Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 23rd October 2014 Commons Chamber

[Mr Speaker]

I hope that Dover also enjoyed the right hon. Gentleman.

[Heidi Alexander (Lewisham East) (Lab)]

Ministers will know that the growth in rail usage in recent years is unevenly distributed across the regions. London has seen the highest growth and the most journeys, which has a knock-on impact in the form of overcrowded trains. What percentage of national investment in rolling stock and infrastructure will go into London commuter services over the next decade?

[The Parliamentary Under-Secretary of State for Transport (Claire Perry)]

I do not have those numbers directly to hand, but I am sure the hon. Lady will be reassured to know that under this Government the overall transport infrastructure spend outside London is higher than it was under the last Labour Government. I shall instruct my officials to see whether we can get the data on rolling stock, but I am sure that she, like me, will welcome the fact that the £40 billion we are spending across the country is benefiting all parts of the country. If I could just—

Southeastern Train Services

Heidi Alexander Excerpts

Tuesday 6th May 2014 Commons Chamber

[Heidi Alexander (Lewisham East) (Lab)]

I am aware that the Minister is not in his place. I am told that he is in a car on his way here. I just hope that he is not on a Southeastern train.

Southeastern runs virtually all the rail services that serve my constituency, providing links to a range of central London stations as well as out to Kent. There are seven stations in my constituency: Hither Green, Blackheath, Lee, Grove Park, Catford Bridge, Catford and Beckenham Hill. There are four railway lines, three of which converge at Lewisham station.

Although Lewisham station, which sits on the border of my constituency and that of my right hon. Friend the Member for Lewisham, Deptford (Dame Joan Ruddock), has the docklands light railway, my patch of London remains untouched by the tube map. Extending the Bakerloo line to Lewisham might be the long-term aspiration of many of us, but for the time being the trains operated by Southeastern are one of the key ways in which my constituents get about.

I am conscious that a list of seven stations and four train lines may lead people to think that my constituency is well served by rail links. On the face of it, it is well served, but the reality for many of the 37,000 people in Lewisham who use the trains to get to and from work every day is grim: hot, horrendously overcrowded, late and slow trains, with a hefty price tag to boot. I am not prone to exaggeration, but I honestly believe that in this country we transport cattle better than some of my constituents.

Just last month, I was contacted by a constituent who told me that he had seen

“2 people collapse in the last 10 days due to overcrowded and overheated trains”.

This problem is very serious, and if the Minister had been present, I would have invited him to join me one morning to experience the problem for himself. Trains arriving at stations such as Hither Green and Blackheath at any time between 6.30 and 9.30 in the morning are already full. My constituents squeeze themselves on if they are lucky; if they cannot, they wait for the next train. I apologise, Madam Deputy Speaker, for being graphic, but people literally start their working day stuck in one another's armpits.

The journey to London Bridge should take between 10 and 12 minutes, but routinely takes between 20 and 30 minutes. There is often a constant stream of tweets from Southeastern, usefully providing the information that a train that was supposed to have eight cars will instead have six or four cars.

To add insult to injury, year on year we are paying more and more for the pleasure. An annual season ticket on Southeastern for zones 1 to 3, a point-to-point ticket that allows travel only from one station to another, now costs £976. It has gone up by £216 since 2010—a 28% increase in four years. Travelcards, which allow onward use of the tube and bus network, cost considerably more. The rising cost of those tickets has massively outstripped the negligible changes that people have seen in their pay packets and it makes a very significant dent in household budgets.

I have lived in the Lewisham and Hither Green area for the past 12 years. In that time, platforms have become noticeably busier, and that is borne out by statistics compiled by the Office of Rail Regulation. In 2002-03, Lewisham was the 55th busiest station in the country, and there were 3.6 million entries to or exits from the station that year. In 2012-13, the last year for which data are available, that number more than doubled to 8.2 million, with a further 1.7 million interchanges, making it now the 38th busiest station nationwide. That is significant growth.

That pattern is repeated at all other local stations and is consistent with the regional breakdown of growth in rail usage, which shows that growth in London is markedly greater than anywhere else in the country. To put that in a national context, Lewisham is a busier station than Newcastle, Nottingham or Southampton; it is comparable to a station like Sheffield. When we talk about increasing capacity on our rail network, we must not forget places such as Lewisham which are neither part of the affluent commuter belt nor on London’s tube map.

[Gareth Johnson (Dartford) (Con)]

I congratulate the hon. Lady on securing this debate on an issue that she has spoken out about in the past. Does she agree that although poor reliability may be Southeastern’s main failing, it is compounded by the poor communication with the commuters who are her constituents and mine?

[Heidi Alexander]

I do agree. In part, the problem is reliability, but one of the main issues that I want to focus on is the degree of overcrowding that we experience on our train services.

The case for tackling overcrowding on my part of the rail network is irrefutable. The problem is getting worse and is likely to deteriorate further if urgent action is not taken. Thousands of new homes are planned in places like Lewisham and Catford over the next few years, and it goes without saying that future residents will need to be able to get around. They will need to be able to get to work and to get back from other parts of London at weekends. Basically, they need a decent railway service to live their lives.

The population of Lewisham continues to grow. Despite asking various parliamentary questions on this subject, I am at a loss to understand when commuters in my constituency are going to see longer trains. All I know is that, according to an answer I received on 8 April, the Under-Secretary of State, the hon. Member for Wimbledon (Stephen Hammond), who is the railways Minister, does not think there is demand for longer trains on all services. Beyond that, I am afraid that I cannot get much sense out of the Department or Southeastern.

Currently, no 12-car trains serve stations in my constituency during the rush hour, but there should be such trains. Platforms have been extended. I suspect that millions of pounds has been spent on doing that job, although again, despite my asking parliamentary questions, the Department cannot tell me how much has been spent and refers me to Network Rail. When I have asked Network Rail, it has not got back to me. We have spent money on lengthening platforms but we do not have longer trains to stop at them. It is almost as good as the one about the aircraft carriers with no aircraft to use them. Surely in difficult economic times we should not be wasting expenditure in this way—we should be reaping benefit from it.

In the written answer I received from the Minister at the beginning of April, I was told that a study would be done in 2016 and that some capacity enhancements may be forthcoming from 2019. That is at least five years away. It is simply not good enough. The Minister is currently in the process of negotiating a new “direct award” contract with Southeastern. Following the mess that the Government have made of letting franchises elsewhere in the country, they have put on hold the letting of the new Southeastern franchise, deciding instead to award a series of shorter, directly awarded contracts. Is there no way in which they could negotiate longer trains on some services calling at stations in my constituency sooner than 2019? Could some trains not start closer into London?

