Oral Answers to Questions

Helen Hayes Excerpts
Monday 19th November 2018

(5 years, 5 months ago)

Commons Chamber
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Guy Opperman Portrait Guy Opperman
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My understanding is that 46 out of 59 offices in Wales have now rolled out the full UC service. The hon Lady will be aware that household incomes have never been higher and that 1 million fewer people are living in absolute poverty compared with in 2010, including 300,000 children.

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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9. What steps her Department is taking to identify people on legacy benefits with high support needs who will be required to transfer to universal credit managed migration.

Stuart C McDonald Portrait Stuart C. McDonald (Cumbernauld, Kilsyth and Kirkintilloch East) (SNP)
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11. What assessment she has made of the effect of universal credit managed migration on vulnerable claimant groups.

Justin Tomlinson Portrait The Parliamentary Under-Secretary of State for Work and Pensions (Justin Tomlinson)
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We welcomed the recent report by the Social Security Advisory Committee and have accepted nearly all its recommendations. We are determined that all claimants are supported through this process, particularly the most vulnerable, and we will be working collaboratively with our stakeholders to ensure that those in need of additional support receive the assistance they require.

Helen Hayes Portrait Helen Hayes
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None of the changes to universal credit managed migration that were announced in the Budget will help people whose debilitating mental illness means that they are too anxious and unwell to open their post and are deeply fearful of any new assessment process. I welcome the new Secretary of State to her post, but what will she do to ensure that no one is left without income during the managed migration process, and will she commit to halt the roll-out until such a guarantee can be given?

Justin Tomlinson Portrait Justin Tomlinson
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I know that the new Secretary of State is very passionate about focusing on this particular area. There will be four to six months of comprehensive preparation for those looking to migrate. There will be personalised communication and information on the support available, and our highly trained and experienced staff will identify vulnerable claimants, such as those with mental health conditions, so that we can instead offer home visits or telephone calls, or even delay or stop the migration process if that is appropriate for the individual claimant.

Universal Credit

Helen Hayes Excerpts
Wednesday 17th October 2018

(5 years, 6 months ago)

Commons Chamber
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Alok Sharma Portrait The Minister for Employment (Alok Sharma)
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No one can say that universal credit does not get a decent outing in the House: we debated it at departmental oral questions on Monday; I responded to an urgent question on it yesterday; here we are discussing it again today; and tomorrow I shall appear before the Work and Pensions Committee. It is of course right that we debate, that we as a Department are held to account and that we listen and improve the system—that is what we are doing with universal credit. In her speech, the Secretary of State outlined all the measures we have taken and all the changes we have made over the past months. It has been about benefiting all our constituents who need support.

In this debate, we, and the Opposition in particular, should never lose sight of what it is that we all came into politics to do, which is to improve the lives of our constituents. In the Department for Work and Pensions, it is about not only supporting those who need support but ultimately helping people into work. Of course, helping people into work is about helping people to earn a wage, but it is often also about much more than that. It is about restoring someone’s self-confidence, giving them their pride back and fuelling that sense of fulfilment that comes from their being able to support themselves and their family. That is precisely what universal credit does. It is a system that supports the vulnerable, that is fair to taxpayers, that is sustainable and, ultimately, that makes work pay.

As a number of my colleagues pointed out, under universal credit, people get into work faster, stay in work longer and earn more. As the latest jobs figures showed yesterday, our policies are working. They are helping people into jobs.

Alok Sharma Portrait Alok Sharma
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I will not take interventions. I took around 50 interventions, in effect, from colleagues yesterday, so I hope the hon. Lady does not mind.

Unemployment is at a 43-year record low. Youth unemployment has more than halved since 2010. Wages are growing above inflation for the seventh month in a row. Britain is starting to get a well-deserved pay rise as we come out the other side of the terrible economic legacy that we inherited from the last Labour Government. This is a record that we on the Government Benches are proud of.

