Regulation and Inspection of Funeral Services

James Asser Excerpts

Monday 27th October 2025 Commons Chamber

[Simon Hoare]

I agree with my hon. Friend. It is a great strength to be a member of the trade association, because it gives an imprimatur of quality to the families choosing a funeral director, just as customers would choose a CORGI-registered boiler fitter or FENSA for windows. As the trade associations themselves have made clear, however, they can only exhort. They can help people by advising on what best practice looks and feels like, what a good customer experience is and so forth, but people can still trade as a funeral director without being a member of the trade association, and if the trade association kicks them out, they can still trade as a funeral director, because being a funeral director is not concomitant on being a member of the trade association. So there is all this opt-in, opt-out, and of course the best will always join the professional bodies that give them the imprimatur of quality, whereas it is the dodgy geezers—the people trying to do it on the fly—who will not, and they will always be part of the bottom end of the market.

[James Asser (West Ham and Beckton) (Lab)]

I have in my constituency a very well-established funeral director that operates in a large area and has been around since the Victorian era, and many other Members will have similar firms in their areas. The hon. Gentleman has talked about the trade bodies. Does he agree that such long-established family firms have a role to play in any future regulation as their experience and respect will add to the weight of the regulation?

[Simon Hoare]

I entirely agree, and I make this point again for the Minister’s benefit: he will not be trying to push water uphill in pushing for a regulatory and/or licensing regime. The good guys and girls want it to happen because it would give certainty.

I can share with the House—I hope it is not breaching a confidence—that when I was dealing with a high-profile incident, which I cannot reference per se as it is sub judice, one of the concerns we wrestled with was what would happen if public confidence collapsed so much that our hospital morgues became effectively logjammed. People would not be prepared to release their loved one to a funeral director because they had lost all faith in the sector as a whole. That would be a deeply worrying situation for anybody, and that is why the trade bodies are pushing so hard and so energetically to deploy their expertise as best they can in the current circumstances, but also to push Government to agree.