I would be really grateful if the Minister could explain the issue. Is it the availability of rolling stock? Is it an unwillingness on the part of Government to fund longer trains? Is it that when he looks at overcrowding statistics for services into London he thinks that there is not a problem on services run by Southeastern? If it is the latter, I would urge him to speak carefully to his civil servants about how the standard definitions of overcrowding —passengers in excess of capacity, otherwise known as PIXCs—are calculated. My understanding is that the calculations include an allowance relating to what is deemed to be an acceptable number of people standing in addition to those sitting. The excess passengers figure comes on top of that and, given that my constituents experience the most crowded 20 minutes of the journey, I am not sure that those PIXC scores will paint a realistic picture of the levels of overcrowding experienced by commuters who live in my constituency.

I also understand that Southeastern amalgamates its performance data for all of its services, including its High Speed 1 services from the channel tunnel, which may also skew overall performance scores. Does the Minister look at disaggregated data for each of the different types of Southeastern routes?

[Tracey Crouch (Chatham and Aylesford) (Con)]

The hon. Lady is doing a very good job of standing up for her constituents who use the Southeastern service, which is also used by my constituents. Will she join other Kent and south London MPs in calling for the disaggregation of data as part of the new franchise agreement?

[Heidi Alexander]

I would be happy to join hon. and right hon. colleagues in calling for that. It needs to happen before the new franchise is let. Could we see it in the direct award contracts that the Department will be letting, I think, this summer?

I think you will have probably sensed my frustration, Madam Deputy Speaker, but I am not the only one who feels strongly about the issue. I speak on behalf of a very significant number of my constituents. Sadly, it comes as little surprise to me that the national passenger survey and surveys by organisations such as Which? put Southeastern at the bottom of the train operating company league table. I suspect that much of my constituents’ dissatisfaction is driven by experiences of overcrowding and a general sense that the service offered is woeful value for money. It also relates, as the hon. Member for Dartford (Gareth Johnson) has said, to a lack of clear, reliable, real-time information when there are cancellations and delays.

I know that Southeastern has requested an official review by the rail regulator of Network Rail’s performance, as not all problems relate to things in Southeastern’s control. I understand that, but there needs to be better communication with the travelling public and a sense that Southeastern is not just constantly trying to shift the blame to someone else. It would be useful if the Minister provided an update on the official Office of Rail Regulation review.

It would also be useful if the Minister provided his latest thinking on what should happen come 2018. Given poor performance and the fact that Southeastern’s parent company, Govia, received £82 million in Government subsidy last year, is he satisfied that the current franchising system is delivering the best deal for the taxpayer?

We know that the Government are reluctant to do a root-and-branch review of the structure of railways in the UK, presumably because they are concerned that it may throw up pragmatic solutions that go against the grain of their ideology. The public, however, want to know that if they are paying exorbitant sums for their travel, they are getting the best possible bang for their buck.

Could Transport for London, for example, become the franchising authority for Southeastern in future? Experience in south London with the London Overground has been positive, and TfL will soon become the franchising authority for some Greater Anglia services. Why do not the Government want to do the same for Southeastern?

I am conscious of the fact that this debate started earlier than usual and I would like to take a few more minutes to pick up on two issues relating to Southeastern services and connectivity: the Catford loop line and access arrangements at Lewisham station.

Many local people share an aspiration for four trains an hour to stop on the Catford loop. I am told that such a service could be introduced without detriment to other existing services. I have asked Ministers about this before and have been told that the detailed specification for services in a new Southeastern franchise has yet to be decided. However, given this interim period of four years before any new franchise, is there any possibility of upping the number of stopping trains on the Catford loop?

May I ask the Minister to revisit my correspondence with his predecessor, who is now the Secretary of State for Northern Ireland, about Southeastern’s determination to keep the platform 4 gate at Lewisham station permanently closed? If we want people to use the railway instead of their cars, stations need to be as easily accessible as possible. Although I understand Southeastern’s desire to tackle fare dodging by having a fully gated station, that makes no sense when the next station stops are not gated. With a significant regeneration scheme now under way next to Lewisham station and access arrangements reduced as a result, the platform 4 gate issue has taken on new importance. Even if it cannot be reopened permanently, might a temporary relaxation be allowed for the duration of the construction works on the adjacent development project?

I realise that I have been down in the detail of rail provision in my constituency, but these are important matters for many of those I represent.

London is a fantastic city to live and work in, but it is let down by its failing rail network. I am afraid to say that I am not sure that Ministers seem willing or able to intervene, let alone to learn lessons and correct the system. The result is that existing train operating companies are limping on, with passengers feeling voiceless and out of pocket. Put simply, when we ask people to pay sky-high fares for their travel, they should at least get a half-decent service.

[The Parliamentary Under-Secretary of State for Transport (Mr Robert Goodwill)]

I apologise for my slightly late arrival at the Dispatch Box, Madam Deputy Speaker. Perhaps that was rather apt, given the subject we are discussing.

I congratulate the hon. Member for Lewisham East (Heidi Alexander) on securing this debate on Southeastern services. At the very outset, I want to make the point that the rail franchising system and the way in which the Government engage with private sector operators is all about improving rail services for people, not some ideological opposition to state provision. In practice, the system has been shown to deliver in many parts of the country. As we have seen during the period since privatisation, rail usership has doubled from 750 million to 1.5 billion. Of course, that is part of the problem: as more and more people use rail services in this country, the overcrowding on trains and the problems of squeezing more and more trains on to what is by and large a Victorian network is a real challenge that I know frustrates commuters daily.

As the hon. Lady has contributed so fully to previous discussions in the House—for example, the debate in February secured by my hon. Friend the Member for Dartford (Gareth Johnson), who I note has joined us in the Chamber—some of my points will sound familiar. I hope that she will forgive that repetition, but I will cover some of her questions from the last debate, particularly on overcrowding and passenger compensation.

I thank the hon. Lady for her invitation to join her on the train to Lewisham. I suggest that I can do better than that, as I have a member of staff who lives on that very line, and I get a daily update about the problems of getting a seat on the train. Indeed, when she moved slightly further away from the centre of London, she said, “Although it’s a longer journey, at least I can get a seat.” It is something of an indictment of that particular service that people see living further away as a good idea, because they can get a seat before the train sets off. I am made aware of some of the daily trials and tribulations; indeed, I also sometimes get excuses about why she sometimes arrives at work late.

Let me first state that this Government are committed to continuing the strong growth in rail travel experienced over recent years. We have invested billions of pounds in railway infrastructure, and we have set out our plans to continue to do so. The Thameslink programme is one of those key investments, and we are committed to funding and delivering it in its entirety. On completion in 2018, it will virtually double the number of north-south trains running through central London at peak times. It will deliver 1,140 carriages of high-capacity next generation rolling stock, in addition to about 600 new carriages that will be provided as part of the Crossrail project. That represents a significant enhancement to the capacity of the entire UK rail network. That might be no consolation to people in Lewisham, but it shows that we recognise the problem and are investing not only in new infrastructure, but in new rolling stock.