We heard some excellent speeches today; let me outline some of the comments that were made. We heard a really thoughtful speech from my right hon. Friend the Member for Forest of Dean (Mr Harper), who pointed out the disaster of the introduction of tax credits. My hon. Friend the Member for Sittingbourne and Sheppey (Gordon Henderson) talked about the enthusiasm and commitment of the staff in his local jobcentres. My hon. Friend the Member for Plymouth, Moor View (Johnny Mercer) made a really passionate speech. I recently visited his local jobcentre with him and he absolutely cares. When he said that the legacy benefits system sapped ambition, he was absolutely right. My hon. Friend the Member for Dartford (Gareth Johnson) pointed out the problems in the legacy benefits system. My right hon. Friend the Member for Witham (Priti Patel), a former Employment Minister, talked about Labour’s welfare trap.

My hon. Friend the Member for Amber Valley (Nigel Mills) made a thoughtful speech and pointed out that at the end of the day this is about making sure that work pays. My hon. Friend the Member for St Austell and Newquay (Steve Double) pointed out that he has constituents who have recommended universal credit to other constituents as something that absolutely works for them. My hon. Friend the Member for Croydon South (Chris Philp) talked about the legacy benefits system being broken.

My hon. Friend the Member for Harborough (Neil O'Brien) talked about the fact that under universal credit the incentives to work are absolutely strengthened. My hon. Friend the Member for South Cambridgeshire (Heidi Allen) pays a huge amount of attention to these issues and is incredibly engaged with them. She highlighted our excellent new partnership with Citizens Advice. My hon. Friend the Member for Mid Dorset and North Poole (Michael Tomlinson) reminded us that people were trapped on the legacy benefits system. My hon. Friend the Member for Erewash (Maggie Throup) talked about tax credits.

I could go on. I am sorry that I have not been able to mention all the excellent speeches made by Conservative Members. When Opposition Members have individual issues, they should bring them to us. It is no good talking in generalities; bring forward those issues and we will address them.

The Secretary of State, in her opening remarks, outlined all the reports and the information that we as a Department have already published on universal credit. She made it clear that many independent organisations publish regular reports about universal credit, too. This is not a welfare reform lacking in scrutiny and transparency. However, this is not just about publishing information; it is also about interactive dialogue, which we are having.

We will continue to engage as we move forward for the next phase of universal credit, but playing politics with people’s lives helps no one. We should be working together to support the most vulnerable. I urge the House to reject the motion.

Question put.

Universal Credit Split Payments

Helen Hayes Excerpts
Wednesday 10th October 2018

(5 years, 7 months ago)

Westminster Hall
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Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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I thank my hon. Friend for the powerful speech she is making. Does she agree that the Government are being derelict in their duty to keep women safe if they put any hurdles in the way that could put women at greater risk? This is one such hurdle, and the Government must get rid of it.

Danielle Rowley Portrait Danielle Rowley
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I absolutely agree, and I hope that the Government listen to that important point.

Although clearly detached from reality, it was somewhat unsurprising that, when I spoke to him, the Employment Minister believed that there was no problem with having to request split payments. That is because the Department has not been collecting the data needed to identify the issues surrounding domestic abuse and universal credit. It has only recently finally started publishing statistics on the number of households that request split payments, although it still does not require any information on why people request them.

When I asked for statistics on the number of people experiencing domestic abuse who are on universal credit, I was informed that that information is not available. Without the relevant data, the Department cannot ensure that people are effectively supported. The Work and Pensions Committee report states:

“the lack of data on split payment requests and abuse disclosure means there is no systematic way of understanding, identifying or disproving any relationship between financial abuse and UC.”

How can we help people when we do not have the data to work on?

The Government response to that report, which I believe is being published today, states support for the recommendation to prioritise gathering and publishing data on abuse and split payments, including the reasons for requests for split payments, so they seem to agree with it. Yet the Government also state later in the document that

“providing data on the reasons for split payments is not something the Department is currently considering as we need to consider sensitivities and protecting our claimants as a priority”.

That just sounds like an excuse for not collecting the data, as there are many ways of collecting it in an appropriate and sensitive manner that ensure that the claimant’s data is protected.

