Disclosure and Barring Service

Jess Brown-Fuller Excerpts

Monday 19th January 2026 Commons Chamber

[Vikki Slade]

I thank my hon. Friend for her intervention. Today, the headline in the Bournemouth Echo is about another case involving a carer, who stole £125,000 from an elderly person. The case I am describing is not a one-off.

Louise told me about a carer who was coming into her home and who she had trusted. The basic DBS check was all she had, but after the carer stole jewellery and cash from her home, it came to light that this woman had three previous convictions for theft and obtaining property by deception, including a suspended sentence for an almost identical offence. In her victim statement, Louise said:

“I welcomed her into our home, believing she was there to help us through one of the hardest chapters of our lives. Instead, she exploited our vulnerability in the most callous way imaginable. The worst thing she stole was my trust. Her betrayal destroyed my ability to believe in the carers who were supposed to support us. I reached a breaking point where I could no longer allow outside help, and as a direct result, I had to make the heartbreaking decision to place my husband in residential care. This was never what I wanted for him, and it has changed both of our lives immeasurably, for the worse. The weight of that decision, forced upon me by her selfishness, is something I carry every day.”

Sadly, Richard Woollam died on Boxing day—Louise contacted me a few days later to tell me that I had not managed to have this debate while he was still with us. However, it seems shocking that family carers who are already sacrificing so much are unable to access DBS checks for those who are coming into their homes, and that someone who is providing such personal care is not automatically required to have such checks and training. Provision of personal registration would allow those who are working directly for their employers—be they carers, cleaners, tutors, babysitters, drivers or personal trainers—to provide security for families, particularly families who are home educating their children, and to work across multiple employers with ease.

Finally, over the past few months, we in this place have spoken on numerous occasions about improving the service provided by Government agencies. From two-year waits for shotgun licences to nine-month delays in responses to MPs’ letters to the Department for Work and Pensions—if the Minister is listening, I have been waiting since February for an answer to a simple request—and a Driver and Vehicle Licensing Agency that does not bother to chase doctors’ letters at all, I have been shocked by the poor service experienced by my residents in times of need.

Where an enhanced DBS check is needed for an employee to take up their position, it is so important that it is processed swiftly. In theory, such checks should be completed within a fortnight, but in Dorset, the police are advising that delays can be up to 100 days. Daniel from Wareham has explained that this problem is impacting his ability to move forward with professional opportunities. He said that when he worked abroad, background checks often came back within a few hours, and that the

“current manual processes just feel so outdated and inefficient, especially when so many people—students and employees alike—need these certificates to do their jobs or continue their studies.”

[Jess Brown-Fuller (Chichester) (LD)]

My hon. Friend makes an excellent point about the speed of DBS checks. My constituent Marcia had a DBS check, but needed an enhanced DBS check to move into a child’s residential home for work, and was at risk of losing that job opportunity if the DBS check did not come back. Given that it had taken seven months to get the original DBS check, Marcia had very little faith that the enhanced one was going to arrive on time. Does my hon. Friend agree that when people are looking for job opportunities, they need to be able to respond quickly?

[Vikki Slade]

My hon. Friend makes a great point, and it is exactly the situation that Tabitha from Wimborne told me about. She said:

“I am desperate to work…this is a big problem for not only my life and finances but also for others who are surely out there…who are like me, waiting for more than three months… I have been a TA (teaching assistant) previously and all my prior DBSs came back within a month.”

She said it is absolutely ridiculous. Dorset is not alone in this. Across the country, families, volunteers and employers face similar failures, with delays, loopholes and an opaque system that simply does not keep pace with modern care and employment.

The Disclosure and Barring Service exists to make recruitment safer and to protect vulnerable people from those who may present a risk. Those are both worthy aims, but the system is not working. We need: mandatory registration of anyone working with children or vulnerable adults; mandatory enhanced DBS checks and use of the update service; a central, individual-held clearance card; a public mechanism to report concerns; the ability for families directly employing people to access DBS checks themselves; faster processing times via a digital system; and a review of the definition of regulated activity. These failures are not administrative inconveniences; they are risks to life and safety, and they reduce productivity too. The people I have spoken about tonight have paid the price for a system that is too complex, too slow and too optional. We owe it to them, and to every family in this country, to build a DBS system worthy of the trust that people place in it.