[Heidi Alexander]

I was aware of discussions about the new Thameslink franchise that could have meant that some services would call at stations such as Lewisham. I wonder whether the Minister can update me on whether there is any chance of some Thameslink services being routed through Lewisham, instead of along the more traditional routes, and on whether that could add capacity to our part of the network.

[Mr Goodwill]

I am afraid that I cannot give the hon. Lady any news on that subject. However, as it has been raised on the Floor of the House, I know that officials will be keen to revisit it to see what potential there is. In her contribution, she spoke about the potential for improving services on the Catford loop. However, the system is by and large operating at capacity, particularly at peak times in the morning and evening. In fact, it is operating at more than capacity given that many people cannot get a seat on their train.

The key headline indicator for rail performance is the public performance measure, which measures the percentage of services that arrive within five minutes of their timetabled time. From April 2013 to March 2014, the Southeastern network achieved a disappointing PPM score of 89%. That is 3.8 percentage points below the target agreed between Southeastern and Network Rail. I note the point that the hon. Lady made about aggregation, which means that those figures may hide worse performing parts of the network. She mentioned that High Speed 1 has a good punctuality record. That is a good reason why we should be building brand new rail infrastructure in this country. It does not have the same problems, such as those related to bad weather, that we see on parts of the creaking Victorian network.

PPM is the responsibility of Network Rail and the train operating companies, and a failure by one or both will cause the PPM to fall. To assess where the blame for the declining PPM lies, it is necessary to consider performance against the delay minute targets agreed between Network Rail and Southeastern. In general terms, Network Rail is responsible for approximately two thirds of the delay minutes across the UK rail network, with the train operating companies accountable for the remainder.

The performance of Southeastern over the past 12 months was 6% adrift of its cumulative delay minute target. That 6% represents an additional 16,000 delay minutes over its target of 271,000. Network Rail, on the other hand, finished the year more than 50% adrift of its targets, which represents 200,000 delay minutes above its target of 400,000. The results of both Network Rail and Southeastern are clearly influencing the downward PPM trend, with Network Rail’s performance having by far the greatest impact.

What is being done to improve Network Rail’s performance? First, it is important to acknowledge that safety must remain the highest priority. Network Rail’s performance in that regard has ensured that the UK has one of the safest, if not the safest, railways in Europe. That said, Network Rail’s rapidly increasing share of delay minutes shows that its performance has simply not been good enough and must improve.

It would be remiss of us to ignore the impact that severe and unprecedented weather has had on its operational performance, and the inevitable delays that that has caused. Since October last year, the severe weather has led to landslips, flooding and vegetation issues—I presume that that means the wrong kind of leaves—all of which have impacted heavily on the service that Southeastern has been able to deliver. To take one example, passengers using the Hastings line endured closures and disruption between December 2013 and March 2014 owing to multiple landslips. Although it is fair to put Network Rail’s performance into perspective, extreme weather should not be allowed to mask underlying issues and risk factors that could have been controlled or at least mitigated. In other words, the weather is not an excuse for everything.

Southeastern recently referred Network Rail to the Office of Rail Regulation to highlight its poor performance with regard to trees on the track, landslips and engineering possession overruns. The ORR held a formal review of Network Rail’s performance in March in the presence of Southeastern and Network Rail’s senior management teams. At the review and in subsequent communications, Network Rail accepted that performance on the Southeastern network had fallen below acceptable levels of late, and it has provided assurances that performance will be improved—

--- Later in debate ---

[Heidi Alexander]

By which date will 12-car trains on the Southeastern network call at any station in my constituency in the morning rush hour?

[Mr Goodwill]

As I said, discussions are ongoing, so I cannot give the hon. Lady a precise date. I hope that she will be reassured that it is an issue of great importance to the operator. Given the incentives, and the penalties that non-performing companies will incur, it is in the company’s interests to improve services and meet those key performance indicators.

Making performance more transparent is a further key aim of the new franchise. While Southeastern currently reports an average public performance measure by monthly period, in the new franchise it will be required to publish PPM data by route, in addition to its overall PPM average, which answers the point the hon. Lady made about individual performances being masked by the best performing services such as HS1. We will also be discussing with Southeastern what other information can be published about customers’ experience of using its services. I hope that she will engage with that process and let Southeastern know which indicators she wants it to focus on. I suspect that overcrowding is probably the issue that most affects customers after delays. There is compensation for delays, but that does not help customers in overcrowded trains, especially in bad weather.

My expectation is that increased transparency will help passengers make better informed travel decisions, as well as allowing the operator and Network Rail to target improvement strategies on the worst performing routes. Greater transparency will also enable the Department to challenge more effectively the operator’s delivery.

The hon. Lady mentioned the platform 4 gate at Lewisham station. I have to admit that I was not aware of that problem, which is due to engineering works, but I will certainly look into it and see that it is addressed. She also touched on the extension of the contract through direct award. As with all direct awards, this is a necessary step to achieving a manageable and deliverable franchise schedule for both the market and the Government. We continue to monitor the performance of Southeastern very closely.

Southeastern’s operational performance has been relatively good in the last 12 months, although it remains 6% off its delay minute targets. For the first period in the new rail year, it is ahead of its targets. Southeastern continues to work with industry partners Network Rail to improve performance for passengers, and has recently called and attended a formal review of Network Rail’s performance.

The massive investment being made by the Government in the Thameslink programme will improve services for the whole of the south-east of England, with 40% more capacity on services between Sevenoaks and the Thameslink core, via the Catford loop. However, in the short term, the Thameslink programme will cause significant disruption at London Bridge station. We believe that certainty of ownership and a stable partner will help better to manage the services for passengers during this period.

In summary, operational performance has declined sharply on the Southeastern network since October last year, and I agree that this is not acceptable. I expect to see improvements now that the Office of Rail Regulation has conducted its formal review, and Network Rail has provided commitments to Southeastern. There is also room for improvement in Southeastern’s performance, given that it was 6% off its delay minute targets by year end in March 2014. It has, however, made a strong start to the new rail year, with delay minute performance for the latest period in April ahead of target.

I hope that, by outlining some of the Department’s plans for the four-year direct award period, I have shown that the Department is committed to driving real improvements in transparency, performance and customer satisfaction. I am grateful to the hon. Lady for her continued interest in the Southeastern franchise, and for bringing this debate to the attention of the House.

Question put and agreed to.

Rail Services (South-East England)

Heidi Alexander Excerpts

Wednesday 12th February 2014 Westminster Hall

[Mr John Denham (Southampton, Itchen) (Lab)]

It is a pleasure to serve under your chairmanship, Sir Roger, and I congratulate the hon. Member for Dartford (Gareth Johnson) on securing such an important debate. I want to look at some of the fundamental issues relating to the financing of rail and commuter services. Governments of any party face major challenges in trying to bring a fair and just approach to rail fare financing in the south-east. As I am sure the shadow Minister, my hon. Friend the Member for Nottingham South (Lilian Greenwood), will set out, until the Chancellor was forced to act last summer, commuters faced a series of above-inflation fare increases.