Of course, as a Scottish MP, I have to talk about the situation in Scotland. The case for automatic split payments is so compelling that earlier this year we won the argument on the need for split payments in Scotland. Thanks to the hard work of Scottish Labour, all parties, including the Scottish Conservatives, supported my colleague Mark Griffin’s amendment to the Social Security (Scotland) Act 2018, securing a change in the law. As such, the Scottish Government have committed to use their powers to split payments automatically. Given that the Scottish Tories supported automatic split payments in Holyrood, Conservative party policy appears to be confused. The Scottish Tories have seemingly failed to influence their party on this harmful policy. That is disappointing and weak, and it shows how little power they hold.

Looking at the practicalities, now that the Scottish Government have committed to automatic splitting of universal credit payments, the Department, which retains the practical responsibility to implement split payments through its automised digital payment system, must work with the Scottish Government, as well as relevant civil society organisations, to ensure that the decision is appropriately implemented. It needs to do that quickly and positively, scoping out and agreeing different forms of trial and of splitting the payment.

Oral Answers to Questions

Helen Hayes Excerpts
Monday 21st May 2018

(5 years, 11 months ago)

Commons Chamber
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Esther McVey Portrait Ms McVey
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I might not have said it enough today, so I will put it on the record again: youth unemployment is down 43% since 2010. The number of children not in education, employment or training is down 370,000 since 2010. That is what we are doing. We are providing the building blocks to support young people and to get them into a job, living independently. That is what a Conservative Government does—watch and learn!

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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4. What assessment her Department has made of recent trends in the average level of household debt of people receiving universal credit.

Alok Sharma Portrait The Minister for Employment (Alok Sharma)
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The Government have taken a number of steps to prevent problem debt, such as capping payday lending costs. We also have interest-free advances within universal credit, and a system of priority deductions to help claimants who are in arrears.

Helen Hayes Portrait Helen Hayes
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A recent Trussell Trust survey found that 70% of respondents were in debt as a result of the initial universal credit wait and more than half had experienced problems with their housing linked to debts and arrears. Advance payments simply stack up more debt, and food banks in areas where universal credit has been fully rolled out for more than a year have seen an average increase in need of 52%. The Secretary of State has it within her power to make further changes to universal credit to stop this avoidable hardship and distress now. Why will she not do so?

Alok Sharma Portrait Alok Sharma
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As the hon. Lady will know, a report that was published last year by the National Federation of ALMOs found that more than three quarters of tenants who started claiming universal credit were already in rent arrears. Other research shows that after four months on universal credit the number of claimants in arrears fell by a third. The key point is to make sure that we get help to individuals and that is precisely what the budget changes the Secretary of State has outlined do.

Child Poverty: London

Helen Hayes Excerpts
Thursday 22nd February 2018

(6 years, 2 months ago)

Westminster Hall
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Siobhain McDonagh Portrait Siobhain McDonagh (Mitcham and Morden) (Lab)
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I beg to move,

That this House has considered child poverty in London.

I thank the Backbench Business Committee for granting this debate on such an incredibly important issue.

“We will do everything we can to help anybody, whatever your background, to go as far as your talents will take you.”

That was the promise made outside No. 10 following the appointment of the right hon. Member for Maidenhead (Mrs May) as Prime Minister in July 2016. Less than five months later, the Government’s Child Poverty Unit was axed.

Last month, I received the incredibly saddening news from the End Child Poverty coalition that a staggering 32% of the children in my constituency of Mitcham and Morden are living in poverty. They are 8,598 of the 700,000 children across our capital who are living below the poverty line, defined as the minimum acceptable standard of living. Those children, through no fault of their own or of their family, do not have a warm winter coat, cannot afford to go on some school trips, and are denied the basic ability to have friends over for tea.

Today’s debate gives me the opportunity to tell hon. Members about the reality behind the child poverty statistics. I am worried that the Government do not take the plight of child poverty seriously enough. One in 10 London families has relied on a food bank. Some 88,410 London children are living in temporary accommodation, which is often poor quality and far from their schools and friends, without a place they can call home. A childhood in poverty often leads to an adulthood in poverty and a shorter, less fruitful life. Work is no longer the best route out of poverty, given that the majority of children in poverty grow up in a working household.

