumental in the point that I am about to move on to.

Our Labour Government have provided an additional £7.3 million in special grant funding. That will ensure continued support for key frontline operations, including Operation Costello, which aims to tackle serious and organised crime, and Boson, which targets guns, gun crime and youth violence in hotspot areas, including in Cambridgeshire through the tri-force initiative.

For too long, people have felt unsafe on their high streets. I support our Labour Government’s determination to tackle these issues head on, so that people in Luton South and South Bedfordshire and across the country see law and order restored and feel all the better for it.

[Gill Furniss (in the Chair)]

I will have to reduce the time limit to three minutes. If people want to intervene, I ask them to be very brief so that we can get everyone in.