It is worth looking at some of the figures. I have looked at the increases in train fares—season ticket prices—highlighted by Passenger Focus on a number of south-eastern routes. Sadly, my constituency is not included, but a number of others are. The increases in fares are compared with the increase in wages of the people living in the relevant areas. For example, in Gillingham in Kent—not too far from the hon. Member for Dartford—in the year from January 2010 to January 2011, the cost of a season ticket rose by 8.3% and wages by 2.1%. The following year, season tickets rose by 6% and wages by just 1.2%. In the next year, season tickets went up by 4.2% and wages by just 0.2%. In the year up to January 2014, season tickets went up by 3.1% while wages went up by just 0.7%.

A similar pattern is repeated across the south-east. In Portsmouth, from January 2010 to January 2011, fares went up by 7.2% and wages by just 2.1%. Fares went up the following year by 6.1%, but wages by just 1.2%. In 2012-13, season tickets went up by 4.2% and wages by 0.2%. In the past year, fares have gone up by 2.7% and wages by just 0.7%. Right across the south-east, year after year, we have had increases in season ticket prices that massively outstrip the real increases in wages earned by our constituents and many others in the region.

The annual season ticket from my constituency in Southampton is now more than £5,200, and commuters have faced many additional costs. I have not checked it on any websites, but I use the station and, as I recall, the parking charge at Southampton airport parkway has gone up from £10 to £14 a day in just the past three years. That is, of course, outside the regulated system; costs are being piled on to commuters wherever we choose to look.

It is easy just to list statistics and say that there is a problem, but we must look at some of the railway financing fundamentals that are driving the increases. We have a good opportunity to do that this morning. I take an unashamedly south and south-eastern view of the problem. The system operates in ways that are particularly unfair for our constituents in the south-east, and we must be prepared to face up to and challenge that.

What are the essential financing issues? We must look at two flows of money. The first is the money paid by the train operating companies—that is, the passengers who travel on their trains—to the Treasury. Some companies, almost all clustered in the south-east, are paying substantial amounts of money out of their fares in payment to the Government. In other parts of the country, it is the other way around: a subsidy goes from the Government to the train operating companies and their passengers. The second flow of money is the grant that train operating companies receive from Network Rail to train companies.

We must look at each flow in turn, and when we do we see an extraordinary situation. As I said, my constituents in Southampton pay £5,200 a year for a season ticket. For every mile they travel—every single mile from Southampton to London and from London back to Southampton—they are paying 8.7p to the Treasury. That is the highest rate in the country, but they are by no means the only set of passengers paying substantial amounts to the Treasury—not towards the cost of their rail service—for every mile that they travel.

These figures are from 2012-13, because this debate came up suddenly and I did not have a chance to see whether Passenger Focus has updated its analysis. The following figures were accurate in December. Passengers on Southern were paying 7.9p per mile to the Treasury; First Capital Connect passengers, 8.2p per mile; c2c passengers, 2.7p per mile; and for Greater Anglia, feeding into London from the other side, passengers were paying 5.5p per mile to the Treasury. Those train operating companies, clustered around the south-eastern commuter services, are between them paying more than £1 billion to the Treasury through such contributions. South West Trains paid £314 million, Southern paid £215 million, First Capital Connect paid £187 million, c2c paid £176 million, and Greater Anglia paid £139 million, all in the last year for which figures were available.

By contrast, in other parts of the country the payments went in the other direction—I will come on to the extent to which such payments are justified or not. Northern Rail received a subsidy from the Treasury of £152 million, Arriva Trains Wales received £140 million, First Trans- Pennine Express received £41 million and CrossCountry received £21 million. The only London commuter services that attracted a significant subsidy were Southeastern, which received £82 million, and Chiltern, which received £21 million.

I am probably the only person who has done so, but I have dubbed these payments a “commuter train tax” that our constituents—including yours, Sir Roger—pay to get to work in London. Of course, people say, “That is not the full picture,” because train operating companies receive a payment from the Government through Network Rail that must also be taken into account. However, if we do that, we discover an interesting pattern. The lowest subsidy per mile through Network Rail is for First Capital Connect, at just 5.3p per mile. Southern gets 7.3p per mile, c2c gets 7.1p, and South West Trains gets 7.6p.

If we look at other parts of the country, the Network Rail grant is worth 29.1p per mile to Northern Rail, 13.9p for East Midlands Trains, and 12.3p for First TransPennine Express. In other words, the same broad pattern is shown: not only are our constituents paying more per mile to the Treasury in one direction, but they are receiving less back per mile through the Network Rail grant. That is a major problem.

I must acknowledge that the architecture of the current system was introduced by the previous Labour Government. We are looking, therefore, not at some fundamental change that has been introduced in the past three years, but at the implications of simply rolling forward an approach that was put in place a number of years ago. I would argue that for my constituents the system is getting completely out of hand and completely unfair.

In the last year for which figures are available, the south-east commuter train companies were collectively paying more than £1 billion to the Treasury—or rather, their passengers were. That has quadrupled under the current Government—it was just £230 million in 2009. One might argue that, as part of a general shift towards putting greater pressure on passengers to pay for the rail services—my party, Labour, did that in government, and it has continued—some move in that direction was fair. However, we must now ask whether putting such a big weight on the pockets of commuters in the south-east is really fair.

There are a number of reasons for saying that we are producing real injustice, as regards the extent of the burden that passengers are expected to bear. We can look at two measures. The first is season ticket price as a percentage of salary. A season ticket on a medium-length journey is about 20% of the income of an operative who commutes to London, according to the Hay Group. For a professional, it is about 12%. That is twice the proportion of income paid by people commuting to Bristol, Cardiff, Birmingham, Manchester, Leeds, Glasgow or Edinburgh. In other words, commuters from our constituencies are paying a much higher proportion of their incomes to get to work than commuters do in comparable cities around the country. There is a similar pattern—not quite as marked—for people making long journeys to London from our constituencies, compared with those in other parts of the country. That is one indication of unfairness.

[Heidi Alexander (Lewisham East) (Lab)]

Is my right hon. Friend aware of the figures from the Campaign for Better Transport, which show that for a couple with two children in London, rail fares and child care costs can amount to 40% of their income? Does he agree that it is the cumulative impact of such outgoings—fares, child care, rent—that have such a devastating impact on many families in the south-east?

[Mr Denham]

My hon. Friend is right to raise that point; there is a cumulative impact. Another recent study, published a couple of weeks ago—I forget what it was called—showed that the increase in rail fares in various towns and cities in the south-east has now offset the apparent benefits of living outside London, where there are lower house prices. Fares have risen so much that, despite the disparity between London prices and those in other places, the costs are extremely high.