It is time for Parliament to understand just what causes poverty, and the tangible actions that the Government have the power to enact to make UK child poverty a thing of the past.

[Sir Henry Bellingham in the Chair]

Across the capital, London’s children are more likely to grow up in poverty than their contemporaries elsewhere in the UK. Child Poverty Action Group and others have shown that there are as many poor children in London as in all of Scotland and Wales. In some constituencies in London more than half of children are growing up in poverty. Consider that for a moment—there are places in this country where people are more likely than not to be born into and grow up in poverty. To put such a postcode lottery into context, compare that with the most affluent constituencies where only one in 10 children grow up in poverty.

In fact, of the 25 constituencies with the highest levels of poverty, nine are in our capital: Bethnal Green and Bow, Poplar and Limehouse, Edmonton, Westminster North, East Ham, Holborn and St Pancras, Hackney South and Shoreditch, Tottenham, and West Ham. Some of the biggest increases in child poverty have been in those areas already facing the greatest deprivation. Twenty-eight per cent. of children living in poverty in London are materially deprived, meaning that on the grounds of cost they lack basic items such as warm clothes. This is not a developing country and this is not 19th-century Britain, and yet this country’s children are suffering more than ever before.

To add insult to injury, London is a hub of wealth and affluence. Trust for London has shown that the poorest 50% of Londoners own only 5% of the wealth, while the wealthiest 10% own half of the capital’s wealth. Being born into a wealthy city will not protect someone from poverty.

Furthermore, while the Government continue to blame the prevalence of poverty on the workless, consider the fact that two thirds of children in poverty live in a working household. The toxic combination of rising inflation, falling real wages, frozen benefits and the astronomical cost of childcare means that work is no longer a guaranteed route out of poverty.

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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I thank my hon. Friend for securing this important debate. Does she agree with me that the role that the increase in the number of children living in the private rented sector has on child poverty is an important consideration? One in four children grow up in the private rented sector, more than a quarter of those homes do not meet the decent homes standard and almost half of those families have a tenancy of six months or less. Does she agree that the Government need to make reform of the private rented sector and delivery of genuinely affordable housing the cornerstone of their approach to child poverty?

Siobhain McDonagh Portrait Siobhain McDonagh
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I absolutely agree with my hon. Friend. I know how much work she does on housing, but many Members present, in particular on the Labour Benches, spend most of their advice surgeries talking to families threatened with homelessness—people who live in the private sector and simply cannot afford the rents.

I want Members to hear children’s stories rather than just statistics, because ultimately we are talking about human beings rather than percentages, so I will read an extract from a heartbreaking letter I received from Mrs Sheridan, headteacher at Malmesbury Primary School in my constituency, outlining her experience of child poverty:

“A child had lost his reading book. We encouraged him to have a good look at home, including asking him to look under his bed. He replied ‘I haven’t got a bed to look under’…We see children who eat their lunch very quickly, whilst ‘protecting’ their plate with an arm as they eat…We see children who take extra bread and pasta from the salad bar daily to fill themselves up…We see children attending school in a uniform that is clearly outgrown…We had a family of five, the father who was in work, who lived in a van in a car park for a number of weeks…Parents have asked to use the school phone as they have lengthy delays in payment of Universal Credit, and have no money for phone credit to chase up their claim…We believe that we have a significant number of children who are so used to feeling hungry and cold that they do not recognise these feelings anymore.”

What message does the Minister have for Mrs Sheridan and, indeed, for those children, who are experiencing such deplorable examples of child poverty on a daily basis?

Oral Answers to Questions

Helen Hayes Excerpts
Monday 18th December 2017

(6 years, 4 months ago)

Commons Chamber
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Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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15. If he will make an assessment of the effect of the length of waiting time to receive universal credit on levels of food bank usage.

David Gauke Portrait The Secretary of State for Work and Pensions (Mr David Gauke)
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There is no reason for people to go without support while they wait for their first UC payment. New benefit claimants starting on UC today will be able to access an advance. This is normally paid within five working days, but can be delivered in a day if needed. Changes announced in the Budget will allow claimants to receive larger advances and for advances to be recovered over a longer period.

