Draft Breaching Of Limits On Ticket Sales Regulations 2018

Debate between Ian Murray and Liam Byrne

Monday 21st May 2018 General Committees

[Liam Byrne (Birmingham, Hodge Hill) (Lab)]

It is a great pleasure and privilege to serve under your chairmanship this evening, Mr Evans.

May I offer begrudging congratulations to the Minister on implementing yet another measure from the Labour manifesto, where we set out with a clarity that was perhaps lacking in the Conservative manifesto that we would implement anti-bot legislation to stop professional ticket touts ripping off thousands of fans in this country? The Minister did not put on the record her thanks to Professor Waterson, but let me put on the record our own thanks to him for his excellent review.

We shall not divide the Committee on the draft regulations, because the measure was such a clear and popular one in our manifesto, but we encourage the Minister to go a little further and to look at what else we promised in our manifesto. We said clearly that we would like to go beyond the recommendations that Professor Waterson proposed, which were good, but which we thought could be strengthened still further.

With that in mind, I shall ask the Minister a few questions. First, has she considered the recommendation by Professor Waterson that large-scale sellers on secondary platforms should be reclassified as traders? If someone is classified as a trader, a number of protections kick in under the Consumer Rights Act. At the moment, those protections are not available in the case of secondary platforms. It is therefore a very important question, and the Committee will want to hear the answer from the Minister.

Secondly, has the Minister considered Professor Waterson’s recommendation that such organisations should have to attain a licence to sell a large number of tickets? At the moment, they are making enormous profits from the Government’s rather hands-off, slipshod and laissez-faire approach. We think that that should change, and that Professor Waterson’s recommendation is important. We would like to hear the Minister’s conclusion, having considered the matter now that she has been in position for some time.

The third question is about the secondary ticketing market through companies such as Ticketbis and Viagogo, which continue to leave fans open to large-scale fraud. I understand that tickets for World cup and premier league games are on sale on Ticketbis without the relevant information required by the Consumer Rights Act. This will shock you, Mr Evans, but some tickets for the World cup final are coming in at more than £20,000. The Minister shakes her head, but she is the Minister, and I think the Committee would like to know what the Government are doing to ensure that fans are not being scammed.

[Ian Murray]

As a fan of Heart of Midlothian football club, I have never suffered from the inability to gain tickets to big matches, but there is a report today that some tickets for the champions league final on Saturday—Liverpool versus Real Madrid—with a face value of £61 are selling for nearly £15,000 on secondary ticket sites. Not only is that detrimental to fans who wish to purchase those tickets, but someone is making an awful lot of money.

[Liam Byrne]

I can scarcely believe what my hon. Friend has told the Committee. It is a very good example of the profit margins being made by unscrupulous traders, who are being allowed to get away scot-free by this careless Government.

My fourth question is about an important health and safety matter. As the Minister knows, at the moment secondary ticketing websites allow tickets in the away end of football stadiums to be acquired by home fans. That undermines safety regulations that have been in force in stadiums for decades. I did not hear what the Government propose to do about that. At the moment, the Premier League is describing organisations such as Ticketbis and other platforms as unauthorised sellers of tickets for games, yet they continue to operate with extraordinary impunity and in a way that completely flouts the protections that this House put in place in the Consumer Rights Act. We would like to hear what the Minister will do to bring order to this chaos.