The other indicator of unfairness in the system is the fact that customer satisfaction with value for money, as measured by Passenger Focus, is lowest on the London commuter services. The hon. Member for Dartford talked about Southeastern, where only 31% of customers believe that they get value for money. On First Capital Connect, it is 32%; on South West Trains, 33%; on Southern, 36%. Perhaps we are not surprised that the more highly subsidised services, like Northern Rail, get a customer satisfaction rating of 54% on value for money, and Arriva Trains Wales 54%.

Westminster Hall debates are meant to raise issues, rather than to say there are simple answers to problems. The architecture of the subsidy and cross-subsidy system has been in place for some time, but it is now getting out of hand. It is perhaps comparable in some ways to measures such as the fuel duty escalator, which was originally introduced with cross-party support. It is sometimes amusingly referred to as Labour’s fuel duty escalator, even though it was introduced by a Conservative Government. Although there was cross-party support when it was introduced, the point came, as has been recognised by all parties, where simply rolling ahead with it became politically and financially untenable for many of our constituents. Those of us who are speaking up for the south-east must say that we cannot simply roll forward the current way of doing things without questioning it.

The Campaign for Better Transport recently published a consultant’s report, which said that even with fares capped, as the Chancellor has just done, by 2018 the Government will be making a profit out of running a rail system. In other words, passenger revenues paid to the Treasury will exceed the money paid out. That means that our constituents—commuters in the south-east whom we represent—will be paying the entire cost of subsidising railways in other parts of the country, and making a profit for the Government to boot. That is not tenable; we have to do something.

There are no easy answers. There is clearly no pot of public money sitting there that can be sloshed into a greater subsidy. I am not familiar with all the railways serving London, but there are lines where the quality of the rolling stock and track in the south-east is significantly better than in other parts of the country. A backlog of investment needs to be addressed in some areas, so it is not a matter of simply saying, “Let us tilt the balance in another direction”. However, looking forward, we have to try to set out a long-term strategy—hopefully one that can be agreed by all parties—for getting some basic fairness and justice back into the system, and for putting a cap on what our constituents are expected to pay, not only for their journeys to work, but for the cost of funding the rail system as a whole.

[Heidi Alexander (Lewisham East) (Lab)]

It is a pleasure to follow my right hon. Friend the Member for Southampton, Itchen (Mr Denham), who has put some very thoughtful points forward, and I congratulate the hon. Member for Dartford (Gareth Johnson) on securing the debate. I should say at the outset that I have a meeting that I need to chair at 10.30 am, so I hope Members will forgive me if I cannot stay for all of the debate.

Most people think that people who live in London travel by tube or bus to work. That is not strictly the case. In south-east London, we have swathes of the capital where people rely wholly on the rail network to get to work. The tube map barely reaches the boroughs of Lewisham, Bromley, Bexley and Greenwich, so the overland rail services, provided predominantly by Southeastern, and also by Southern in some areas, are essential for people’s daily lives. In Lewisham, 38,000 people travel to work by train—nearly a third of all the people who work. The figures are comparable for the other London boroughs that I have just mentioned.

If anyone had stood at any station in my constituency this morning, they would have seen thousands and thousands of people trying to cram themselves into horrendously overcrowded trains operated by Southeastern. One of the problems for my constituents living in Lewisham is that when the trains arrive at our stations—Blackheath, Grove Park or Lee Green—they are already packed full of people travelling to central London. For that pleasure, my constituents are asked to pay astronomical amounts of money. For a journey that should be about 10 minutes, from Hither Green to London Bridge, a zone 1 to 3 annual season ticket now costs £976. It has gone up by £216 since 2010. That is a 28% increase in four years. As my right hon. Friend the Member for Southampton, Itchen said, wages have simply not kept up with that increase. Ministers might want to tell themselves that they are being tough on rail fare increases, but it certainly does not feel that way to many people in Lewisham.

To add injury to insult, the service is not getting any better. In fact, many would say it is getting worse. Ms Mulvey, who wrote to me last year, said that her problems with Southeastern are a “daily source of frustration”. She went on:

“This week my train to work has been cancelled twice, and this is not an unusual occurrence. My annual season ticket from Grove Park costs me £1,368 and rises significantly every year, even though the service does not get any better...It is quite embarrassing to be regularly late for work. Luckily my current employer is understanding and flexible, but I would not be confident of always having such an understanding employer.”

Alternatively we could take Mr Jolly, who is a frequent correspondent on matters to do with Southeastern. He says:

“Generally speaking, over the last quarter of 2013 the service offered by Southeastern rail has been mediocre at best, appalling at worst. It has markedly deteriorated recently, not that it was ever up to standards.”

These comments are not one-offs; I suspect that they are echoed by virtually every person who boards a Southeastern train during rush hour in my constituency.

The sentiments expressed in those letters and e-mails to me are borne out by industry surveys. I think that my right hon. Friend the Member for Southampton, Itchen, referred to the national rail passenger survey. When it asked people last autumn about satisfaction levels, 42% of those asked thought that Southeastern services offered poor value for money. If we expect people to pay huge sums to travel, surely they should be able to expect a basic standard of service.

What are the problems and what needs to be done? The first main problem on Southeastern relates to overcrowding. I know that significant work has been done at stations in south-east London to lengthen platforms, so that they can take 12-car trains. As I understand it, at the moment, none of the rush hour trains are 12-car trains; they may be 8-car or 10-car trains. Can the Minister tell me today when my constituents can expect to see 12-car services on all rush-hour trains stopping in my constituency? I am conscious that discussions are taking place between Southeastern and the Department for Transport, but I want to know by which date my constituents can expect to see longer trains on the services they use.

Can the Minister also say what action he is taking to ensure that Network Rail properly manages engineering works and has robust plans in place to deal with episodes of signal failure? In December last year, there was an almost farcical situation whereby no trains were running out of any of the mainline stations that serve south-east London when there was a fire at a signal box at London Bridge. It created absolute chaos on the travel network. Many of my constituents contacted me at that time to ask what the problems are in getting Network Rail to address such one-off incidents speedily. However, we experience such problems time and again when engineering works overrun, meaning that on a Monday morning there are delays on the network. That just adds to the sense of frustration that people feel when they are being asked to pay exorbitant amounts of money for the service.

I echo the point made by the hon. Member for Dartford about the need for better communication in, and better contingency planning for, times of bad weather. I understand that the challenges of providing a rail service, especially when the weather is as it is at the moment, must be huge; it is very difficult to run a rail service at such times. However, when a company’s website is not updated in real time, we can understand why people just feel so frustrated that they are not receiving timely and adequate information about the services that will be available to them. Also, can the Minister say whether he believes there is an adequate compensation regime in place for the occasions on which people cannot access the services that they have paid for?

