31 Graham P Jones debates involving the Department for Transport

Automated and Electric Vehicles Bill (First sitting)

Graham P Jones Excerpts
Iain Stewart Portrait Iain Stewart
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Q If the upgrade is so safety-critical that the car will not function without it having been installed, is that something we should put in the Bill?

David Williams: My understanding is that that sounds very good in principle, but how do you define that extent? Many upgrades might have a degree of safety- critical improvements in their nature. How would you define the seriousness of the upgrade?

Ben Howarth: Clause 4(6)(b) is a definition—that feels to me like it means that it is unsafe to use. If you started saying at this stage a car must be immobilised, we would potentially be legislating for things that we do not know the manufacturers will do in every circumstance. There might be times when the car could move. It might be safe to move it at 20 miles per hour or so—I am just speculating. Is it right to put it in the Bill at this stage? I would definitely say that it is something that needs to be carefully defined and thought about when you create the list of automated vehicles. I know we keep coming back to “the list is everything”, but I think the list is the mechanism by which many of the potential problems of the Bill will get solved.

Graham P Jones Portrait Graham P. Jones (Hyndburn) (Lab)
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Q I am interested in the collection, retention and distribution of data and also the issue that has just been raised by my colleagues about the software prescription; whether it will be prescribed that software must be updated and all the problems that might ensue from that.

Let me lay out an example and ask your view of the Bill. If somebody switches to manual from automated and is involved in an accident while in excess of 30 miles per hour. What happens next? How much of that data becomes available in the case that ensues? For instance, I presume that speed would be used, but what about the on-board cameras or anything else? How much of this data will be kept, retained and used from the functions of the vehicle for a case in which there is an accident with a driver in manual mode? Does the Bill provide a robust framework for accidents and insurance claims and what about road safety? Will it enhance road safety or are we stopping at legitimate information for insurance companies? Should the Bill also include data made available so that road safety is improved?

Iwan Parry: The basis of the question is around the availability of data. My technical background is in forensic accident investigation and in order to investigate accidents—to get to the root cause—we need to start at the before-accident period and understand as much as we can. We are limited today to things such as skid marks, as David referred to earlier, as the tools to reconstruct those accidents. The kinds of data that are potentially available from electronic vehicles increase the amount of data significantly. With the cameras, radar, lidar—light detection and ranging—and ultrasonic sensors we can get a very clear picture of what was going on around the vehicle at the time of an incident. When we look at the consequences of an incident, we can put the two together and have a very clear understanding from establishing liability and whether that indicates that the vehicle in some way behaved unreasonably—or that the driver, pedestrian or cyclist that it was interacting with behaved unreasonably given the context of the situation. That gives us the information that would allow us to make a determination on liability. I think that is critical to insurers, to police investigating such incidents and to road safety in the future.

To advance the future legislation on autonomous vehicles, we will need a method to understand what is going wrong in the real world. We will also need a method to use that information to improve our understanding of vehicle functioning in the real world and how that can be improved by manufacturers or by legislators applying the right tools to ensure that vehicle performance is improved over time.

Ben Howarth: If I could add the insurance perspective on that, for what we need to do for this Bill—to establish whether the car was in automated or manual mode—we need a fairly limited amount of data. You mentioned speed, but we do not necessarily need speed to do that. We just need to know whether it was in automated mode. There are potentially lots of other uses for car data for the police and for accident investigators. In a disputed claim with contradictory evidence in court, you could find it a lot easier to solve cases with data, but I would draw a distinction between the data that insurers need to make this Bill operational and the data from cars that would be useful to understand claims. That might be a valid concern for vehicles not covered by this Bill; as cars get more technically sophisticated with more assisted functions, you might want to understand more about how it works for any car. I think whether it is reasonable to ask for data is still best managed via a judge.

It is also important, if we want the data, that manufacturers record it. My understanding is that at the moment, if you hit a pedestrian in an accident, you will not necessarily trigger an airbag so the data that the car keeps on a rolling basis are not automatically recorded or stored and they would not be available. As part of the work to define an automated car, we need more clarity about what data are recorded and stored and about the process to ensure that the data are sent to the right people at the right time. An insurer is one party that would want some of the data.

Graham P Jones Portrait Graham P. Jones
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Q I am interested in your final comment that there needs to be discussion about what data are kept—perhaps the Bill does not go into that in detail. Road safety is important, and some of the data could be used to improve it. I have concerns, therefore, and I ask the question again that you partially answered: does the Bill provide a robust framework for improved road safety through data retention, collection and distribution, particularly with insurance companies? You answered by saying that perhaps it does not, but I wonder what the other two think.

