Oral Answers to Questions

Helen Morgan Excerpts

Monday 13th October 2025 Commons Chamber

[Matthew Pennycook]

My hon. Friend highlights that, as many of us know, the reality of home ownership for so many leaseholders falls far short of the dream. We absolutely agree that we need to strengthen the regulation of managing agents, to drive up the standard of their service. We are looking again at Lord Best’s 2019 report on regulating the property agent sector, particularly in the light of the recommendations in the final Grenfell inquiry report. We have set out a number of specific proposals in the consultation that I referred to in my previous answer. Our preferred approach in implementing mandatory professional qualifications is for agents to belong to a designated body, but all final decisions will be taken in due course.

[Helen Morgan (North Shropshire) (LD)]

As the Minister will be aware, some freeholders find themselves trapped in a leasehold-like situation: the wider estate that they live on is managed by a management company and not adopted by the local authority. They are fleeced in exactly the same way by exorbitant management charges, and there are often unadopted roads and poor sewerage. Will the Minister meet me to discuss how we can provide protections for freeholders who find themselves in that leasehold situation?

[Matthew Pennycook]

We remain committed to protecting residential freeholders on private and mixed-tenure housing estates from unfair charges of the type that the hon. Lady described. We will consult this year on implementing the 2024 Act’s new consumer protection provisions for the 1.75 million homes that are subject to those charges. We are committed to bringing those measures into force as quickly as possible.