Asked by: Jamie Reed (Labour - Copeland)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans his Department has to ensure that universal credit claimants have access to IT skills training in order to comply with his Department's claimant commitment.
Answered by Damian Hinds
Work Coaches assess claimants’ digital capability at their initial work search interview and, where help is needed, they can refer claimants for Assisted Digital and Digital Inclusion Support. These services are offered as part of the Universal Support package which provides additional assistance to build claimants’ confidence and competence with IT, enabling them to manage their Universal Credit account online, as well as accessing on-line job search facilities and training to comply with their Claimant Commitment.
Our research shows that, in June 2016, 99.7 per cent of submissions of information to support claims and 90.0 per cent of reported changes of circumstances were completed by claimants using the UC full service online system.
All jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. Claimants who are unable to manage their claim online can receive telephone and face to face support.
Asked by: Jamie Reed (Labour - Copeland)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans his Department has to ensure that universal credit claimants have access to IT facilities in order to comply with his Department's claimant commitment.
Answered by Damian Hinds
Work Coaches assess claimants’ digital capability at their initial work search interview and, where help is needed, they can refer claimants for Assisted Digital and Digital Inclusion Support. These services are offered as part of the Universal Support package which provides additional assistance to build claimants’ confidence and competence with IT, enabling them to manage their Universal Credit account online, as well as accessing on-line job search facilities and training to comply with their Claimant Commitment.
Our research shows that, in June 2016, 99.7 per cent of submissions of information to support claims and 90.0 per cent of reported changes of circumstances were completed by claimants using the UC full service online system.
All jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. Claimants who are unable to manage their claim online can receive telephone and face to face support.
Asked by: Jamie Reed (Labour - Copeland)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that universal credit claimants have access to IT skills training in order to help them comply with the claimant commitment.
Answered by Damian Hinds
Work Coaches assess claimants’ digital capability at their initial work search interview and, where help is needed, they can refer claimants for Assisted Digital and Digital Inclusion Support. These services are offered as part of the Universal Support package which provides additional assistance to build claimants’ confidence and competence with IT, enabling them to manage their Universal Credit account online, as well as accessing on-line job search facilities and training to comply with their Claimant Commitment.
Our research shows that, in June 2016, 99.7 per cent of submissions of information to support claims and 90.0 per cent of reported changes of circumstances were completed by claimants using the UC full service online system.
All jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. Claimants who are unable to manage their claim online can receive telephone and face to face support.
Asked by: Jamie Reed (Labour - Copeland)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure that universal credit claimants have access to IT facilities in order to help them comply with the claimant commitment.
Answered by Damian Hinds
Work Coaches assess claimants’ digital capability at their initial work search interview and, where help is needed, they can refer claimants for Assisted Digital and Digital Inclusion Support. These services are offered as part of the Universal Support package which provides additional assistance to build claimants’ confidence and competence with IT, enabling them to manage their Universal Credit account online, as well as accessing on-line job search facilities and training to comply with their Claimant Commitment.
Our research shows that, in June 2016, 99.7 per cent of submissions of information to support claims and 90.0 per cent of reported changes of circumstances were completed by claimants using the UC full service online system.
All jobcentres across the country have Wi-Fi and computers available for claimants to access the internet. Claimants who are unable to manage their claim online can receive telephone and face to face support.
Asked by: Jamie Reed (Labour - Copeland)
Question
To ask the hon. Member for Broxbourne, representing the Speaker's Committee for the Independent Parliamentary Standards Authority, whether the Committee plans to create an official policy of caring leave for members' staff.
Answered by Charles Walker
The Speaker’s Committee for the Independent Parliamentary Standards Authority (SCIPSA) is not responsible for creating HR policies for MPs’ staff. Its remit is to consider candidates proposed by the Speaker for the posts of Chair and members of the Authority, following fair and open competition, and to approve IPSA's annual estimate of resources.
MPs are the legal employers of their staff. It is for them to use their discretion to provide their staff with caring leave. The Independent Parliamentary Standards Authority provides template contracts for MPs to use with their staff. These allow for up to five days at full pay for time off work to deal with unforeseen circumstances and emergencies involving a dependant.