David Williams: My view is that the Bill undoubtedly aids road safety because it will encourage the use of safer vehicles on the roads, but in terms of data, no—the Bill does not have a robust framework for provision, storage and transmission of those data. I think that is partly because of the stage that we are at. Some things are contentious and some are not. Data sharing is really contentious, whether because of general data protection regulation or because motor manufacturers are concerned about infringement of their intellectual property. We are very keen for there to be some clarity about the storage and transmission of data, the form that data are transmitted in so that they are useful, and the speed of transmission—there is no point us getting the data three months later. That is not in the Bill.

When we had the original discussions, we talked about data. We were still forming our opinions about what data would be required—as I say, that is very contentious. Our view was that it was better to support a Bill that would be part of a rolling programme of legislation and acknowledge that more needed to be done on that data piece than to delay it. We feel that delaying connected and autonomous vehicles hitting our roads would have a negative impact on road safety.

None Portrait The Chair
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Waiting to ask questions, I have Sir Oliver Letwin, Craig Tracey, Alan Brown, Edward Argar, Scott Mann and Sir Greg Knight. Is there anybody else? Clive Efford, you wish to come in with another?

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None Portrait The Chair
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I have Scott Mann and the Minister. Does anybody else want to ask this particular panel a question?

None Portrait The Chair
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I have got Graham as well. I will take you next, Scott.

Scott Mann Portrait Scott Mann
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Just a simple yes or no.

Diana Holland: The potential is there, but it is not automatic unless a range of other things are followed up at the same time. It would be fantastic to find ways of developing this so that there is social inclusion for both rural areas and for disabled people, who are currently denied opportunities, but it has to be part of an overall approach to an integrated transport policy. Otherwise there is a danger that we just end up replicating congestion of one kind with another, with different insurance. However, there is a way of using this to develop a whole range of things, including much broader social inclusion.

Rob Johnston: I would add, as I did earlier, that if we are providing transport mechanisms, whatever they look like, for individuals who cannot drive for whatever reason, we need to provide a transport mechanism that allows the transport method to make decisions for them. That needs to be regulated and we need to be confident that the decisions being made by that vehicle, whatever type it is, are the right ones. That is determined by the algorithms and software behind it, so we need to have confidence that those are right. That is because you could potentially take vulnerable people and put them into a vehicle they are not in control of.

Graham P Jones Portrait Graham P. Jones
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Q What impact will the Bill have on employment if it goes through?

Diana Holland: Again, it does not have to have any impact on employment in terms of the two relatively minor areas that it could be argued that it covers; but the potential is there to enable a wholesale change to a different method, and ultimately saying that the professional driver no longer has a role. There are extremes in approaching this. We would say that it does not have to do away with employment, but plenty of estimates have shown that if it is introduced in one way, that is the effect it will have.

Our immediate concerns regarding the phrasing of the Bill are on the impact on those people currently employed, or under a range of contracts, and responsible for a vehicle, who would find themselves potentially liable in a way that we hope is not the intention. We really think that needs to be looked at to ensure that it does not encompass all kinds of people who we do not think should be liable in those circumstances. There are specific concerns around taxi drivers who own their own vehicles. There are issues around road haulage, where certain people are required to establish themselves as a limited company or to be self-employed to have jobs, but the definition bears questions. We need to ensure that we are not extending liability here beyond where it ought to be, when the operation is run and owned by a third party.

Rob Johnston: If I can briefly add to that answer, KPMG produced a report that said there are potentially 25,000 additional jobs directly working in the automation industry by 2030. A potential 320,000 jobs that could be created, but there is a caveat to that: Government policy is needed to address the growing skills gap, otherwise there is a risk of losing more than £50 billion in GDP per annum. Those are statistics provided by the transport systems Catapult.

John Hayes Portrait Mr Hayes
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Q Finally, I want to return to Mr Turner’s point on skills, which I nodded vigorously at, as he noted. Presumably to facilitate the discussion you are suggesting—the bigger debate about the transport future—it would be helpful now to begin dialogue with the FE sector and with manufacturers on apprenticeship frameworks. That is beginning. As you described, Rob, you are having those kind of discussions, but I am of a mind that the Government should now facilitate some more of that. Would you welcome that? I am inclined to take the view that while it is true that we cannot exactly predict either the character or timing of the technology, initial discussions of the kind that you proposed would be helpful. Is that about right?

Adrian Jones: Yes, I would certainly say that we would welcome the opportunity. While the date for roads full of fully automated vehicles is an unknown, as is the impact, our members already have concerns. In manufacturing, the apprentices needed are not engineering apprentices in the traditional sense; they are software engineer apprentices. In road transport, we have fitters and engineers who are up to their elbows in grease, but in just a few years’ time they will be up to their elbows in keyboards, iPads and screens, which is a completely different skillset.