I will conclude by saying that London is a fantastic city to live and work in, but we have to get to grips with rail services that are failing, and failing badly. With the franchising chaos that the Government have managed to create, it seems that Southeastern will continue to limp on and deliver services for a number of years to come, before a new franchise is let. There is merit in exploring whether Transport for London should become the franchising authority for rail services in London. I know that there is some pushback against that idea from some local authorities in Kent. However, TfL has been the franchising authority for the East London line on the London overground, and there we have seen services of a high quality, with high standards and good reliability. My constituents, who live in London, would like the same standards applied to their services.

I ask the Minister to assure me that in his discussions with the senior management of Southeastern and Network Rail, he will raise the matters that I have brought to his attention; that he will do all he can to ensure that our rush-hour trains in south-east London are lengthened to 12 cars; and that he will do all that he can to ensure that my constituents, who make a huge contribution to the London economy, get the sort of rail services that they deserve.

I will give the last word to my constituent, Mr Jolly, whom I quoted earlier, because he encapsulates the challenge for us politicians in Parliament. He says:

“Ultimately, if Southeastern rail is incapable of running an acceptable service over an extended period—and I am talking about 25% of the year here, but the service is mostly poor or very poor all year round anyway—isn’t it time to set up a commission of enquiry as to why, and try to find lasting solutions beyond the DIY approach that appears to prevail?...At present, and against a background of rising fares across the board, I have the feeling there is a complete lack of accountability and an inability to take action at a political level, which I find disturbing and depressing, to say the least.”

--- Later in debate ---

[Heidi Alexander]

The Minister just said that he believes that all passengers should have services that are reliable, quick and comfortable. He will know, from my contribution, that none of those adjectives applies to services experienced by my constituents. What will he do to improve the quality of services for the people travelling in on Southeastern trains from south-east London?

[Mr Goodwill]

The hon. Lady is right. The situation has not just developed in the past four years; there has been a backlog in investment in our rail, particularly in rolling stock. Northern Rail has some very old rolling stock. Indeed, a couple of weeks ago, we had a debate in which my hon. Friend the Member for Stevenage (Stephen McPartland) suggested that the rolling stock on his line is older than he is. There is a lot to be done, but that is no reason for not continuing with the investment that we have announced and with the projects that we are continuing to deliver. I often hear the criticism that we are spending far too much in London, when other parts of the country are being neglected.

--- Later in debate ---

[Mr Goodwill]

As the hon. Lady knows, not all delays are due to the actions of the franchisee. Network Rail sometimes has some explaining to do, particularly on overrunning engineering works, which can be a problem. I will address that later in my speech.

[Heidi Alexander]

I am grateful to the Minister for giving way again; he is being very generous. He talks about Southeastern’s contractual obligations, with specific reference to delays and cancellations. Can he tell me what proportion of trains on the Southeastern network have been shorter than they are contractually obliged to be? One of my constituents’ main complaints is that a six-car train turns up when an eight-car train should arrive. How often is that happening?

[Mr Goodwill]

I confess that I do not have that figure in my head, but I will drop the hon. Lady a line to give it to her. She is right that if a train is shorter than expected, it will result in either more people standing or, in some cases, many people not being able to get on the train and having to wait for the next service. In fact, the person who texted me recently has always made the point that living in Dartford is good because the trains are usually fairly empty when they get there. As people get closer to London and go through places such as Lewisham, the trains get fuller and fuller and it becomes more difficult either to get a seat or, in some cases, to get on the train.

Of the total delay minutes for the Southeastern network, around one third are attributable to Southeastern. That is within Southeastern’s contractual benchmarks and 1.6 percentage points outside its improvement target set with Network Rail. The most significant amount, almost two thirds of all delay minutes, are attributable to Network Rail. Network Rail remains cumulatively 37.9% adrift of its targets, which is clearly influencing the downward PPM trend.

Delays attributable to Network Rail, however, include significant and, to a large extent, unavoidable delays. The St Jude’s day storm, for example, caused widespread disruption, as has the sustained severe weather we have been experiencing since just before Christmas. It is inevitable that some disruption will occur in such extreme weather. On a number of occasions Network Rail has been forced to order the suspension of rail services until a full route inspection has taken place, which has caused major disruption on many routes. I gave evidence to that effect to the Select Committee on Transport before Christmas.

Safety must remain the highest priority, and it is in no small part due to Network Rail’s performance on safety that the UK now has one of the safest, if not the safest, railways in Europe. However, adverse weather should not be allowed to overshadow risk factors that can be controlled. Indeed, it is noteworthy that the High Speed 1 line did not experience any problems due to the recent bad weather. Lines built to that standard, such as the new High Speed 2, should also not encounter such problems.

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 19th December 2013 Commons Chamber

[Mr Goodwill]

I thank my hon. Friend, who—dare I suggest?—is never knowingly undersold. I agree that we need expansion and growth in airports around the country, including our regional airports, which I like to refer to as local international airports.

[Heidi Alexander (Lewisham East) (Lab)]

10. What his Department’s service specification priorities are for the new Thameslink franchise.

[The Parliamentary Under-Secretary of State for Transport (Stephen Hammond)]

The Department’s priorities are, of course, to ensure successful delivery of the £6 billion Thameslink programme, to maintain and enhance service quality for passengers while the Thameslink works are going on, and to bear down on the overall costs of running the industry.

[Heidi Alexander]

I am grateful to the Minister for his reply. Lewisham commuters are very keen to reap direct benefits from the new franchise and infrastructure programme through increased train frequency and capacity. Many people share the aspiration of having four trains per hour on the Catford loop. Can the service specification for the new franchise be changed at this late stage, and could such a service be accommodated without detriment to other Lewisham services?

[Stephen Hammond]

The Thameslink programme will be completed in 2018 and will, as the hon. Lady knows, provide a minimum of two trains per hour all day to stations on the Catford loop. That will be supplemented by additional standards and services under the Southeastern franchise, at least in peak periods. The detailed specification for those additional services will be determined nearer the time.

--- Later in debate ---

[Heidi Alexander (Lewisham East) (Lab)]

6. What recent guidance he has given to his ministerial colleagues on making oral statements in the House on changes to Government policy.

[The Leader of the House of Commons (Mr Andrew Lansley)]

The ministerial code is clear: when Parliament is in Session, the most important announcements of Government policy should be made in the first instance to Parliament. I regularly remind my colleagues of this.

[Heidi Alexander]

In the light of that, was it acceptable for the Work and Pensions Secretary to announce delays to universal credit via a written statement, especially considering that this information was released to the media before the House?

[Mr Lansley]

As the hon. Lady and the House will know, informing the House by means of a written statement is perfectly in order. As the Speaker himself said on 25 January last year, doing so is

“a legitimate vehicle for informing the House of ministerial decisions”.—[Official Report, 25 January 2012; Vol. 539, c. 302.]

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 7th November 2013 Commons Chamber

[Mr McLoughlin]

As I pointed out to the right hon. Member for Stirling (Mrs McGuire), I am following the policies that have taken the rail industry from 750 million to 1.5 billion passenger journeys. I am happy to speak for the passengers and for all the people who work on the railways; it seems as though Labour Members are happy to speak just for the union barons. They can speak for the barons; I will speak for the workers, the consumers and the people who use our railways.