David Gauke Portrait Mr Gauke
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I do not accept the hon. Lady’s categorisation at all. The complaint that has been made about universal credit is about the cash-flow point—that people have to wait a period of time before they get their first payment. To address the cash-flow point there is a system of advances in the universal credit system so that people have the flexibility to receive the money earlier. It is an advance, they get it paid earlier—they do not get it paid twice, I accept that, but they get it paid earlier—and it is a perfectly sensible way to address a cash-flow issue.

Helen Hayes Portrait Helen Hayes
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The Peabody Trust estimates that 60,000 households will have made a new universal credit claim in the six weeks before Christmas and will not receive their first payment before the holiday period. The need is already being felt in my constituency, where last week Norwood food bank provided food for an extraordinary 128 people in a single session. What is the Secretary of State’s advice to families who are trying to provide a happy Christmas for their children without the means to afford even basic necessities?

David Gauke Portrait Mr Gauke
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We should be clear: if people need cash before Christmas, they are able to get it under the universal credit system, which is designed so that they can do that. People trying to discourage claimants from taking an advance, which I am afraid is the tone that we hear too often from the Labour party, are causing unnecessary anxiety for claimants.

Oral Answers to Questions

Helen Hayes Excerpts
Monday 13th November 2017

(6 years, 6 months ago)

Commons Chamber
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David Gauke Portrait Mr Gauke
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I am grateful to my right hon. Friend for his question, and I have no doubt there will continue to be debates on this matter. However, as the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Hexham (Guy Opperman), has declared, we are not going deviate from the policy we have set out.

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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T10. In Southwark, 12% of council tenants on the universal credit pilot accumulated £5.3 million of rent arrears. Given the Secretary of State’s astonishing refusal in the face of such evidence to pause the universal credit roll-out, will he say precisely what he is doing to stop more of my constituents being made homeless as a consequence of this decision?

David Gauke Portrait Mr Gauke
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Again, I come back to this throwing around of accusations. We had the Leader of the Opposition claiming that 650 people had been evicted because of universal credit. We are not seeing evictions in the social rented sector and there are clear reasons why that does not happen. What we are getting for potential universal credit claimants from the Labour party is scaremongering, which is creating unnecessary anxiety.

Supported Housing

Helen Hayes Excerpts
Wednesday 25th October 2017

(6 years, 6 months ago)

Commons Chamber
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Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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I am pleased to contribute to this debate. With the hon. Member for Gloucester (Richard Graham), I was co-chair of the recent joint inquiry of the Communities and Local Government Committee and the Work and Pensions Committee into the future of supported housing. I add my thanks to my co-chair, to members of both Committees who contributed to the inquiry, to the Clerks and advisers who helped the Committees, and to all the witnesses and organisations that submitted evidence to the inquiry.

It was a privilege to co-chair the inquiry and to read and hear evidence from residents and providers across the country on the difference that supported housing makes to individuals and communities. I am particularly pleased that we facilitated residents of supported housing, including a survivor of domestic abuse, a man with sight loss and Tessa Bolt who has Down’s syndrome, to give evidence in person to the Committee. Their evidence on the value of supported housing was particularly powerful.

Some 700,000 people in the UK benefit from supported housing and the different types and categories that those individuals fall into have been referenced today, and, as time is short, I will not rehearse them again. The inquiry received strong evidence that residents of supported housing benefit from better health outcomes, fewer hospital admissions, fewer visits to the GP and less social care support than their peers.

Supported housing costs £6.17 billion, but it delivers savings estimated at £3.5 billion. For older residents living in sheltered housing, there is an annual saving in reduced reliance on health and social care services of around £3,000 per year; for people with learning disabilities or mental health issues, the savings are estimated at between £12,500 and £15,500 a year. Those are not punitive savings delivered by budget cuts, but positive savings delivered through better outcomes.

It was, therefore, very hard to comprehend why the Government decided more than a year ago to throw the entire supported housing sector into disarray by announcing that core rent and service charges would be funded only up to the level of the local housing allowance cap, and that costs above that would be funded via a devolved fund administered by local authorities. The sector has been in total disarray now for more than a year, during which time 85% of new supported housing schemes have been put on hold, and many providers have been considering the financial sustainability of their existing supported housing provision.