We also need to recognise that there is concern about skills. As you know, Minister, there is a widespread acknowledgement of a driver shortage in the UK. You already know my views on that. Our members already have concerns that the technology is being used as a smokescreen in effect to say, “We can use this technology to address that skills shortage”, but it will not do that, because employers will see it as a way of reducing cost, rather than filling the skills gap.

One expert that I heard on the venerable Radio 4 was asked about the job shift of a bus driver when that bus was fully automated. The expert said, “Jobs will be created. There may be a café on the bus and they could work in the café.” That is not comparable work. Yes, it is a job, but going from a skilled position to working in a café—no disrespect to any café workers—is not maintaining a standard of living or the same income to that family or the Treasury. There has to be a real debate now, not only on the future, but on the impact that new technologies are having on the transport industry and workers today.

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John Hayes Portrait Mr Hayes
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Q And you hope that Her Majesty’s Opposition will move an amendment on the provision of coffee, do you?

Robert Llewellyn: A bit of coffee. Or a herbal tea.

Graham P Jones Portrait Graham P. Jones
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Q Robert, you are a great enthusiast for automated and electric vehicles, so the Bill must please you no end. I have just a broad question and then a specific question. Broadly, what is missing from the Bill? We heard from Unite about integrated transport, rather than this just being about the relationship between the driver and the vehicle via the insurance company, as well as some other small matters. So on the bigger issue, what do you think is missing? What would you like to see if you were the Minister in charge?

I want to ask a particular question at the end about vehicle variations. Does the Bill accommodate what we will see in the future? I believe we will see different types of vehicle variation, because there will be electric vehicles instead of just the four-seater saloon car.

Robert Llewellyn: There are three things that would be wonderful. I am definitely not an expert, but when you have seen this you can see how popular it is: community electric car sharing/ownership/use. When those little systems organised by local communities appear, they are very popular with the local community. I have seen this in small towns rather than big cities.

Graham P Jones Portrait Graham P. Jones
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Q Boris bikes for villages.

Robert Llewellyn: Almost, yes. Also, they would have a dedicated place where you would park and charge them, so you would remove that problem. There are a lot of benefits to that.

The thing I have not seen in the Bill, which is a vitally important part of this, is vehicle-to-grid technology, which is appearing rapidly. It has an enormous impact, potentially, not on vehicles but on the grid. Say there were 3 million electric cars plugged in overnight, that would be a staggering amount of electricity—a very large power station’s worth of stored energy. You only need take a small amount from each vehicle. That technology is available now, not much in this country but it is certainly being used. I have been—I am trying to keep this pithy—to an office in Tokyo that is run by 100 Nissan Leafs that are plugged in outside. They do not use electricity from anywhere else. Those cars are discharging and charging all day, with a guaranteed amount for the owner to get home at night. So that technology already exists.

On fast charging, from my experience of driving many hundreds of thousands of miles in electric cars, slow charging is really good. Destination charging is really good. When you go to a car park and you are there for two hours topping up, it is not rapid charging, not “Gotta fill it in 10 seconds”. That, in a way, is a petrol or diesel mentality: “I’m driving a really long way. I need to fill it really fast”. You do do that, but way less than you might expect—way less. I use a rapid charger 15 or 20 times a year.

But if I can go to a car park where I can just plug the car in while I am in a meeting, or have gone to the movies or to a restaurant, and I add 20, 30 or 40 miles, that is an enormous benefit. Having more places where you can do that, more car parks with chargers fitted—that you ping your card on to pay for the electricity—would be a fantastic change. Those are emerging, and every time I can use one it is an enormous benefit. Two or three hours gives you 20 or 30 miles. You think, “That’s not very much”—well, it is 20 or 30 miles.

None Portrait The Chair
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I think we have got the message.

Taxi Trade

Graham P Jones Excerpts
Tuesday 18th July 2017

(6 years, 10 months ago)

Westminster Hall
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Wes Streeting Portrait Wes Streeting
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I wholeheartedly agree. In fact, many passengers have experienced the frustration of being in a car where the driver has their nose in the sat-nav, rather than concentrating on the road in the way they ought to. Often drivers choose to take routes that the passenger, who lives in the area, knows full well will be heavily congested, but because the driver lacks basic awareness of the roads around them they end up taking routes that are inefficient and add to congestion, which delays passengers. That is why we recommend in our report that the licensing authorities should produce a code of conduct for the use of apps by taxi and private hire vehicle drivers, and that the Government should consider introducing a national code of conduct with basic minimum standards for drivers in all parts of the country to adhere to.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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I am grateful to my hon. Friend for securing this debate, which is long overdue. We really need an in-depth debate on taxi licensing, and he is making the argument for why. I congratulate him on his review.

