Child Maintenance Arrears

Jim Shannon Excerpts

Tuesday 17th May 2022 Commons Chamber

[Jim Shannon (Strangford) (DUP)]

I thank the hon. Gentleman for bringing this debate forward. Child maintenance arrears are a massive issue in my constituency, as they are in his. Does he not agree that with the cost of living crisis, single-parent families are under more pressure? There are 20,000 children in Northern Ireland alone whose cases are with the Child Maintenance Service’s advisers, and they deserve an up-to-date, functional service to ensure that payments are adequate, correct and timely.

[Dr Mullan]

I thank the hon. Gentleman for raising that issue. My focus today is on the need to change regulations, but I accept the wider concern about the functioning and efficiency of the agency. I will go on to talk about his point about the cost of living crisis. Figures suggest that 16% of children who are not in receipt of maintenance payments would be lifted out of poverty if they were, and that shows the level of concern we are trying to address.

We have seen some improvements. The NAO found that the internal processes for moving towards enforcing compliance were better, but the bigger picture is not positive. Of separated families who have a Government-mediated arrangement in place, the NAO found that only one in three see it paid in full, so two in three are not getting the payments in full to which they are entitled. Sometimes, the sums people are expected to pay are incredibly small. At the end of September 2021, total cumulative arrears under the current child maintenance scheme were £436 million. That amount is increasing at roughly £1 million a week, and the total will hit £1 billion by 2031. That is a huge amount of money that is not being paid by non-residential parents, and we have a responsibility to hold to account and punish individuals who behave in this deplorable manner.

--- Later in debate ---

[Guy Opperman]

It is not, Madam Deputy Speaker, but it is an honour for my hon. Friend to be blessed by such an intervention.

My hon. Friend knows, because we have discussed this before, that I am not the Minister with direct responsibility for this issue in the Department for Work and Pensions; that is the noble Baroness Stedman-Scott. I have already informed the hon. Member for Motherwell and Wishaw (Marion Fellows), who has a Westminster Hall debate on the subject, that another Minister will be responding to that debate. As she knows, I have long booked that day off—I have a birthday—so the Under-Secretary of State for Work and Pensions, my hon. Friend the Member for Macclesfield (David Rutley), will be responding to her debate on Thursday.

I want to deal with a number of key points at the outset. First, my hon. Friend the Member for Crewe and Nantwich asks whether there can be a meeting very shortly between him and the Minister concerned. I have spoken to the noble Baroness tonight, and she has assured me that on Monday or Tuesday, subject to the demands of his diary and hers, they will meet either in the House of Lords or in the Department for Work and Pensions to take this matter forward.

We should not forget that the purpose of the Child Maintenance Service is to facilitate the payment of child maintenance from one separated parent to another when the parents are unable to reach agreement on how to care for their children following separation, but the interests of the child are at the heart of this policy. The key issue my hon. Friend raises today—this is a perfectly legitimate point that any Member would genuinely want to grasp—is the desire to get the best outcome for the child, namely the payment of the sums to support the child. There is also a desire, as he rightly outlined, to punish the parent who is not participating in the payment. However, the public policy point that always has to be grappled with is that it is very important that the punishment of the offending parent does not impact on their ability to make the payment for the child, because the most important thing is that the child is supported. There are balances to be struck, and that is the really difficult issue that the Child Maintenance Service has to grapple with at every single stage.

[Jim Shannon]

The Minister is absolutely right about the importance of the child, but the system sometimes falls down, as the hon. Member for Crewe and Nantwich (Dr Mullan) mentioned. One of the ways it falls down is in consistency in the officers who look after each case; they often change. Is there any way that that could be looked at, so that each case is looked after by one officer, rather than three, four, five or six?

[Guy Opperman]

The hon. Gentleman has forestalled one of the issues that I was going to raise. I remember the debate secured by the hon. Member for Motherwell and Wishaw on 21 January 2021, in which there was discussion of how the CMS was managing during covid. It was a struggle, to be perfectly blunt; all such services were struggling to provide assistance during the pandemic, and there were complications. I would like to think that all colleagues accept that the Child Maintenance Service has improved as covid has disappeared, as people have been able to return to work, and as consistency has returned because people are no longer getting ill, having to shield and having all the problems that follow.

The hon. Member for Strangford raised the issue of numbers. There are approximately 4,000 staff working for the Child Maintenance Service in the United Kingdom. That is a lot of people who are addressing this problem on an ongoing basis. I take the criticism, and the constructive criticism, about consistency in dealing with a case. In every MP’s office up and down the country—whether on this issue, on passports, on the Driver and Vehicle Licensing Agency or on any public services—there are desires and hopes for consistency, so that people can build up a relationship with a particular individual. Clearly individuals working in the public sector are free to move on to other things, but the criticism is legitimately made, and I take it on board; I am certain that the noble Baroness does, too.

My hon. Friend the Member for Crewe and Nantwich talked about collections in his outstanding speech. Collections are increasing. The criticism can be made that they are not increasing enough, but despite the difficulties of the pandemic, CMS collections have continued to increase; they rose by 8% between 2018 to 2021, and in 2021 some 71% of paying parents who used the collect and pay service were complaint.

In the quarter ending December 2021, a total of £46.6 million was paid through the collect and pay service; in addition, £210 million was due to be paid through direct pay arrangements. As a result of child maintenance payments, between 2018-19 and 2020-21—the most recent period for which there are statistics—the households of some 140,000 children were taken out of the category of low-income households. That goes to the point made by the hon. Member for Strangford and emphasises the desperate importance of this issue. It is particularly relevant in a cost of living crisis. Those payments are made both through family-based arrangements and the CMS.

The main point of the speech by my hon. Friend the Member for Crewe and Nantwich was about enforcement, and I turn to that now. When a parent fails to support their child and fails to fulfil their financial responsibilities, a number of options cut in. If arrears have begun to accrue, the CMS aims to take immediate action to re-establish compliance. For example, £3 million was collected between October and December 2021 through CMS civil enforcement action.

There are other enforcement powers, too. If a non-compliant paying parent is employed, the service will first attempt to deduct the maintenance and any arrears directly from their earnings. That is done by a deductions from earnings order or request; employers are obliged by law to take that action. This represents a quick and efficient way of going directly to the source of income to obtain the money. We learn these lessons from those who are the best at this: the taxman, who basically goes to earnings directly and ensures that they get immediate recovery.