Rural Mobile Connectivity

James MacCleary Excerpts

Thursday 12th February 2026 Commons Chamber

[James MacCleary (Lewes) (LD)]

I congratulate my hon. Friend the Member for North Shropshire (Helen Morgan) on securing this really important debate. One of the issues that appears most often in my constituency mailbag is digital connectivity, as it affects thousands of my constituents. It has become as essential to modern life as electricity or roads. The issue is absolutely fundamental to the future viability of rural communities, not just in my constituency but across the whole country.

I will share some examples from constituents who have been in touch with me recently—real people facing real problems in their daily lives. There is a woman living in Deanland Wood Park, a park home site in my constituency, who can only use her mobile phone when she is out and about. Let me be clear about what that means: in her own home—the place where she should feel most comfortable, secure and connected—her phone is essentially useless to her.

There are a couple living in the village of Berwick. One is with Tesco Mobile, and the other is with Vodafone. Neither of them can receive calls when they are at home. This is not merely an inconvenience; it has a huge impact on their work. He has had to completely change how he communicates with clients, and relies entirely on email and WhatsApp because he simply cannot depend on phone calls. What truly concerns me is that her father is in a care home, and he does not always get through when he calls. Hon. Members can imagine the stress it causes when an elderly man tries to reach his daughter and the technology simply fails both of them. Their phones work perfectly well when they leave Berwick; there is purely a problem of coverage in the village itself.

I recently heard from a couple who have moved to my constituency from rural Staffordshire. They were genuinely shocked to discover that they have no signal whatsoever in their new home in East Dean. They have moved from one rural area to another, and somehow our connectivity is even worse than what they left behind. At one of my advice surgeries, I spoke to a farmer from the same village who is dealing with the same problem, and this is where it becomes really serious. What happens if someone on his farm needs to call the emergency services? What if there is an accident, a medical emergency or a fire? Every second counts in those situations, and it is not just about emergencies. Try doing online banking or running a business without mobile connectivity. Try doing any of the things that we are all expected to do online these days, and which those of us in towns and cities can largely take for granted.

A gentleman in the village of Upper Dicker regularly has to drive to his son’s house just to use his phone, because the signal at home is so poor. Every time a website needs to text him a verification code—something that happens more and more these days—he is stuck. He cannot access his bank account or log into Government services. He cannot do any of the things that we are increasingly required to do online.

According to research published last year, the UK has the worst average 5G download speeds of all G7 countries. We are not slightly behind; we are dead last. When one looks at rural coverage specifically, the picture is even more concerning. Only 69% of rural areas in the UK are said to receive 4G coverage through the four major mobile network providers—not 5G but 4G, which is technology that is already years old, and we are at just 69%. So much of what we are told is 3G, 4G or 5G is actually mislabelled. The signal bars on phones can be deeply misleading. There might be full bars and the assumption is that everything is fine, but when trying to make a call or load a webpage, suddenly you realise that those bars do not mean what you thought they meant.

In rural areas, poor connectivity is fundamentally undermining the viability of our communities. It is not just annoying; it is existential. Young families cannot move to rural areas or stay there, because they cannot work from home. Businesses cannot operate effectively, and elderly residents cannot stay in touch with family or access online health services. Farmers cannot use modern agricultural technology, and students cannot do their homework. The digital divide is no longer just about cities versus countryside; it is about whether rural communities can survive and thrive in the 21st century.

The inequality of provision as the 5G network is rolled out is deeply concerning. It is simply wrong that people should be disadvantaged because of where they live. Someone’s postcode should not determine whether they can fully participate in a modern society. We must ensure that improving broadband and mobile connectivity starts with the hardest-to-reach areas first—not as an afterthought and not eventually, but first. I recently met Vodafone, which is responsible for the roll-out in our part of Sussex, to press that point.

The Government must also prioritise major investment in broadband for underserved communities, and here there is an economic argument. Investment in these areas will help unlock the vast potential of our rural communities. Research has demonstrated that ubiquitous 5G could add £159 billion to the UK economy by 2035. That means not just money for telecoms companies, but businesses in our rural communities operating more effectively.

I am asking on behalf of my constituents for the Government to live up to their promises to invest properly in rural connectivity and ensure that companies such as Openreach and Vodafone communicate clearly with residents and meet their commitments. The woman in Deanland Wood Park deserves to use her phone in her own home, the couple in Berwick deserve to do their jobs and stay in touch with their elderly parents without constant stress, the farmer in East Dean deserves to know that he can call for help if there is an emergency, and the gentleman in Upper Dicker deserves to log into his bank account without driving across my constituency. My constituents deserve better and rural constituencies across the country deserve better, too.

[Madam Deputy Speaker (Ms Nusrat Ghani)]

I call the Liberal Democrat spokesperson.