My local licensing officer makes a point relevant to the one that my hon. Friend is making, talking about the problem of:

“Cross-border hiring and control of taxis coming into our area. We cannot set the standards for these vehicles and we have no authority to enforce…them. We are concerned about the impact that this could have on public safety.”

One of my local councils, Rossendale Borough Council, was licensing taxis the length and breadth of the United Kingdom not so long ago, which affected other authorities. That cannot be right.

Wes Streeting Portrait Wes Streeting
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I strongly agree with my hon. Friend, who leads me neatly on to cross-border hiring, but I want to address plying for hire first.

Road Infrastructure

Graham P Jones Excerpts
Wednesday 5th July 2017

(6 years, 11 months ago)

Westminster Hall
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Jesse Norman Portrait Jesse Norman
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I am glad that my hon. Friend has mentioned that; it is entirely appropriate for her, not having spoken in the debate so far, to do so. I am aware that there has been some very inaccurate reporting locally about the status of that road. My right hon. Friend the Secretary of State has told me that he is looking forward very much to setting the record straight himself. I would say that there is very strong recognition of the importance of that scheme in its relation to the new nuclear programme—I say that as a former Minister in the Department for Business, Energy and Industrial Strategy—so my hon. Friend’s point has been well recognised.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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Will the Minister give way?

Jesse Norman Portrait Jesse Norman
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If the hon. Gentleman does not mind, I will crack on, because I have taken three minutes already and I have a lot to get through.

As I was saying, the road network is the backbone of Britain. Roads are vital lifelines for our economy. They matter whether people drive or cycle, or travel by bus or coach. They matter when people travel to work or to buy goods, and 95% of people use our road network every day. That is why the Government are in the midst of a £23 billion programme of investment in England’s roads; £15 billion of that is going on England’s motorways and major A roads—the long-distance roads that link regions together, connect us to our ports and airports and enable economic growth. That funding underpins the “Road Investment Strategy”, a five-year plan, launched by the previous Government in December 2014, that sets out the schemes and funding levels for the period 2015 to 2020. That covers more than 100 major schemes up and down the country. At the same time, there was the creation of Highways England and of a watchdog, the Office of Rail and Road, to ensure that motorists get what they are promised.

The investment plan is well under way. Since 2015, 16 major schemes have opened for traffic and 15 more have started construction. They include major investments such as the £1.5 billion A14 improvements between Cambridge and Huntingdon, and the £191 million upgrade of the M1, M6 and A14 Catthorpe junction near Rugby. However, that is only the start, and the pace is picking up.

As announced last Friday, over the coming six months, the Government will take the next steps on 55 road improvements across the country—opening eight schemes, consulting on 10 more and publishing final plans for another 29. In the course of that, we will be seeking to hear from local people, organisations and businesses to help to shape our plans and ensure that they benefit local communities.

This has been an extraordinarily interesting debate. I can only congratulate colleagues on the many schemes that they have brought not only to my attention, but that of officials and Highways England. I look forward to the debate’s being closely scrutinised in my Department and by Highways England for those points.

Several key themes have emerged from the debate. The first is the necessity of increased investment. The welcome nature of today’s news was, I think, recognised on both sides of the Chamber. The second theme is the importance of bypasses—the environmental case for them, and their heritage effects and economic effects. The third theme is the integrated nature of the road network. In other words, one does not want to beggar Peter to pay Paul; there has to be parallel investment in motorways and in A roads. Finally, there are the themes of the importance of safety and of cross-border funding and the like, on which I think all colleagues would agree.

Before I respond to some specific comments, let me turn briefly to the remarks of the hon. Member for Nottingham South (Lilian Greenwood) and the shadow Minister, the hon. Member for Kingston upon Hull East (Karl Turner). I was surprised that, judging by their comments, there is so little recognition by Labour of what has actually happened. The new investment should be absolutely welcomed. I can tell the House that the investment by the last Labour Government, in the period 2005-06 to 2009-10, was a little over £6 billion, and the amount currently being planned is £11.4 billion. I think that is a difference—

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Jesse Norman Portrait Jesse Norman
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Sorry, consultation; I cannot read my own handwriting. Consultation will begin on the schemes that my right hon. Friend mentions. He rightly highlights the importance of beautiful bridges and infrastructure—a point made by my right hon. Friend the Minister of State. His points have also been raised—

Graham P Jones Portrait Graham Jones
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Will the Minister give way?