I welcome the Prime Minister’s announcement this afternoon that the local housing allowance cap will not now apply to supported housing, but it is extraordinary that the Government have left the sector in such a state of uncertainty for so long, and that they have now come forward with an announcement that is only partial, and that does not set out either what the new approach to funding supported housing will be, or where the funding will come from. It is really important that the Government recognise the damage that the uncertainty of the past year has caused to the sector. The Select Committees recorded our concern that the Government seemed unaware—this was despite being presented with undeniable evidence—of both the severe impact their announcement was having on the sector and the urgency of the need to resolve these issues. I should like the Secretary of State to apologise for that, and to set out what the Government will do to repair the damage and to ensure that schemes that were put on hold as a consequence of the announcement get back on track as quickly as possible. It is really important that the Government set out in detail their plans, giving both Parliament and the sector an opportunity to scrutinise how the new funding arrangements will work.

In my last minute, I will mention two further recommendations of the joint inquiry. The first concerns the urgent need to address the shortfall in provision, which was made worse by the chaos of the past year. The Committees recommended that the Government establish grant funding for new supported housing provision. I would welcome it if the Government were to provide confirmation today that they are taking that recommendation seriously.

The second area concerns refuges for survivors of domestic abuse. It was the Committees’ view that the Government should put in place funding and commissioning arrangements to ensure that there is a national network of domestic abuse refuges and to guarantee that support is there for the 12,000 women and 12,000 children who flee to a refuge every year in the UK. I hope to hear those reassurances from the Minister, and to read in detail next week that the Government have indeed taken seriously the recommendations of the Select Committees.

Housing Benefits (18 to 21-year-olds)

Helen Hayes Excerpts
Tuesday 7th March 2017

(7 years, 2 months ago)

Commons Chamber
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Caroline Nokes Portrait Caroline Nokes
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My hon. Friend is right to point out that there are 197,000 more young people in work than there were in 2010. He is right: this policy was a manifesto commitment and it was in the summer Budget of 2015, and we are delivering on that commitment.

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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The vast majority of my young constituents who need to access housing benefit are doing so in the private rented sector, which means that they already face crippling costs and great insecurity. Why can the Minister not see that, across the board for young people, this policy simply makes precarious situations more precarious, stigmatises young people and is nothing short of a kick in the teeth? Why are the Government ignoring the overwhelming evidence from those who work with young people showing that this policy will make homelessness worse, and why will she not drop it?

Caroline Nokes Portrait Caroline Nokes
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As the hon. Lady will have heard, we have put in place a long list of exemptions to protect those who are most vulnerable and to enable those who need the support to continue to receive it. She makes the really important point that we are there to support the most vulnerable and also to ensure that there is an even playing field between those in work and those who are not. One of the most straightforward ways in which to be exempt from this policy is to be working for 16 hours or more a week.

Oral Answers to Questions

Helen Hayes Excerpts
Monday 20th February 2017

(7 years, 2 months ago)

Commons Chamber
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Damian Hinds Portrait Damian Hinds
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There are multiple features of universal credit that make that so much more likely. The critical thing is to remove the barriers that create differences between being out of work and being in work. Having the rent paid directly to the individual is one thing; there is also the additional support that people get from the work coach in the jobcentre; then there is the fact that people know how much they will retain for every extra hour worked and extra pound earned.

Helen Hayes Portrait Helen Hayes (Dulwich and West Norwood) (Lab)
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T8. Brixton jobcentre, which serves many of my constituents, is situated in one of the most deprived areas of London. How can the Minister justify deciding to close Brixton jobcentre and dozens of others across the country before any assessment of the equalities impact has been undertaken and without any consultation with the public?

Damian Hinds Portrait Damian Hinds
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We are very mindful of our duties under section 149 of the Equality Act 2010, and we do indeed carry out the equality impact assessments that the hon. Lady mentions. She and I have had a chance to talk about the specific jobcentre. What we are doing is making sure that we have a good spread of jobcentres across the country that are accessible to the people who need to use them, but also utilising space better.