[Heidi Alexander (Lewisham East) (Lab)]

T1. If he will make a statement on his departmental responsibilities.

[The Secretary of State for Transport (Mr Patrick McLoughlin)]

We have started consultations on our plans to reform the Highways Agency into a Government-owned company, backed by legislation, to achieve greater efficiency as we treble our capital spending on the strategic road network. Significant efforts have been made this year across road, rail and aviation to boost resilience and preparedness for the winter months. This week, the Highways Agency began its “Make time for winter” campaign, with practical advice for drivers. Local highways authorities are holding robust salt stocks and will enter the winter with a healthy supply.

[Heidi Alexander]

The Government’s policy on rail fares will offer scant consolation to my constituents, who not only have to travel on unbearably overcrowded trains into central London but in the past two years have been asked to pay £100 more for their annual season ticket. What guarantee can the Secretary of State give that above-inflation increases in rail fares will be matched by a comparable increase in capacity?

[Mr McLoughlin]

There is a problem, but we are investing record amounts in the rail industry. Over the next five years, Network Rail will invest some £38 billion in the railway network. Those are very significant investments that are bringing on new rolling stock and better capacity and efficiency to try to help people who are suffering. I do accept, particularly where there is overcrowding, that we need to try to do more to help those consumers.

--- Later in debate ---

The Leader of the House was asked—

[Heidi Alexander (Lewisham East) (Lab)]

8. What recent guidance he has given to his ministerial colleagues on making statements in the House before making such statements in the media.

[The Leader of the House of Commons (Mr Andrew Lansley)]

The ministerial code is clear that when Parliament is in session the most important announcements of Government policy should be made first to Parliament. I regularly remind my colleagues of this.

[Heidi Alexander]

Will the Leader of the House give me his word that the autumn statement will not be leaked to the media in advance, as happened with the Budget this year?

[Mr Lansley]

The House will recall the inquiry that took place into the pre-announcement or pre-leaking of material relating to the Budget and will recall equally the assurances that the Chancellor and I gave at this Dispatch Box that that would not happen in future.

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 12th September 2013 Commons Chamber

[Heidi Alexander (Lewisham East) (Lab)]

3. What his plans are for future investment in London’s transport network.

[The Parliamentary Under-Secretary of State for Transport (Stephen Hammond)]

As the Chancellor announced at the spending review, the Government are providing more than £5.8 billion in capital grant and a further £3.8 billion of borrowing power between 2015-16 and 2020-21 to Transport for London, which will enable it to continue to invest in critical transport infrastructure, including Crossrail and the tube upgrade programme. This is in addition to more than £10 billion that has been provided to TfL over the current spending review period up to 2015.

[Heidi Alexander]

Can the Minister assure me that, in considering the case for Crossrail 2—which would link south-west London and north-east London—the Government will not forget that south-east London, the area I represent, barely makes it on to the tube map at the moment? Does he agree that the proposal to extend the Bakerloo line to Lewisham should form part of the strategic review of London’s future transport needs and how they can be met?

[Stephen Hammond]

As the hon. Lady knows, the Government are making £2 million available to TfL for the Crossrail 2 study to take place. Any proposal to extend the underground is primarily a matter for the Mayor and TfL. To date, the Mayor has made no representations that suggest that the Bakerloo line extension is a priority for him.

Crossrail 2

Heidi Alexander Excerpts

Tuesday 5th March 2013 Westminster Hall

[Heidi Alexander (Lewisham East) (Lab)]

I congratulate my right hon. Friend the Member for Tottenham (Mr Lammy) on securing the debate. I represent a south-east London constituency. My constituents would not necessarily benefit directly from new stations on a Crossrail 2 project. Nevertheless, they would benefit from improved transport links in London more generally, so it is important that we are having the debate today.

I want to discuss another strategic transport project in London—some might call it Crossrail 3—that would bring huge benefits to our capital city. It would improve capacity on transport links between south-east and north-west London, as opposed to Crossrail 2, which improves the links between south-west and north-east London. I urge the Minister, when considering Crossrail 2, to think more strategically about the transport needs of London as a whole. For my constituents, one of the most important issues in public transport is extension of the Bakerloo line from Elephant and Castle, where it currently stops, through Southwark to Lewisham and then to join the Hayes line. That would provide huge benefits in relieving congestion on existing transport routes to London, and would support growth in south-east London and Canary Wharf.

I want to take a couple of minutes to share with hon. Members some of the reasons why that transport route is equally important to the strength of London’s economy. At the moment, my constituents rely heavily on overland trains, as my right hon. Friend the Member for Tottenham said. The recent census figures show that one in five of the working population in Lewisham uses trains to get to work, and the number in Bromley is similar. At the moment, south-east London benefits from the East London line, which runs through Honor Oak and Forest Hill to Crystal Palace, but that skirts the western border of south-east London, and the tube network does not extend into south-east London, although we are fortunate in having the docklands light railway.

Overcrowding on overland trains to London Bridge and Cannon Street is unbearable for my constituents. I regularly take the train to London Bridge and it is unpleasant to be stuck in the armpit of a stranger. Overcrowding during the rush hour is intense and there is a desperate need to relieve that congestion. The benefit of bringing the tube network to south-east London would be felt not just in people’s quality of life, but in the planned regeneration projects in south-east London.

Southwark and Lewisham are two of the fastest growing boroughs in London, and it is projected that by 2030 Lewisham’s population will be 346,000, which is 70,000 more than at the moment. The rise in Southwark’s population will be similar. We have a terrifically young population who want to access job opportunities in central London. Those huge population increases in south-east London mean that we must find a way to transport people around. Lewisham plans to build 18,000 homes by 2026, and when new developments go up in our town centres my constituents come to me to ask how people will get on trains because they are already full. There is a desperate need in south-east London to address capacity on public transport.

The links from Lewisham in particular to Canary Wharf are strategically important. Canary Wharf as a commercial and business centre has grown very quickly. I understand that its working population is about 100,000, and I am told that by 2025 it will have doubled to 200,000. We have read about the problems in the financial sector, but there will be huge growth in that part of London. Linking the population of south-east London to those opportunities by extending the Bakerloo line, through a connection to the DLR, is terrifically important. The centre of economic activity in London is shifting eastwards, so when this and future Governments consider how to address strategic transport needs they should look at London as a whole.

Will the Minister tell me and other hon. Members what discussions he has had with the Mayor of London and Transport for London about the possibility of extending the Bakerloo line? I am aware that upgrade work will be done on that line within the next 10 years and it would be good to hear whether that work can be done in a way that allows a later extension to the Bakerloo line. It would be good to know what vision he and TfL have for addressing those transport needs in south-east London.