Jesse Norman Portrait Jesse Norman
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I will not. The points made by my right hon. Friend the Member for Arundel and South Downs were also raised elsewhere by my hon. Friends the Members for Worthing West (Sir Peter Bottomley) and for East Worthing and Shoreham (Tim Loughton) and I welcome those comments.

In the few seconds that I have left before handing back to my hon. Friend the Member for Bexhill and Battle, let me say that the point about cycling was well made by the hon. Member for Oxford West and Abingdon (Layla Moran)—I am a very keen cyclist myself. The Government are investing £1.2 billion to support cycling schemes, and rightly so. The point about constraints on economic growth from lack of investment in roads was very well made by my hon. Friend the Member for Witney (Robert Courts). I am running out of time and I want to be sure that my hon. Friend the Member for Bexhill and Battle has the chance to close the debate if he wishes, so let me end here and thank colleagues on both sides of the Chamber very much indeed for their comments.

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 30th March 2017

(7 years, 2 months ago)

Commons Chamber
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Andrew Jones Portrait Andrew Jones
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I have met the British Parking Association and will be having further meetings. This is all about making sure that its independent appeals process and codes of practice work on behalf of consumers. That is our objective and that is what we will be taking forward in discussions with the DCLG.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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A constituent of mine, Lisa Smith, was given a ticket for parking on the line. Another constituent of mine, Catherine Cheeseman, saw a £60 fine very quickly escalate to a £180 fine, with threats of court action, and a disabled constituent of mine whose blue badge was out of date by a week was given a fine. When are the Government going to bring forward legislation to deal with rogue private parking companies and those who rip off British motorists?

Andrew Jones Portrait Andrew Jones
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That was a point the hon. Gentleman made in the debate we had last week. I cannot tell him when the DCLG will be responding to the consultation that it has been running, but I can tell him that my Department will be working with the DVLA and the DCLG to do all we can to ensure that the consumer gets a better deal by tackling some of the bigger rogue parking companies.

DVLA and Private Car Parking Companies

Graham P Jones Excerpts
Tuesday 21st March 2017

(7 years, 2 months ago)

Westminster Hall
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Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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It is a pleasure to serve under your chairmanship, Ms Dorries. I am delighted to have the opportunity to speak, having received several heavy mailbags from constituents about private car parking companies in my area. I am grateful to the hon. Member for Torbay (Kevin Foster) for securing the debate and for all his work on the subject. He gave an excellent speech.

For too long, cowboy private car parking companies have operated with impunity. Many have reasonable practices, but a considerable number operate in a way that is not conducive to holiday resorts, as several hon. Members have said, or to town centres, as the hon. Member for East Renfrewshire (Kirsten Oswald) mentioned, and that is certainly not in the best interests of motorists or the community in general. Without any substantial legislation or regulation, those companies have been free—to be fair—to rip off car park users and charge bogus fees. In my view and that of the British public, it is time to act. The reality for far too many motorists up and down the country is that people are duped into false charges and harassed by firms that, as has been mentioned, somehow manage to get hold of personal information, whether through the DVLA or other sources.

A considerable number of constituents have written to me asking what can be done to tackle private parking companies, because they have found themselves powerless. Presented with a process that is not transparent but opaque, people have no clear way to resolve problems. I will draw attention to examples from my constituency before suggesting what to do to tackle the scourge. I, too, will name some of the companies involved, but that is because they have been named every week in the Accrington Observer and the Lancashire Telegraph, so I am not bringing anything new to the public that has not been said previously. I am repeating it for the benefit of the House and the Minister.

Eastgate is a big retail park in Accrington. Back in 2012 much anger and frustration was caused for hundreds—I mean hundreds—of people when its private car park operator, Excel, misled them about its parking charges. I recall having to deal with that as the local MP for week after week. Excel changed the three-hour parking limit to 90 minutes without any clear warnings. The firm announced its new policy on signs hidden behind trees on the edge of the car park. It then issued hundreds of fines to shoppers, with demands for immediate payment or even higher fines once they had understandably failed to spot the notices. Some disabled people were also caught out by the changes, and they threatened court action with the help of the National Motorists Action Group, which was very helpful—I would recommend the group to anyone fighting pernicious private parking companies which operate such voracious policies.

The National Motorists Action Group, the local councillor in charge Clare Pritchard and I had a running battle with Excel about changing its policy. The issue was a difficult one and it bounced around the press for weeks and weeks, before the company finally changed—in fact, Excel was fired by the management company. One of the complications was that the retail park owners had not only let some of the units on the site to businesses, but let the parking contract to a management company which had sublet it to the private car parking company.

After that battle, we ended up with Excel deciding that anyone who had not paid was to be let off—the fines were rescinded, and there was no need for people to pay—but it refused to give refunds to those who had done the right thing and paid the fine, even those who had been threatened multiple times. Excel got away with that. I ask the Minister, how can some people have their fines rescinded because they have not paid and others pay but never receive a refund? What does that say to the British public? That is totally unacceptable.

Another car parking company operates at the Accrington Arndale shopping centre. I receive dozens of complaints about some of its practices, with people being fined for whatever little reason, such as being even an inch over the line or five minutes past the time limit. I draw the Minister’s attention to that—surely under the Disability Discrimination Act 1995 and so on some latitude is allowed to some of our constituents in such a position—and to how the appeals process does and does not work. Going back to Excel, NMAG and a disabled constituent of mine had to go through the courts to seek redress, which is unacceptable.

Another cowboy private company has already been alluded to by Members, and a more recent issue is that of the new buttons on the machines in some car parks. I have had several complaints about a company operating such machines. For example, an elder constituent told me that he had been fined and he had lost his appeal. He is fortunate that he has an appeals process, although he did not win it. He is 81, I think, and he had to bend double to see the buttons. The screens and buttons are at a low height and, on a sunny day, he was unable to bend down sufficiently to enter the information accurately. He tried and, most of the time, succeeded, but on the occasion in question he put the wrong digit in. He explained that he had paid for his time in the car park—he had the ticket—but the company was not interested. He was forced to pay the fine.

Jacob Rees-Mogg Portrait Mr Jacob Rees-Mogg (North East Somerset) (Con)
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Is the hon. Gentleman aware that had the car parking operation been a public one, an honest mistake would have been a complete defence? That has been established at the High Court in relation to the congestion charge.

Graham P Jones Portrait Graham Jones
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I appreciate that valid point. We are talking about private car parking companies in private car parks, and not about statutory or public car parks, which are not part of the debate. We are talking about the practices of some companies outside any firm regulations or guidelines. I will address the point about that difference in a minute.

One lady could not buy a ticket from the machine at that car park because it was broken. She still ended up with a fine, even though she left a note on her windscreen to say that the machine was broken. The company has been mentioned already, so I will do so again—I have no shame in naming such companies, because they need to be shamed. ParkingEye was also mentioned by the hon. Member for St Austell and Newquay (Steve Double), and it operates that particular car park on the edge of my constituency. I find that practice abominable. She put a note on her windscreen, which should be sufficient if the machine is broken. That £1 parking charge quickly became £100 because of the firm’s own administrative incompetence and failure to fix the machine.

As I say, other constituents have come to see me about that particular car park. One was an elderly gentleman who could not bend down to see the screen and, on one occasion, entered a wrong digit. Giving a fine for that is totally and utterly unacceptable. Members on both sides of the Chamber who have spoken, and probably all Members of the House, are well aware of such scandals in their constituencies. This issue is not unique to my constituency or coastal constituencies—it seems to happen in all our constituencies all the time, up and down the country.

Although private car parking companies were barred from wheel clamping by legislation, they seem, as other Members have intimated, to be in the game of trying to find new ways to extract money from motorists, perhaps to make up for some of their old practices having been barred. One gripe that all Members have mentioned is that, under the Road Vehicles (Registration and Licensing) Regulations 2002, the DVLA provides information to those car parking companies. Actually, I believe that they can purchase it—according to NMAG, the DVLA sells information, which is worrying. That practice should end, and there should be better regulation. Those companies access that information and then pursue motorists. I am deeply concerned about that relationship, and the Minister ought to look at it, because it is not right.

Deidre Brock Portrait Deidre Brock (Edinburgh North and Leith) (SNP)
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The hon. Gentleman is making some good points. Citizens Advice Scotland highlighted in its briefing on this subject that many companies still issue tickets whose appearance mimics those issued by the police or the local authority, have difficult-to-read signage in their car parks and, at times, charge fees of more than £500. Does he agree that it is time that the British Parking Association and the International Parking Community strengthen and properly enforce their supposedly strict codes of practice, or ensure that rogue companies lose their right to the release of vehicle owner information?

Graham P Jones Portrait Graham Jones
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I was going to come to the two parking organisations that the hon. Lady mentions, which seem to have no transparent processes. One of them—I think it is the BPA—has a very opaque appeals process, if it has one at all. Not every private car parking company is actually affiliated or associated with either of those organisations.