I was recently speaking to a good friend who is a transport planner. She told me that in London we need to find a way of addressing the next century’s transport needs. The Victorian era left us with a fantastic underground network, and we now need to ask what the 21st century’s legacy will be. Whether it is Crossrail 2 or Crossrail 3, London is a fantastic world city that will continue to grow, and we must find a way of moving people around and getting them from their homes to their jobs so that they can enjoy the most this incredible city has to offer. I hope that the Minister will be able to provide some reassurance that he is on the case and considering how to tackle those transport needs in the next few decades.

--- Later in debate ---

[Stephen Hammond]

I am here to talk about what my Department is doing for transport to ensure that London remains an economic powerhouse, and I wish to continue on that line. I am sure that the hon. Lady will want to make that point to my colleagues—I am sure that they have heard it before. None the less, I do not think she would wish to stop all office development, or all offices with the potential for conversion being developed. It may or may not be the crack cocaine in certain areas, but it is providing essential housing in other parts of the capital. I have seen a number of social housing schemes being developed from old office blocks in south London as well, so one needs to be a careful about over-generalising.

The point I was making a moment ago is that the Government are, and have been, spending a huge amount of money on the tube upgrade system and the tube upgrade plan. The Mayor of London and the Secretary of State for Transport opened the Clapham Junction to Surrey Quays link of the London Overground, completing the overground orbital network, which allows people from south London to commute to the City and Canary Wharf without travelling through central London.

I know that will be of some benefit to the constituency of the hon. Member for Lewisham East (Heidi Alexander). I hear her points about the Bakerloo line. I say to her again that, as she will recognise, transport in London is a devolved issue, and it would be for the Mayor to come forward with proposals to the Government. Any proposal for London Underground to extend the Bakerloo line further in south-east London is a matter for the Mayor and TfL. They would have to come up with a plan, and potentially, if they seek to fund it in sponsorship with the Department, come to the Department. It is not for the Department to impose the proposal on TfL or the Mayor.

[Heidi Alexander]

I hear what the Minister has said, but he will have heard my case about the population increase in south-east London and the existing problems with overcrowding on the overland rail network. Would he undertake to discuss the Mayor’s current thinking on the Bakerloo line extension with him?

[Stephen Hammond]

Whenever I meet the Mayor, I discuss many things with him. I promise that when I next meet him—in one of our regular meetings—I will make sure that that is on the agenda. I hope that the hon. Lady will recognise that any proposal to extend the underground is a matter for the Mayor and TfL.

The Government are committed to extending the Northern line into Battersea. The funding agreement with TfL has enabled Crossrail to go ahead. The Government are making a contribution of some £5 billion over the lifetime of the project. That will transform the south-east, delivering faster journey times, and it is likely to generate 14,000 jobs during the peak construction period. It will have a major impact on London’s economy, and I therefore accept the potential for Crossrail 2 to have a similar impact.

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 28th February 2013 Commons Chamber

[Mr McLoughlin]

Of course I am always prepared to listen to representations made by my hon. Friend on matters such as rolling stock. The new station at Uckfield is indeed fantastic, and I am aware that there is a huge amount going on at London Bridge.

[Heidi Alexander (Lewisham East) (Lab)]

20. The stations that my constituents in south-east London would like to see opened are a Bakerloo line station at Lewisham and a docklands light railway station at Catford. Those, of course, would also require major extensions to existing lines. Will the Minister tell me what planning if any is being carried out by his Department and Transport for London about the longer-term strategic transport needs in this part of London?

[Mr McLoughlin]

I thank the hon. Lady for her question. I can reassure her that all these matters are being looked at closely by Boris Johnson, Transport for London and the Greater London Authority.

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 17th January 2013 Commons Chamber

The Secretary of State was asked—

[Heidi Alexander (Lewisham East) (Lab)]

1. What the maximum regulated rail fare rise was in January 2013.

[The Secretary of State for Transport (Mr Patrick McLoughlin)]

The average increase in regulated fares was 4.2%. An extremely small number of fares will have risen by 9.2%, but those will have been offset by reductions elsewhere. The “5% flex” policy was introduced by the previous Government.

[Heidi Alexander]

Commuters using Hither Green station in my constituency have seen their annual season ticket rise in the past two years from £856 to £944, yet overcrowding on routes into London remains horrendous. What guarantee can the Secretary of State give my constituents that this time next year overcrowding will be less and that there will not be huge profits going to train operating companies?

[Mr McLoughlin]

One of the problems we face is that there is a huge demand and we have seen huge increases in the number of people using the railways. Matching that, the Government are pulling in huge investment. We have set out our plans for 2014 to 2019, as has Network Rail, which published its plans last week. I understand the concerns of the hon. Lady’s constituents, but I have to say that a lot of work needs to be done on investment.

Oral Answers to Questions

Heidi Alexander Excerpts

Thursday 18th October 2012 Commons Chamber

[Mr McLoughlin]

I believe that setting up the commission was the right way to move forward. I hope to be able to announce the rest of the commission’s membership in the not-too-distant future. My hon. Friend will be able to make recommendations to the Davies commission, which will bring interim recommendations to the Government in 2013. Although some people say that it will take rather a long time, it will not take that long once it gets under way.

[Heidi Alexander (Lewisham East) (Lab)]

T3. Given the Department’s abject failure to manage the franchise process for the west coast main line, what are the Secretary of State’s views on the possibility of Transport for London being the franchising authority in future for the London parts of the south-eastern network?

[Mr McLoughlin]

I am due to meet the Mayor of London in the next few hours, and that may be one issue that he wants to bring forward to me. People will have different views about whether that would be the right way forward.

--- Later in debate ---

[Heidi Alexander (Lewisham East) (Lab)]

2. What recent assessment she has made of the effects of recent labour market trends on black and minority ethnic communities.

[The Parliamentary Under-Secretary of State for Women and Equalities (Mrs Helen Grant)]

Tackling unemployment is a priority for this Government. Our approach is to support according to individual need rather than to segregate according to ethnic group. On the matter of need, Mr Speaker, would you allow me to pay tribute to the fact that today is anti-slavery day?

[Heidi Alexander]

Yesterday, the TUC published a report that showed that the unemployment rate among young black men stands at 50%, and that that group has experienced the sharpest rise in unemployment since the Minister’s Government came to power. Does she recognise the devastating impact that her Government’s failure to get the economy moving is having on the lives of those young men? What specific action will she take to tackle the problem?

[Mrs Grant]

I do not accept the accuracy of the figures the hon. Lady mentions, but I accept that the figures on young black men and employment are bad, and that they need to improve. A number of the figures given fail to classify those in full-time education, but it would be wrong to assume that someone needs additional support simply because of the colour of their skin. Notwithstanding that, the Government are giving a range of tailored support, through Jobcentre Plus, the fantastic Work programme, the Youth Contract and all our measures to get Britain working. We should not stereotype people according to ethnic groups—everyone needs help.