Passing off is a massive issue. People turn up at car parks run by private companies to see a yellow and black zig-zag all the way around a cellophane or plastic envelope stuck to their windscreen that is simply passing off as a statutory notice. It is not a statutory notice, and it is not a fine—it is a charge. There is no clear distinction. The Minister ought to look at that, because those little yellow and black bags that appear on people’s cars intimidate them and do not give them the necessary legal information.

Kirsten Oswald Portrait Kirsten Oswald
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The hon. Gentleman makes a crucial point. Does he agree that the Minister should also tell us when we will see proposals to stop companies continuing to receive personal data from the DVLA when they have a track record of abusing it by sending out legally incompetent frighteners to people and charging inflated fees for overstaying?

Graham P Jones Portrait Graham Jones
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I was going to say that the third point raised by the hon. Member for Edinburgh North and Leith (Deidre Brock) was inflated fines. I said that, in one case, a fine had gone from £1 to £100. I hear that fines go even further in other constituencies. That is totally unacceptable. I return to the point that there is a lack of regulation in this field. There is no transparency—there is opaqueness. It is the wild west, and there are real concerns—first about passing off, secondly about the process when people are fined, and thirdly about the DVLA’s relationship with private parking companies. The Minister ought to reflect on Members’ concerns. I am sure that if I asked the 635 or so Members who are not in the Chamber—I do not know how many are here—they would agree. It is time for the Government to act.

Adrian Bailey Portrait Mr Bailey
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Does my hon. Friend agree that something else that needs to be looked at—I believe that this is actually illegal, but it is commonly exercised—is the threats that these companies send to people subsequently, either through debt collection agencies or by putting notices on their credit ratings? By so doing, they undermine people’s credit ratings and convey to them the belief that they will have financial penalties in the future.

Graham P Jones Portrait Graham Jones
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My hon. Friend makes a good point. When I said that the process is not clear, I meant the process all the way down the line, from passing off and someone picking up a fine to that person opening their fine and then quickly—after a fortnight, not a month—getting a doubled demand or losing their discount. That process is threatening, intimidating and misleading, and the appeals process is not transparent. If someone contests a charge or has been away on holiday for a fortnight or three weeks, before they know it, the charge is higher, and it escalates from there. These are charges and they are contestable, but if people contest them or simply do not pay them, as they are encouraged to do by some organisations because of the issues around some of these ticketing practices, they escalate, which frightens some of our older constituents. They get worried about it. They see some of these charges—£500 has been mentioned, and I mentioned £100 in my constituency—and get very frightened by them.

Nadine Dorries Portrait Nadine Dorries (in the Chair)
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Order. Mr Jones, may I just say that two other people are waiting to speak, and we will not be able to get them in if you do not wind up soon?

Graham P Jones Portrait Graham Jones
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Okay. In summary, I ask the Minister to look at the three points that I have raised. He must take this issue seriously. The British people want something to be done about it.

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 17th November 2016

(7 years, 6 months ago)

Commons Chamber
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Andrew Jones Portrait Andrew Jones
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My hon. Friend makes an important point about road safety, which is a critical issue, because, despite our enviable national record, 1,730 people lost their lives on British roads last year. Media campaigns in this area can be very helpful, so I do, indeed, support the Lancashire Telegraph campaign in principle, and I look forward to hearing more when it starts.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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I, too, am supporting that campaign, and we have seen numerous incidents across east Lancashire, but would the Government not accept that one thing that is not helping on motorways is the fact that local government cuts mean that motorway lights are being turned off?

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 15th September 2016

(7 years, 8 months ago)

Commons Chamber
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John Hayes Portrait Mr Hayes
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My table grows ever more round. I am none the worse for it, by the way.

I am familiar with that road. As my right hon. Friend will know, a number of suggestions have been made for the improvement of the scheme. There are always demands relating to different roads, and different ideas about how those demands should be met. We study these matters carefully, and part of that process involves the kind of consultation that my right hon. Friend has recommended. I am always delighted to speak to him about any matter that he raises in the House, including the one that he has raised today.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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The Government talk about rebalancing the economy, and it is interesting that the Minister just talked about improving east-west links in the north, but may I make one suggestion that I hope he will take forward? Can we extend the M65 all the way to Scotch Corner? That needs to be done. Millions of people in the north-east need to be connected directly to millions of people in the north-west and the Manchester region. That vital east-west infrastructure link would rebalance that economy.

John Hayes Portrait Mr Hayes
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The hon. Gentleman is known for making the case for links that would further boost his local economy. There have been scurrilous suggestions that the northern powerhouse has in some way faltered. Let me tell the House that the northern powerhouse is not only alive and well, but will thrive under this Government. That will include the kind of infrastructure investment necessary not only to provide transport links, but to boost economic growth, build skills and spread opportunity. That is the kind of Government we are: a Government with big ideas who put them into action for the benefit of our people.

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 28th April 2016

(8 years, 1 month ago)

Commons Chamber
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Robert Goodwill Portrait Mr Goodwill
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Electric cars can benefit from surplus electricity overnight and use that off-peak electricity very effectively, and I for one believe that nuclear generation will be part of our future energy strategy.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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Too few companies in east Lancashire either offer or advertise the cycle to work scheme. What can the Government do to extend the scheme in areas such as mine?

Robert Goodwill Portrait Mr Goodwill
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The Treasury is an enthusiastic backer of the cycle to work scheme, and I know that many people have taken it up and that many companies can make sure their employees get information about it. It is a great scheme that gets a lot of people on to two wheels and reduces not only carbon dioxide emissions but other pollutants that cars produce.

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 10th March 2016

(8 years, 2 months ago)

Commons Chamber
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Lord McLoughlin Portrait Mr McLoughlin
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I am grateful to my right hon. Friend for making that point. In December 2014, the Government announced a scheme to widen the A12 from junction 28 of the M25 to the Chelmsford bypass. The scheme will be developed in the first roads period from April 2015 to March 2020, to be ready for construction in the next roads period. We expect the next roads period to run from April 2020 to March 2025.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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What assessment has the Department made of the M66 and the M60 to the south of it? I believe TomTom said that it was one of the busiest, or the busiest road in the UK. It is jam-packed from about 6.15 to about 10 am—every morning, it is gridlocked and cars cannot move. What is being done to resolve that situation?

Lord McLoughlin Portrait Mr McLoughlin
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As I pointed out to the hon. Member for Ellesmere Port and Neston (Justin Madders), investment is on a far greater scale than ever imagined by the Labour party that the hon. Gentleman supported in government. It is a simple fact that we are talking about £15 billion for the road investment strategy, which is a greater investment than we have seen in our roads network for a number of years.

Oral Answers to Questions

Graham P Jones Excerpts
Thursday 28th January 2016

(8 years, 4 months ago)

Commons Chamber
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Lord McLoughlin Portrait Mr McLoughlin
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I am not sure that comes into the HS2 line route development, but I am more than happy to discuss these matters with my hon. Friend, as is the rail Minister, the Under-Secretary of State for Transport, my hon. Friend the Member for Devizes (Claire Perry). One of the reasons for developing a high-speed rail link is that we need to find a lot more capacity on the existing rail network, and one of the ways we do that is by providing the extra capacity that HS2 will give.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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I share the concerns of the hon. Member for Warrington South (David Mowat). Is not it poor that there are no plans for any HS2 rail service north of Manchester, particularly to Wigan? The 530,000 people in east Lancashire will be completely disconnected from phase 2 of HS2. Will the Secretary of State look at that?

Lord McLoughlin Portrait Mr McLoughlin
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The simple fact is that from day one I see HS2 serving areas wider than just those in which it is built. When we start the service from Birmingham, it will be possible to link with conventional rail routes, rather as high-speed trains currently run from St Pancras to Ashford and then beyond. I hope that the northern parts of the United Kingdom will be served by HS2 straightaway.

--- Later in debate ---
Claire Perry Portrait Claire Perry
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I am always happy to meet my hon. Friend, but let me gently remind him that Network Rail has already spent almost £3.5 million supporting the analysis of the resilience groups and the vital geological survey of the sea cliffs along the area. This work will be done, the Government will listen and this Government, unlike that lot on the Opposition Benches, will invest in the south-west.

Graham P Jones Portrait Graham Jones (Hyndburn) (Lab)
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T1. If he will make a statement on his departmental responsibilities.

Lord McLoughlin Portrait The Secretary of State for Transport (Mr Patrick McLoughlin)
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This has been a very difficult time for the communities of the north of England. I have enormous sympathy for those flooded out of their homes. I am determined that we will continue to stand shoulder to shoulder with local communities as they strive to return to business as usual. That is why I have commissioned the highways agencies and Network Rail to work particularly closely with the local authorities directly affected by flooding.

Graham P Jones Portrait Graham Jones
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Unsustainable cuts by the Department for Communities and Local Government have left Lancashire County Council able to provide only statutory services across the county. This has led to an end to fare box subsidies. Some 2,400 bus routes have been cut or downgraded by this Government nationally. Why is it that this Government are leaving bus users without services?

Lord McLoughlin Portrait Mr McLoughlin
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The hon. Gentleman needs to question Labour-controlled Lancashire County Council about how it provides its services, along with those local authorities that have managed to enhance their bus services. My Department has secured funding through the bus service operators grant and will continue to do so, and will continue to support bus services across the country.